5-4
Repair
Rev. A
Confidential
Printing
operation does
not work.
Nothing is
printed.
(1) The head FFC
connection
failure
A
Check whether the
head FFC is connected
properly.
Connect the head
FFC properly.
(2)The head FFC
signal line is
broken.
A
See or check with an
oscilloscope whether
there is damage or
break of the head FFC.
Replace the head
FFC if it is broken.
(3)Head input pulse
failure
B
Check with an
oscilloscope whether
the input pulse is within
the specified range.
If the input pulse is
abnormal, replace
the control circuit
module.
(4)Head failure
(Dr.IC, etc.)
B
If the input pulse is
normal, replace the
thermal head.
Dots are missing
continuously.
(1)Foreign matter is
attached to the
head heating
elements
A
See if anything is wrong
with the head heating
elements
Clean the head
heating elements if
foreign matter
attached.
(2)The head
heating
elements are
damaged.
A
Replace the thermal
(3)Head failure
(Dr.IC, etc.)
B
Check with an oscillo-
scope if the input pulse
is within the specified
range.
If the input pulse is
normal, replace the
thermal head.
Dots are missing
occasionally.
(1)Foreign matter
is on the surface
of the platen.
A
Check the surface of
the platen with an
oscilloscope or a
magnifier.
Clean the surface of
the platen if foreign
matter is attached
to it.
(2)The platen
surface is
deformed.
A
Replace the platen
if there is any
damage on the
platen surface.
Table 5-1 Troubleshooting
Phenomenon
Condition
Cause
Level
Where/how to check
Procedure