Epson C11CG69401 User Manual Download Page 5

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LCD Screen Gets Dark. . . . . . . . . . . . . . . . . . . 200
Touch Screen Does Not Respond. . . . . . . . . . . .200
Cannot Operate from the Control Panel. . . . . . 200

Cannot Print from a Computer. . . . . . . . . . . . . . . 201

Checking  the  Connection  (USB). . . . . . . . . . . . 201
Checking  the  Connection  (Network). . . . . . . . .201
Checking the Software and Data. . . . . . . . . . . . 201
Checking the Printer Status from the
Computer  (Windows). . . . . . . . . . . . . . . . . . . .203
Checking the Printer Status from the
Computer  (Mac  OS). . . . . . . . . . . . . . . . . . . . . 204
Checking  Other  Problems. . . . . . . . . . . . . . . . .204

Cannot Print from an iPhone or iPad. . . . . . . . . . 204

Printout Problems. . . . . . . . . . . . . . . . . . . . . . . . 205

Other Printing Problems. . . . . . . . . . . . . . . . . . . 213

Printing  Is  Too  Slow. . . . . . . . . . . . . . . . . . . . . 213
Printing Slows Down Dramatically During
Continuous  Printing. . . . . . . . . . . . . . . . . . . . .213
Cannot Cancel Printing from a Computer
Running  Mac  OS  X  v10.6.8. . . . . . . . . . . . . . . . 213

Cannot Start Scanning. . . . . . . . . . . . . . . . . . . . . 214

Scanned Image Problems. . . . . . . . . . . . . . . . . . . 215

Other Scanning Problems. . . . . . . . . . . . . . . . . . . 218

Scanning Speed Is Slow. . . . . . . . . . . . . . . . . . .218
Cannot Send the Scanned Image by Email. . . . . 218
Scanning Stops when Scanning to PDF/
Multi-TIFF. . . . . . . . . . . . . . . . . . . . . . . . . . . 218

Problems when Sending and Receiving Faxes. . . . .218

Other Faxing Problems. . . . . . . . . . . . . . . . . . . . .224

Cannot Make Calls on the Connected
Telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Answering Machine Cannot Answer Voice
Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Sender's Fax Number Not Displayed on
Received Faxes or the Number is Wrong. . . . . . 224

Other Problems. . . . . . . . . . . . . . . . . . . . . . . . . . 224

Slight Electric Shock when Touching the
Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .224
Operation  Sounds  Are  Loud. . . . . . . . . . . . . . . 224
The  Date  and  Time  Are  Incorrect. . . . . . . . . . . 225
Memory  Device  Is  not  Recognized. . . . . . . . . . 225
Cannot  Save  Data  to  a  Memory  Device. . . . . . . 225
Forgot  Your  Password. . . . . . . . . . . . . . . . . . . .225

User's Guide

Contents

Summary of Contents for C11CG69401

Page 1: ...User s Guide NPD5896 02 EN ...

Page 2: ...er Glass 41 Inserting an External USB Device 43 Inserting and Removing an External USB Device 43 Accessing an External USB Device From a Computer 43 Managing Contacts 44 Registering or Editing Contacts 44 Registering or Editing Grouped Contacts 45 Registering Frequently Used Contacts 46 Register Contacts on a Computer 46 Backing up Contacts using a Computer 46 Registering Your Favorite Settings as...

Page 3: ... 2 114 Scanning from Smart Devices 117 Connecting from Smart Device by Wi Fi Direct 117 Installing Epson iPrint 118 Scanning Using Epson iPrint 118 Scanning by Touching Smart Devices to the N Mark 119 Faxing Before Using Fax Features 121 Sending Faxes Using the Printer 121 Sending Faxes Using the Control Panel 121 Sending Faxes Dialing from the External Phone Device 123 Sending Faxes On Demand Usi...

Page 4: ...ormation Application for Configuring Printer Operations Web Config 180 Running Web Config on a Web Browser 180 Running Web Config on Windows 181 Running Web Config on Mac OS 181 Application for Scanning Documents and Images Epson Scan 2 181 Adding the Network Scanner 182 Application for Configuring Scanning from the Computer Document Capture Pro 183 Application for Configuring Fax Operations and S...

Page 5: ...Cancel Printing from a Computer Running Mac OS X v10 6 8 213 Cannot Start Scanning 214 Scanned Image Problems 215 Uneven Colors Dirt Spots and so on Appear when Scanning from the Scanner Glass 215 Straight Lines Appear when Scanning from ADF 215 The Image Quality Is Rough 215 Offset Appears in the Background of Images 215 Text is Blurred 216 Moiré Patterns Web Like Shadows Appear 216 Cannot Scan t...

Page 6: ...233 Installation Location and Space 234 System Requirements 235 Installing the Optional Units 236 Optional Cabinet Code 236 Installing the Optional Cabinet 236 Optional Paper Cassette Unit Code 240 Installing the Optional Paper Cassette Units 240 Regulatory Information 246 Standards and Approvals for European Model 246 German Blue Angel 247 Restrictions on Copying 247 Moving and Transporting the P...

Page 7: ...nt and printer settings You can obtain the latest versions of the above manuals with the following methods Paper manual Visit the Epson Europe support website at http www epson eu Support or the Epson worldwide support website at http support epson net Digital manual Start EPSON Software Updater on your computer EPSON Software Updater checks for available updates of Epson software applications and...

Page 8: ...turn to the previous page perform the following operation on your keyboard Windows Hold down Alt and then press Mac OS Hold down the command key and then press Printing only the pages you need You can extract and print only the pages you need Click Print in the File menu and then specify the pages you want to print in Pages in Pages to Print To specify a series of pages enter a hyphen between the ...

Page 9: ...reen vary depending on the model and settings Operating System References Windows In this manual terms such as Windows 10 Windows 8 1 Windows 8 Windows 7 Windows Vista Windows XP Windows Server 2016 Windows Server 2012 R2 Windows Server 2012 Windows Server 2008 R2 Windows Server 2008 Windows Server 2003 R2 and Windows Server 2003 refer to the following operating systems Additionally Windows is use...

Page 10: ...oft Windows Server 2003 R2 operating system Microsoft Windows Server 2003 operating system Mac OS In this manual Mac OS is used to refer to macOS High Sierra macOS Sierra OS X El Capitan OS X Yosemite OS X Mavericks OS X Mountain Lion Mac OS X v10 7 x and Mac OS X v10 6 8 User s Guide About This Manual 10 ...

Page 11: ...red the printer the printer has been dropped or the casing damaged the printer does not operate normally or exhibits a distinct change in performance Do not adjust controls that are not covered by the operating instructions Place the printer near a wall outlet where the plug can be easily unplugged Do not place or store the printer outdoors near excessive dirt or dust water heat sources or in loca...

Page 12: ...shake ink cartridges too vigorously otherwise ink may leak from the cartridge Keep ink cartridges and maintenance box out of the reach of children Printer Advisories and Warnings Read and follow these instructions to avoid damaging the printer or your property Make sure you keep this manual for future reference Advisories and Warnings for Setting Up Using the Printer Do not block or cover the vent...

Page 13: ...id places subject to rapid changes in temperature and humidity Also keep the printer away from direct sunlight strong light or heat sources Do not insert objects through the slots in the printer Do not put your hand inside the printer during printing Do not touch the white flat cable inside the printer Do not use aerosol products that contain flammable gases inside or around the printer Doing so m...

Page 14: ...usively designed to install this printer on top as well as the optional paper cassette units Do not install any other products except for the specified printer and paper cassette unit Do not climb on the cabinet or place heavy object on it Make absolutely sure both stands are attached securely otherwise the printer may fall Secure the printer or the optional paper cassette unit to the cabinet usin...

Page 15: ... printer Slide to the edges of the originals C ADF input tray F Feeds originals automatically D ADF output tray Holds originals ejected from the ADF E Paper cassette 1 C1 Loads paper F Paper cassette 2 Paper cassette 3 Paper cassette 4 C2 C3 C4 Optional paper cassette units Loads paper G Cabinet Optional cabinet Stores paper or other consumables User s Guide Printer Basics 15 ...

Page 16: ...aper C Rear paper feed B1 Loads paper D Feeder guard Prevents foreign substance from entering the printer Usually keep this guard closed E Output tray Holds the ejected paper F Edge guides Feed the paper straight into the printer Slide to the edges of the paper G Paper cassette Loads paper User s Guide Printer Basics 16 ...

Page 17: ... placed originals C Control panel Indicates the printer s status and allows you to make print settings D External interface USB port Connects memory devices E Print head Fires ink F Front cover A Open when removing jammed paper inside the printer User s Guide Printer Basics 17 ...

Page 18: ...ve when removing jammed paper B AC inlet Connects the power cord C Rear cover 1 D1 Open when replacing the maintenance box or maintenance rollers or removing jammed paper D Cassette unit cover E Cover for optional paper cassette units Open when replacing the maintenance rollers or removing jammed paper User s Guide Printer Basics 18 ...

Page 19: ... Displays the home screen E Displays menus and messages F Logs off from the printer when Access Control is enabled When Access Control is disabled this is also disabled G Displays the Help screen You can check solutions to problems from here H Stops the current operation I Pauses the current printing job and allows you to interrupt another job However you cannot interrupt a new job from the comput...

Page 20: ...ting menu B Displays each menu You can add or change the sequence C Indicates an ongoing job and the printer s status Select message to display the Job Status menu Displays the date and time when the printer is not working or there are no errors D Switch tabs E Indicates the setting items Select each item to set or change the settings The grayed out items are not available Select the item to check...

Page 21: ...s Sound Indicates whether or not Quiet Mode is set for the printer When this feature is enabled the noise made by printer operations is reduced but print speed may slow down However noises may not be reduced depending on the selected paper type and print quality Indicates that Mute is set for the printer Select the icon to enter sleep mode When the icon is grayed out the printer cannot enter sleep...

Page 22: ... with the following operations Tap Press or select the items or the icons Flick Scroll the screen swiftly Slide Hold and move the items around Pinch in Pinch out Zoom in or zoom out of the preview image on the control panel User s Guide Printer Basics 22 ...

Page 23: ...ition C Switches between upper case and lower case or numbers and symbols D Switches the character type You can enter numbers and symbols You can enter letters E Switches the character type You can enter alphanumerics and special characters such as umlauts and accents F Enters frequently used email domain addresses or URLs by simply selecting the item G Enters a space H Confirms the entered charac...

Page 24: ...he history when the job has failed D Indicates the approximate ink levels E Indicates the approximate service life of the maintenance box F Displays any errors that have occurred in the printer Select the error from the list to display the error message Related Information Error Code on the Status Menu on page 191 Viewing Animations You can view animations of operating instructions such as loading...

Page 25: ...ates the total number of steps and the current step number In the example above it shows step 2 from 4 steps B Returns to the previous step C Indicates your progress through the current step The animation repeats when the progress bar reaches the end D Moves to next step User s Guide Printer Basics 25 ...

Page 26: ...rea contact Epson support When printing on genuine Epson paper at a user defined size only Standard or Normal print quality settings are available Although some printer drivers allow you to select a better print quality the printouts are printed using Standard or Normal Paper suitable for printing documents Media Name Size Loading Capacity Sheets C1 C2 to C4 Rear Paper Feed Epson Bright White Ink ...

Page 27: ...6 in 20 Epson Premium Semigloss Photo Paper A3 A3 10 A4 10 15 cm 4 6 in 20 Epson Photo Paper Glossy A3 10 A4 13 18 cm 5 7 in 10 15 cm 4 6 in 20 Epson Matte Paper Heavyweight A3 A3 10 A4 20 Epson Photo Quality Ink Jet Paper A3 50 A4 70 Related Information Part Names and Functions on page 15 Technical Support Web Site on page 253 User s Guide Preparing the Printer 27 ...

Page 28: ...cutive B5 A5 16K 195 270 mm 8K 270 390 mm 85 Half letter B6 A6 Up to the line indicated by the triangle symbol on the edge guide 85 User Defined mm 55 127 to 329 1200 1 User Defined mm 100 148 to 297 431 8 Up to the line indicated by the triangle symbol on the edge guide User Defined mm 148 210 to 297 431 8 Up to the line indicated by the triangle symbol on the edge guide 50 1 2 sided printing is ...

Page 29: ...to 200 g m2 A3 B4 Legal 8K 270 390 mm 120 200 15 8 5 13 in Letter A4 Executive B5 A5 16K 195 270 mm 250 30 Half letter B6 A6 120 30 User Defined mm 55 127 to 329 1200 1 User Defined mm 100 148 to 297 431 8 120 User Defined mm 148 210 to 297 431 8 120 200 15 Thick paper 201 to 256 g m2 A3 B4 Legal 8K 270 390 mm 10 8 5 13 in Letter A4 16K 195 270 mm Executive B5 A5 Half letter B6 A6 20 User Defined ...

Page 30: ...n and align the edges of the paper before loading Do not fan or curl photo paper Doing so may damage the printable side If the paper is curled flatten it or curl it slightly in the opposite direction before loading Printing on curled paper may cause paper jams and smears on the printout Do not use paper that is wavy torn cut folded damp too thick too thin or paper that has stickers stuck to it Usi...

Page 31: ...ssette units are installed do not pull out two or more paper cassettes at the same time 1 Check that the printer is not operating and then pull out the paper cassette 2 Slide the front edge guide to its maximum position and then slide the side edge guides to adjust to the paper size you want to use User s Guide Preparing the Printer 31 ...

Page 32: ...not match remove the holder and change the paper size indicated on the label 5 Insert the paper cassette all the way 6 When loading a paper type that differs from the last time set the paper type on the control panel Press the button select the paper cassette in which you loaded the paper and then set the paper type Note You also need to set the paper size when loading paper other than the followi...

Page 33: ...printable side facing up cImportant Do not load more than the maximum number of sheets specified for the paper For plain paper do not load above the line just under the triangle symbol inside the edge guide Load paper short edge first However when you have set the long edge as the width of the user defined size load paper long edge first User s Guide Preparing the Printer 33 ...

Page 34: ...f the paper you loaded in the rear paper feed Note You can also display the paper size and paper type settings screen by pressing the button on the control panel Return the remaining paper to its package If you leave it in the printer the paper may curl or the print quality may decline Related Information Paper Handling Precautions on page 30 Available Paper and Capacities on page 26 List of Paper...

Page 35: ...uffed up with air press them down to flatten them before loading Do not use envelopes that are curled or folded Using these envelopes causes paper jams and smears on the printout Do not use envelopes with adhesive surfaces on the flaps or window envelopes Avoid using envelopes that are too thin as they may curl during printing Related Information Commercially Available Paper on page 28 Loading Pap...

Page 36: ...on page 26 Loading Paper in the Rear Paper Feed on page 33 List of Paper Type To obtain optimum printing results select the paper type that suits the paper Media Name Media Type Control Panel Printer Driver Epson Bright White Ink Jet Paper Plain paper plain papers Epson Ultra Glossy Photo Paper Ultra Glossy Epson Ultra Glossy Epson Premium Glossy Photo Paper Prem Glossy Epson Premium Glossy Epson ...

Page 37: ...etected as A5 A4 B4 and A3 sizes press the button and then set the correct size If the sizes cannot be automatically detected press the button disable the Paper Size Auto Detect feature and then set the paper size that you loaded Placing Originals Place originals on the scanner glass or the ADF You can scan multiple originals and both sides of the originals at the same time with the ADF Detecting ...

Page 38: ... 52 to 128 g m2 Loading Capacity 50 sheets or 5 5 mm Even when the original meets the specifications for media that can be placed in the ADF it may not feed from the ADF or the scan quality may decline depending on the paper properties or quality cImportant Do not feed photographs or valuable original artwork into the ADF Misfeeding may wrinkle or damage the original Scan these documents on the sc...

Page 39: ...Placing Originals on the ADF 1 Align the edges of the originals 2 Slide the ADF edge guides 3 Place the originals in the center of the ADF facing up User s Guide Preparing the Printer 39 ...

Page 40: ...e You can place originals smaller than A4 size with the long edge facing toward the ADF 4 Slide the ADF edge guides to the edges of the originals The size of the originals is automatically detected Note Some sizes may not be automatically detected In this situation manually select the size of the originals User s Guide Preparing the Printer 40 ...

Page 41: ... originals on the ADF in the direction of the arrow Placing the originals in the left direction Select Left Direction on the control panel as described below Copy Advanced Orientation Original Left Direction Place the originals on the ADF in the direction of the arrow Placing Originals on the Scanner Glass Caution Be careful not to trap your fingers when closing the document cover Otherwise you ma...

Page 42: ...DF and on the scanner glass priority is given to the originals in the ADF 4 Close the cover gently The size of the originals is automatically detected If the size is not detected place the originals again cImportant Do not apply too much force to the scanner glass or the document cover Otherwise they may be damaged Note Some sizes may not be automatically detected In this situation manually select...

Page 43: ...write or read data on an external USB device such as a USB flash drive that has been inserted in the printer from a computer cImportant When sharing an external device inserted in the printer between computers connected over USB and over a network write access is only allowed to the computers that are connected by the method you selected on the printer To write to the external USB device select a ...

Page 44: ...ions You can register up to 2 000 entries and you can use the contacts list when you enter a fax number enter a destination for attaching a scanned image to an email and saving a scanned image to a network folder You can also use contacts in the LDAP server See the Administrator s Guide to use contacts in the LDAP server Registering or Editing Contacts Note Before registering contacts make sure yo...

Page 45: ... select Register Delete 3 Do one of the following To register a new group select Add Entry and then select Add Group To edit a group select the target group and then select Edit To delete a group select the target group select Delete and then select Yes You do not have to perform following procedures 4 When registering a new group select the type of group you want to register Skip this procedure w...

Page 46: ...tacts using a Computer Using Web Config you can back up the contact data stored in the printer to the computer See the Administrator s Guide for details Contacts data may be lost due to a printer malfunction We recommend that you make a backup of the data whenever you update the data Epson shall not be responsible for the loss of any data for backing up or recovering data and or settings even duri...

Page 47: ...This Setting Load the registered preset Menu Options for Settings Select Settings on the home screen of the printer to make various settings Menu Options for General Settings Select the menus on the control panel as described below Settings General Settings Basic Settings Select the menus on the control panel as described below Settings General Settings Basic Settings You cannot change settings th...

Page 48: ...ature may not be available depending on your region Date Time Settings Date Time Enter the current date and time Daylight Saving Time Select the summer time setting that applies to your area Time Difference Enter the time difference between your local time and UTC Coordinated Universal Time Country Region Select the country or region in which you are using your printer If you change the country or...

Page 49: ...Paper Setting Select the paper source to specify the paper size and paper type you loaded When Paper Size Auto Detect is enabled the printer detects the paper size you loaded Rear Paper Feed Priority Select On to give printing priority to paper loaded in the rear paper feed A4 Letter Auto Switching Select On to feed paper from the paper source set as A4 size when there is no paper source set as Le...

Page 50: ...is incorrect but this may lower the print speed Skip Blank Page Skips blank pages in the print data automatically Auto Error Solver Select an action to perform when a 2 sided printing error or a memory full error occurs On Displays a warning and prints in single sided mode when a 2 sided printing error occurs or prints only what the printer could process when a memory full error occurs Off Display...

Page 51: ...o access the printer when connected by USB When Disable is selected printing and scanning that is not sent over a network connection is restricted Related Information Loading Papers on page 26 Printing JPEG Files from a Memory Device on page 85 Printing TIFF Files from a Memory Device on page 85 Network Settings Select the menus on the control panel as described below Settings General Settings Net...

Page 52: ... Web Service Settings You cannot change settings that have been locked by your administrator Epson Connect Services Displays whether the printer is registered and connected to Epson Connect You can register to the service by selecting Register and follow the instructions When you have registered you can change the following settings Suspend Resume Unregister For details see the following web site ...

Page 53: ...elow Settings General Settings Scan Settings See Related Information below Related Information Scanning to a Network Folder or FTP Server on page 98 Scanning to a Memory Device on page 108 Scanning to the Cloud on page 110 System Administration Select the menu on the control panel as described below Settings General Settings System Administration Administrators use this feature See the Administrat...

Page 54: ...le Check Select this feature to check if the print head nozzles are clogged The printer prints a nozzle check pattern Print Head Cleaning Select this feature to clean clogged nozzles in the print head Ruled Line Alignment Select this feature to align vertical lines Paper Guide Cleaning Select this feature if there are ink stains on the internal rollers The printer feeds paper to clean the internal...

Page 55: ...ol panel as described below Settings Language Select the language used on the LCD screen Menu Options for Printer Status Print Select the menus on the control panel as described below Settings Printer Status Print Print Status Sheet Configuration Status Sheet Print information sheets showing the current printer status and settings Supply Status Sheet Print information sheets showing the status of ...

Page 56: ...trator You can change the default settings of the following menus Scan to Network Folder FTP Scan to Email Scan to Memory Device Scan to Cloud Copy Settings Fax Saving Power The printer enters sleep mode or turns off automatically if no operations are performed for a set period You can adjust the time before power management is applied Any increase will affect the product s energy efficiency Pleas...

Page 57: ... If Inactive or Power Off If Disconnected and then make settings Select Sleep Timer or Power Off Timer and then make settings Note Your product may have the Power Off Settings or Power Off Timer feature depending on the location of purchase User s Guide Preparing the Printer 57 ...

Page 58: ...n Hardware and Sound Right click on your printer and select Printing preferences Windows Vista Windows Server 2008 Click the start button and select Control Panel Printers in Hardware and Sound Right click on your printer and select Select printing preferences Windows XP Windows Server 2003 R2 Windows Server 2003 Click the start button and select Control Panel Printers and Other Hardware Printers ...

Page 59: ...explanations of the setting items Right clinking an item displays Help When you select Print Preview you can see a preview of your document before printing 6 Click OK to close the printer driver window 7 Click Print Note When you select Print Preview a preview window is displayed To change the settings click Cancel and then repeat the procedure from step 2 Related Information Available Paper and C...

Page 60: ...ting is available when EPSON Status Monitor 3 is enabled However it may not be available when the printer is accessed over a network or is used as a shared printer Note To enable EPSON Status Monitor 3 click Extended Settings on the Maintenance tab and then select Enable EPSON Status Monitor 3 1 On the printer driver s Main tab select an option from 2 Sided Printing 2 Click Settings make the appro...

Page 61: ...ions Related Information Printing Basics on page 58 Main Tab on page 75 Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper Print Settings On the printer driver s Main tab select 2 Up or 4 Up as the Multi Page setting Related Information Printing Basics on page 58 Main Tab on page 75 User s Guide Printing 61 ...

Page 62: ...ment You can reduce or enlarge the size of a document by a specific percentage or to fit the paper size you loaded in the printer Print Settings On the printer driver s More Options tab select the document size from the Document Size setting Select the paper size you want to print on from the Output Paper setting Select Reduce Enlarge Document and then select Fit to Page or Zoom to When you select...

Page 63: ...s of paper You can create a larger poster by taping them together Print Settings On the printer driver s Main tab select 2x1 Poster 2x2 Poster 3x3 Poster or 4x4 Poster as the Multi Page setting If you click Settings you can select the panels that you do not want to print You can also select the cutting guide options Related Information Printing Basics on page 58 Main Tab on page 75 User s Guide Pr...

Page 64: ... make a poster when 2x2 Poster is selected and Overlapping Alignment Marks is selected in Print Cutting Guides 1 Prepare Sheet 1 and Sheet 2 Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks User s Guide Printing 64 ...

Page 65: ...and align the cross marks then temporarily tape the two sheets together from the back 3 Cut the taped sheets in two along the vertical red line through the alignment markers this time the line to the left of the cross marks User s Guide Printing 65 ...

Page 66: ...rom the back 5 Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together 6 Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks User s Guide Printing 66 ...

Page 67: ...7 Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks and then temporarily tape them together from the back User s Guide Printing 67 ...

Page 68: ...8 Cut the taped sheets in two along the horizontal red line through the alignment markers this time the line above the cross marks 9 Tape the sheets together from the back User s Guide Printing 68 ...

Page 69: ...oter You can print information such as a user name and printing date in headers or footers Print Settings On the printer driver s More Options tab click Watermark Features and then select Header Footer Click Settings and then select the items you want to print User s Guide Printing 69 ...

Page 70: ...r Copy paper Letterhead Recycled paper Colored paper Preprinted paper or High quality plain paper Quality Standard Automatic 2 sided printing Not selected Color Correction Automatic Short Grain Paper Not selected Note You can also add your own watermark or anti copy pattern Print Settings On the printer driver s More Options tab click Watermark Features and then select Anti Copy Pattern or Waterma...

Page 71: ...ted Information Printing Basics on page 58 More Options Tab on page 76 Printing Multiple Files Together Job Arranger Lite allows you to combine several files created by different applications and print them as a single print job You can specify the print settings for combined files such as multi page layout and 2 sided printing Print Settings On the printer driver s Main tab select Job Arranger Li...

Page 72: ...ntouts Color Universal Print is only available when the following settings are selected Paper Type Plain paper Copy paper Letterhead Recycled paper Colored paper Preprinted paper High quality plain paper Quality Standard or a higher quality Print Color Color Applications Microsoft Office 2007 or later Text Size 96 pts or smaller Print Settings On the printer driver s More Options tab click Image O...

Page 73: ...Correction window adjusts the color by analyzing the location of the subject Therefore if you have changed the location of the subject by reducing enlarging cropping or rotating the image the color may change unexpectedly If the image is out of focus the tone may be unnatural If the color is changed or becomes unnatural print in a mode other than PhotoEnhance Related Information Printing Basics on...

Page 74: ...ngs On the printer driver s Maintenance tab click Extended Settings and then select Barcode mode Related Information Printing Basics on page 58 Maintenance Tab on page 76 Canceling Printing You can cancel a print job from the computer However you cannot cancel a print job from the computer once it has been completely sent to the printer In this case cancel the print job by using the printer s cont...

Page 75: ...he paper type you select Color Select the color for your print job 2 Sided Printing Allows you to perform 2 sided printing Settings You can specify the binding edge and the binding margins When printing multi page documents you can select to print starting from either the front or the back side of the page Print Density Select the document type to adjust the print density If the appropriate print ...

Page 76: ...ality options such as Color Universal Print or Fix Red Eye You can also thicken thin lines to make them visible on the printouts Watermark Features Allows you to make settings for anti copy patterns or watermarks Confidential Job Password protect confidential documents when printing If you use this feature the print data is stored in the printer and can only be printed after the password has been ...

Page 77: ...ver window To apply the settings close the printer driver and then open it again Software Update Starts EPSON Software Updater to check for the latest version of applications on the Internet Technical Support Allows you to access the Epson technical support website Printing from the Printer Driver on Mac OS Printing Basics Note Operations differ depending on the application See the application s h...

Page 78: ...Fax remove the printer and then add the printer again See the following to add a printer http epson sn 5 Change the settings as necessary See the menu options for the printer driver for details 6 Click Print Related Information Available Paper and Capacities on page 26 Loading Paper in the Paper Cassette on page 31 Loading Paper in the Rear Paper Feed on page 33 List of Paper Type on page 36 Menu ...

Page 79: ... Printing Settings from the pop up menu Select the method of 2 sided printing and then make the Document Type settings Note Printing speed may be reduced depending on the document type When printing photos with dense data select Text Graphics or Text Photos in the Document Type setting If the printouts are smeared or ink bleeds through to the other side of the paper adjust the Print Density and In...

Page 80: ...n page order and Border Related Information Printing Basics on page 77 Menu Options for Layout on page 83 Printing and Stacking in Page Order Reverse Order Printing You can print from the last page so that the documents are stacked in page order Print Settings Select Paper Handling from the pop up menu Select Reverse as the Page Order setting Related Information Printing Basics on page 77 User s G...

Page 81: ...in Destination Paper Size When reducing the size of the document select Scale down only When printing at a specific percentage do one of the following Select Print from the File menu of the application Select Printer enter a percentage in Scale and then click Print Select Page Setup from the File menu of the application Select your printer in Format For enter a percentage in Scale and then click O...

Page 82: ...s for Color Options on page 84 Canceling Printing You can cancel a print job from the computer However you cannot cancel a print job from the computer once it has been completely sent to the printer In this case cancel the print job by using the printer s control panel Canceling Click the printer icon in the Dock Select the job you want to cancel and then do one of the following OS X Mountain Lion...

Page 83: ...to sets Pages to Print Select to print only odd pages or even pages Page Order Select to print from the top or the last page Scale to fit paper size Prints to fit to the paper size you loaded Destination Paper Size Select the paper size to print on Scale down only Select when reducing the size of the document Menu Options for Cover Page Print Cover Page Select whether or not to print a cover page ...

Page 84: ...ons or Driver Operation Settings of the Mac OS Printer Driver Thick paper and envelopes Prevents the ink from smearing when printing on thick paper However this may reduce print speed Skip Blank Page Avoids printing blank pages Quiet Mode Reduces the noise the printer makes however may reduce print speed Permit temporary black printing Prints only with black ink temporarily High Speed Printing Pri...

Page 85: ...lect the files you want to print Selected images have check marks on them To preview one image select Single View You can enlarge the image by using You can also pinch out to enlarge the image and pinch in to reduce it Use or to preview the previous or next image 5 Select Proceed to Print to make the print settings 6 Set the paper source and the color mode that you want to use on the Basic Setting...

Page 86: ... Settings Options Make settings for ordering selecting and deselecting image data Basic Settings Paper Setting Specify the paper source settings which you want to print on Color Mode Select a color setting whether you normally print in B W or Color Advanced Layout Select how to layout the JPEG files 1 up is for printing one file per sheet 20 up is for printing 20 files on one sheet Index is for ma...

Page 87: ...which you want to print on Color Mode Select a color setting whether you normally print in B W or Color Advanced Layout Select how to layout the Multi TIFF file 1 up is for printing one page per sheet 20 up is for printing 20 pages on one sheet Index is for making index printing with information Fit Frame Select On to crop the photo to fit into the selected photo layout automatically If the aspect...

Page 88: ...ion the printer is connected to the same Wi Fi network SSID as the smart device and the communication is established between them Since the smart device is automatically connected to the other connectable Wi Fi network if the printer is turned off it is not connected to the previous Wi Fi network again if the printer is turned on Connect to the printer s SSID for Wi Fi Direct Simple AP connection ...

Page 89: ...he following screens are subject to change without notice The contents may vary depending on the product A Home screen displayed when the application is started B Displays information on how to setup the printer and a FAQ C Displays the screen where you can select the printer and make printer settings Once you have selected the printer you do not need to select it again from the next time D Select...

Page 90: ...later supports NFC Near Field Communication The location and NFC functions vary depending on the smart device See the documentation provided with your smart device for details Install Epson iPrint on your smart device Touch your smart device to the printer s N Mark to install it Enable Wi Fi Direct on your printer See the Administrator s Guide for details 1 Load paper in the printer 2 Touch your s...

Page 91: ...reless printing 3 On your Android device install the Epson Print Enabler plug in from Google Play 4 Connect your Android device to the same wireless network as your printer 5 Go to Settings on your Android device select Printing and then enable Epson Print Enabler 6 From an Android application such as Chrome tap the menu icon and print whatever is on the screen Note If you do not see your printer ...

Page 92: ...from your device to your product Note For details see the AirPrint page on the Apple website Related Information Loading Paper in the Paper Cassette on page 31 Loading Paper in the Rear Paper Feed on page 33 Canceling Ongoing or Queued Jobs Note You can also cancel the ongoing jobs by tapping y on the printer s control panel 1 Press the button to display Job Status 2 Select Active on the Job Statu...

Page 93: ...ailable is displayed Select the icon to check the details and then change the settings Select to check the scanned image before start copying This is only available when you placing the original on the scanner glass 4 Enter the number of copies 5 Tap x Related Information Placing Originals on page 37 Basic Menu Options for Copying on page 94 Advanced Menu Options for Copying on page 96 Copying on ...

Page 94: ...ode Select whether to copy in color or in monochrome B W Copies the original in black and white monochrome Color Copies the original in color Density Increase the level of density when the copying results are faint Decrease the level of density when ink smears Paper Setting Select the paper source that you want to use When Auto is selected a suitable size is fed automatically depending on the auto...

Page 95: ...r size Original Size Select the size of your original When you select Auto Detect the size of your original is automatically detected When copying non standard size originals select the size closest to your original 2 Sided Select 2 sided layout 1 1 Sided Copies one side of an original onto a single side of paper 2 2 Sided Copies both sides of a double sided original onto both sides of a single sh...

Page 96: ...entation of your original Original Type Select the type of your original Copies in optimal quality to match the type of original Finishing Select how to eject the paper for multiple copies of multiple originals Group Same Pages Copies the originals by page as a group Collate Page Order Copies the originals collated in order and sorted into sets Mixed Size Originals You can place the following comb...

Page 97: ...e red Remove Background Adjust the density of the background color Tap to make it bright white and tap to make it dark black Binding Margin Select the binding position margin and orientation of your original for 2 sided copy Reduce to Fit Paper Copies the scanned image at a smaller size than the Reduce Enlarge value to fit within the paper size If the Reduce Enlarge value is larger than the paper ...

Page 98: ...eate a job Memory Device You can save the scanned image to a memory device You need not set any settings before scanning Cloud You can send scanned images to cloud services Before scanning make settings on the Epson Connect Computer WSD You can save the scanned image to a computer connected to the printer using WSD feature If you are using the Windows 7 Windows Vista you need to make WSD settings ...

Page 99: ...er the folder path in the following format When using SMB as the communication mode host name folder name When using FTP as the communication mode ftp host name folder name To select from the contacts list Select Contacts select a contact and then select Close You can search for a folder from the contacts list Enter the search keyword into the box at the top of the screen Note You can print the hi...

Page 100: ...her settings you made Color Mode Select whether to scan in color or in monochrome File Format Select the format in which to save the scanned image Compression Ratio Select how much to compress the scanned image PDF Settings When you have selected PDF as the save format setting use these settings to protect PDF files To create a PDF file that requires a password when opening set Document Open Passw...

Page 101: ...wn below Density Select the contrast of the scanned image Remove Shadow Remove the shadows of the original that appear in the scanned image Surround Remove the shadows at the edge of the original Center Remove the shadows of the binding margin of the booklet Remove Punch Holes Remove the punch holes that appear in the scanned image You can specify the area to erase the punch holes by entering a va...

Page 102: ...ided scans place all of the originals in the ADF 2 Select Scan on the home screen 3 Select Email 4 Specify the addresses To select frequently used addresses Select the icons displayed on the screen To enter the email address manually Select Keyboard enter the email address and then select OK To select from the contacts list Select Contacts select a contact or a group and then select Close You can ...

Page 103: ...s to protect PDF files To create a PDF file that requires a password when opening set Document Open Password To create a PDF file that requires a password when printing or editing set Permissions Password Resolution Select the scanning resolution 2 Sided Scan both sides of the original Orientation Original Select the orientation of the original Binding Original Select the binding direction of the ...

Page 104: ...the binding margin of the booklet Remove Punch Holes Remove the punch holes that appear in the scanned image You can specify the area to erase the punch holes by entering a value in the box on the right Erasing Position Select the position to remove the punch holes Orientation Original Select the orientation of the original Subject Enter a subject for the email in alphanumeric characters and symbo...

Page 105: ...s may vary depending on the operating system and the software version See the software help for details on using the features Creating and Registering a Job Windows Note Operations may vary depending on the operating system and the software version See the software help for details on using the features 1 Start Document Capture Pro 2 Click Job Settings on the top screen The Job List is displayed 3...

Page 106: ... registered in the Job List 6 Click OK to return to the main window Set the Computer Name to Display on the Printer s Control Panel You can set the computer name alphanumeric to display on the printer s control panel using Document Capture Pro Note Operations may vary depending on the operating system and the software version See the software help for details on using the features 1 Start Document...

Page 107: ...the originals in the ADF 2 Select Scan on the home screen 3 Select Document Capture Pro 4 Select Select Computer and then select the computer on which you created the job in Document Capture Pro Note The printer s control panel displays up to 100 computers on which Document Capture Pro is installed If you have selected Option Network Scanning Settings and enabled Protect with password in Document ...

Page 108: ...age 15 Placing Originals on page 37 Registering Your Favorite Settings as a Preset on page 46 Basic Menu Options for Scanning to a Memory Device Note The items may not be available depending on other settings you made B W Color Select whether to scan in color or in monochrome File Format Select the format in which to save the scanned image Compression Ratio Select how much to compress the scanned ...

Page 109: ... Size Originals You can place the following combination of sizes in the ADF at the same time A3 and A4 B4 and B5 When using these combinations originals are scanned at the actual size of the originals Place your originals by aligning the width of the originals as shown below Density Select the contrast of the scanned image Remove Shadow Remove the shadows of the original that appear in the scanned...

Page 110: ...u Europe only 1 Make sure that you have made settings using Epson Connect 2 Place the originals Note If you want to scan multiple originals or make a 2 sided scan place all of the originals on the ADF 3 Select Scan on the home screen 4 Select Cloud 5 Select on the top of the screen and then select a destination 6 Set items on Basic Settings such as the save format 7 Select Advanced and then check ...

Page 111: ...ced Menu Options for Scanning to the Cloud Note The items may not be available depending on other settings you made Original Type Select the type of your original Density Select the contrast of the scanned image Remove Shadow Remove the shadows of the original that appear in the scanned image Surround Remove the shadows at the edge of the original Center Remove the shadows of the binding margin of...

Page 112: ...ect Computer WSD 4 Select a computer 5 Tap x Setting Up a WSD Port This section explains how to set up a WSD port for Windows 7 Windows Vista Note For Windows 10 Windows 8 1 Windows 8 the WSD port is set up automatically The following is necessary to set up a WSD port The printer and the computer are connected to the network The printer driver is installed on the computer 1 Turn the printer on 2 C...

Page 113: ...he network screen You can check the printer s name set on the network from the printer s control panel or by printing a network status sheet 4 Click Your device is ready to use 5 Check the message and then click Close 6 Open the Devices and Printers screen Windows 7 Click start Control Panel Hardware and Sound or Hardware Devices and Printers User s Guide Scanning 113 ...

Page 114: ... Epson Scan 2 2 On the Epson Scan 2 screen make sure that your printer is selected in the Scanner list 3 Select Settings from the Scanner list to open the Scanner Settings screen 4 Click Access Control 5 On the Access Control screen enter the User Name and the Password for an account that has permission to scan 6 Click OK Scanning Using Epson Scan 2 You can scan using the scanner driver Epson Scan...

Page 115: ...tation of the original you placed Depending on the size of the original this item may be set automatically and cannot be changed Image Type Select the color for saving the scanned image Resolution Select the resolution 4 Make other scan settings if necessary You can preview the scanned image by clicking the Preview button The preview window opens and the previewed image is displayed When you previ...

Page 116: ... specified for the scanned image and then save it in grayscale or black and white Threshold You can adjust the border for monochrome binary black and white Unsharp Mask You can enhance and sharpen the outlines of the image Descreening You can remove moiré patterns web like shadows that appear when scanning printed papers such as a magazine Edge Fill You can remove the shadow created around the sca...

Page 117: ...ata on a smart device or to Cloud services send it by email or print it Connecting from Smart Device by Wi Fi Direct You need to connect the smart device to the printer to print from the smart device Wi Fi Direct allows you to connect the printer directly to devices without an access point The printer acts as an access point cImportant When you connect from a smart device to the printer using the ...

Page 118: ...ntrol panel using the smart device and then go to Setup 6 Enter the password displayed on the printer s control panel on the smart device 7 After the connection is established tap OK or Close on the printer s control panel 8 Close the screen Installing Epson iPrint You can install Epson iPrint on your smart device from the following URL or QR code http ipr to c Scanning Using Epson iPrint Start Ep...

Page 119: ...nning screen E Displays the screen where you can make scan settings such as resolution F Displays scanned images G Starts scanning H Displays the screen where you can save scanned data to a smart device or Cloud services I Displays the screen where you can send scanned data by email J Displays the screen where you can print scanned data Scanning by Touching Smart Devices to the N Mark You can simp...

Page 120: ...ur smart device to the printer s N Mark to install it Enable the Wi Fi Direct on your printer 1 Place the originals in the printer 2 Touch your smart device to the printer s N Mark Note The printer may not be able to communicate with the smart device when there are obstacles such as metal between the printer s N Mark and the smart device Epson iPrint starts 3 Select the scan menu in Epson iPrint 4...

Page 121: ...hone line is in use for a voice call sending another fax or receiving a fax You can check or cancel reserved fax jobs from 1 Place the originals You can send up to 100 pages in one transmission however depending on the remaining amount of memory you may not be able to send faxes even with less than 100 pages 2 Select Fax on the home screen 3 Specify the recipient You can send the same monochrome f...

Page 122: ...ring a fax number manually 5 Send the fax To send without checking the scanned document image Tap x To scan check the scanned document image and then send when sending a fax in monochrome only Tap on the fax top screen To send the fax as is select Start Sending Otherwise select Cancel and then go to step 3 Moves the screen in the direction of the arrows Reduces or enlarges Moves to the previous or...

Page 123: ...ct Send Receive at the upper right corner of the LCD screen and then select Send Note When receiving a fax from a fax polling service and you hear the audio guidance follow the guidance to make the printer operations 6 Tap x 7 When sending is complete remove the originals Related Information Placing Originals on page 37 Menu Options for Faxing on page 136 Sending Faxes Dialing from the External Ph...

Page 124: ... store one document in the Polling Send box You can register up to 10 bulletin boards and store one document in each registered bulletin board Note that the fax machine of the recipient must support the subaddress password feature Related Information Setting the Polling Send Box on page 124 Registering a Bulletin Board Box on page 125 Storing a Document in the Polling Send Bulletin Board Box on pa...

Page 125: ... you open the box 5 Select OK To display the screen for changing settings or deleting registered boxes select the box you want to change delete and then tap Related Information Storing a Document in the Polling Send Bulletin Board Box on page 125 Polling Send Board on page 141 Storing a Document in the Polling Send Bulletin Board Box 1 Select Fax Box on the home screen and then select Polling Send...

Page 126: ...mporarily stored in the printer s memory Therefore sending a lot of pages may cause the printer to run out of memory and stop sending the fax You can avoid this by enabling the Direct Send feature however it takes longer to send the fax because the printer performs scanning and sending simultaneously You can use this feature when there is only one recipient 1 Place the originals 2 Select Fax on th...

Page 127: ...utomatically Using the Control Panel on page 121 Fax Settings on page 136 Checking the Status or Logs for Fax Jobs on page 144 Sending Faxes in Monochrome at a Specified Time Send Fax Later You can set to send a fax at a specified time Only monochrome faxes can be sent when the time to send is specified 1 Place the originals 2 Select Fax on the home screen 3 Specify the recipient 4 Make settings t...

Page 128: ... 6 When scanning the first originals is complete and the message Scan complete Scan the next page is displayed on the control panel select Yes set the next originals and then select Start Scanning Note If you leave the printer untouched for 20 seconds after prompted to set the next originals the printer stops storing and starts sending the document Related Information Placing Originals on page 37 ...

Page 129: ... document frequently You can store up to 100 pages of a single document in monochrome You can store 10 documents in the printer s stored documents box Note Saving 10 documents may not be possible depending on the usage conditions such as the file size of stored documents 1 Place the originals 2 Select Fax Box on the home screen 3 Select Stored Documents tap Box Menu and then select Store Fax Data ...

Page 130: ...onnected to the phone line and basic settings have been completed using the Fax Setting Wizard you can receive faxes There are two ways of receiving faxes Receiving an incoming fax Receiving a fax by making a call Polling Receive Received faxes are printed in the printer s initial settings You can save received faxes check them on the printer screen and forward them Check with the administrator fo...

Page 131: ... line for the following uses Using the line for faxing only external telephone is not necessary Using the line for faxing mainly and sometimes phoning Receiving Faxes Without an External Phone Device The printer automatically switches to receive faxes when the number of rings you set in Rings to Answer is complete Receiving Faxes With an External Phone Device A printer with an external phone devic...

Page 132: ...a Board with a Subaddress SEP and Password PWD Polling Receive on page 133 Receiving Faxes by Polling Polling Receive You can receive a fax stored on another fax machine by dialing the fax number Use this feature to receive a document from a fax information service Note If the fax information service has an audio guidance feature that you need to follow to receive a document you cannot use this fe...

Page 133: ...d Receive at the upper right corner of the LCD screen and then select Receive Note When receiving a fax from a fax information service and you hear the audio guidance follow the guidance to make the printer operations 4 Tap x Receiving Faxes from a Board with a Subaddress SEP and Password PWD Polling Receive By dialing to a sender you can receive faxes from a board stored on sender s fax machine w...

Page 134: ...nt to print or delete unnecessary faxes Saving and or Forwarding Received Faxes to Destinations Other than the Printer The following can be set as destinations Computer PC FAX reception External memory device Email address Shared folder on a network Another fax machine Note The fax data is saved as PDF format Color documents cannot be forwarded to another fax machine They are processed as document...

Page 135: ...uments is displayed on the on the home screen 2 Select Inbox Confidential 3 Select the inbox or the confidential box you want to view 4 If the inbox or the confidential box has been password protected enter the inbox password the confidential box password or the administrator password 5 Select the fax you want to view from the list The contents of the fax are displayed Rotates the image to the rig...

Page 136: ...d on the scanner glass Original Type Select the type of your original Color Mode Select whether to scan in color or in monochrome Resolution Select the resolution of the outgoing fax If you select a higher resolution the data size becomes larger and it takes time to send the fax Density Sets the density of the outgoing fax makes the density darker and makes it lighter Remove Background Detects the...

Page 137: ...received by the recipient may be printed across two sheets depending on the size of the originals Inside of Image Sends a fax with header information approximately 7 mm lower than the top of the scanned image The header may overlap with the image however the fax received by the recipient will not be split into two documents Fax Header Select the header for the recipient To use this feature you sho...

Page 138: ... machine See the related information below for details on how to receive faxes using Polling Receive When you leave the Fax menu the setting returns to Off default Polling Send Board When this is set to On by selecting the polling send box or a bulletin board box you can scan and store documents to the box you selected by tapping x on the Fax Settings tab You can store one document to the polling ...

Page 139: ...ntial Boxes Inbox and confidential boxes are in Fax Box Inbox Confidential You can save up to 200 documents in the inbox and the confidential box in total You can use one Inbox and register up to 10 confidential boxes The box name is displayed on the box Confidential XX is the default name for each confidential box Inbox and Confidential Boxes Displays the received faxes list by date received send...

Page 140: ...es after the Inbox is full Inbox Password Settings You can set a password or change it The following items are displayed when you select a confidential box and select Box Menu Settings Name Enter a name for the confidential box Box Open Password You can set a password or change it Delete Box This item is displayed only when you select a confidential box and select Box Menu Clears the current setti...

Page 141: ...d Documents Box Print All This item is displayed only when there are stored documents in the box Prints all documents in the box Selecting On in Delete When Complete deletes all documents when printing is complete Save All to Memory Device This item is displayed only when there are stored documents in the box Saves all documents in the box to external memory devices Selecting On in Delete When Com...

Page 142: ... Forward Email Forward Folder Send Fax When the message Delete When Complete is displayed select On to delete faxes after completing processes such as Save to Memory Device or Forward Email Menu Delete Document This item is displayed only when there is a stored document in the box Deletes the document stored in the box Settings Box Open Password You can set a password or change it Delete Document ...

Page 143: ... the Recipient when a request to send the document Polling Send is completed Related Information Each Registered Bulletin Board on page 143 Each Registered Bulletin Board You can find bulletin boards in Fax Box Polling Send Board Select the box for which the registered name is displayed The name displayed on the box is the name registered in Unregistered Bulletin Board You can register up to 10 bu...

Page 144: ...3 More on page 138 Checking the Fax Job History on page 146 Checking the Status or Logs for Fax Jobs Displaying Information when Received Faxes are Unprocessed Unread Not Printed Not Saved Not Forwarded When there are unprocessed received documents the number of unprocessed jobs is displayed on the on the home screen See the table below for a definition of the unprocessed cImportant When the inbox...

Page 145: ...omplete Note If you are using more than one of the fax save forward settings the number of unprocessed jobs may be displayed as 2 or 3 even if only one fax has been received For example if you have set to save faxes in the inbox and on a computer and one fax is received the number of unprocessed jobs is displayed as 2 if the fax has not been saved to the inbox and on a computer Related Information...

Page 146: ...Documents You can reprint received documents from the logs of printed fax jobs Note that the printed received documents are deleted in chronological order when the printer runs out of memory 1 Tap Job Status on the home screen 2 Select Log on the Job Status tab 3 Tap d on the right and then select Print The history of sent or received fax jobs is displayed in reverse chronological order 4 Select a...

Page 147: ...f copies Fax may not be transmitted correctly if you specify 2 or more You cannot use functions such as Print to File that change the output port You may transmit up to 100 pages including cover sheet in one fax transmission 4 Click Printer Properties or Properties if you want to specify Paper Size Orientation Color Image Quality or Character Density For details see the PC FAX driver help 5 Click ...

Page 148: ...ings from related information link below If you have selected Enter fax number twice in the Option settings on the FAX Utility main screen you need to enter the same number again when you click Add or Next The recipient is added to the Recipient List displayed in the upper part of the window 7 Specify the content of the cover sheet A To attach a cover sheet select one of the samples from Cover She...

Page 149: ... and then click OK 4 Make settings for each item Specify 1 in Number of copies Even if you specify 2 or more only 1 copy is sent You can send up to 100 pages in one fax transmission Note The page size of documents you can send is the same as the paper size you can fax from the printer 5 Select Fax Settings from the popup menu and then make settings for each item See the PC FAX driver s help for ex...

Page 150: ...les to the computer connected to the printer The FAX Utility comes with features including how to specify a folder to save the faxes Install the FAX Utility before using this feature Note You can use one of the following methods to install the FAX Utility Using the EPSON Software Updater application for updating software Using the disc supplied with your printer Windows users Only cImportant To re...

Page 151: ...puter you cannot cancel the feature that saves faxes on the computer You cannot change settings that have been locked by your administrator You can also change the settings on the printer Contact your administrator for information on canceling settings to save received faxes on the computer For details see the Administrator s Guide Related Information Application for Configuring Fax Operations and...

Page 152: ... 2 Click anywhere in the notification screen except for the button The folder you specified to save new faxes opens Check the date and the sender in the file name and then open the PDF file Note Received faxes are automatically renamed using the following naming format YYYYMMDDHHMMSS_xxxxxxxxxx_nnnnn Year Month Day Hour Minute Second_sender s number Checking for New Faxes Mac OS You can check for ...

Page 153: ... and the sender in the file name and then open the PDF file Note Received faxes are automatically renamed using the following naming format YYYYMMDDHHMMSS_xxxxxxxxxx_nnnnn Year Month Day Hour Minute Second_sender s number Information sent from the sender is displayed as the sender s number This number may not be displayed depending on the sender User s Guide Faxing 153 ...

Page 154: ... on the far right indicates the available space in the maintenance box Checking the Status of the Remaining Ink and the Maintenance Box Windows 1 Access the printer driver window 2 Click EPSON Status Monitor 3 on the Maintenance tab and then click Details Note If EPSON Status Monitor 3 is disabled click Extended Settings on the Maintenance tab and then select Enable EPSON Status Monitor 3 Checking...

Page 155: ... users in Europe visit the following website for information on Epson s ink cartridge yields http www epson eu pageyield Ink Cartridge Handling Precautions Read the following instructions before replacing ink cartridges Handling precautions Store ink cartridges at normal room temperature and keep them away from direct sunlight Epson recommends using the ink cartridge before the date printed on the...

Page 156: ...s reserve Although the ink cartridges may contain recycled materials this does not affect printer function or performance Specifications and appearance of the ink cartridge are subject to change without prior notice for improvement Do not disassemble or remodel the ink cartridge otherwise you may not be able to print normally Do not drop or knock it against hard objects otherwise the ink may leak ...

Page 157: ...r 2 Push the ink cartridge that you want to replace The ink cartridge will pop out slightly 3 Remove the ink cartridge from the printer 4 Remove the new ink cartridge from its package User s Guide Replacing Ink Cartridges and Other Consumables 157 ...

Page 158: ...ox Maintenance box code T6714 cImportant Once a maintenance box has been installed in a printer it cannot be used with other printers Maintenance Box Handling Precautions Read the following instructions before replacing the maintenance box Do not touch the green chip on the side of the maintenance box Doing so may prevent normal operation and printing Do not remove the film on the top of the box o...

Page 159: ... refer to the animations displayed on the control panel The need for replacement of the box does not mean that your printer has ceased to operate in accordance with its specifications The Epson warranty does not cover the cost of this replacement It is a user serviceable part Note When it is full you cannot print until the maintenance box is replaced to avoid ink leakage However non printing featu...

Page 160: ...f the maintenance rollers and make sure the maintenance rollers are the ones for paper cassette 1 If you attach the wrong rollers the printer may not feed the paper Be careful not to stain the surface of the maintenance rollers If dust collects on the surface of the maintenance rollers clean the rollers by using a soft and moist cloth Using a dry cloth may damage the surface of the rollers 3 Pull ...

Page 161: ...und and open rear cover 1 5 Pull out rear cover 2 6 Remove the cover inside the back of the printer 7 Slide out the two used maintenance rollers and remove them User s Guide Replacing Ink Cartridges and Other Consumables 161 ...

Page 162: ...to place Note Insert the maintenance rollers by rolling them so that you can insert them smoothly 9 Reattach the cover inside the back of the printer 10 Insert rear cover 2 11 Close rear cover 1 User s Guide Replacing Ink Cartridges and Other Consumables 162 ...

Page 163: ... the shaft out of the holder 14 Insert the shaft of the new maintenance roller into the hole in the holder and then slide the shaft on the lever side along the slot while it is facing the flat surface at the front 15 Lock the lever 16 Insert the paper cassette User s Guide Replacing Ink Cartridges and Other Consumables 163 ...

Page 164: ...nd then unplug the power cord 2 Remove the new maintenance rollers from their package cImportant The maintenance rollers for the paper cassette 1 and paper cassette 2 to 4 are different Check the direction of arrow on the center of the maintenance rollers and make sure the maintenance rollers are the ones for paper cassette 2 to 4 If you attach the wrong rollers the printer may not feed the paper ...

Page 165: ...ll out the paper cassette for which you want to replace the rollers 4 Turn the printer around and then open the printer s cassette unit cover User s Guide Replacing Ink Cartridges and Other Consumables 165 ...

Page 166: ...inter 6 Slide out two used maintenance rollers and remove both of them 7 Insert two new maintenance rollers until they click into place Note Insert the maintenance rollers by rolling them so that you can insert them smoothly User s Guide Replacing Ink Cartridges and Other Consumables 166 ...

Page 167: ...8 Tighten the screws to re attach the cover 9 Close the cassette unit cover User s Guide Replacing Ink Cartridges and Other Consumables 167 ...

Page 168: ... the shaft out of the holder 12 Insert the shaft of the new maintenance roller into the hole in the holder and then slide the shaft on the lever side along the slot while it is facing the flat surface at the front 13 Lock the lever 14 Insert the paper cassette User s Guide Replacing Ink Cartridges and Other Consumables 168 ...

Page 169: ...e days replace the expended ink cartridge as soon as possible Note If EPSON Status Monitor 3 is disabled access the printer driver click Extended Settings on the Maintenance tab and then select Enable EPSON Status Monitor 3 The available period varies depending on the usage conditions Temporarily Printing with Black Ink Control Panel 1 When a message is displayed prompting you to replace the ink c...

Page 170: ... computer cancel using the printer s control panel 2 Access the printer driver window 3 Select plain papers or Envelope as the Paper Type setting on the Main tab 4 Select Grayscale 5 Set the other items on the Main and More Options tabs as necessary and then click OK 6 Click Print User s Guide Replacing Ink Cartridges and Other Consumables 170 ...

Page 171: ...ting setting 5 Access the print dialog 6 Select Print Settings from the pop up menu 7 Select plain papers or Envelope as the Media Type setting 8 Select Grayscale 9 Set the other items as necessary 10 Click Print Conserving Black Ink when the Black Ink Is Low for Windows Only When black ink is running low and there is enough color ink remaining you can use a mixture of color inks to create black Y...

Page 172: ...k ink is also consumed Options Description Yes Select to use a mixture of color inks to create black This window is displayed the next time you print a similar job No Select to continue using the remaining black ink This window is displayed the next time you print a similar job Disable this feature Select to continue using the remaining black ink This window is not displayed until you replace the ...

Page 173: ... times wait for at least six hours without printing and then run the nozzle check again and repeat the head cleaning if necessary We recommend to turn off the printer If print quality has still not improved contact Epson support To prevent the print head from drying out do not unplug the printer while the power is on Checking and Cleaning the Print Head Control Panel 1 Load A4 size plain paper in ...

Page 174: ...te on page 31 Accessing the Printer Driver on page 58 Checking and Cleaning the Print Head Mac OS 1 Load A4 size plain paper in the printer 2 Select System Preferences from the menu Printers Scanners or Print Scan Print Fax and then select the printer 3 Click Options Supplies Utility Open Printer Utility 4 Click Nozzle Check 5 Follow the on screen instructions Related Information Loading Paper in ...

Page 175: ...int Cleaning the Paper Path for Ink Smears When the printouts are smeared or scuffed clean the roller inside cImportant Do not use tissue paper to clean the inside of the printer The print head nozzles may be clogged with lint 1 Load A3 size plain paper in the paper source that you want to clean 2 Select Settings on the home screen 3 Select Maintenance Paper Guide Cleaning 4 Select the paper sourc...

Page 176: ...g a soft moist cloth cImportant Using a dry cloth may damage the surface of the roller 3 Insert the paper cassette Cleaning the ADF When the copied or scanned images from the ADF are smeared or the originals do not feed in the ADF correctly clean the ADF cImportant Never use alcohol or thinner to clean the printer These chemicals can damage the printer User s Guide Maintaining the Printer 176 ...

Page 177: ...r 2 Use a soft moist cloth to clean the roller and the interior of the ADF cImportant Using a dry cloth may damage the surface of the roller Use the ADF after the roller has dried User s Guide Maintaining the Printer 177 ...

Page 178: ...e or some other hard to remove material use a small amount of glass cleaner and a soft cloth to remove it Wipe off all remaining liquid Do not press the glass surface too hard Be careful not to scratch or damage the surface of the glass A damaged glass surface can decrease the scan quality User s Guide Maintaining the Printer 178 ...

Page 179: ...n damage the printer 1 Open the document cover 2 Use a soft dry clean cloth to clean the surface of the scanner glass cImportant If the glass surface is stained with grease or some other hard to remove material use a small amount of glass cleaner and a soft cloth to remove it Wipe off all remaining liquid Do not press the glass surface too hard Be careful not to scratch or damage the surface of th...

Page 180: ...owser Windows XP SP3 or later Internet Explorer 8 or later Firefox Chrome Mac OS X v10 6 8 or later Safari Firefox Chrome iOS Safari Android 2 3 or later Default browser Chrome OS Default browser Use the latest version Running Web Config on a Web Browser 1 Check the printer s IP address Tap the network icon on the printer s home screen and then tap the active connection method to confirm the print...

Page 181: ...dows Server 2008 R2 Click the start button and select Control Panel View devices and printers in Hardware and Sound Windows Vista Windows Server 2008 Click the start button and select Control Panel Printers in Hardware and Sound 2 Right click on your printer and select Properties 3 Select the Web Service tab and click the URL Running Web Config on Mac OS 1 Select System Preferences from the menu P...

Page 182: ...age 114 Installing the Latest Applications on page 185 Adding the Network Scanner Before using Epson Scan 2 you need to add the network scanner 1 Start the software and then click Add on the Scanner Settings screen Note If Add is grayed out click Enable Editing If the main screen of Epson Scan 2 is displayed it has already been connected to the scanner If you want to connect to another network sel...

Page 183: ... Windows Vista Windows XP Windows Server 2008 R2 Windows Server 2008 Windows Server 2003 R2 Windows Server 2003 Click the start button and select All Programs or Programs Epson Software Document Capture Pro Starting on Mac OS Select Go Applications Epson Software Document Capture Related Information Scanning Using the Settings Registered on the Computer Document Capture Pro on page 105 Installing ...

Page 184: ... operation differs depending on the application you used to create the document See the application s help for details Accessing from Windows In the application select Print or Print Setup from the File menu Select your printer FAX and then click Preferences or Properties Accessing from Mac OS In the application select Print from the File menu Select your printer FAX as the Printer setting and the...

Page 185: ...are EPSON Software Updater Windows 8 1 Windows 8 Enter the application name in the search charm and then select the displayed icon Windows 7 Windows Vista Windows XP Click the start button and then select All Programs or Programs Epson Software EPSON Software Updater Note You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop and then selecting Softwa...

Page 186: ... the Epson website http www epson com If you use Windows Server operating systems you cannot use Epson Software Updater Download the latest applications from the Epson website Document Capture Pro cannot be installed from Epson Software Updater Install it from the website below http support epson net outside Europe http assets epson europe com gb en document_capture_pro index html Europe Related I...

Page 187: ...ows XP Windows Server 2003 R2 Windows Server 2003 Click Add or Remove Programs 5 Select the application you want to uninstall You cannot uninstall the printer driver if there is any print jobs Delete or wait to be printed the jobs before uninstalling 6 Uninstall the applications Windows 10 Windows 8 1 Windows 8 Windows 7 Windows Vista Windows Server 2016 Windows Server 2012 R2 Windows Server 2012 ...

Page 188: ...op anytime and practically anywhere To use this service you need to register the user and the printer in Epson Connect The features available on the Internet are as follows Email Print When you send an email with attachments such as documents or images to an email address assigned to the printer you can print that email and the attachments from remote locations such as your home or office printer ...

Page 189: ...tails You can install up to three optional paper cassette units For other optional paper cassette units uninstall them by following the reverse steps to installation Unsupported Paper Cassette Units have been installed Turn the power off and uninstall For details see your documentation Unsupported optional paper cassette units have been installed Uninstall them by following the reverse steps to in...

Page 190: ...es connection more secure If the error message is still displayed set the Dial Tone Detection settings to disabled However disabling this feature may drop the first digit of a fax number and send the fax to the wrong number For details on Fax Settings see the Administrator s Guide Failed to receive faxes because the fax data capacity is full Touch the Job Status at the bottom of the Home Screen fo...

Page 191: ...hen selecting Job Status See the following table to find the problem and its solution For details on Fax Settings see the Administrator s Guide Code Problem Solution 001 The product was turned off by a power failure 106 Cannot print from the computer due to the access control settings Contact your printer administrator 107 User authentication failed The job has been canceled Make sure that the use...

Page 192: ...f the product Check the connection of the LINE port and the EXT port of the printer 207 The product is not connected to the phone line Connect the phone cable to the phone line 208 The fax could not be sent to some of the specified recipients Print a Fax Log or Last Transmission report for previous faxes from Fax Report in the Fax menu to check the failed destination When the Save Failure Data set...

Page 193: ... scan settings Lower the scanning resolution or increase the compression ratio to reduce the size of the scanned image 315 The memory is full Retry after other ongoing jobs are finished 321 A DNS error has occurred Select Settings General Settings Network Settings Advanced TCP IP and then check the DNS settings Check the DNS settings for the server the computer or the access point 322 An authentic...

Page 194: ...istrator 401 There is not enough storage space available to save the data in the memory device Increase the storage space in the memory device 402 The memory device is write protected Disable write protection on the memory device 404 The memory device has been removed Reinsert the memory device 405 An error occurred while saving the data to the memory device Reinsert the memory device Use a differ...

Page 195: ...422 An authentication error has occurred Select Settings General Settings Fax Settings Receive Settings Save Forward Settings and then check the settings of the folder selected in Destination 423 A communication error has occurred Print a network connection report to check if the printer is connected to the network Select Settings General Settings Fax Settings Receive Settings Save Forward Setting...

Page 196: ...onitor You can check the printer status ink levels and error status Checking the Software Status You may be able to clear the problem by updating the software to the latest version To check the software status use the software update tool Related Information Software Update Tools Software Updater on page 185 Installing the Latest Applications on page 185 Removing Jammed Paper Follow the on screen ...

Page 197: ...triangle symbol on the edge guide Make sure the paper size and paper type settings match the actual paper size and paper type loaded in the printer Clean the roller inside the printer Related Information Installing the Optional Paper Cassette Units on page 240 Paper Handling Precautions on page 30 Available Paper and Capacities on page 26 List of Paper Type on page 36 Paper Jams Load paper in the ...

Page 198: ...ter Driver Windows on page 245 Setting the Optional Paper Cassette Unit in the Printer Driver Mac OS on page 246 Paper Does Not Feed Correctly After Replacing the Maintenance Rollers The maintenance rollers may not have been replaced correctly Check if they have been installed correctly Paper Out Error Occurs When a paper out error occurs although paper is loaded in the rear paper feed reload pape...

Page 199: ... reduced Paper is Ejected in an Unexpected Direction If paper is ejected in an unexpected direction when landscape pages and portrait pages are mixed or 2 sided printing and 1 sided printing are mixed enable the Output documents for filing setting in the printer driver This ejects pages in the same direction for easy filing Windows Select Output documents for filing in Extended Settings on the Mai...

Page 200: ... the Power Off If Inactive and Power Off If Disconnected settings Select Settings General Settings Basic Settings and then disable the Power Off Timer setting Note Your product may have the Power Off Settings or Power Off Timer feature depending on the location of purchase LCD Screen Gets Dark The printer is in sleep mode Tap anywhere on the LCD screen to return it to its former state Touch Screen...

Page 201: ... below for details Checking the Connection Network Select Settings General Settings Network Settings Connection Check and then print the network connection report If the report shows that network connection has failed check the network connection report and then contact your printer administrator If the problem cannot be cleared contact your printer administrator Checking the Software and Data Mak...

Page 202: ...Windows Server 2016 Windows Server 2012 R2 Windows Server 2012 Windows Server 2008 R2 Click the printer icon and then click Print server properties at the top of the window Windows Vista Windows Server 2008 Right click on the Printers folder and then click Run as administrator Server Properties Windows XP Windows Server 2003 R2 Windows Server 2003 From the File menu select Server Properties Click ...

Page 203: ...ine Epson printer driver is installed on your computer Related Information Installing the Latest Applications on page 185 Checking the Printer Status from the Computer Windows Click Print Queue on the printer driver s Maintenance tab and then check the following Check if there are any paused print jobs If unnecessary data remains select Cancel all documents from the Printer menu User s Guide Solvi...

Page 204: ...or a USB connection or EpsonNet Print Port for a network connection Checking the Printer Status from the Computer Mac OS The printer may not print when the user feature restriction is enabled Contact your printer administrator Make sure the printer status is not Pause Select System Preferences from the menu Printers Scanners or Print Scan Print Fax and then double click the printer If the printer ...

Page 205: ... the printer to improve print quality If a message is displayed recommending that you clean the print head perform print head cleaning 5 Follow the on screen instructions to print the patterns for print head alignment and then align the print head This pattern allows you to perform alignment if vertical ruled lines appear misaligned or your printouts look blurry Find and enter the number for the p...

Page 206: ...nozzles may be clogged and ink drops may not be discharged Perform a nozzle check and then clean the print head if any of the print head nozzles are clogged Related Information Checking and Cleaning the Print Head on page 173 Banding or Unexpected Colors Appear The print head nozzles may be clogged Perform a nozzle check to check if the print head nozzles are clogged Clean the print head if any of...

Page 207: ...the Print Head During bidirectional or high speed printing the print head prints while moving in both directions and vertical lines may be misaligned If print quality does not improve disable the bidirectional or high speed setting Disabling this setting may slow down printing speed Control panel Disable Bidirectional in Settings General Settings Printer Settings Windows Clear High Speed on the pr...

Page 208: ...plain paper Print on the printable side of the genuine Epson paper Checking the print settings Select the appropriate paper type setting for the type of paper loaded in the printer Print using a higher quality setting If you have selected Standard Vivid as the quality setting on the Windows printer driver change to Standard If you have selected Normal Vivid as the quality setting on the Mac OS pri...

Page 209: ... from the home screen and then enable Thick Paper Windows Click Extended Settings on the printer driver s Maintenance tab and then select Thick Paper and Envelopes If the paper is still scuffed after selecting the Thick Paper and Envelopes setting select Short Grain Paper in the Extended Settings window of the printer driver Mac OS Select System Preferences from the menu Printers Scanners or Print...

Page 210: ...inter driver On the More Options tab select Custom in Color Correction and then click Advanced Change the Scene Correction setting from Auto Correct to any other option If changing the setting does not work use any color correction method other than PhotoEnhance in Color Management Related Information Menu Options for Memory Device on page 86 Adjusting the Print Color on page 73 The Position Size ...

Page 211: ...d characters may be garbled Make sure that the printer driver you are using is for this printer Check the printer name on the top of the printer driver window The Printed Image Is Inverted Clear any mirror image settings in the printer driver or the application Windows Clear Mirror Image on the printer driver s More Options tab Mac OS Clear Mirror Image from the print dialog s Print Settings menu ...

Page 212: ...the reduce and enlarge setting or place the original at a slightly different angle Related Information Basic Menu Options for Copying on page 94 An Image of the Reverse Side of the Original Appears in the Copied Image For a thin original place the original on the scanner glass and then place a piece of black paper over it Lower the copy density setting on the control panel Related Information Basi...

Page 213: ...ble Quiet Mode Windows Select Off as the Quiet Mode setting on the printer driver s Main tab Mac OS Select System Preferences from the menu Printers Scanners or Print Scan Print Fax and then select the printer Click Options Supplies Options or Driver Select Off as the Quiet Mode setting For 2 sided printing one side of paper is printed and dried and then the other side is printed Because the dryin...

Page 214: ...canner should be displayed as EPSON XXXXX printer name If the printer scanner is not displayed uninstall and then re install Epson Scan 2 See the following to access Scanner and Camera Windows 10 Right click the start button or press and hold it select Control Panel enter Scanner and Camera in the search charm click View scanners and cameras and then check if the printer is displayed Windows 8 1 W...

Page 215: ...The Image Quality Is Rough In Epson Scan 2 adjust the image using items on the Advanced Settings tab and then scan If the resolution is low try increasing the resolution and then scanning Related Information Application for Scanning Documents and Images Epson Scan 2 on page 181 Offset Appears in the Background of Images Images on the back of the original may appear in the scanned image In Epson Sc...

Page 216: ...ré patterns web like shadows may appear in the scanned image On the Advanced Settings tab in Epson Scan 2 set Descreening Change the resolution and then scan again Related Information Application for Scanning Documents and Images Epson Scan 2 on page 181 Cannot Scan the Correct Area on the Scanner Glass Make sure the original is placed correctly against the alignment marks If the edge of the scann...

Page 217: ...Enhancement Related Information Application for Scanning Documents and Images Epson Scan 2 on page 181 Cannot Solve Problems in the Scanned Image If you have tried all of the solutions and have not solved the problem initialize the Epson Scan 2 settings using Epson Scan 2 Utility Note Epson Scan 2 Utility is an application that comes with Epson Scan 2 1 Start Epson Scan 2 Utility Windows 10 Window...

Page 218: ... can continuously scan up to 999 pages in PDF format and up to 200 pages in Multi TIFF format When scanning using the control panel you can continuously scan up to 50 pages in single sided scanning using the ADF and up to 100 pages in 2 sided scanning using the ADF and when scanning using the scanner glass When scanning large volumes we recommend scanning in grayscale Increase the free space on th...

Page 219: ...a network and that the PC FAX Driver have been installed on the computer The PC FAX Driver is installed together with FAX Utility In Windows make sure the printer fax is displayed in Devices and Printers Printer or Printers and Other Hardware The printer fax is displayed as EPSON XXXXX FAX If the printer fax is not displayed uninstall and then re install the FAX Utility See the following to access...

Page 220: ... ask the recipient if their fax machine is capable of receiving faxes using the subaddress feature When sending faxes using the subaddress feature check that the subaddress and password are correct Check with the recipient that the subaddress and password match Related Information Cannot Send or Receive Faxes on page 219 Sending a Fax with a Subaddress SUB and Password SID on page 128 Sending Faxe...

Page 221: ...iving faxes using the subaddress feature check that the subaddress and password are correct Check with the sender that the subaddress and password match Check if the sender s fax number has been registered to the Rejection Number List Faxes sent from numbers that have been added to this list are blocked when Rejection Number List in Rejection Fax is enabled Check if the sender s fax number is regi...

Page 222: ...nd them in several batches If the printer cannot print a received fax due to a printer error such as a paper jam the memory full error may occur Clear the printer problem and then contact the sender and ask them to send the fax again Related Information Sending Many Pages of a Monochrome Document Direct Send on page 126 Sending Faxes Dialing from the External Phone Device on page 123 Sending Faxes...

Page 223: ...print the received fax Select Log from Job Status to reprint the fax Related Information Checking the Fax Job History on page 146 Cannot Receive A3 Size Faxes Check that the paper size setting of the paper source that contains A3 paper has been set to A3 and that the paper source is set for use with the fax feature Select Settings General Settings Printer Settings Paper Source Settings Auto Select...

Page 224: ...Telephone Connect the telephone to the EXT port on the printer and pick up the receiver If you cannot hear a dial tone through the receiver connect the phone cable correctly Answering Machine Cannot Answer Voice Calls On the control panel set the printer s Rings to Answer setting to a number higher than the number of rings for your answering machine Sender s Fax Number Not Displayed on Received Fa...

Page 225: ...d by a lightning strike or if the power is left off for a long time the clock may show the wrong time Related Information Basic Settings on page 47 Memory Device Is not Recognized Enable the memory device in the Memory Device Interface settings on the control panel Related Information Printer Settings on page 49 Cannot Save Data to a Memory Device Check that the memory device is not write protecte...

Page 226: ... Firewall allowed program in security settings on the Control Panel Is Displayed on the Photo Selection Screen is displayed on the LCD screen when the image file is not supported by the product Related Information Supported Data Specifications on page 231 User s Guide Solving Problems 226 ...

Page 227: ...r thickness is within this range the paper may not feed in the printer or print result may adversely affected depending on the paper property or quality Printable Area Printable Area for Single Sheets Print quality may decline in the shaded areas due to the printer s mechanism A 3 0 mm 0 12 in B 3 0 mm 0 12 in C 49 0 mm 1 93 in D 54 0 mm 2 13 in Printable Area for Envelopes Print quality may decli...

Page 228: ... internal 24 bits per pixel external 8 bits per pixel per color external Grayscale 16 bits per pixel internal 8 bits per pixel external Black and white 16 bits per pixel internal 1 bits per pixel external Light Source LED Interface Specifications For Computer SuperSpeed USB For External USB Devices Hi Speed USB Fax Specifications Fax Type Walk up black and white and color fax capability ITU T Supe...

Page 229: ...lephone set connection The specifications may differ by country or region Network Function List Network Functions and IPv4 IPv6 Functions Supported Remarks Network Printing EpsonNet Print Windows IPv4 Standard TCP IP Windows IPv4 IPv6 WSD Printing Windows IPv4 IPv6 Windows Vista or later Bonjour Printing Mac OS IPv4 IPv6 IPP Printing Windows Mac OS IPv4 IPv6 UPnP Printing IPv4 Information applianc...

Page 230: ... Simple AP 2 Wireless Securities 3 WEP 64 128bit WPA2 PSK AES 4 WPA2 Enterprise AES 1 IEEE802 11n is only available for the HT20 2 Not supported for IEEE 802 11b 3 Wi Fi Direct supports WPA2 PSK AES only 4 Complies with WPA2 standards with support for WPA WPA2 Personal Ethernet Specifications Standards IEEE802 3i 10BASE T 1 IEEE802 3u 100BASE TX IEEE802 3ab 1000BASE T 1 IEEE802 3az Energy Efficien...

Page 231: ...ternal USB Device Specifications Devices Maximum Capacities USB Flash Drive 2 TB formatted in FAT FAT32 or exFAT You cannot use the following devices A device that requires a dedicated driver A device with security settings password encryption and so on Epson cannot guarantee all operations of externally connected devices Supported Data Specifications File Format JPEGs JPG with the Exif Version 2 ...

Page 232: ...le In this situation if you select a multiple image layout blank sections will be printed Dimensions Only the printer Dimensions Storage Width 613 mm 24 1 in Depth 755 mm 29 7 in Height 493 mm 19 4in Printing Width 613 mm 24 1 in Depth 866 mm 34 1 in Height 571 mm 22 5 in Weight Approx 45 8 kg 101 0 lb Without the ink cartridges and the power cord Printers with options These are the dimensions of ...

Page 233: ...the label on the printer for its voltage For European users see the following Website for details on power consumption http www epson eu energy consumption Environmental Specifications Operation Use the printer within the range shown in the following graph Temperature 10 to 35 C 50 to 95 F Humidity 20 to 80 RH without condensation Storage Temperature 20 to 40 C 4 to 104 F Humidity 5 to 85 RH witho...

Page 234: ...d Locations where you can load paper and remove paper easily Locations that meet the conditions in the Environmental Specifications in this manual cImportant Do not place the printer in the following locations otherwise a malfunction may occur Subject to direct sunlight Subject to rapid changes in temperature and humidity Subject to fire Subject to volatile substances Subject to shocks or vibratio...

Page 235: ...4 bit Windows Vista 32 bit 64 bit Windows XP SP3 or later 32 bit Windows XP Professional x64 Edition SP2 or later Windows Server 2016 Windows Server 2012 R2 Windows Server 2012 Windows Server 2008 R2 Windows Server 2008 Windows Server 2003 R2 Windows Server 2003 SP2 or later macOS High Sierra macOS Sierra OS X El Capitan OS X Yosemite OS X Mavericks OS X Mountain Lion Mac OS X v10 7 x Mac OS X v10...

Page 236: ...nnect any cables before starting installation Otherwise the power cord may be damaged resulting in fire or electric shock Lock the casters of the cabinet before starting installation If the cabinet moves unexpectedly you may be injured When lifting the printer place your hands in the positions shown below If you lift the printer holding other positions the printer may fall or you may trap your fin...

Page 237: ...x and then remove any protective materials 5 Check the items supplied Note The shape of the stands may differ from this illustration 6 Place the stands inside the cabinet s casters 7 Secure the stands with the attachments and screws User s Guide Appendix 237 ...

Page 238: ...are attached securely otherwise the printer may fall 8 Secure the reinforcing bars with the attachments and screws 9 Place the cabinet on a flat surface and lock the casters at the front 10 Seucre the cover to the stands User s Guide Appendix 238 ...

Page 239: ... cassette unit gently onto the cabinet aligning the corners and then secure them with the screws Note Some screws will be left over after assembly 13 Secure the printer or an optional paper cassette unit at the back with the attachments and screws User s Guide Appendix 239 ...

Page 240: ...d disconnect any cables and then perform the installation procedure in reverse Related Information Optional Cabinet Code on page 236 Optional Paper Cassette Unit Code The following is the code for the optional paper cassette unit Optional Cassette Unit C12C932611 Installing the Optional Paper Cassette Units You can install up to 3 paper cassette units User s Guide Appendix 240 ...

Page 241: ...he printer may fall or you may trap your fingers when placing the printer cImportant If you are using the optional cabinet install it under the bottom of the paper cassette unit in advance 1 Turn off the printer by pressing the P button and then unplug the power cord 2 Disconnect any connected cables Note If other optional paper cassette units have been installed uninstall them as well 3 Remove th...

Page 242: ...er cassette unit where you want to set up the printer 7 Pull out the paper cassette 8 If you use multiple optional cassette units stack all optional paper cassette units on top of each other and then secure them with the screws User s Guide Appendix 242 ...

Page 243: ...per cassette aligning the corners and then secure them with the screws Note Some screws will be left over after assembly 10 Secure the optional paper cassette unit and the printer at the back with the attachments and screws User s Guide Appendix 243 ...

Page 244: ...11 Insert a label showing the size of the paper to be loaded in the cassette into the holder 12 Insert the paper cassette 13 Place the sticker indicating the cassette number User s Guide Appendix 244 ...

Page 245: ...sette Unit Code on page 240 Installing the Optional Cabinet on page 236 Setting the Optional Paper Cassette Unit in the Printer Driver To use the installed optional paper cassette unit the printer driver needs to acquire the necessary information Setting the Optional Paper Cassette Unit in the Printer Driver Windows Note Log on to your computer as an administrator 1 Open the Optional Settings tab ...

Page 246: ...he Optional Settings tab 2 Select Acquire from Printer and then click Get Optional Paper Sources information is displayed in Current Printer Information 3 Click OK Setting the Optional Paper Cassette Unit in the Printer Driver Mac OS 1 Select System Preferences from the menu Printers Scanners or Print Scan Print Fax and then select the printer Click Options Supplies Options or Driver 2 Set Lower C...

Page 247: ...sed postage stamps pre stamped postcards and other official postal items bearing valid postage Government issued revenue stamps and securities issued according to legal procedure Exercise caution when copying the following items Private marketable securities stock certificates negotiable notes checks etc monthly passes concession tickets etc Passports driver s licenses warrants of fitness road pas...

Page 248: ... tilt it more than 10 degrees otherwise the printer may fall When installing the printer on the optional cabinet lock the casters before starting installation If the cabinet moves unexpectedly you may be injured Preparing to Move the Printer 1 Turn off the printer by pressing the P button 2 Make sure the power light turns off and then unplug the power cord cImportant Unplug the power cord when the...

Page 249: ...the output tray falls while the printer is being moved you may be injured 6 Remove all of the paper from the printer 7 Make sure there are no originals on the printer 8 Store the paper support The printer is ready to be moved Related Information Part Names and Functions on page 15 User s Guide Appendix 249 ...

Page 250: ...s Before moving the printer uninstall the cabinet s stands Complete the steps in Preparing to Move the Printer and then perform the steps in the following images Related Information Preparing to Move the Printer on page 248 User s Guide Appendix 250 ...

Page 251: ...cally or turning it upside down otherwise ink may leak Leave the ink cartridges installed Removing the cartridges can dry out the print head and may prevent the printer from printing Leave the maintenance box installed otherwise ink may leak during transporting 1 Follow the steps in Preparing to Move the Printer 2 Uninstall the optional cabinet and the paper cassette units if they are installed No...

Page 252: ...accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance instructions Seiko Epson Corporation and its affiliates shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those d...

Page 253: ...d Windows Vista are registered trademarks of Microsoft Corporation Apple Macintosh macOS OS X Bonjour ColorSync Safari AirPrint the AirPrint Logo iPad iPhone iPod touch and iTunes are trademarks of Apple Inc registered in the U S and other countries Google Cloud Print Chrome Chrome OS and Android are trademarks of Google Inc microSDHC Logo is a trademark of SD 3C LLC Note microSDHC is built into t...

Page 254: ...n the back of the product Product model Product software version Click About Version Info or a similar button in the product software Brand and model of your computer Your computer operating system name and version Names and versions of the software applications you normally use with your product Note Depending on the product the dial list data for fax and or network settings may be stored in the ...

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