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Epson C276001 - FX 980 B/W Dot-matrix Printer, User Manual

The Epson C276001 - FX 980 B/W Dot-matrix Printer is a reliable and efficient printer that is perfect for all your printing needs. To get the best usage out of this product, be sure to download the free Quick Reference Manual from manualshive.com for detailed instructions and troubleshooting tips.

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C

Specifications      

C-17

R4C3430
Rev. C

A5 size

APPC.FM

8/23/99

Pass 0

R

Proof Sign-off:
<Crestec>

_______

<Kimura>

_______

<Crestec>

_______

Character Tables 

You can select the character tables shown in this section using the printer’s 
default-setting mode or with software commands.

Note:

❏

Most of the character tables are the same as the PC 437 table for hex codes 00 
through 7F; only the characters for hex codes 80 through FF are shown for these 
tables.

❏

The character tables with an asterisk (*) after the table name are available only 
in some countries.

PC 437 (US Standard Europe)

Summary of Contents for C276001 - FX 980 B/W Dot-matrix Printer

Page 1: ......

Page 2: ...ear off position See Chapter 2 Load Eject button Loads a single sheet of paper Ejects a single sheet of paper if a sheet is loaded Loads continuous paper from the standby position Feedscontinuouspaper backward to the standby position in micro adjust mode Font button Selects the font See Chapter 5 Font lights Indicate which font is selected Paper Out light On when no paper is loaded in the selected...

Page 3: ...sult of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with SEIKO EPSON CORPORATION s operating and maintenance instructions SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated a...

Page 4: ... the dealer or an experienced radio TV technician for help WARNING The connection of a non shielded equipment interface cable to this equipment will invalidate the FCC Certification of this device and may cause interference levels which exceed the limits established by the FCC for this equipment It is the responsibility of the user to obtain and use a shielded equipment interface cable with this d...

Page 5: ...iii R4C3430 Rev C A5 size FRONT FM 8 23 99 Pass 0 R Proof Sign off E Omori _______ Kimura _______ Editor Name _______ ...

Page 6: ...iv R4C3430 Rev C A5 size FRONT FM 8 23 99 Pass 0 L Proof Sign off E Omori _______ Kimura _______ Editor Name _______ ...

Page 7: ...dom Users 12 Use of options 12 Safety information 13 How To Use Your Manuals 14 Warnings Cautions and Notes 14 Chapter 1 Setting Up the Printer Unpacking the Printer 1 2 Choosing a Place for the Printer 1 4 Positioning the continuous paper supply 1 5 Installing or Replacing the Ribbon Cartridge 1 6 Attaching the Paper Guide Base 1 12 Plugging in the Printer 1 13 Connecting the Printer to Your Comp...

Page 8: ...h position 2 19 Using the Tractor in the Pull Position 2 21 Installing the tractor in the pull position 2 21 Loading paper onto the pull tractor 2 23 Removing the paper from the pull tractor 2 28 Using two tractors in a push pull combination 2 29 Removing the pull tractor 2 31 Loading Multi Part Forms 2 33 Loading Continuous Paper With Labels 2 34 Removing continuous paper with labels 2 36 Switchi...

Page 9: ...ssing the printer driver from the Start menu 4 5 Printer driver settings overview 4 5 Using the Printer Driver With Windows 3 1 4 9 Accessing the printer driver from Windows applications 4 9 Accessing the printer driver from the Control Panel 4 11 Printer driver settings overview 4 11 Using the Printer Driver With Windows NT 4 0 4 13 Accessing the printer driver from Windows applications 4 13 Acce...

Page 10: ...inter Status Information 6 5 Using the EPSON Status Monitor 2 window 6 5 Using the Printer Status window 6 11 Making Monitoring Preference Settings 6 12 Turning on background monitoring 6 13 Background monitoring icon 6 14 Chapter 7 Troubleshooting Using the Error Indicators 7 2 Problems and Solutions 7 4 Power supply problems 7 5 Single sheet paper loading or feeding problems 7 6 Continuous paper...

Page 11: ...he paper source bin 1 or bin 2 A 10 Switching between continuous paper and single sheet paper in the cut sheet feeder A 11 Using the Roll Paper Holder A 12 Assembling the roll paper holder A 12 Installing the roll paper holder A 13 Loading roll paper A 14 Removing roll paper A 16 Installing an Interface Card A 17 Appendix B Cleaning and Transporting the Printer Cleaning the Printer B 2 Transportin...

Page 12: ... Electronic support services D 2 Automated telephone services D 3 For United Kingdom and the Republic of Ireland Users D 4 Enquiry Desk D 4 Customer Support D 4 Faxon EPSON D 5 EPtec Bulletin Board Service for latest drivers and utilities D 5 World Wide Web D 5 For Australian Users D 6 EPSON FAXBACK D 6 EPSON Bulletin Board System D 6 Internet URL http www epson com au D 6 Your dealer D 6 EPSON He...

Page 13: ... handle a wide range of paper types including continuous paper multi part forms with one original and up to six copies labels single sheets envelopes and postcards high speed printing of up to 569 characters per second at 12 characters per inch equipped with built in parallel and serial interface board Your printer also comes with printer driver software the EPSON Status Monitor 2 utility for Micr...

Page 14: ...tinuous paper to the printer s tear off edge when you finish printing Then you can easily tear off printed sheets and save paper normally lost between documents For more information see Chapter 2 Use the paper release lever to change the paper path without removing continuous paper from the tractors Using the paper release lever you can easily switch to printing on single sheets without removing t...

Page 15: ...just feature allows you to move the paper forward or backward in 1 216 inch increments so that you can make precise adjustments to the top of form and tear off positions For more information see Chapter 2 Available Paper Paths Your printer provides a variety of paper paths for printing on continuous and single sheet paper As described below paper can be fed into the printer from the top front bott...

Page 16: ...nuous paper for example if you are printing purchase orders or sales slips it is best to use a push tractor This allows you to use the printer s tear off edge to easily tear off printed sheets of continuous paper at the perforation Also when continuous paper is loaded on a push tractor you can load single sheets of paper from the paper guide without removing the continuous paper from the tractor T...

Page 17: ...ptional additional tractor unit C80033 and install it in the pull position See Chapter 2 for instructions Tractor position Description rear push To use this tractor load paper in the rear slot When you print on multi part forms that are bound on only one side by point gluing load them in the rear paper slot the front push tractor cannot feed this type of form Note Because thick multi part forms re...

Page 18: ...ath so it is the best slot to use when printing on thick paper such as multi part forms or continuous paper with labels Note When loading paper in the bottom slot be sure to use a printer stand with an opening large enough for the paper to feed through it without obstruction rear You can also load continuous paper from the rear pull tractor position Note Paper loaded from the rear slot results in ...

Page 19: ...o tractors in a push and pull combination see Using two tractors in a push pull combination on page 2 29 Combination Description rear push and pull To use the rear push tractor with the pull tractor you need to remove the standard tractor that comes in the front push position and install it in the pull position Note Because thick multi part forms require a straight paper path load them in the fron...

Page 20: ...You can load ordinary single sheets from either position even with continuous paper already loaded in the front or rear push tractor This section helps you determine which paper slot best suits your single sheet printing needs See Chapter 3 for paper loading instructions Loading paper in the top slot You can load ordinary single sheets single sheet multi part forms envelopes or postcards in the to...

Page 21: ...ulti part forms bound at the side of the form Options Your printer comes with everything necessary to print on continuous paperand single sheets using a variety of paper paths By adding options such as a cut sheet feeder pull tractor unit or roll paper holder you can further expand your printer s versatility Optional interface cards are also available to supplement your printer s built in parallel...

Page 22: ...talling or Replacing the Ribbon Cartridge on page 1 6 Important Safety Instructions Read all of these instructions and save them for later reference Follow all warnings and instructions marked on the printer Do not place the printer on an unstable surface or near a radiator or heat source Place the printer on a flat surface The printer will not operate properly if it is tilted or at an angle Do no...

Page 23: ... under the following conditions If the power cord or plug is damaged if liquid has entered the printer if the printer has been dropped or the cabinet damaged or if the printer does not operate normally or exhibits a distinct change in performance Adjust only those controls that are covered by the operating instructions Printer parts marked with this symbol may be hot Turn off the printer and let i...

Page 24: ...oduct meets the ENERGY STAR guidelines for energy efficiency The International ENERGY STAR Office Equipment program is a voluntary partnership with the computer and office equipment industry to promote the introduction of energy efficient personal computers monitors printers fax machines copiers and scanners in an effort to reduce air pollution caused by power generation For United Kingdom Users U...

Page 25: ...arth Blue Neutral Brown Live If you have to fit a plug As the colours of the mains lead of this appliance may not match coloured markings used to identify the terminals in a plug please proceed as follows The green and yellow wire must be connected to the terminal in theplug which is marked with theletter E or the Earth symbol G The blue wire must be connected to the terminal in the plug marked wi...

Page 26: ... on setting up and using your printer The Quick Reference Guide that also comes with the printer summarizes basic information on how to use the printer Warnings Cautions and Notes This guide uses the following conventions w Warnings must be followed to avoid bodily injury c Cautions must be observed to avoid damage to your equipment Notes contain important information and useful tips on the operat...

Page 27: ... Place for the Printer 1 4 Positioning the continuous paper supply 1 5 Installing or Replacing the Ribbon Cartridge 1 6 Attaching the Paper Guide Base 1 12 Plugging in the Printer 1 13 Connecting the Printer to Your Computer 1 14 Installing the Printer Software 1 17 Installing the printer software in Windows 98 95 or NT 4 01 18 Installing the printer software in Windows 3 1 or NT 3 5x 1 19 For DOS...

Page 28: ...ox should include an EPSON printer software disk a Notice Sheet and the following items Note Depending on your printer model the power cord may be permanently attached to the printer Also the shape of the power cord plug varies depending on the country of purchase be sure the plug you have is the right one for your location screwdriver ribbon cartridge printer power cord paper guide base New eps ...

Page 29: ...ur country contact your dealer You must remove all protective materials packed around and inside your printer before you set it up and turn on the power Follow the directions on the Notice Sheet packed with the printer to remove these materials A screwdriver has been provided for removing the transportation screw Save all packing and protective materials including the transportation screw and thep...

Page 30: ...es in temperature and humidity Keep it away from direct sunlight strong light heat sources or excessive moisture or dust Avoid places subject to shocks and vibrations Place the printer near a wall outlet where you can easily unplug the power cord Note for French speaking users Placez l imprimante près d une prise de contact où la fiche peut être débranchée facilement Avoid electrical outlets contr...

Page 31: ...rinter stand follow these guidelines Use a stand that supports at least 22 kg 48 5 lb Never use a stand that tilts the printer The printer should always be kept level Position your printer s power cord and interface cable so they do not interfere with paper feeding If possible secure the cables to a leg of the printer stand Positioning the continuous paper supply Before using continuous paper make...

Page 32: ...ered by warranties w Warning You will need to move the print head by hand to install or replace the ribbon cartridge If you have just used the printer the print head may be hot let it cool for a few minutes before touching it 1 Make sure the printer is turned off The printer is off when the surface of the Operate button is even with the button protectors as shown c Caution Moving the print head wh...

Page 33: ... it straight up and off 4 Make sure that the print head is not hot if it is let it cool for a few minutes before touching it Then slide the print head to the ribbon installation position the indented portion of the paper tension unit by hand Note When the pull tractor is installed you can replace the ribbon cartridge when the print head is not in the ribbon installation position 1 2 eps 1 3 1 eps ...

Page 34: ...rward and up the ribbon guide snaps away from the metal pins behind the print head Properly dispose of the used ribbon cartridge 6 Remove the new ribbon cartridge from the package Then remove the separator from the middle of the ribbon cartridge and discard the separator Turn the ribbon tightening knob in the direction of the arrow to remove any slack in the ribbon ribbon guide separator ribbon ti...

Page 35: ...th the ribbon tightening knob up Fit the two front notches of the ribbon cartridge over the small pegs on each side of the printer as shown below Then lay the cartridge flat 8 Make sure that the two rear notches of the cartridge fit over the small pegs on each side of the printer Then gently press down the cartridge until both ends click into place 1 5a eps 1 5b eps ...

Page 36: ...ins behind theprint head Make suretheribbon is not twisted or creased and that it is in place behind the print head Then press down the guide until it clicks into place 10 Turn the ribbon tightening knob in the direction of the arrow to remove any slack in the ribbon as shown in step 9 Then slide the print head from side to side to make sure it moves smoothly ribbon guide ribbon tightening knob 1 ...

Page 37: ... 8 23 99 Pass 0 R Proof Sign off E Omori _______ Kimura _______ Editor Name _______ 11 Replace the printer cover by first inserting the front tabs into the slots on the printer and then lowering the cover into place Push it down until it clicks 1 8 eps 1 9n eps ...

Page 38: ...eps 1 Make sure the paper guide cover is open as shown below Attach the paper guide base by sliding the slots on the bottom over the pegs located behind the paper tension unit then tilt the guide back until it stops c Caution Make sure to slide the slots on the bottom of the paper guide over the pegs located behind the paper tension unit on each side of the printer paper tension unit paper guide c...

Page 39: ...R Proof Sign off E Omori _______ Kimura _______ Editor Name _______ 2 Close the paper guide cover Plugging in the Printer 1 Make sure the printer is turned off The printer is off when the surface of the Operate button is even with the button protectors as shown below G1 10 eps ...

Page 40: ...riate end into the AC inlet on the back of the printer 4 Plug the power cord into a properly grounded electrical outlet Connecting the Printer to Your Computer Your printer has three separate interface connections an IEEE 1284 compatible parallel interface an EIA 232D serial interface and Type B optional interface See page A 3 for more information If your computer requires a different typeof print...

Page 41: ... Editor Name _______ 2 Plug the cable connector securely into the printer s interface connector as shown Parallel interface Plug the cable connector securely into the parallel interface connector Squeeze the wire clips together until they lock in place on both sides of the connector parallel interface connector G1 12 2 eps ...

Page 42: ...1 FM 8 23 99 Pass 0 L Proof Sign off E Omori _______ Kimura _______ Editor Name _______ Serial interface Plug the cable connector securely into the serial interface connector Tighten the screws on the both sides of the connector serial interface connector ...

Page 43: ...s described in the next section Installing the Printer Software After you connect the printer to your computer you need to install the software included on the EPSON printer software CD ROM shipped with your printer Your printer software includes Printer driver The printer driver is the software that runs or drives your printer With it you can make printer settings such as print quality resolution...

Page 44: ...0 Note Installing the printer software for Windows NT 4 0 may require network administration privileges Ask your networkadministrator for more information If you wish to make a diskette version of the printer software on your CD ROM insert the CD and run the EPSETUP program In the dialog box that appears click the Driver disk creation utility button and follow the on screen instructions If you are...

Page 45: ... or NT 4 0 you can install the EPSON Status Monitor 2 utility program See Chapter 6 for information on installing and using the Status Monitor Installing the printer software in Windows 3 1 or NT 3 5x Follow the steps below to install the printer software on Windows 3 1 or NT 3 5x systems Note Installing the printer software on Windows NT 3 5x may require network administration privileges Ask your...

Page 46: ... OK If you wish to make a diskette version of the printer software on your CD ROM type EPSETUP instead of SETUP In the dialog box that appears click the Driver disk creation utility button and follow the on screen instructions 4 The installation program begins copying the printer software files 5 When the installation is complete click OK to exit the installation program The installation program a...

Page 47: ...he EPSON FX 980 printer at the appropriate step in the setup or installation procedure If the list in your application does not include the FX 980 printer choose the first available printer from this list FX 880 FX 870 FX 850 FX 800 FX 85 FX 80 FX 80 If none of these printers is listed choose the first one available from the following FX LX RX MX EPSON printer Standard printer Draft Printer ASCII ...

Page 48: ...1 22 Setting Up the Printer R4C3430 Rev C A5 size CHAP1 FM 8 23 99 Pass 0 L Proof Sign off E Omori _______ Kimura _______ Editor Name _______ ...

Page 49: ... in the front push position 2 19 Using the Tractor in the Pull Position 2 21 Installing the tractor in the pull position 2 21 Loading paper onto the pull tractor 2 23 Removing the paper from the pull tractor 2 28 Using two tractors in a push pull combination 2 29 Removing the pull tractor 2 31 Loading Multi Part Forms 2 33 Loading Continuous Paper With Labels 2 34 Removing continuous paper with la...

Page 50: ... Use the paper release lever to indicate the paper source you want to use as described in the table below Note To decide which paper source and paper path best suits your printing needs see Available Paper Paths on page 3 The table below describes each paper release lever position Paper release lever position Description Single sheet position For loading single sheet paper from the top or front sl...

Page 51: ...r position For loading continuous paper from the tractor installed in the rear push position Also set the lever to this position when using the rear push and pull tractors in combination Front push tractor position For loading continuous paper from the tractor installed in the front push position Also set the lever to this position when using the front push and pull tractors in combination Pull tr...

Page 52: ...You can select one of nine positions identified by the scale next to the lever Use the following table to set the paper thickness lever to match the thickness of your paper Paper type Lever position Ordinary single sheets or continuous paper 0 Thin paper 1 or 0 Carbonless multipart forms with 2 parts original 1 copy 3 parts original 2 copies 4 parts original 3 copies 5 parts original 4 copies 6 pa...

Page 53: ...r has many gaps you may need to set the paper thickness lever one position lower to improve print quality See Appendix C for complete paper specifications It is recommended that multi part forms be used in the front push or pull position Continuous paper with labels cannot be used with the rear push tractor To use them install the optional tractor unit inthe front push or pull position Always load...

Page 54: ...The rear push tractor cannot be removed Loading paper onto the rear push tractor If a tractor is installed in the pull position you need to remove it and install the paper tension unit as described on page 2 32 before using the rear push tractor Note To avoid paper jams it is best to load thick multi part forms using the front or bottom slot and the pull or front push tractor c Caution Do not load...

Page 55: ...a _______ Editor Name _______ 2 Open the paper guide cover and remove the paper guide base by holding the both edges and lifting it up 3 Set the paper release lever to the rear push tractor position Set the paper thickness lever located under the printer cover to the proper position for your paper s thickness G3 19 eps ...

Page 56: ...ocket to the left margin of the paper using the scale on the printer Printing starts at the 0 mark Then push the lever back to lock it in place Note See Paper alignment and Printable area in Appendix C for more information on the left margin position 6 Slide the right sprocket to match the width of your paper but do not lock it Move the paper support midway between the two sprockets as shown above...

Page 57: ...actor pins Then close the sprocket covers 8 Slide the right sprocket to remove any slack in the paper then lock it in place by pushing the sprocket lock down 9 Attach the paper guide base as described on page 1 12 After installing the paper guide grab the center section of the paper guide lift it up and lay it flat 10 Slide the edge guides to the middle of the paper guide base Then close the paper...

Page 58: ... the steps in the next section to tear off your printed document If the first printed line on your pageappears too high orlow you can changeits position by using the micro adjust feature See Adjusting the Top of Form Position on page 2 39 c Caution Never use the knob to adjust the top of form position this may damage the printer or cause it to lose the top of form position Removing a printed docum...

Page 59: ...r use the knob to adjust the tear off position this may damage the printer or cause it to lose the tear off position 3 Close the paper guide cover When you resume printing the printer automatically feeds the paper back to the top of form position and starts printing To feed continuous paper to the standby position where you can removethe paper press theLoad Eject button See the Glossary for an exp...

Page 60: ... rear push positions when the printer is shipped The rear tractor cannot be removed If a tractor is not installed in the front push position go to Reinstalling the tractor in the front push position on page 2 19 Loading paper onto the front push tractor To load paper onto the front push tractor follow these steps 1 Make sure the printer is turned off 2 Open the front paper guide by pulling the tab...

Page 61: ...__ Kimura _______ Editor Name _______ 3 Set the paper release lever to the front push tractor position Also set the paper thickness lever located under the printer cover to the proper position for your paper s thickness 4 Release the left and right sprockets by pushing the sprocket lock levers backward 2 35a eps ...

Page 62: ...f your paper using thearrow mark inside theprinter Printing starts at thearrow mark Then pull the lever forward to lock it in place Note See Paper alignment and Printable area in Appendix C for more information on the left margin position 6 Slide the right sprocket to match the width of your paper but do not lock it Move the paper support midway between the two sprockets as shown above 1 1 eps ...

Page 63: ...oth sprocket covers and fit the first three holes on each side of the paper printable side up over the tractor pins Then close the sprocket covers 8 Slide the right sprocket to remove any slack in the paper then lock it in place by pushing the sprocket lock down 9 Attach the front paper guide by sliding it along the printer s mounting slots as shown below Then close the front paper guide 2 17nn ep...

Page 64: ...attheprinter coverand the paperguide cover are closed Note The printer cannot print when the printer cover is open 11 Turn on the printer You may need to check and change the printer driver settings as described in Chapter 4 When the printer receives data it automatically loads the paper and starts printing Theprinted pages are fed over the paper guide toward the back of the printer 12 After you f...

Page 65: ... c Caution Never use the knob to adjust the top of form position this may damage the printer or cause it to lose the top of form position Removing a printed document from the front push tractor To remove the printed document follow these steps 1 Make sure the Tear Off Bin lights are flashing This indicates your paper is at the current tear off position You may need to press the Tear Off Bin button...

Page 66: ...ition and starts printing To remove the remaining paper from the printer press the Load Eject button to feed the paper backward to the standby position See the Glossaryforanexplanation of the standbyposition Then open the sprocket covers of the tractor and remove the paper c Caution Always tear off your printed document before you press the Load Eject button Reverse feeding several pages at a time...

Page 67: ... guide by sliding it along the printer s mounting slots until it locks in place Then close the front paper guide Reinstalling the tractor in the front push position If a tractor is installed in the pull position you need to remove it and install the paper tension unit as described on page 2 32 before using the front push tractor To reinstall the tractor in the front push position follow these step...

Page 68: ...e guide Then remove the guide by grasping both sides and pulling it straight out of the printer 3 Insert the tractor into the printer s mounting slots and press down both ends of the tractor to make sure that it is firmly seated You are now ready to load continuous paper onto the front push tractor as described in the next section To remove the tractor see Removing the front push tractor on page 2...

Page 69: ...king sheet inside the printer and cause a paper jam To further reduce the chance of paper jams and improve the performance of continuous paper you can use two tractors in combination When using this printing method load the paper onto both the front push tractor and the pull tractor or both the rear push tractor and the pull tractor See Using two tractors in a push pull combination on page 2 29 In...

Page 70: ...ura _______ Editor Name _______ 2 Push up the tabs on each side of the paper tension unit and lift the unit up and off the printer Store the paper tension unit in a safe place 3 Lower the tractor into the printer s mounting slots and press down both ends of the tractor to make sure that it is firmly seated 2 18nn eps ...

Page 71: ... rear slot may increase the chance of a paper jam c Caution Do not load continuous paper with labels in the rear paper slot the labels may come off their backing sheet inside the printer and cause a paper jam To load paper onto the pull tractor follow these steps 1 Make sure the printer is turned off and the printer cover is removed Also check that the tractor is installed in the pull position 2 S...

Page 72: ... left sprocket to the left margin of the paper using the scale on the paper guide as a guide Printing starts at the arrow mark Then push the lever back to lock it in place Note See Appendix C Paper alignment and Printable area for more information on the left margin position 6 Slide the right sprocket to match the width of your paper but do not lock it Move the paper support midway between the two...

Page 73: ...low until it emerges between the platen and the ribbon guide Then pull up the paper until the perforation between the first and second pages is even with the top of the printer s ribbon Before you load paper in the front slot remove the front paper guide Then load paper printable side up Load paper in the bottom slot printable side up forward Before you load paper in the rear slot remove the paper...

Page 74: ...s paper positioned as shown below Then close it 12 If you use the rear slot replace the paper guide base and make sure the edge guides are together in the middle of the paper guide base and lift the center section of the paper guide base up and lay it flat 13 Turn on the printer 14 Remove any slack in the paper and adjust the top of form position the position where the printer will start printing ...

Page 75: ... form position Alwaysremoveany slack from thepaper otherwiseprint quality may be reduced 15 Attach the printer cover and close the paper guide cover Note The printer cannot print when the printer cover is open 16 You may need to check and change the printer driver settings as described in Chapter 4 Then send a print job to the printer The printer starts printing from the current position without a...

Page 76: ... _______ 17 After you finish printing open the paper guide cover then tear off the printed document at the perforation nearest the paper exit slot Removing the paper from the pull tractor 1 After you finish printing tear off the supply of paper at the perforation nearest the paper entry slot 2 To eject the paper hold down the LF FF button ...

Page 77: ...ll tractor as described in Installing the tractor in the pull position on page 2 21 To use the rear push tractor with the pull tractor you can remove the tractor from the front push position as described on page 2 18 and install it in the pull position as described on page 2 21 Note The tractor in the rear push position cannot be removed To load paper onto two tractors follow these steps 1 Remove ...

Page 78: ...move any slack in the paper between the push and pull tractors using the micro adjust feature described on Adjusting the Top of Form Position on page 2 39 if necessary 8 Move the paper release lever back to the push tractor position you set in step 2 9 When the printer receives data it will start printing at the current position without advancing the paper If necessary follow the steps in Adjustin...

Page 79: ... current position without advancing thepaper The printed pages arefed over thepaper guide toward the back of the printer 13 After you finish printing open the paper guide cover then tear off the printed document at the perforation nearest the paper exit slot To remove the paper from the tractors follow the steps under Removing the paper from the pull tractor on page 2 28 Removing the pull tractor ...

Page 80: ...__ 3 Press the tractor s lock tabs tilt the tractor toward you and lift it off the printer 4 Store the tractor in a safe place or install it in the front push position as described on page 2 12 5 To replace the paper tension unit lower it onto the printer s mounting pegs Then press down both ends of the unit until it clicks into place 2 35ac eps ...

Page 81: ...aight or almost straight paper path It is best to load multi part forms using the front slot and the front push tractor the front or bottom slot and the pull tractor Except for setting the paper thickness lever you load multi part forms the same way you load ordinary continuous paper For details seethesections on loading continuous paper earlier in this chapter Note Be sure your multi part forms d...

Page 82: ...se the printer may not feed labels on a shiny backing sheet properly Thick paper such as continuous paper with labels requires a straight or almost straight paper path You can load labels in the front push tractor or pull tractor or bottom pull tractor paper slot however for best results use the tractor in the pull position and load paper in the front or bottom paper slot You load labels the same ...

Page 83: ...ing the Tear Off Bin button or turning on the auto tear off mode as described in About Your Printer s Default Settings in Chapter 5 to feed continuous paper with labels backward they may come off their backing sheet and jam the printer Becauselabelsaresensitiveto temperatureand humidity use them only under normal operating conditions as follows Temperature 15 to 25 C 59 to 77 F Humidity 30 to 60 R...

Page 84: ... sheet and jamming the printer follow the steps below when you remove continuous paper with labels from the printer 1 Tear off the supply of continuous labels at the perforation nearest the paper entry slot 2 Hold down the LF FF button to eject the remaining labels from the printer c Caution Never press the Load Eject or Tear Off Bin button When fed backward labels can easily come off the backing ...

Page 85: ...ontinuous paper with labels is loaded in the printer remove it before switching to single sheet printing See Removing continuous paper with labels on page 2 36 If a tractor is in the pull position remove any continuous paper from it before switching to single sheet printing See Removing the paper from the pull tractor on page 2 28 1 If any printed pages remain in the printer press the Tear Off Bin...

Page 86: ...o printing oncontinuous paper with the front or rear push tractor follow these steps 1 If a single sheet remains in the printer press the Load Eject button to eject it c Caution Never use the knob to eject paper while the printer is on this may damage the printer or cause it to lose the top of form position 2 Make sure that the tractor is installed in the front or rear push position To install the...

Page 87: ... top of form position Note Your top of form position setting remains in effect until you change it even if you turn off the printer The top margin setting made in some application software overrides the top of form position setting you make with the micro adjust feature If necessary adjust the top of form position in your software 1 Make sure the printer is turned on 2 If necessary load paper as d...

Page 88: ...ion Never use the knob to adjust the top of form position this may damage the printer or cause it to lose the top of form position Note The printer has a minimum and a maximum top of form position If you try to adjust it beyond these limits the printer beeps and stops moving the paper When the paper reaches the default top of form position the printer also beeps and stops moving the paper briefly ...

Page 89: ... 26 inches above the paper s perforation then position the paper so that the mark is even with the top edge of the plastic ribbon cover This gives you an 8 5 mm 0 33 inches margin on the next page meaning the printer starts printing 8 5 mm 0 33 inches below the perforation If you mark a point 5 5 mm 0 22 inches above the perforation you get a 9 5 mm 0 37inches margin on the next page 6 After you s...

Page 90: ...automatically by turning on the auto tear off mode If the perforation between pages is not aligned with the tear off edge you can adjust the position of the perforation using the micro adjustfeature See Adjusting the tear off position onpage 2 43 c Caution Never use the tear off feature by pressing the Tear Off Bin button or turning on the auto tear off mode as described below to feed continuous p...

Page 91: ...ed command followed by no more data Adjusting the tear off position If your paper s perforation is not aligned with the tear off edge you can use the micro adjust feature to move the perforation to the tear off position Follow these steps c Caution Never use the knob to adjust the tear off position this may damage the printer or cause it to lose the tear off position Note Your tear off position se...

Page 92: ...r perforation is aligned with the tear off edge Note The printer has a minimum and a maximum tear off position If you try to adjust the tear off position beyond these limits the printer beeps and stops moving the paper 5 After you set the tear off position press the Pause button to turn off the micro adjust mode 6 Tear off the printed pages When you resume printing the printer automatically feeds ...

Page 93: ...ra _______ Editor Name _______ Chapter 3 Printing on Single Sheets Using Single Sheets 3 2 Available paper types and paper slots 3 2 Loading single sheet multi part forms 3 4 Loading envelopes 3 6 Loading postcards 3 7 Loading Single Sheets in the Top Paper Slot 3 8 Loading Single Sheets in the Front Paper Slot 3 11 ...

Page 94: ... guide on top of the printer or the front paper guide You can print on ordinary single sheets single sheet multi part forms postcards and envelopes Your single sheet paper may be from 100 to 257 mm 3 9 to 10 1 in wide Note To load a stack of single sheet paper use the optional cut sheet feeder See Appendix A Enhancing Your Printer With Options For detailed specifications on the types of single she...

Page 95: ...you may need to set the paper thickness lever one position higher to improve print quality If the printed image is faint or has many gaps you may need to set the paper thickness lever one position lower to improve print quality Do not load paper that is damaged curled or has been folded Paper type Available paper slots Paper thickness lever position Ordinary single sheet paper Top and front 1 or 0...

Page 96: ... Top Paper Slot on page 3 8 or Loading Single Sheets in the Front Paper Slot on page 3 11 Be sure to follow these guidelines Use only carbonless multi part forms bound as shown below You can use the top or front paper slot to load single sheet multi part forms that are fastened at the top Insert the of form in the top slot bound edge first and the printable side down as shown below fastened only a...

Page 97: ...ot Insert the of form in the front slot top edge first and printable side up as shown below Before printing set the paper thickness lever located under the printer cover to the proper position for your paper See the table on page 3 3 for details Be sure your multi part forms do not exceed 0 46 mm 0 018 inches in thickness Use multi part forms only under normal temperature and humidity conditions a...

Page 98: ... located under the printer cover to position 4 or 5 to match the thickness of the envelope Before printing turn on the card mode by pressing the Tear Off Bin button until both Tear Off Bin lights are on After you finish printing on envelopes press the Tear Off Bin button once to exit the card mode Bin 1of the optional cut sheet feeder is selected Do not use envelopes that are curled or folded Also...

Page 99: ...ake sure the printing stays entirely within the printable areaof yourenvelopes SeeAppendix C fordetailson theprintable area of envelopes Loading postcards You can load postcards one at a time in the top or front paper slot as described in Loading Single Sheets in the Top Paper Slot on page 3 8 or Loading Single Sheets in the Front Paper Slot on page 3 11 Also follow these guidelines When you are l...

Page 100: ...he optional cut sheet feeder is selected Use postcards only under normal temperature and humidity conditions as follows Temperature 15 to 25 C 59 to 77 F Humidity 30 to 60 RH Loading Single Sheets in the Top Paper Slot To load paper in the top slot follow these steps 1 Make sure the paper guide base is installed properly If not attach it as described on page 1 12 2 Open the paper guide cover Slide...

Page 101: ...Omori _______ Kimura _______ Editor Name _______ 3 Set the paper release lever to the single sheet position Also set the paper thickness lever located under the printer cover to the proper position for your paper s thickness See the table on page 3 3 4 Close the paper guide cover 2 8n eps 2 9n eps ...

Page 102: ...gs as described in Chapter 4 and change them if necessary Then send a print job to the printer When the printer receives data it prints the page and ejects it back onto the paper guide To continue printing your document remove the printed page and insert a new sheet of paper If you need to eject a sheet press the Load Eject button If the first line on your page appears too high or low you can fix ...

Page 103: ...steps 1 Make sure the paper guide base is installed properly If not attach it as described on Attaching the Paper Guide Base on page 1 12 2 Make sure the paper guide cover is closed 3 If the front paper guide is closed open it by pulling the tab at the center of the guide Slide the left edge guide until it locks in place next to the arrow on the paper guide Next adjust the right edge guide to matc...

Page 104: ...aper thickness lever located under the printer cover to the proper position for your paper s thickness See the table on page 3 3 5 Press the Operate button to turn on the printer if necessary 6 Insert a sheet of paper printable side up between the edge guides until it meets resistance The printer feeds the paper automatically and is ready to print Note The printer cannot print when the printer cov...

Page 105: ... the paper guide on top of the printer To continue printing your document remove the printed page and insert a new sheet of paper in the front paper guide If you need to eject a sheet press the Load Eject button If the first line on your page appears too high or low you can fix this using the micro adjust feature See Adjusting the Top of Form Position on page 2 39 c Caution Never use the knob to a...

Page 106: ...3 14 Printing on Single Sheets R4C3430 Rev C A5 size CHAP3 FM 8 23 99 Pass 0 L Proof Sign off E Omori _______ Kimura _______ Editor Name _______ ...

Page 107: ... 4 9 Accessing the printer driver from Windows applications 4 9 Accessing the printer driver from the Control Panel 4 11 Printer driver settings overview 4 11 Using the Printer Driver With Windows NT 4 0 4 13 Accessing the printer driver from Windows applications 4 13 Accessing the printer driver from the Start menu 4 15 Printer driver settings overview 4 15 Using the Printer Driver With Windows N...

Page 108: ...r s capabilities Note Before proceeding make sure you have installed the printer driver on your PC as described in Chapter 1 EPSON Remote is a DOS based printer setup utility that allows you to easily change the printer s default settings from the computer screen To use the EPSON Remote utility with DOS see page 4 23 The EPSON Status Monitor 2 utility program is available for Windows 95 and 98 It ...

Page 109: ...r driver settings you make apply to all your applications See Accessing the printer driver from the Start menu on page 4 5 To check and change printer driver settings see Printer driver settings overview on page 4 5 Note While many Windows applications override the settings made with the printer driver some do not so you must verify that the printer driver settings match your requirements Accessin...

Page 110: ... the File menu of your application software The Print or Print Setup dialog box appears 2 Make sure that your printer is selected and then click Printer Setup Properties or Options You may need to click a combination of these buttons The Properties window appears and you see the Paper Graphics and Device Option menu These menus contain the printer driver settings 95d tif 95 tif ...

Page 111: ...nd click Properties The screen displays the Properties window which contains the Paper Graphics and Device Options menus These menus display the printer driver settings 4 To view a menu click the corresponding tab at the top of the window See the next section for detailed information about the printer driver settings Printer driver settings overview Your printer driver has three menus Paper Graphi...

Page 112: ... Paper size Select the size of the paper you want to use If you don t see your paper size use the scroll bar to scroll through the list If your paper size is not included in the list click Custom and enter the paper size in the dialog box that appears Orientation Select Portrait or Landscape Paper source Click the paper source you want to use 95paper1 tif ...

Page 113: ...olution you select the more detailed your printout will be however increasing the resolution slows printing Dithering You can leave this option set to Fine which is the default setting or select another dithering pattern depending on the kind of printout you want The display to the left of the dithering options shows the effect of your selection Intensity Move the slider to make your printout ligh...

Page 114: ...nu Once you ve checked your printer driver settings and changed them if necessary you are ready to print with continuous paper as described in Chapter 2 or with single sheets as described in Chapter 3 Print quality Select a print quality option from the Print quality list Selecting a high quality option produces more detailed printouts at a slower printing speed ...

Page 115: ...ngs you make apply to all your applications See Accessing the printer driver from the Control Panel on page 4 11 To check and change printer driver settings see Printer driver settings overview on page 4 11 Note While many Windows applications override the settings made with the printer driver some do not so you must verify that the printer driver settings match your requirements Accessing the pri...

Page 116: ...rint or Print Setup dialog box appears See Printer driver settings overview on page 4 11 for detailed information about the settings in this dialog box 2 Make sure that your printer is selected and then click Printer Setup or Options You may need to click a combination of these buttons The Options dialog box appears See Printer driver settings overview on page 4 11 for detailed information about t...

Page 117: ...Printer driver settings overview on page 4 11 for detailed information Printer driver settings overview The printer driver settings are described below To access the printer driver settings see the previous sections on accessing the printer driver When you finish making your printer driver settings click OK to apply the settings or click Cancel to cancel your changes Print or Print Setup dialog bo...

Page 118: ...e your paper size use the scroll bar to scroll through the list If your paper size is not included in the list click User Defined Size and enter the paper size in the dialog box that appears Paper Source Click the paper source you want to use Dithering You can leave this option set to Fine which is the default setting or select another dithering pattern depending on the kind of printout you want I...

Page 119: ...ttings you make apply to all your applications See Accessing the printer driver from the Start menu on page 4 15 To check and change printer driver settings see Printer driver settings overview on page 4 15 Note While many Windows applications override the settings made with the printer driver some do not so you must verify that the printer driver settings match your requirements Accessing the pri...

Page 120: ...int from the File menu of your application software The Print or Print Setup dialog box appears 2 Make sure that your printer is selected and then click Printer Setup Properties or Options You may need to click a combination of these buttons The Document Properties window appears and you see the Page Setup and Advanced menus These menus contain the printer driver settings ...

Page 121: ...on and click Document Defaults The screen displays the Default Document Properties window which contains the Page Setup and Advanced menus These menus display the printer driver settings 4 To view a menu click the corresponding tab at the top of the window See the next section for detailed information about the printer driver settings Printer driver settings overview Your printer driver has two me...

Page 122: ...ign off E Omori _______ Kimura _______ Editor Name _______ Page Setup menu Advanced menu Paper Size Select the size of the paper you want to use from the Paper Size list Paper Source Select the paper sourceyouwant to use from the Paper Source list Orientation Select Portrait or Landscape ...

Page 123: ...and then choose an option from the Change Setting list box Graphic Select Resolution and then choose the printing resolution from the Change Setting list box The higher the resolution you select the more detailed your printout will be however increasing the resolution slows printing Document Options Double click Halftone Color Adjustmenttoopenthe HalftoneColor Adjustment dialog box Click Print Qua...

Page 124: ...tings you make apply to all your applications See Accessing the printer driver from the Control Panel on page 4 20 To check and change printer driver settings see Printer driver settings overview on page 4 21 Note While many Windows applications override the settings made with the printer driver some do not so you must verify that the printer driver settings match your requirements Accessing the p...

Page 125: ...tware The Print or Print Setup dialog box appears 2 Make sure that your printer is selected and then click Printer Setup Properties or Options You may need to click a combination of these buttons The screen displays the Document Properties dialog box which contains the Form and Orientation printer driver settings See Printer driver settings overview on page 4 21 for detailed information about thes...

Page 126: ...phics Resolution Color and Optimizations printer driver settings See page 4 21 for detailed information about these settings Accessing the printer driver from the Control Panel To access the printer driver from the Control Panel follow these steps 1 In the Main window double click the Print Manager icon The Print Manager window opens 2 Make sure your printer is highlighted then click Printer and s...

Page 127: ...nter driver settings overview Your printer driver has two dialog boxes Document Properties and Advanced Document Properties The printer driver settings in each of these dialog boxes are described below To open these dialog boxes see the previous sections on accessing the printer driver When you finish making your printer driver settings click OK to apply the settings or click Cancel to cancel your...

Page 128: ...ith single sheets as described in Chapter 3 Graphics Resolution Select a printing resolution option from the Graphics Resolution list The higher the resolution you select the more detailed your printout will be however increasing the resolution slows printing Color Only monochrome printing is available Optimizations Click a check box to turn the corresponding option on or off Print quality Select ...

Page 129: ... in a drive other than drive D substitute the appropriate letter Then press Enter 3 Select your printer s name in the Printer Model window and press Enter C EPUTIL appears as the default directory 4 Press Enter again The EPSON Remote utility is copied to the C EPUTIL directory Accessing EPSON Remote To access EPSON Remote type C PRNSET at the DOS prompt and press Enter Then follow the on screen in...

Page 130: ...4 24 Using the Printer Software R4C3430 Rev C A5 size CHAP4 FM 8 23 99 Pass 0 L Proof Sign off E Omori _______ Kimura _______ Editor Name _______ ...

Page 131: ... Rev C A5 size CHAP5 FM 8 23 99 Pass 0 R Proof Sign off Crestec _______ Kimura _______ Crestec _______ Chapter 5 Changing Printer Settings From the Printer s Control Panel Selecting a Built In Font 5 2 About Your Printer s Default Settings 5 3 Changing default settings 5 9 ...

Page 132: ...using the buttons on the printer s control panel as described below Note Settings you make in your application programs usually override settings you make from the printer s control panel For best results use your application to select a font and pitch Follow these steps to select a built in font or pitch using the buttons on the control panel 1 Make sure that the printer is not printing If it is ...

Page 133: ...rom the printer s control panel using the default setting mode The following table lists the default settings and the options you can select in the default setting mode The settings are explained in detail after the table For instructions on changing the default settings see Changing default settings on page 5 9 Pitch lights Pitch o o n 10 cpi o n o 12 cpi o n n 15 cpi n o o 17 cpi n o n 20 cpi n ...

Page 134: ...C 869 MAZOWIA Code MJK ISO 8859 7 ISO Latin 1T Bulgaria PC 774 Estonia ISO 8859 2 PC 866 LAT PC 866 UKR PC APTEC PC 708 PC 720 PC AR864 PC 860 PC 865 PC 861 PC 863 BRASCII Abicomp Roman 8 ISO Latin 1 PC 858 ISO 8859 15 Internationalcharacter set for Italic table Italic U S A Italic France Italic Germany Italic U K Italic Denmark1 Italic Sweden Italic Italy Italic Spain1 0 slash On Off Input buffer...

Page 135: ...ost applications override margin settings made from the control panel you should use this setting only if you cannot set your top and bottom margins using your application Auto tear off When auto tear off is on and you are using continuous paper with the front or rear push tractor the printer automatically advances the paper perforation to the tear off position where you can easily tear off the pr...

Page 136: ...F interface mode The printer comes with a built in parallel serial interface and an interface slot in which you can install one optional interface For information on using an optional interface see page A 3 If your printer is connected to only one computer select Parallel Serial or Optional for the interface mode depending on the interface you use If your printer is connected to more than one comp...

Page 137: ...acters that vary depending on the country or language so you can customize the Italic table to suit your printing needs See Appendix C for character samples 0 slash The zero character has a slash when this feature is on It has no slash 0 when this feature is off The slash allows you to easily distinguish between the uppercase letter O and a zero Input buffer The input buffer stores up to 64KB of d...

Page 138: ...ed to set the baud rate or serial data transfer speed in bits per second bps The printer communicates with your computer at the specified rate Parity Set the parity a method of error detection for serial data transfer if you are using the serial interface Check your computer manual or application program for the correct parity setting Your computer and printer should always be set to the same pari...

Page 139: ...ntinuous paper or Chapter 3 for instructions on loading single sheets If you use single sheets you need to load a new sheet of paper each time the printer ejects a printed sheet 1 Make sure paper is loaded and the printer is turned off c Caution Whenever you turn off the printer wait at least five seconds before turning it back on otherwise you may damage the printer 2 Hold down the Pitch button w...

Page 140: ...ghts help you make settings Follow these instructions to change the default settings using the buttons on the printer s control panel Note The arrows on the instruction sheets indicate the printer s current settings 5 When you finish making settings press the Operate button to turn off the printer and exit the default setting mode Any settings you have made remain in effect until you change them a...

Page 141: ... Status Monitor 2 About the EPSON Status Monitor 2 Utility 6 2 Installing EPSON Status Monitor 2 6 3 Accessing EPSON Status Monitor 2 6 5 Checking Printer Status Information 6 5 Using the EPSON Status Monitor 2 window 6 5 Using the Printer Status window 6 11 Making Monitoring Preference Settings 6 12 Turning on background monitoring 6 13 Background monitoring icon 6 14 ...

Page 142: ...ou can install the EPSON Status Monitor 2 utility when you install the printer driver or you can install it at a different time as described on the next page Note TomonitoranFX 980 printeron a network you must installanoptional Ethernet interface card C82362 C82363 or C82364 in your printer and use the Status Monitor utility that comes with this card See the manual that comes with the interface ca...

Page 143: ...ed the printer software you do not need to install it again To install the Status Monitor follow these steps 1 Make sure Windows is running Insert the printer software CD in the CD ROM drive If you are using printer software floppy disks insert Disk 1 in a disk drive Then double click the drive icon 2 If a dialog box appears click Quit 3 Click Start and select Run 4 Type D STM2 SETUP 5 Click OK an...

Page 144: ...tly to your computer select Monitor local printers If it is connected through a network select Monitor Windows shared printers Then click Next After you install EPSON Status Monitor 2 and restart your computer the Status Monitor starts automatically and adds a printer shaped background monitoring icon to the taskbar at the bottom of your computer screen This icon appears only when the Status Monit...

Page 145: ...the taskbar at the bottom of your computer screen You can also open this window from Start Click Start point to Programs and EPSON then click EPSON Status Monitor 2 Checking Printer Status Information This section summarizes the EPSON Status Monitor 2 window s main features and describes how to use the Status Monitor to get general and detailed printer status information Using the EPSON Status Mon...

Page 146: ...ys the information below Printer name When you install the Status Monitor it automatically adds to this list the names and icons of the EPSON printers connected to your computer To add or delete a printer from the list select Add Printer or Delete Printer from the Settings menu To save computer memory delete any printers you do not need to monitor Doing so does not remove the printer driver from y...

Page 147: ...Printer menu This menu allows you to get detailed information on printer and job status for any printer you select in the Installed Printers list To get detailed information on the status of each printer in the Installed Printers list selecta printer from the list then select from the Printer menu options described below Printer Status Opens thePrinterStatuswindow which provides detailed informati...

Page 148: ...st Toolbar Status Bar Shows or hides the toolbar and status bar in the EPSON Status Monitor 2 window Large Icons Small Icons Changes the size of the printer icons in the Installed Printers list List Displays only the printer names and icons in the Installed Printers list Details Displays the printer name and icon status and number of jobs waiting to print in the Installed Printers list Refresh Upd...

Page 149: ...dd and delete printers from the Installed Printers list Monitoring Preferences Opens the Monitoring Preferences dialog box where you can adjust the monitoring interval and make background monitoring settings for the selected printer For more information see Turning on background monitoring on page 6 13 Add Printer Delete Printer Allows you to select which printers you want to monitor by adding or ...

Page 150: ...number and copyright information Background Monitoring Activates or deactivates the Status Monitor A printer shaped icon appears on the taskbar at the bottom of your computer screen Note The Background Monitoring and Status Alert settings in the Monitoring Preferences dialog box are not available while the Status Monitor is inactive Select background monitoring icon Changes the appearance of the i...

Page 151: ...e click a printer in the Installed Printers list or select a printer and then choose Printer Status from the Printer menu of the EPSON Status Monitor2 window Youcanalso access the Printer Status window by clicking the Details button in the Status Alert dialog box For information on the Status Alert dialog box see Making Monitoring Preference Settings on page 6 12 The Printer Status window contains...

Page 152: ...ation on network connections and other printer resources Making Monitoring Preference Settings The Monitoring Preferences dialog box allows you to activate and deactivate background monitoring feature and specify the monitoring interval the length of time between status information updates for the selected printer To open the Monitoring Preferences dialog box see Turning on background monitoring o...

Page 153: ...on appears on the taskbar at the bottom of your computer screen If the icon is not on the taskbar access EPSON Status Monitor 2 from the Start menu as described on page 6 5 Then point to Background Monitoring on the Settings menu and click Monitor from restart or Monitor now 2 Select the printer you want to monitor from the Installed Printers list and then click Monitoring Preferences on the Setti...

Page 154: ...ppear 6 Click OK to save your settings and close the Monitoring Preferences dialog box Background monitoring icon A printer shaped background monitoring icon appears on the taskbar when the Status Monitor is active To activate the Status Monitor follow step 1 on Turning on background monitoring on page 6 13 Double clicking the background monitoring icon opens the EPSON Status Monitor 2 window Righ...

Page 155: ...r Indicators 7 2 Problems and Solutions 7 4 Power supply problems 7 5 Single sheet paper loading or feeding problems 7 6 Continuous paper loading or feeding problems 7 8 Wrong top of form position 7 9 Wrong tear off position 7 10 Printing or printout quality problems 7 11 Clearing Paper Jams 7 16 Aligning Vertical Lines in Your Printout 7 17 Printing a Self Test 7 18 Printing a Hex Dump 7 19 ...

Page 156: ... open Close the paper guide cover Paper from another paper source is currently in the paper path Move the paper release lever back to the appropriate position and press the Load Eject button to feed the paper out of the paper path Then set the lever to the position you want to use Press the Pause button to turn off the Pause light if necessary n Paper Out n Pause No paper is loaded in the selected...

Page 157: ...on to turn off the Pause light if necessary Paper is jammed in the printer Clear the paper jam as described on Clearing Paper Jams on page 7 16 f Pause The print head is overheated Wait a few minutes the printer resumes printing automatically once the print head cools f Paper Out f Pause f f Tear Off Bin f f Font An unknown printer error has occurred Turn off the printer and leave it off for sever...

Page 158: ...ems 7 5 Single sheet paper loading or feeding problems 7 6 Continuous paper loading or feeding problems 7 8 Wrong top of form position 7 9 Wrong tear off position 7 10 Printing or printout quality problems 7 11 You can also use the self test feature to determine whether the printer or the computer is causing the problem See Printing a Self Test on page 7 18 for instructions on printing a self test...

Page 159: ...nplug the printer immediately and contact your dealer w Warning Do not reconnect thepowercord to an electricaloutlet thathasthewrong voltage for your printer The printer does not work and the control panel lights are off even though you turned on the printer Cause What to do The power cord is not properly plugged into the electrical outlet or your printer Press the Operate button to turn off the p...

Page 160: ...on and press the Load Eject button to feed the continuous paper to the standby position Then set the paper release lever to the single sheet position See Chapter 2 Switching to printing on single sheets for more information The paper on the paper guide is positioned too far to the right for the printer to detect that it is there Move the paper a little to the left Single sheet paper is not loaded ...

Page 161: ...ptional cut sheet feeder does not feed your single sheet paper properly Cause What to do The cut sheet feeder is not installed properly Reinstall it as described in Appendix A Installing the high capacity or double bin cut sheet feeder Too many sheets are loaded in the cut sheet feeder Loadno more than 150 single sheets in thehigh capacity cut sheetfeeder See Appendix A Using the Optional Cut Shee...

Page 162: ...ss the Load Eject button to eject the sheet Then set the paper release lever back to the appropriate tractor position See Chapter 2 Switching to printing on continuous paper for more information Continuous paper is not loaded properly See Chapter 2 for instructions on loading continuous paper on the tractor you want to use The paper thickness lever is not set correctly Set the paper thickness leve...

Page 163: ...Default Settings or Chapter 4 Using the EPSON Remote Utility The top margin or top of form position setting is incorrect Check the margin or top of form position setting in your application software See the printable area specifications in Appendix C Adjust the top of form position in micro adjust mode Be aware however that settings made in Windows applications override settings made in micro adju...

Page 164: ...e the knob to adjust the tear off position this may damage the printer or cause it to lose the tear off position The printer you want to use is not selected in your software Choose the correct printer from the Windows desktop or in your application before printing The paper size setting in your application or printer driver does not match the size of the paper you are using Check the paper size se...

Page 165: ...between the printer and the computer are plugged in securely If the cable is connected correctly run a self test as described later in this chapter Your interface cable does not meet the printer and or computer specifications Use an interface cable that meets the requirements of both the printer and computer See Optional interface cards on page A 3 and your computer s documentation Your software i...

Page 166: ...come loose or the ribbon cartridge is not installed properly Remove any slack in the ribbon by turning theribbon tighteningknob or reinstall the ribbon cartridge as described in Chapter 1 The printout is faint Cause What to do The paper thickness lever is set incorrectly for your paper Move the paper thickness lever to a lower setting The ribbon is worn out Replace the ribbon cartridge as describe...

Page 167: ...scribed in Chapter 1 Lines of dots are missing in the printout Cause What to do The print head is damaged Stop printing and contact your dealer to have the print head replaced c Caution Never replace the print head yourself you may damage the printer Other parts of the printer must also be checked when the print head is replaced All the text is printed on the same line Cause What to do No line fee...

Page 168: ...the skip over perforation setting in the default setting mode or the EPSON Remote utility See About Your Printer s Default Settings in Chapter 5 or Using the EPSON Remote Utility in Chapter 4 The printer prints strange symbols incorrect fonts or other inappropriate characters Cause What to do Your printer and computer are not communicating correctly Make sure that you are using the correct interfa...

Page 169: ...ware is set up correctly for your printer See your application documentation If necessary install or reinstall the printer driver software as described in Chapter 1 Software settings override settings you make using the default setting mode EPSON Remote or the control panel buttons Use your application software to select the font Vertical printed lines are not aligned Cause What to do Bidirectiona...

Page 170: ...se 4 If continuous paper is jammed in the printer tear off the supply at the perforation nearest the paper entry slot 5 Turn the knob on the right side of the printer away from you to eject the paper in the printer Remove any remaining pieces of paper c Caution Use the knob on the right side of the printer to clear paper jams only when the printer is off Otherwise you may damagethe printer or lose...

Page 171: ... a printed sheet onto the paper guide base Follow these steps to perform the bidirectional adjustment 1 Make sure paper is loaded and the printer is turned off c Caution Whenever you turn off the printer wait at least five seconds before turning it back on otherwise you may damage the printer 2 While holding down the Pause button press the Operate button to turn on the printer The printer enters t...

Page 172: ...ther single sheets or continuous paper See Chapter 2 for instructions on loading continuous paper or Chapter 3 for instructions on loading single sheets Note Use continuous paper that is at least 241 mm 9 5 inches wide or A4 or letter size single sheet paper To perform a self test follow these steps 1 Make sure paper is loaded and the printer is turned off c Caution Whenever you turn off the print...

Page 173: ...nting and the Load Eject button to eject the printed page Then turn off the printer Printing a Hex Dump If you are an experienced user or a programmer you can print a hexadecimal dump to isolate communication problems between the printer and your software program In hex dump mode the printer prints all data received from the computer as hexadecimal values You can print a hex dump using either sing...

Page 174: ...ons while you press the Operate button to turn on the printer 3 Open a software program and send a print job to the printer Your printer prints all the codes it receives in hexadecimal format If characters are printable they appear in the right column as ASCII characters Nonprintable codes such as control codes are represented by dots By comparing the characters printed in the right column with th...

Page 175: ...he Optional Cut Sheet Feeders A 4 Installing the high capacity or double bin cut sheet feeder A 4 Loading paper in the high capacity cut sheet feeder A 6 Selecting the paper source bin 1 or bin 2 A 10 Switching between continuous paper and single sheet paper in the cut sheet feeder A 11 Using the Roll Paper Holder A 12 Assembling the roll paper holder A 12 Installing the roll paper holder A 13 Loa...

Page 176: ...nches thick in this feeder See Using the Optional Cut Sheet Feeders on page A 4 for instructions Second bin cut sheet feeder C80685 Connects to the high capacity cut sheet feeder to create a double bin cut sheet feeder You can load up to 50 sheets of ordinary single sheet paper in the second bin cut sheet feeder See Using the Optional Cut Sheet Feeders on page A 4 for instructions Pull tractor C80...

Page 177: ...instructions If you are unsure whether you need an optional interface or would like to know more about interfaces contact your dealer Roll paper holder 8310 Allows you to use your printer with 8 5 inch roll paper like that used with telex machines See Using the Roll Paper Holder on page A 12 for instructions Model number Card type C82307 C82308 32KB serial interface card C82312 LocalTalk interface...

Page 178: ...sheet feeder can be used in combination with the high capacity cut sheet feeder only you cannot use it separately Installing the high capacity or double bin cut sheet feeder You install the high capacity cut sheet feeder and double bin cut sheet feeder in the same way Follow the steps below Note Before installing the double bin cut sheet feeder assemble it as described in the cut sheet feeder manu...

Page 179: ...g posts on the printer as shown below Then release the latch levers and lower the cut sheet feeder until it rests on the printer 5 Insert the cable into the connector as shown above 6 Replace the printer cover You are now ready to load paper in the cut sheet feeder To load paper in the high capacity cut sheet feeder see the next section To load paper in the second bin of the double bin cut sheet f...

Page 180: ...load a stack of single sheet multi part forms up to 15 mm 0 59 inches thick in this feeder Follow the steps below to load paper in the high capacity cut sheet feeder c Caution Do not load carbon paper or labels in the high capacity cut sheet feeder 1 Openthepaper guide cover and set the paper release leverto the single sheet position Also make sure the paper thickness lever located under the print...

Page 181: ... levers forward 4 Holding the lower portion of the left paper guide slide it until it is aligned with the arrow mark on the back of the center support Then push the left lock lever backward to lock it in place Holding the lower portion of the right paper guide slide it to match the width of your paper but do not lock it 5 Slide the paper stacker midway between the paper guides as shown above paper...

Page 182: ...heets of plain paper and fan it Next tap the side and bottom edges of the paper on a flat surface to even up the stack 8 Insert the paper stack printable side down along the left paper guide 9 Adjust the right paper guide so that it matches your paper s width Make sure the position of the guide allows the paper to move up and down freely Then push the lock lever backward to lock the paper guide 10...

Page 183: ...n When the cut sheet feeder is installed you can still load single sheets one at a time using the front paper slot The cut sheet feeder automatically loads paper when the printer receives data Printed pages are stacked on the center support If you need to eject a sheet press the Load Eject button If the first printed line on your page appears too high or low you can adjust its position using the m...

Page 184: ...et feeder becomes bin 2 It is best to select the paper source in your application program because software settings usually override the printer s control panel settings However if you cannot select the paper source in your application press the Tear Off Bin button until the lights indicate the bin you want as shown below When the printer receives data the cut sheet feeder automatically loads the ...

Page 185: ...itching to single sheet paper in the cut sheet feeder 1 If any continuous paper remains in the printer press the Tear Off Bin button to advance the paper to the tear off position Then tear off the printed pages c Caution Tear off any printed documents before pressing the Load Eject button in the next step Reverse feeding several pages at a time may cause a paper jam 2 Press the Load Eject button T...

Page 186: ...es an inexpensive alternative to using continuous paper for applications that require variable paper lengths Before you install and use the roll paper holder you need to assemble it Assembling the roll paper holder To assemble the roll paper holder follow the steps below 1 Fit the arc bearings into the stand as shown 2 Make sure you orient the stand and base plate as shown below Then place the bas...

Page 187: ...r is assembled Installing the roll paper holder To install the roll paper holder follow the steps below 1 Make sure the printer is turned off 2 Position the roll paper holder underneath the printer as shown below Fit the two positioning pegs on the bottom of the printer into the two holes in the base plate c Caution The roll paper holder is not fastened to the printer only the printer s weight and...

Page 188: ... follow the steps below to load a roll of paper 1 Make sure the printer is turned off Open the paper guide cover and remove the paper guide base 2 Make sure the paper tension unit is installed 3 Set the paper thickness lever located under the printer cover to the proper position for the thickness of your roll paper 4 Set the paper release lever to the single sheet position 5 Cut the leading edge o...

Page 189: ...paper feeds from the bottom of the roll 8 Turn on the printer Bring the leading edge of the paper up over the rear push tractor and insert it until it meets resistance The printer loads the roll paper automatically 9 Replace the paper guide base and close the paper guide cover You are now ready to print The printed roll paper is fed over the paper guide base to the back of the printer as shown bel...

Page 190: ...nd press the LF FF button to advance the paper Tear off the paper using the tear off edge of the printer pull it towards you for a clean cut Removing roll paper Roll paper cannot be fed backward To remove roll paper open the paper guide cover and remove the paper guide base then cut the paper behind where it feeds into the printer Press the Load Eject button to eject the remaining paper G3 43 eps ...

Page 191: ...e cable 2 Remove the screws from the shield plate on the back of the printer and remove the plate 3 Slide the interface card along the slots on both sides of the interface compartment Firmly push in the card to make sure the connector at the back of the interface card is fully inserted into the printer s internal socket Then replace the screws and tighten them Note Store the shield plate in a safe...

Page 192: ...A 18 Enhancing Your Printer With Options R4C3430 Rev C A5 size APPA FM 8 23 99 Pass 0 L Proof Sign off Crestec _______ Yamanouchi _______ Crestec _______ ...

Page 193: ... the Printer B 1 R4C3430 Rev C A5 size APPB FM 8 23 99 Pass 0 R Proof Sign off Crestec _______ Kimura _______ Crestec _______ Appendix B Cleaning and Transporting the Printer Cleaning the Printer B 2 Transporting the Printer B 3 ...

Page 194: ...dirt from the outer case and paper guide base 4 If the outer case or paper guide base is still dirty or dusty clean them with a soft clean cloth dampened with mild detergent dissolved in water Keep the printer cover in place and lower it until it lies flat on the top of the printer to prevent water from getting inside the printer c Caution Never use alcohols or thinners to clean the printer these ...

Page 195: ...he paper guide base 4 If a pull tractor is installed remove it as described on page Removing the pull tractor on page 2 31 If any options are installed remove them and pack them in their original boxes 5 Make sure that the print head is not hot Then remove the ribbon cartridge as described in Chapter 1 6 Remove the paper tension unit as described on page 2 22 Attach the protective locking clips on...

Page 196: ...B 4 Cleaning and Transporting the Printer R4C3430 Rev C A5 size APPB FM 8 23 99 Pass 0 L Proof Sign off Crestec _______ Kimura _______ Crestec _______ ...

Page 197: ...ecifications Printer Specifications C 2 Mechanical C 2 Electrical C 4 Environmental C 4 Paper C 5 Paper alignment C 8 Printable area C 9 Safety approvals C 11 CE marking C 11 Command Lists C 12 EPSON ESC P control codes C 12 IBM 2380 Plus emulation control codes C 16 Character Tables C 17 International character sets for the Italic table C 28 ...

Page 198: ...rectional text or graphics printing can be selected using software commands Line spacing 1 6 inch or programmable in 1 216 inch increments Printable columns 80 columns at 10 cpi Resolution Maximum 240 144dpi maximum near letter quality Interfaces One standard bidirectional 8 bit parallel interfacewithIEEE1284 nibblemode support one serial interface and one optional interface slot Paper feed method...

Page 199: ...15 mm 0 59 inches Second bin cut sheet feeder up to 50 sheets of 82 g m2 22 lb paper Note The total thickness of the paper stack can be up to 5 mm 0 20 inches Buffer 64KB or 0KB selectable in the default setting mode or the EPSON Remote utility Built in fonts Bitmap fonts EPSON Draft 10 12 15 cpi EPSON Roman 10 12 15 cpi proportional EPSON Sans Serif 10 12 15 cpi proportional EAN 13 EAN 8 Interlea...

Page 200: ...inches Width 528 mm 20 8 inches Depth 404 mm 15 9 inches Weight approx 11 kg 24 3 lb Ribbon Black ribbon cartridge S015086 Ribbon life 7 5 million characters Draft 10 cpi 14 dots character 120 V Model 220 to 240 V Model Input voltage range 99 to 132 V 198 to 264 V Rated frequency range 50 to 60 Hz Input frequency range 49 5 to 60 5 Hz Rated current 1 0 A maximum 2 2 A depending on the character ty...

Page 201: ...rinkled or curled Ordinary single sheets front top and cut sheet feeder entry Width Front and top 100 to 257 mm 3 9 to 10 1 inches High capacity cut sheet feeder 100 to 257 mm 3 9 to 10 1inches Second bin cut sheet feeder 182 to 257 mm 7 2 to 10 1 inches Length Front 148 to 364 mm 5 8 to 14 3 inches Top 100 to 364 mm 3 9 to 14 3 inches High capacity cut sheet feeder 100 to 364 mm 3 9 to 14 3 inche...

Page 202: ...feeder 100 to 364 mm 3 9 to 14 3 inches Copies 1 original up to 5 copies Thickness 0 12 to 0 46 mm 0 0047 to 0 018 inches Weight 40 to 58 g m2 12 to 15 lb Binding Line glue at the top of form both front and top entry Single side line glue front entry only Envelopes top entry only Size No 6 165 92 mm 6 5 3 6 inches No 10 241 105 mm 9 5 4 1 inches Thickness 0 16 to 0 52 mm 0 0063 to 0 0205 inches We...

Page 203: ...5 inches Weight not multipart 52 to 82 g m2 14 to 22 lb Weight one sheet of multipart 40 to 58 g m2 12 to 15 lb Binding Point glue or paper staples on both sides front bottom or rear entry Note Because thick multi part forms require a straight paper path load them in the front slot Continuous paper with labels front and bottom entry Label size 23 8 63 5 mm 15 16 2 5 inches minimum 2 5 mm 0 1 inche...

Page 204: ...____ Crestec _______ Roll paper rear entry with optional roll paper holder only Width 216 3 mm 8 5 0 12 inches Thickness 0 07 to 0 09 mm 0 0028 to 0 0035 inches Weight 52 to 82 g m2 14 to 22 lb Paper alignment Front entry Printing starts at the arrow mark The unprintable area is to the left of the arrow mark ...

Page 205: ... postcards B B C B C A A A The minimum top margin is 4 2 mm 0 17 inches B The minimum left margin is 3 0 mm 0 12 inches The minimum right margin is 3 0 mm 0 12 inches The maximum width is 257 mm 10 1 inches and the maximum printable width is 203 2 mm 8 0 inches For single sheets wider than 209 2 mm 8 23 inches the side margins increase proportionally to match the width of the paper C The minimum b...

Page 206: ...rgins are 13 mm 0 51 inches each The maximum width is 254 mm 10 0 inches and the maximum printable width is 203 2 mm 8 0 inches For continuous paper wider than 229 2 mm 9 0 inches the side margins increase proportionally to match the width of the paper A A B B Printable area A The minimum top margin is 4 2 mm 0 17 inches B The minimum left margin is 3 0 mm 0 12 inches The minimum right margin is 3...

Page 207: ...50 CSA C22 2 No 950 EMI FCC part 15 subpart B class B CSA C108 8 class B 230 V model Safety standards EN60950 EMI EN 55022 CISPR pub 22 class B AS NZS 3548 class B Acoustic noise Approx 55 dB A ISO 7779 pattern CE marking 230 V model Low Voltage Directive 73 23 EEC EN 60950 EMC Directive 89 336 EEC EN 55022 Class B EN 61000 3 2 EN 61000 3 3 EN 50082 1 IEC 801 2 IEC 801 3 IEC 801 4 ...

Page 208: ... fonts and graphics handling General operation ESC ESC U ESC EM Paper feeding FF LF ESC 0 ESC 1 ESC 2 ESC 3 ESC A CR Page format ESC C ESC C0 ESC C ESC Q ESC 1 ESC N ESC O ESC c ESC U Print position motion ESC ESC ESC D HT ESC B VT ESC J Font selection ESC k ESC x ESC y ESC P ESC M ESC g ESC p ESC 4 ESC 5 ESC E ESC F ESC Font enhancement ESC W DC4 SO DC2 SI ESC w ESC G ESC H ESC T ESC S ESC Spacin...

Page 209: ...on ESC B n1 n2 k m s v1 v2 c data n n1 256 n2 k Select barcode k 0 EAN 13 1 EAN 8 2 Interleaved 2 of 5 3 UPC A 4 UPC E 5 Code 39 6 Code 128 7 POSTNET m Module width 120 dpi m 2 2 dots 3 3 dots 4 4 dots 5 5 dots s Space adjustment value 3 s 3 1 240 inch units v1 v2 Bar length v1 v2 256 1 72 inch units Note The v1 and v2 values are ignored when POSTNET is selected The long bar length of POSTNET is a...

Page 210: ... UPC A only 0 Center 1 Under Bits 3 7 Not used Barcode data Barcode data corresponds to the barcode symbology The data number of each barcode type is constant The barcode is printed only if the following valid characters are set Barcode type Number of valid characters 1 HEX Number of valid characters 2 HEX EAN 13 EAN 8 Interleaved 2 of 5 UPC A UPC E Code 39 Code 128 POSTNET 0D 8 2 to FF 0C 0C or 8...

Page 211: ...a sequence barcodes and text are printed in the same place The start and stop characters of Code39 are added to human readable characters The initial data of Code 128 Set A B or C is identified as the first data of Code 128 and must be hexadecimal 41 42 and 43 respectively When Code 128 Set C and Interleaved 2 of 5 are selected barcode data requires an even number data string However if an odd num...

Page 212: ...ion NUL DC3 ESC j BEL CAN DC1 ESC Q ESC K ESC U ESC F Paper feeding FF LF ESC 5 ESC A ESC 0 ESC 1 ESC 2 ESC 3 CR ESC Page format ESC C ESC C0 ESC X ESC N ESC O ESC 4 Print position motion ESC d ESC R ESC D HT ESC B VT ESC J Font selection DC2 ESC P ESC ESC E ESC F ESC I ESC d ESC I Font enhancement DC4 SO ESC SO ESC W ESC SI ESC SI ESC G ESC H ESC T ESC S ESC ESC _ Spacing BS SP Character handling...

Page 213: ...es shown in this section using the printer s default setting mode or with software commands Note Most of the character tables are the same as the PC 437 table for hex codes 00 through 7F only the characters for hex codes 80 through FF are shown for these tables The character tables with an asterisk after the table name are available only in some countries PC 437 US Standard Europe ...

Page 214: ... 18 Specifications R4C3430 Rev C A5 size APPC FM 8 23 99 Pass 0 L Proof Sign off Crestec _______ Kimura _______ Crestec _______ PC 850 Multilingual PC 860 Portuguese PC 863 Canadian French PC 865 Nordic ...

Page 215: ...C Specifications C 19 R4C3430 Rev C A5 size APPC FM 8 23 99 Pass 0 R Proof Sign off Crestec _______ Kimura _______ Crestec _______ PC 861 Icelandic BRASCII Abicomp ISO Latin 1 ...

Page 216: ...C 20 Specifications R4C3430 Rev C A5 size APPC FM 8 23 99 Pass 0 L Proof Sign off Crestec _______ Kimura _______ Crestec _______ Roman 8 PC 858 ...

Page 217: ...C Specifications C 21 R4C3430 Rev C A5 size APPC FM 8 23 99 Pass 0 R Proof Sign off Crestec _______ Kimura _______ Crestec _______ ISO 8859 15 PC 437 Greek PC 853 Turkish PC 855 Cyrillic ...

Page 218: ...C 22 Specifications R4C3430 Rev C A5 size APPC FM 8 23 99 Pass 0 L Proof Sign off Crestec _______ Kimura _______ Crestec _______ PC 852 East Europe PC 857 Turkish PC 866 Russian PC 869 Greek ...

Page 219: ...C Specifications C 23 R4C3430 Rev C A5 size APPC FM 8 23 99 Pass 0 R Proof Sign off Crestec _______ Kimura _______ Crestec _______ MAZOWIA Poland Code MJK CSFR ISO 8859 7 ISO Latin 1T Turkish ...

Page 220: ...C 24 Specifications R4C3430 Rev C A5 size APPC FM 8 23 99 Pass 0 L Proof Sign off Crestec _______ Kimura _______ Crestec _______ Bulgaria Bulgarian PC 774 LST 1283 1993 Estonia Estonia ...

Page 221: ...C Specifications C 25 R4C3430 Rev C A5 size APPC FM 8 23 99 Pass 0 R Proof Sign off Crestec _______ Kimura _______ Crestec _______ ISO 8859 2 PC 866 LAT Latvian PC 866 UKR Ukranian ...

Page 222: ...C 26 Specifications R4C3430 Rev C A5 size APPC FM 8 23 99 Pass 0 L Proof Sign off Crestec _______ Kimura _______ Crestec _______ PC APTEC Arabic PC 708 Arabic PC 720 Arabic PC AR 864 Arabic ...

Page 223: ...Specifications C 27 R4C3430 Rev C A5 size APPC FM 8 23 99 Pass 0 R Proof Sign off Crestec _______ Kimura _______ Crestec _______ Italic table No character is available for hex code 15 in the Italic table ...

Page 224: ...c table You can select one of the following eight international character sets for the Italic character table shown below using the default setting mode or the ESC R command For example when you select Italic France the characters in the France row are used in the Italic character table You can select one of the following seven additional sets only with the ESC R command ...

Page 225: ...3 For United Kingdom and the Republic of Ireland Users D 4 Enquiry Desk D 4 Customer Support D 4 Faxon EPSON D 5 EPtec Bulletin Board Service for latest drivers and utilities D 5 World Wide Web D 5 For Australian Users D 6 EPSON FAXBACK D 6 EPSON Bulletin Board System D 6 Internet URL http www epson com au D 6 Your dealer D 6 EPSON Helpdesk D 7 For Singapore Users D 7 For Hong Kong Users D 8 Inter...

Page 226: ...normally use with the printer and their version number s For North American Users If you purchased your printer in the United States or Canada EPSON provides customer support through the following services Electronic support services Service Access World Wide Web From the Internet you can reach EPSON s home page at http www epson com EPSON Internet FTP Site If you have Internet FTP capability use ...

Page 227: ... problem You can purchaseink cartridges paper manuals accessories and partsfrom EPSON Accessories at 800 873 7766 U S sales only In Canada please call 800 873 7766 for dealer referral Note If you need help using software with an EPSON product see the documentation for that program for technical support information Service Access EPSON SoundAdvice For pre recorded answers to commonly asked question...

Page 228: ...g 0800 220546 in the UK or 1 800 409132 from the Republic of Ireland by faxing 01442 227271 or via the Internet at info epson co uk They can provide the following information Information andliterature onnew EPSON products also available from Faxon EPSON Where to purchase genuine EPSON consumables accessories and options Customer Support Our Customer Support team can provide the following services ...

Page 229: ...bers The documents will be faxed to you automatically EPtec Bulletin Board Service for latest drivers and utilities You cancallthe EPSON BulletinBoard Serviceon01442227479 Membership is not required Make sure that your communications software is set to 8 data bits 1 stop bit no parity bit ANSI terminal mode emulation and a modem speed of up to 28 8 Kbps Downloading protocols supported include Xmod...

Page 230: ...the system will guide you through a number of choices before faxing the information to your fax machine EPSON Bulletin Board System This is where you can download the latest software and drivers Visit the BBS to check out the latest versions If you have a modem phone 02 9417 5090 Internet URL http www epson com au Access the Epson Australia World Wide Web pages Worth taking your modem here for the...

Page 231: ...types of queries are answered here The Helpdesk numbers are Phone 02 9903 9040 Fax 02 9903 9189 We encourage you to have all the relevant information on hand when you ring The more information you prepare the faster we can help solve the problem This information includes the User s Guide for your EPSON product type of computer operating system application programs and any other information you fee...

Page 232: ...http www epson com hk Electronic bulletin board system An electronic bulletin board system BBS is also available to obtain printer information and the latest versions of printer drivers You can log onto the following number for the BBS service BBS 852 2827 4244 Technical support hotline You can also contact our technical staff at the telephone and fax numbers below Phone 852 2585 4399 Fax 852 2827...

Page 233: ...uffer The portion of the printer s memory used to store data before it is printed character table A collection of letters numbers and symbols that provides you with the set of characters used in a particular language characters per inch cpi The number of characters that can fit in one inch of a text line determined by the size of the characters See also pitch continuous paper Paper that has sprock...

Page 234: ...nter that are set at the factory If the device reverts to these settings when initialized they are called default settings see also default fanfold paper See continuous paper font A style of type designated by a name such as Roman or Sans Serif form feed FF A control panel button and control code that advances the paper to the next top of form position halftoning A method of using dot patterns to ...

Page 235: ...nce at a reduced print speed See also draft and high speed draft paper positions There are three paper positions for continuous paper printing standby tear off and top of form For single sheet printing there is only thetop of form position See also standby position tear off position and top of form position For detailed information on these positions see Paper positions on page 5 of the Glossary p...

Page 236: ...paper feeds back to the top of form position tear off position The position of your continuous paper when you finish printing if the auto tear off mode is on or if you press the Tear Off Bin button Using the micro adjust feature you can adjust the tear off position so that the paper s perforation is aligned with the printer s tear off edge See also page 5 of the Glossary for paper positions top of...

Page 237: ... Paper positions Standby position In the standby position your paper is attached to the printer but is not inside the printer Tear off position Tear off your printed document at the printer s tear off edge Top of form position The letters ABC above are printed at the top of form position g e eps 1 1 eps new13 eps new12 eps ...

Page 238: ...6 Glossary R4C3430 Rev C A5 size GLOSSARY FM 8 23 99 Pass 0 L Proof Sign off Crestec _______ Kimura _______ Crestec _______ ...

Page 239: ...Glossary 7 R4C3430 Rev C A5 size GLOSSARY FM 8 23 99 Pass 0 R Proof Sign off Crestec _______ Kimura _______ Crestec _______ ...

Page 240: ...8 Glossary R4C3430 Rev C A5 size GLOSSARY FM 8 23 99 Pass 0 L Proof Sign off Crestec _______ Kimura _______ Crestec _______ ...

Page 241: ...printer B 2 Command lists C 12 to C 16 Connecting the printer 1 14 to 1 17 Continuous paper printing 4 to 7 problems 7 8 Control panel 5 2 to 5 10 Cut sheet feeder installing A 4 to A 5 loading paper A 6 to A 9 selecting the paper source A 10 switching between continuous paper and single sheet paper A 11 D Default setting 5 3 to 5 10 Device Options 4 8 Document properties 4 21 Double bin cut sheet...

Page 242: ... 3 8 roll paper A 14 to A 16 single sheet multi part forms 3 4 to 3 5 single sheets in front paper slot 3 11 to 3 13 top paper slot 3 8 to 3 10 Lock lever A 7 M Micro adjust feature 3 mode 2 39 to 2 41 Monitoring preference 6 12 to 6 14 O Options 9 4 12 A 2 to A 17 P Paper guide base attaching 1 12 to 1 13 Paper jam clearing 7 16 Paper menu 4 6 Paper paths 3 to 9 Paper release lever 2 2 2 to 2 3 P...

Page 243: ...n cartridge 10 1 6 to 1 11 Ribbon guide 1 8 Ribbon installation position 1 7 Ribbon tightening knob 1 10 Roll paper loading A 14 to A 16 removing A 16 Roll paper holder A 3 A 12 to A 16 assembling A 12 to A 13 installing A 13 S Safety instructions 10 to 11 Second bin cut sheet feeder A 2 Selecting built in font 5 2 pitch 5 3 Self test 7 18 to 7 19 Separator ribbon 1 8 Serial interface 1 16 Setting...

Page 244: ...ng problems 7 8 power supply problem 7 5 printing or printout quality problems 7 11 to 7 15 Single sheet paper loading or feeding problems 7 6 to 7 7 tear off position problems 7 10 top of form position problems 7 9 U Unpacking the Printer 1 2 to 1 3 Using front push tractor 2 12 to 2 20 push and pull tractor combination 2 29 to 2 31 rear push tractor 2 6 to 2 11 ...

Page 245: ...arts knob printer cover control panel paper guide base paper release lever edge guides front paper guide closed paper guide cover tractor paper thickness lever shield plate ribbon cartridge parallel interface paper tension unit serial interface front edge guides front paper guide open Cover_1 eps Cover 2 eps Cover 3 eps ...

Page 246: ... No 1 Temasek Avenue 36 00 Millenia Tower Singapore 039192 Phone 065 33 77 911 Fax 065 33 41 185 EPSON HONG KONG LTD Rooms 4706 10 47 F China Resources Bldg 26 Harbour Road Wanchai Hong Kong Phone 2585 4300 Fax 2827 7083 EPSON TAIWAN TECHNOLOGY TRADING LTD 10F No 287 Nanking E Road Sec 3 Taipei Taiwan R O C Phone 02 717 7360 Fax 02 712 9164 EPSON ITALIA S p A V le F lli Casiraghi 427 20099 Sesto S...

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