Code
Problem
Solution
331
A communication error occurred.
Print a network connection report to check if the
printer is connected to the network.
332
There is not enough storage space available to save
the scanned image in the destination storage.
Reduce the number of documents.
333
The destination could not be found because the
destination information was uploaded to the server
before sending the scanned image.
Select the destination again.
334
An error occurred while sending the scanned image.
-
341
A communication error has occurred.
❏
Check the connections for the printer and the
computer. If you are connecting over a network,
print a network connection report to check if the
printer is connected to the network.
❏
Make sure that Document Capture Pro is installed
on the computer.
❏
If the problem cannot be cleared, contact your
printer administrator.
401
There is not enough storage space available to save
the data in the memory device.
Increase the storage space in the memory device.
402
The memory device is write-protected.
Disable write protection on the memory device.
404
The memory device has been removed.
Reinsert the memory device.
405
An error occurred while saving the data to the
memory device.
❏
Reinsert the memory device.
❏
Use a different memory device on which you have
created a folder using the
Create a folder to save
fax data
function.
411
A DNS error has occurred.
❏
Select
Settings
>
General Settings
>
Network
Settings
>
Advanced
>
TCP/IP
, and then check
the DNS settings.
❏
Check the DNS settings for the server, the
computer, or the access point.
❏
If the problem cannot be cleared, contact your
printer administrator.
412
An authentication error has occurred.
Select
Settings
>
General Settings
>
Network
Settings
>
Advanced
>
Email Server
>
Server
Settings
, and then check the server settings.
If the problem cannot be cleared, contact your
printer administrator.
User's Guide
Solving Problems
194
