Rev. A
Repair 5-7
EU-T432 Technical Manual
Confidential
Paper feeding
pitch is
defective.
The character
spacing is not
uniform.
(3)Abnormal input
signal or paper
feed motor
failure
B
Check the power
supply voltage, input
signal, and operation
of each paper feed
motor.
•
Replace the
control circuit
board module if
there is any
problem with the
power supply
voltage, input
signal.
•
Replace the motor
if there is any
problem with the
motor operation.
(4)Paper feed slip
due to the
platen wear and
paper powder
B
Check the friction force
of the platen surface.
•
Clean the platen if
paper powder
accumulates on it.
•
Replace the platen
if it is worn out.
Paper cannot
be cut.
Paper is not cut
automatically.
(1)Foreign matter
inside the
autocutter
A
Check whether foreign
matter is inside the
autocutter.
Remove foreign
matter if there is
any.
(2)Abnormal input
signal or inner
mechanism
damage of the
autocutter
B
Check the power
supply voltage, input
signal, and operation
of the cutter motor.
•
Replace the
control circuit
board module if
there is any
problem with the
power supply
voltage, input
signal.
•
Replace the motor
if there is any
problem with the
autocutting
operation.
Platen unit can
not open/
close.
Platen unit does
not open.
The cutter blade is
not in the home
position.
B
Check if the cutter
blade is in the home
position.
Turn the knob to
return the cutter
blade to the home
position.
Platen unit does
not close.
Foreign matter
inside the printer.
A
Check whether foreign
matter is inside the
printer.
Remove foreign
matter if there is
any.
Table 5-1 Troubleshooting
Phenomenon
Condition
Cause
Level
Where/how to check
Procedure