Epson Endeavor P60, User Manual

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If the problem recurs, you may need to reformat the hard
disk. If the problem persists after reformatting the disk, the
super I/O controller on the system board may be defective.
If the problems are intermittent, there may be a loose cable,
dirt in the keyboard (if keyboard input is incorrect), a
marginal power supply, or other random component
failures.
A transient voltage spike, power outage, or brownout may
have occurred. Symptoms of voltage spikes include a
flickering video display, unexpected system reboots, and
the system not responding to user commands. Reload the
software and try again.
Voltage spikes can occasionally cause the heads of the disk
drive to contact the disk. This can corrupt or destroy data
files. If you are experiencing voltage spikes on the power
line, install a surge suppressor between the electrical outlet
and the system power cord.
Try reseating the SIMMs. See Chapter 4.
Problems Running New Application Software
Problems that occur when you run new application software
are usually related to the software. Faulty equipment is much
less likely, especially if other software runs correctly. Go
through the checklist below to see if you can easily correct the
situation. If the problem persists after you have checked and
corrected all of these items, contact the software vendor’s
customer service representative.
Does the system meet the minimum hardware
requirements for the software? See the software
documentation.
7-10
Troubleshmting