EPSON AcuLaser C1100
Revision B
TROUBLESHOOTING
Printing Quality-related Trouble
246
FIP-P2 Blank Print
Before starting troubleshooting, inspect the feed path of the printer paper. Check the
paper feed path for metal staples, paper clips, paper scraps, and other foreign matter.
Problems
Completely blank pages are printed.
ESS and possible parts that caused the error
Photoconductor Unit
ROS ASSY
Toner Cartridge Y
Toner Cartridge M
Toner Cartridge C
Toner Cartridge K
2ND BTR ASSY
HOUSING ASSY-GUIDE AD
MOTOR ASSY MAG
PWBA ESS
PWBA MCU
LV/HVPS
FUSER ASSY
500 FEEDER ASSY OPTION
Step
Check
Yes
No
1
Check of laser beam path
Are there any obstructions between ROS
ASSY and Photoconductor Unit?
Remove
obstacles.
Go to Step [2].
2
Is ROS window completely covered by
obstacles, or is it dirty?
Remove
obstacles, and
clean ROS
window with
CLEANER
ASSY.
Go to Step [3].
3
Check connection of ROS ASSY connector
Is the connector firmly connected to ROS
ASSY?
Go to Step [4].
Connect the
connector.
4
Check of toner cartridge attachment
Re-attach the toner cartridge, and make a test
print of the problem image.
Is the image printed normally?
End of
procedure
Go to Step [5].
5
Check of 2ND BTR ASSY
Remove 2ND BTR ASSY.
(p.348)
Is 2ND BTR ASSY normal without any dirt,
damage or wear?
Go to Step [6].
Replace 2ND
BTR ASSY.
(p.348)
6
Check of contact between Photoconductor
Unit and frame
Are the contacts of Photoconductor Unit and
HOUSING ASSY-GUIDE AD dirty or
deformed?
Clean or replace
relevant parts.
Go to Step [7].
7
Check after replacement of
Photoconductor Unit
Replace Photoconductor Unit.
Make a test print of the problem image.
Is the image printed normally?
End of
procedure
Go to Step [8].
8
Check after replacement of Toner Cartridge
Replace Toner Cartridge Y/M/C/K.
Make a test print of the problem image.
Is the image printed normally?
End of
procedure
Go to step [9]
9
Check after replacement of PWBA MCU
Replace PWBA MCU.
(p.404)
Make a test print of the problem image.
Is the image printed normally?
End of
procedure
Go to Step [10].
10
Check after replacement of ROS ASSY
Replace ROS ASSY.
(p.375)
Make a test print of the problem image.
Is the image printed normally?
End of
procedure
Go to Step [11].
11
Check after replacement of MOT ASSY MAG
Replace MOT ASSY MAG.
(p.396)
Make a test print of the problem image.
Is the image printed normally?
End of
procedure
Go to Step [12].
Step
Check
Yes
No
Summary of Contents for C1100 - AcuLaser Color Laser Printer
Page 1: ...EPSON AcuLaserC1100 A4 Full Color Laser Printer SERVICE MANUAL SEPG04002 ...
Page 12: ...Schematic Diagram of Safety System Leg_Sec001_025EA ...
Page 19: ...C H A P T E R 1 PRODUCTDESCRIPTION ...
Page 74: ...C H A P T E R 2 OPERATINGPRINCIPLES ...
Page 119: ...C H A P T E R 3 TROUBLESHOOTING ...
Page 276: ...C H A P T E R 4 DISASSEMBLYANDASSEMBLY ...
Page 485: ...C H A P T E R 5 ADJUSTMENT ...
Page 491: ...C H A P T E R 6 MAINTENANCE ...
Page 510: ...C H A P T E R 7 APPENDIX ...
Page 539: ...EPSON AcuLaser C1100 Revision B APPENDIX Exploded Diagrams 539 7 6 Exploded Diagrams ...
Page 562: ...Model AcuLaser C1100 LP V500 Board C567MAIN Sheet 1 of 4 Rev A ...
Page 563: ...Model AcuLaser C1100 LP V500 Board C567MAIN Sheet 2 of 4 Rev A ...
Page 564: ...Model AcuLaser C1100 LP V500 Board C567MAIN Sheet 3 of 4 Rev A ...
Page 565: ...Model AcuLaser C1100 LP V500 Board C567MAIN Sheet 4 of 4 Rev A ...