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Epson AcuLaser MX14, User Manual

The Epson AcuLaser MX14 is a high-performing printer perfect for small offices or home use. With its user-friendly interface, setting up this printer becomes a breeze. Easily access the detailed Setup Manual for free download on our website, ensuring a hassle-free installation experience.

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Note:

If the problem continues even though you have taken suggested actions described above, contact the
Epson local representative office or an authorised dealer.

Basic Printer Problems

Some printer problems can be easy to resolve. If a problem occurs with your printer, check each of the
following:

❏

The power cord is connected to the printer, and to a properly grounded electrical outlet.

❏

The printer is turned on.

❏

The electrical outlet is not turned off at any switch or breaker.

❏

Other electrical equipment plugged into the outlet is working.

If you have checked all of the above and still have a problem, turn off the printer, wait for 10 seconds,
and then turn on the printer. This often fixes the problem.

Display Problems

Problem

Action

After the printer is turned on, the
display on the LCD panel is blank, keeps
showing the Epson logo, or the back
light is not lit.

Turn off the printer, wait for 10 seconds, and turn on the printer. Self Test Message
appears on the LCD panel. When the test is completed, the 

Select Function

screen is displayed.

Menu settings changed from the
operator panel have no effect.

Settings in the print driver, or the printer utilities have precedence over the settings
made on the operator panel.

Change the menu settings from the print driver or the printer utilities instead of the
operator panel.

Epson AcuLaser MX14 Series     User’s Guide

Troubleshooting     

268

Summary of Contents for AcuLaser MX14

Page 1: ...User s Guide NPD4443 00 EN ...

Page 2: ...on Epson AcuLaser MX14NF Only 20 Direct Fax Function Epson AcuLaser MX14NF Only 21 Chapter 2 Basic Operation Main Components 23 Front View 23 Rear View 25 Automatic Document Feeder ADF Epson AcuLaser MX14NF Only 26 Operator Panel 27 Setting Initial Settings on the Operator Panel 28 Printing a Panel Settings Page 29 The Operator Panel 30 The Printer Setting Utility 30 Power Saver Mode 31 Exiting th...

Page 3: ... Dynamic Methods of Setting the Printer s IP Address 43 Assigning an IP Address for IPv4 Mode 45 Verifying the IP Settings 47 Printing and Checking the System Settings Page 48 Installing Print Driver on Computers Running Windows 50 Setting Up Printer and Computer Before Using Network Installation Feature Epson AcuLaser MX14NF Only 50 USB Connection Setup 52 Network Connection Setup Epson AcuLaser ...

Page 4: ...ing the USB Storage Device 98 Selecting Printing Options 99 Printing Custom Size Paper 104 Checking Status of Print Data 107 Printing a Report Page 108 Printer Settings 109 Printing with Web Services on Devices WSD Epson AcuLaser MX14NF Only 112 Adding Roles of Print Services 112 Printer Setup 113 Chapter 6 Copying Loading Paper for Copying 115 Preparing a Document 115 Making Copies From the Docum...

Page 5: ...r Settings 155 Sending the Scanned File to the Network 162 Scanning to a USB Storage Device 163 Sending an E Mail With the Scanned Image Epson AcuLaser MX14NF Only 164 Setting a Fax E mail Address Book 164 Sending an E mail With the Scanned File 166 Adjusting Scanning Options 167 Adjusting the Default Scan Settings 167 Changing the Scan Settings for an Individual Job 170 Chapter 8 Faxing Epson Acu...

Page 6: ...x Automatically in the TEL FAX Mode or Ans FAX Mode 190 Receiving a Fax Manually Using an External Telephone 190 Receiving Faxes Using the DRPD Mode 191 Receiving Faxes in the Memory 192 Polling Receive 192 Automatic Dialing 192 Speed Dialing 192 Storing a Number for Speed Dialing 193 Sending a Fax Using a Speed Dial 193 Group Dialing 195 Setting Group Dial 195 Editing Group Dial 196 Sending a Fax...

Page 7: ...for the Power Saver Mode 250 Resetting to Factory Defaults 250 Using the Numeric Keypad 251 Entering Characters Epson AcuLaser MX14NF Only 251 Changing Numbers or Names 252 Chapter 10 Troubleshooting Clearing Jams 253 Avoiding Jams 253 Identifying the Location of Paper Jams 254 Clearing Paper Jams From the ADF Epson AcuLaser MX14NF 256 Clearing Paper Jams From the Front of the Printer 259 Clearing...

Page 8: ...282 Scanning Problems 284 Scan Driver Printer Utility Problems 286 Other Problems 287 Understanding Printer Messages 287 Contacting Service 298 Getting Help 298 LCD Panel Messages 299 Status Monitor Alerts 299 Non Genuine Mode 299 The Operator Panel 300 The Printer Setting Utility 300 Chapter 11 Maintenance Cleaning the Printer 301 Cleaning the Scanner 301 Cleaning the ADF Feed Roller Epson AcuLas...

Page 9: ...ter 314 Appendix A Where To Get Help Contacting Epson Support 318 Before Contacting Epson 318 Help for Users in North America 318 Help for Users in Latin America 319 Help for Users in Europe 320 Help for Users in Taiwan 320 Help for Users in Australia 321 Help for Users in Singapore 322 Help for Users in Thailand 322 Help for Users in Vietnam 323 Help for Users in Indonesia 323 Help for Users in H...

Page 10: ...o strictly comply with Seiko Epson Corporation s operating and maintenance instructions Seiko Epson Corporation and its affiliates shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation Apple Bonjour ColorSync Macintosh and Mac OS ...

Page 11: ...described in this guide as follows LongEdgeFeed LEF Loadingthedocumentorpaperwiththelongedgeintothemachine as shown in the illustration below ShortEdgeFeed SEF Loadingthedocumentorpaperwiththeshortedgeintothemachine as shown in the illustration below LEF Orientation SEF Orientation Paper feed direction 4 The screen shots and illustrations used in this guide vary depending on the model of your prin...

Page 12: ... the owner Postage stamps and other negotiable instruments This list is not inclusive and no liability is assumed for either its completeness or accuracy In case of doubt contact your legal counsel Product Features About the Epson AcuLaser MX14 Series The Epson AcuLaser MX14 series consist of the following two products Epson AcuLaser MX14NF Print Copy Scan and Fax features are available Compatible...

Page 13: ...SB Storage Device You do not need a computer to connect your USB storage device to save the scanned data InsertyourUSBstoragedeviceintheportonthe printer and save the scanned data directly to your USB storage device For more information see Scanning to a USB Storage Device on page 163 Priority Sheet Inserter PSI Print media loaded on the PSI is given precedence over those loaded on the multipurpos...

Page 14: ...200 dpi When printing in high resolution mode printing speed may be reduced due to image quality adjustment Printing speed may also be reduced depending on documents Halftone 256 grayscale gradation Original Paper Size Epson AcuLaser MX14NF Documentglass Themaximumsizeis215 9 297mmforbothsheetsand books Automatic document feeder The maximum size is 215 9 355 6 mm Epson AcuLaser MX14 Documentglass ...

Page 15: ...d correctly dependingontheconditions Formoreinformation see PrintMediaThatCan Damage Your Printer on page 70 Reduction Enlargement Size for Size 1 1 1 3 Preset 1 0 500 1 0 707 1 0 816 1 1 225 1 1 414 1 2 000 Variable 1 0 25 1 4 00 1 increments Continuous Copy Speed Epson AcuLaser MX14NF Document glass Monochrome A4 24 sheets minute Automatic document feeder Monochrome A4 8 5 sheets minute Epson Ac...

Page 16: ...Approximately 15 sheets A4 Epson AcuLaser MX14 Center output tray Approximately 100 sheets A4 Power Supply AC 220 240 V 10 110 127 V 10 4 8A for both 50 60 Hz 3Hz Power Consumption Maximum power consumption 950 W Sleep mode 3 5 W or less Low Power mode Epson AcuLaser MX14NF 8 5 W or less Epson AcuLaser MX14 7 5 W or less Standby mode 58 W or less Dimensions Epson AcuLaser MX14NF Width 410 Depth 38...

Page 17: ...perature 20 40 C Humidity 5 85 exceptmalfunctionsdue to dew condensation Important Until the conditions temperature and humidity inside the printer become acclimated to the installation environment certain qualities of the paper can cause poor printing Print Function Items Description Type Built in Continuous Print Speed Same as the Copy Function Print Resolution Standard 600 600 dpi High Resoluti...

Page 18: ...64 Mac OS X 10 4 11 10 5 8 10 6 Important For information about the latest supported OS contact our Customer Support Center Connectivity Epson AcuLaser MX14NF Standard Ethernet 100BASE TX 10BASE T USB 2 0 Epson AcuLaser MX14 Standard USB 2 0 USB 2 0 is supported by the following Windows XP Windows Server 2003 Windows Vista Windows Server 2008 Windows 7 Windows XP x64 Windows Server 2003 x64 Window...

Page 19: ...sta x64 Windows Server 2008 x64 Windows Server 2008 R2 x64 Windows 7 x64 and Mac OS X 10 4 11 10 5 8 10 6 Scan to PC Protocol Epson AcuLaser MX14NF Only TCP IP SMB FTP Operating System Microsoft Windows XP Microsoft Windows Server 2003 Microsoft Windows Server 2008 Microsoft Windows Vista Microsoft Windows 7 Microsoft Windows XP x64 Microsoft Windows Vista x64 Microsoft Windows Server 2003 x64 Mic...

Page 20: ...er Size Maximum Legal Minimum A4 Letter Transmission Time 3 seconds Important When transmitting an A4 size 700 character document in the standard quality 8x3 85lines mm andhighspeedmode 28 8kbpsorabove JBIG Thisisonly the transmission speed for image information and does not include the controllingtimeforthecommunication Notethattheactualtransmissiontime depends on the content of documents the mac...

Page 21: ... 8 14 4 12 0 9 6 7 2 4 8 2 4kbps No of Fax Lines RJ 11 1 line Direct Fax Function Epson AcuLaser MX14NF Only Items Description Document Size A4 Letter Folio Legal Transmission Speed Same as the Fax function Transmission Resolution Standard 203 98 dpi 8 3 85 dots mm High Quality 203 196 dpi 8 7 7 dots mm Superfine 203 392 dpi 8 15 4 dots mm Super High Image Quality 406 392 dpi 16 15 4 dots mm Appli...

Page 22: ...ws 7 Microsoft Windows XP x64 Microsoft Windows Server 2003 x64 Microsoft Windows Server 2008 x64 Microsoft Windows Vista x64 Microsoft Windows Server 2008 R2 x64 Microsoft Windows 7 x64 Mac OS X 10 4 11 10 5 8 10 6 Important For information about the latest supported OS refer to the Epson Web site Epson AcuLaser MX14 Series User s Guide Specifications 22 ...

Page 23: ...11 6 7 8 9 1 Output Tray Extension 2 Center Output Tray 3 Front USB Port 4 Operator Panel 5 Automatic Document Feeder ADF 6 Document Feeder Tray 7 Document Output Tray 8 Power Switch 9 Toner Access Cover 10 Front Cover 11 Paper Width Guides 12 Length Guide 13 Slide Bar 14 Multipurpose feeder MPF Epson AcuLaser MX14 Series User s Guide Basic Operation 23 ...

Page 24: ...on 2 Center Output Tray 3 Front USB Port 4 Operator Panel 5 Document Cover 6 Document Glass 7 Power Switch 8 Toner Access Cover 9 Front Cover 10 Paper Width Guides 11 Length Guide 12 Slide Bar 13 Multipurpose feeder MPF 14 Priority Sheet Inserter PSI 15 Paper Cover The paper cover is used as a tray to feed paper into the PSI as well as a cover to protect the paper loaded on the MPF Epson AcuLaser ...

Page 25: ...rt 3 USB Port 4 Wall Jack Connector 5 Phone Connector 6 Rear Cover Handle 7 Power Connector 8 Rear Cover 9 Transfer Roller 10 Paper Chute 11 Paper Feed Roller 12 Photoconductor Drum 13 Levers Epson AcuLaser MX14 9 8 7 6 5 4 3 1 2 Epson AcuLaser MX14 Series User s Guide Basic Operation 25 ...

Page 26: ...er Chute 7 Paper Feed Roller 8 Photoconductor Drum 9 Levers Automatic Document Feeder ADF Epson AcuLaser MX14NF Only 6 1 2 3 5 4 1 ADF Cover 2 Document Guides 3 ADF Glass 4 Document Glass 5 Document Feeder Tray 6 Document Cover Epson AcuLaser MX14 Series User s Guide Basic Operation 26 ...

Page 27: ...ess Book are assigned to the buttons in row order starting from the top corner 2 Copy button LED Moves to the top level of the Copy menu 3 Scan button LED Moves to the top level of the Scan menu 4 buttons Moves a cursor or highlight up or down 5 buttons Moves a cursor or highlight left or right 6 Job Status button LED Moves to the top level of the Job Status menu 7 System button LED Moves to the t...

Page 28: ... values 21 Back button Returns to the previous screen 22 LCD Panel Displays various settings instructions and error messages 23 Print button LED Moves to the top level of the Print menu 24 Fax button LED Moves to the top level of the Fax menu This button LED is available only on the Epson AcuLaser MX14NF Note Moving to a different menu or returning to a previous screen cancels the current entry or...

Page 29: ...etting the region 3 Select your region and then press the button 4 Select the appropriate time zone and then press the button 5 Specify the current date and then press the button 6 Specify the current time and then press the button 7 Press the button for fax setup If you want to skip the fax setup press the Start button 8 Enter your fax number and then press the button 9 Enter a name and then pres...

Page 30: ...d in English 1 Click start All Programs EPSON your printer Printer Setting Utility Note The window to select a printer appears in this step when multiple print drivers are installed on your computer In this case click the name of the desired printer listed in Printer Name The Printer Setting Utility appears 2 Click the Printer Settings Report tab 3 Select Reports from the list at the left side of ...

Page 31: ...f 1 minute Low Power mode and 10 minutes Sleep mode are changeable within the range of 1 to 30 minutes Low Power mode and 6 to 11 minutes Sleep mode The printer returns to the ready to print state in about 25 seconds when re activated See Also Setting the Time for the Power Saver Mode on page 250 Exiting the Power Saver Mode The printer automatically exits the Power Saver mode when it receives a j...

Page 32: ...n Computers Running Mac OS X on page 63 EpsonNet Config Epson AcuLaser MX14NF Only This section provides information on EpsonNet Config EpsonNet Config is a hyper text transfer protocol HTTP based web page service that is accessed through your web browser Using the EpsonNet Config you can confirm the printer status and change the printer configuration options easily Anyone on your network can acce...

Page 33: ...tor Password and Re enter Password fields enter a password for the administrator 8 In the Maximum Login Attempts field enter the number of login attempts allowed 9 Click Apply Yournewpasswordhasbeensetandanyonewiththeadministratornameandpasswordcanlogin and change the printer configuration and settings Printer Setting Utility Windows Only The Printer Setting Utility allows you to view or specify t...

Page 34: ...on window The Printer Status window appears The PrinterStatus window alerts you when there is a warning or when an error occurs for example when a paper jam occurs or toner is running low By default the PrinterStatus window launches automatically when an error occurs You can specify the conditions for starting the Printer Status window in Printer Status Window Properties To change the pop up setti...

Page 35: ...N your printer Launcher The Launcher Btype window appears The Address Book Editor is available only on the Epson AcuLaser MX14NF 2 The Launcher Btype window provides several buttons Status Window Printer Setting Utility Address Book Editor and Express Scan Manager The Address Book Editor is available only on the Epson AcuLaser Epson AcuLaser MX14NF To exit click the X button at the top right of th...

Page 36: ...anager on page 37 The Launcher is installed with your print driver Address Book Editor Epson AcuLaser MX14NF Only The Address Book Editor provides a convenient interface for modifying the printer s Address Book entries With it you can add Fax entries E Mail entries Server entries When you start the software the Address Book Editor reads the printer s Address Book You can add edit and delete entrie...

Page 37: ...destination of the scanned image files Click Open the image file to display scanned files saved in the specified destination after scanning The Express Scan Manager is installed with your print driver It is available for Windows and Mac OS X Note When you separately install the Express Scan Manager from the Software Disc you also need to install the scan driver from the Software Disc See Also Scan...

Page 38: ...IP address which is required to identify the printer on the network Microsoft Windows operating systems Run the Installer on the Software Disc to automatically set the printer s Internet Protocol IP address if you connect the printer to an established TCP IP network You can also manually set the printer s IP address on the operator panel Mac OS X systems Manually set the printer s TCP IP address o...

Page 39: ...uLaser MX14NF Connecting Printer to Computer or Network Connect the printer via Ethernet or USB A network connection is available only on the Epson AcuLaser MX14NF Hardware and cabling requirements vary for the different connection methods Ethernet cable and hardware are not included with your printer and must be purchased separately The available features for each connection type are shown in the...

Page 40: ... Use EpsonNet Config to manage Address Book entries Epson AcuLaser MX14 Connection Type Available Features USB You can Instruct print jobs from a computer Scan and print an image into an application Scan and print an image to a folder on the computer USB Connection If your printer is attached to a network instead of your computer skip this section and go to Network Connection Epson AcuLaser MX14NF...

Page 41: ...let 2 Connect one end of a USB cable into the USB port at the rear of the printer and the other end to a USB port of the computer USB port Note Do not connect the printer USB cable to the USB connector available on the keyboard Network Connection Epson AcuLaser MX14NF Only To connect the printer to a network 1 Ensure that the printer computer and any other connected devices have been turned off an...

Page 42: ...or to be connected into the Ethernet port of the printer 3 Approx 7 cm Important Do not twist the Ethernet cable too tightly The Ethernet cable may be cut off 3 Connect the Ethernet cable to the Ethernet port at the rear of the printer and to a LAN drop or hub Ethernet port Epson AcuLaser MX14 Series User s Guide Printer Connection and Software Installation 42 ...

Page 43: ...a Dynamic Host Configuration Protocol DHCP server A DHCP server automatically programs an IP address into every computer and printer on the network that is configured to use DHCP A DHCP server is built into most cable and Digital Subscriber Line DSL routers If you use a cable or DSL router see your router s documentation for information on IP addressing Automatically Setting the Printer s IP Addre...

Page 44: ...in Menu and then press the button 3 Select Network and then press the button 4 Select TCP IP and then press the button 5 Select IPv4 and then press the button 6 Select Get IP Address and then press the button 7 Select AutoIP and then press the button Using EpsonNet Config To turn on off the DHCP protocol 1 Launch your web browser 2 Enter the IP address of the printer in the address bar and then pr...

Page 45: ...the IP address by using the operator panel or using the Printer Setting Utility The Operator Panel 1 Turn on the printer Ensure that Select Function message appears on the LCD panel 2 On the operator panel press the System button 3 Select Admin Menu and then press the button 4 Select Network and then press the button 5 Select TCP IP and then press the button 6 Select IPv4 and then press the button...

Page 46: ... 17 to set subnet mask and then press the button 19 Press the Back button and then ensure that Subnet Mask is selected 20 Select Gateway Address and then press the button The cursor is located at the first three digits of the gateway address 21 Enter the value of the gateway address using the numeric keypad 22 Press the button The next three digits are highlighted 23 Repeat steps 21 to 22 to set g...

Page 47: ...estart printer to apply new settings button to take effect The IP address is assigned to your printer To verify the setting display the web browser on any computerconnectedtothenetworkandentertheIPaddressintotheaddressbaronthebrowser Ifthe IP address is set up correctly the EpsonNet Config displays in your browser You can also assign the IP address to the printer when installing the print drivers ...

Page 48: ... Checking the System Settings Page on page 48 Printing and Checking the System Settings Page Print the System Settings page and check your printer s IP address The Operator Panel Note The reports and lists are all printed in English 1 Press the System button 2 Select Report List and then press the button 3 Select System Settings and then press the button The System Settings page is printed 4 Confi...

Page 49: ...s are installed on your computer In this case click the name of the desired printer listed in Printer Name The Printer Setting Utility appears 2 Click the Printer Settings Report tab 3 Select Reports from the list at the left side of the page The Reports page is displayed 4 Click the System Settings button The System Settings page is printed If the IP address is 0 0 0 0 the factory default or 169 ...

Page 50: ...stem Settings page is printed 4 Find the IP address under Wired Network on the System Settings page IftheIPaddressis 0 0 0 0 waitforafewminutestoresolvetheIPaddressautomatically andthen print the System Settings page again If the IP address is not resolved automatically see Assigning an IP Address for IPv4 Mode on page 45 The Printer Setting Utility 1 Click start All Programs EPSON your printer Pr...

Page 51: ... the firewall before installing the printer software Windows 7 Windows Vista Windows Server 2008 R2 Windows Server 2008 Windows XP The following procedure uses Windows XP as an example 1 Click start Help and Support Note For Windows Vista Windows Server 2008 Windows Server 2008 R2 and Windows 7 operating systems if you use Online Help switch to Offline Help on Windows Help and Support window 2 In ...

Page 52: ...urn on the printer Note If Found New Hardware Wizard appears click Cancel 4 Click Easy Install The SOFTWARE LICENSE AGREEMENT appears 5 If you agree to the terms of the SOFTWARE LICENSE AGREEMENT select Agree and then click Next The Easy Install Navi launches 6 Click Installing Drivers and Software 7 Select Personal Installation USB and then click Next 8 Click Finish to exit the wizard USB Printin...

Page 53: ... and then click Next The Easy Install Navi launches 4 Click Installing Drivers and Software 5 Select Network Installation and then click Next 6 Select the printer you want to install from the printer list and then click Next If the target printer is not displayed on the list click Refresh to refresh the list or click AddPrinter to add a printer to the list manually You may specify the IP address a...

Page 54: ...p for Shared Printing Epson AcuLaser MX14NF Only YoucanshareyournewprinteronthenetworkusingtheSoftwareDiscthatshippedwithyourprinter orusingWindowsPointandPrintorpeer to peermethod However ifyouuseeitheroftheMicrosoft methods you will not get features such as the Status Monitor and other printer utilities which will get installed with the Software Disc Ifyouwanttousetheprinteronanetwork sharethepr...

Page 55: ...s 5 Click Continue button 6 Select the Share this printer check box and then enter a name in the Share name text box 7 Select Additional Drivers and select the operating systems of all network clients using this printer 8 Click OK 9 Click Apply and then click OK For Windows Server 2008 and Windows Server 2008 64 bit Edition 1 Click Start Control Panel Hardware and Sound Printers 2 Right click the ...

Page 56: ... icon is shown under the printer icon BrowseNetworkorMyNetworkPlaces Findthehostnameoftheserverandlookfortheshared name you assigned to the printer Now that the printer is shared you can install the printer on network clients using the Point and Print method or the peer to peer method Point and Print Point and Print is a Microsoft Windows technology that allows you to connect to a remote printer T...

Page 57: ...tart Startfor WindowsServer 2003 Windows Server 2003 x64 Edition Printers and Faxes b Select the printer you have installed c Click File Properties d On the General tab click Print Test Page When a test page is printed successfully installation is complete For Windows Vista and Windows Vista 64 bit Edition 1 Click Start Network 2 Locate and double click the host name of the server computer 3 Right...

Page 58: ...r Windows Server 2008 and Windows Server 2008 64 bit Edition 1 Click Start Network 2 Locate the host name of the server computer and then double click the host name 3 Right click the shared printer name and then click Connect 4 Click Install driver 5 Wait until the driver is copied from the server to the client computer A new printer object will be added to the Printers folder The time taken for t...

Page 59: ... installation a Click Start Devices and Printers b Right click the printer you just created and select Printer properties c On the General tab click Print Test Page When a test page is printed successfully installation is complete Peer to Peer If you use the peer to peer method the print driver is installed on each client computer The client computers can modify the driver and handle the print job...

Page 60: ...etwork The shared printer name is the name assigned during the server installation process If this is a new printer you may be prompted to install a print driver If no system driver is available specify the location where the driver is available 7 Select Yes if you want this printer to be set as the default printer and then click Next 8 Click Finish For Windows Vista and Windows Vista 64 bit Editi...

Page 61: ...rver installation process If this is a new printer you may be prompted to install a print driver If no system driver is available specify the location where the driver is available 4 Confirm the printer name and then select whether to use this printer as the default printer and click Next 5 If you want to verify installation click Print a test page 6 Click Finish When a test page is printed succes...

Page 62: ...f you want to verify installation click Print a test page 7 Click Finish When a test page is printed successfully installation is complete For Windows 7 Windows 7 64 bit Edition and Windows Server 2008 R2 1 Click Start Devices and Printers 2 Click Add a printer to launch the Add Printer wizard 3 Select Add a network wireless or Bluetooth printer If the printer is listed select the printer and clic...

Page 63: ... Double click the installer icon 3 Click Continue on the Introduction screen 4 Select a language for the Software License Agreement 5 After reading the Software License Agreement click Continue 6 If you agree to the terms of the Software License Agreement click Agree to continue the installation process 7 Click Continue if Select a Destination screen appears 8 Click Install to perform the standard...

Page 64: ...elect the printer connected via USB from the Printer Name list Name Location and Print Using are automatically entered 8 Click Add When Using Bonjour Epson AcuLaser MX14NF Only 1 Turn on the printer 2 Ensure that your computer is connected to the network Ensure that the Ethernet cable is connected between the printer and the network 3 Display System Preferences and then click Print Fax 4 Click the...

Page 65: ...Note When the printing is set up using IP printing the queue name is displayed as blank You do not need to specify it 7 Click Add Adding a Printer on Mac OS X 10 4 11 When Using a USB Connection 1 Turn off the printer and your computer 2 Connect the printer and your computer with the USB cable 3 Turn on the printer and your computer 4 Start Printer Setup Utility Note You can find Printer Setup Uti...

Page 66: ...ter Setup Utility Note You can find Printer Setup Utility in the Utilities folder in Applications 4 Click Add 5 Click Default Browser in the Printer Browser dialog box 6 Select the printer connected via Bonjour from the Printer Name list Name and Print Using are automatically entered 7 Click Add When Using IP Printing Epson AcuLaser MX14NF Only 1 Turn on the printer 2 Ensure that your computer is ...

Page 67: ...ne Printer Daemon LPD for Protocol 7 Enter the IP address of the printer in the Address area Name and Print Using are automatically entered Note When the printing is set up using IP printing the queue name is displayed as blank You do not need to specify it 8 Click Add Epson AcuLaser MX14 Series User s Guide Printer Connection and Software Installation 67 ...

Page 68: ...e the paper fibers run along the length ofthepaper isrecommended Forpaperheavierthan135gsm 36lbbond grainshort wherethe paper fibers run along the width of the paper is preferred Envelopes can be printed from the multipurpose feeder MPF and priority sheet inserter PSI Fan paper or other specialty media before loading in the paper tray Do not print on label stock once a label has been removed from ...

Page 69: ...m Size Paper on page 105 Automatic Document Feeder ADF Guidelines Epson AcuLaser MX14NF Only The ADF accommodates the following original sizes Width 148 215 9 mm 5 83 8 50 inches Length 210 355 6 mm 8 27 14 00 inches The weight range includes 60 105 gsm Follow these guidelines when loading original documents into the ADF Load documents face up so that the top of the document enters the printer fir...

Page 70: ...hat Can Damage Your Printer Your printer is designed to use a variety of media types for print jobs However some media can cause poor output quality increased paper jams or damage to your printer Unacceptable media includes Paper that is too heavyweight or too lightweight less than 60 gsm or more than 163 gsm Transparencies Photo paper or coated paper Tracing paper Illumination film Special ink je...

Page 71: ...paper Leather paper embossed paper Conductive paper such as origami paper carbonic paper or conductively coated paper Wrinkled creased folded or ripped paper Damp or wet paper Wavy or curled paper Paper with staples clips ribbons or tape Label paper with some labels already peeled off or that are partially cut off Paper pre printed by another printer or copier Paper pre printed all over rear side ...

Page 72: ...otopensealedpackagesofpaperuntilyouarereadytoloadthemintotheprinter Leavepaper in the original packaging For most commercial cut size grades the ream wrapper contains an inner lining that protects the paper from moisture loss or gain Leave the media inside the bag until you are ready to use it reinsert unused media in the bag and reseal it for protection Some specialty media is packaged inside res...

Page 73: ...LEF 7 5 3 875 inches Envelope DL SEF 110 220 mm Envelope DL LEF 220 110 mm Envelope C5 SEF 162 229 mm Postcard 100 148 mm Postcard 148 200 mm Yougata 2 SEF 114 162 mm Yougata 2 LEF 162 114 mm Yougata 3 SEF 98 148 mm Yougata 3 LEF 148 98 mm Yougata 4 105 235 mm Yougata 6 98 190 mm Younaga 3 120 235 mm Nagagata 3 120 235 mm Nagagata 4 90 205 mm Kakugata 3 216 277 mm Custom size Width 76 2 215 9 mm 3...

Page 74: ...cutive SEF 7 25 10 5 inches Legal 13 Folio SEF 8 5 13 inches Legal 14 SEF 8 5 14 inches Statement SEF 139 7 215 9 mm Envelope Com 10 SEF 4 125 9 5 inches Envelope Monarch SEF 3 875 7 5 inches Envelope DL SEF 110 220 mm Envelope C5 SEF 162 229 mm Yougata 4 105 235 mm Yougata 6 98 190 mm Younaga 3 120 235 mm Nagagata 3 120 235 mm Nagagata 4 90 205 mm Kakugata 3 216 277 mm Custom size Width 76 2 215 ...

Page 75: ...age 80 Loading Envelope in the Priority Sheet Inserter PSI on page 87 Printing on print media that differs from the paper size or paper type selected on the print driver may lead to paper jams To ensure that printing is correctly done select the correct paper size and paper type Loading Print Media Loading print media properly helps prevent jams and ensures trouble free printing Beforeloadingprint...

Page 76: ... the following dimensions Width 76 2 215 9 mm 3 00 8 50 inches Length 148 5 355 6 mm 5 85 14 00 inches The PSI accepts print media within the following dimensions Width 76 2 215 9 mm 3 00 8 50 inches Length 190 5 355 6 mm 7 50 14 00 inches Loading Print Media in the Multipurpose Feeder MPF Note To avoid paper jams do not remove the paper cover while printing is in progress Use only laser print med...

Page 77: ...1 Open the front cover 2 Pull the slide bar forward until it stops 3 Pull the length guide forward until it stops Epson AcuLaser MX14 Series User s Guide Printing Basics 77 ...

Page 78: ...he print media flex the sheets back and forth and then fan them Straighten the edges of the stack on a level surface 6 Load print media on the MPF with the top edge first and with the recommended print side facing up Epson AcuLaser MX14 Series User s Guide Printing Basics 78 ...

Page 79: ...ide the length guide towards the printer until it touches the print media Note Depending on the size of print media first slide the slide bar backward until it stops and then pinch the length guide and slide it backward until it touches print media Epson AcuLaser MX14 Series User s Guide Printing Basics 79 ...

Page 80: ... must specify the paper size setting by using the print driver Note For more information about setting the paper size and type on the print driver refer to the Help provided for the print driver Loading Envelope in the Multipurpose Feeder MPF Note When you print on envelopes be sure to specify the envelope setting on the print driver If not specified the print image will be rotated 180 degrees Eps...

Page 81: ...urned to the right TopreventDL Monarch Yougata2 andYougata3frombeingwrinkled theyarerecommendedtobe loaded with the print side facing up flap opened and facing you Note When you load the envelopes in the long edge feed LEF orientation be sure to specify the landscape orientation on the print driver Epson AcuLaser MX14 Series User s Guide Printing Basics 81 ...

Page 82: ... envelopes with windows or coated linings These lead to paper jams and can cause damage to the printer Note If you do not load envelopes in the MPF right after they have been removed from the packaging they may bulge To avoid jams flatten them as shown below when loading them in the MPF Epson AcuLaser MX14 Series User s Guide Printing Basics 82 ...

Page 83: ...hes or less To confirm the correct orientation of each print media such as envelopes see the instruction on the Envelope Paper Setup Navigator on the print driver Loading Postcard in the Multipurpose Feeder MPF Note Whenyouprintonpostcards besuretospecifythepostcardsettingontheprintdrivertogettheoptimum print result Epson AcuLaser MX14 Series User s Guide Printing Basics 83 ...

Page 84: ...ng W Postcard Load the w postcard with the side to be printed on facing up and the left edge of the w postcard in first Note To confirm the correct orientation of each print media such as postcards see the instruction on the Envelope Paper Setup Navigator on the print driver Epson AcuLaser MX14 Series User s Guide Printing Basics 84 ...

Page 85: ... paper cover while printing is in progress Use only laser print media Do not use ink jet paper in this printer 1 Open the front cover 2 Insert the paper cover into the printer and then align the paper cover to the marking on the paper tray Epson AcuLaser MX14 Series User s Guide Printing Basics 85 ...

Page 86: ...rint media flex the sheets back and forth and then fan them Straighten the edges of the stack on a level surface 5 Load print media on the paper cover with the top edge first and with the recommended print side facing up Epson AcuLaser MX14 Series User s Guide Printing Basics 86 ...

Page 87: ... Note Formoreinformationaboutsettingthepapersizeandtypeontheprintdriver refertotheHelpprovided for the print driver Loading Envelope in the Priority Sheet Inserter PSI Note Be sure to fully insert the envelope until it stops Otherwise print media that is loaded on the multipurpose feeder MPF will be fed When you print on envelopes be sure to specify the envelope setting on the print driver If not ...

Page 88: ...and the flap turned to the right When Loading C5 Nagagata 3 4 or Kakugata 3 Load the envelope with the side to be printed on facing up flap opened and facing you Important Never use envelopes with windows or coated linings These lead to paper jams and can cause damage to the printer Epson AcuLaser MX14 Series User s Guide Printing Basics 88 ...

Page 89: ...To avoid jams flatten them as shown below when loading them in the PSI If envelopes are still not fed correctly add some bending to the flap of the envelopes as shown in the following illustration The amount of the bending shall be 5 mm 0 20 inches or less Epson AcuLaser MX14 Series User s Guide Printing Basics 89 ...

Page 90: ...once it is closed Do not close the window until duplex printing is complete Operations on Your Computer The following procedure uses Microsoft Windows XP WordPad as an example Note The way to display the printer Properties Printing Preferences dialog box differs according to the application software Refer to the manual of your respective application software 1 From the File menu select Print 2 Sel...

Page 91: ... 7 Click Print in the Print dialog box to start printing Important When you start manual duplex printing the instruction window appears Note that the window cannot be reopened once it is closed Do not close the window until duplex printing is complete Loading Print Media in the Multipurpose Feeder MPF 1 First print the even pages rear sides For a six page document rear sides are printed in the ord...

Page 92: ...aper jams Straighten them before setting them 3 Stack the prints and set them as they are with the blank side facing up into the MPF and then press the button Pages are printed in the order of page 1 rear of page 2 page 3 rear of page 4 and then page 5 rear of page 6 Note Printing on both sides of the paper is not possible if the document consists of various sizes of paper Epson AcuLaser MX14 Seri...

Page 93: ...sert Output to TraymessageappearsontheLCDpanelwhen the even pages finish printing 2 After the even pages are printed remove the paper stack from the center output tray Note Warped or curled prints can cause paper jams Straighten them before setting them 3 Stacktheprintsandsetthemastheyare withtheblanksidefacingup into thePSI andthenpress the button Epson AcuLaser MX14 Series User s Guide Printing ...

Page 94: ...document consists of various sizes of paper Using the Output Tray Extension The output tray extension is designed to prevent print media from falling from the printer after the print job is complete Before printing a long length document ensure that the output tray extension is fully extended Epson AcuLaser MX14 Series User s Guide Printing Basics 94 ...

Page 95: ...describes how to set the paper size and type on the operator panel See Also Understanding the Printer Menus on page 208 Setting Paper Sizes 1 Press the System button 2 Select Tray Settings and then press the button 3 Select MPF and then press the button 4 Select Paper Size and then press the button 5 Select the correct paper size for the print media loaded and then press the button Epson AcuLaser ...

Page 96: ... to use all the features of the printer When you choose Print from an application awindowrepresentingtheprintdriveropens Selecttheappropriatesettingsforthefileto print Print settings selected from the driver have precedence over the default menu settings selected from the operator panel or Printer Setting Utility Clicking Properties Preferences from the initial Print dialog box enables you to chan...

Page 97: ...the job to the selected printer Canceling a Print Job There are several methods for canceling a print job Canceling From the Operator Panel To cancel a job after it has started printing 1 Press the Stop button Note Printing is canceled only for the current job All the following jobs will continue to print Canceling a Job From the Computer Windows Canceling a Job From the Taskbar When you send a jo...

Page 98: ...nter you selected when you sent the job A list of print jobs appears in the printer window 3 Select the job you want to cancel 4 Press the Delete key 5 Click Yes on the Printers dialog box to cancel a print job Direct Print Using the USB Storage Device The Print From USB Memory feature allows you to print PDF TIFF or JPEG files that are scanned and stored in a USB memory using the Scan to USB Memo...

Page 99: ...nting preferences To select printing preferences 1 Click start Printers and Faxes for Windows XP Click Start Printers and Faxes for Windows Server 2003 Click Start Devices and Printers for Windows 7 and Windows Server 2008 R2 Click Start Control Panel Hardware and Sound Printers for Windows Vista and Windows Server 2008 A list of available printers appears 2 Right click the icon for your printer a...

Page 100: ...n access the Print dialog box 2 Select your printer and click Preferences to open the print driver 3 Make selections on the driver tabs Note In Windows you can save current printing options with a distinctive name and apply them to other print jobs Make selections on the Paper Output Graphics Layout or Watermarks Forms tab and then click Save under Favorites on the Paper Output tab Click Help for ...

Page 101: ... Favorites Duplex Copies Collated Paper Summary Paper Size Paper Type MPF Orientation Envelope Paper Setup Navigator Printer Status Restore Defaults Graphics tab Image Quality Toner Saving Mode Image Enhancement Screen Image Settings Apply to All Elements Apply to Selected Element Brightness Contrast Restore Defaults Layout tab Image Orientation Multiple Up Poster Mixed Document Output Size Reduce...

Page 102: ...th the document open in your application click File and then click Print 2 Select your printer from Printer 3 Select the desired printing options from the menus and drop down lists that are displayed Note InMacOS X clickSaveAsonthePresetsmenuscreentosavethecurrentprintersettings Youcan createmultiplepresetsandsaveeachwithitsowndistinctivenameandprintersettings Toprintjobs using specific printer se...

Page 103: ...ided Reverse page orientation Flip horizontally Color Matching ColorSync Vendor Matching Profile Paper Handling Pages to Print Page Order Scale to fit paper size Destination Paper Size Scale down only Cover Page Print Cover Page Cover Page Type Billing Info Scheduler Print Document Priority Epson AcuLaser MX14 Series User s Guide Printing Basics 103 ...

Page 104: ...he one to load standard size paper See Also Loading Print Media in the Multipurpose Feeder MPF on page 76 Loading Print Media in the Priority Sheet Inserter PSI on page 85 Setting Paper Sizes and Types on page 95 Defining Custom Paper Sizes Before printing set the custom size on the print driver Note When setting the paper size on the print driver and the operator panel be sure to specify the same...

Page 105: ...wn arrow buttons The length of the short edge cannot be longer than the long edge even if it is within the specified range The length of the long edge cannot be shorter than the short edge even if it is within the specified range 7 To assign a paper name select the Name the Paper Size check box and then enter the name in Paper Name Up to 14 characters can be used for the paper name 8 If necessary ...

Page 106: ...ac OS X Print Driver This section explains the procedure using Mac OS X 10 6 TextEdit as an example 1 From the File menu select Page Setup 2 Select your printer from Format For 3 From Paper Size select Manage Custom Sizes 4 In the Custom Paper Sizes window click A newly created setting Untitled is displayed in the list 5 Double click Untitled and enter a name for the setting 6 Enter the size of th...

Page 107: ...theSettingswindowandallowsyoutomodifytheStatusMonitorsettings Click the name of the desired printer listed on the Printer Selection window The Printer Status window appears You can check the printer status and print job status For more information about Status Monitor see Help The following procedure uses Windows XP as an example 1 Click start All Programs 2 Select EPSON 3 Select your printer 4 Se...

Page 108: ...methodsofprintingareport page Printing a System Settings Page To verify detailed printer settings print a System Settings page The Operator Panel Note The reports and lists are all printed in English 1 Press the System button 2 Select Report List and then press the button 3 Select System Settings and then press the button The System Settings page is printed The Printer Setting Utility The followin...

Page 109: ...anel When you first enter the menus from the operator panel you see a highlight in the menus This highlight indicates the factory default menu setting These settings are the original printer settings Note Factory defaults may vary for different countries To select a new value as a default menu setting 1 Press the System button 2 Select the desired menu and then press the button 3 Select the desire...

Page 110: ...utton to return to the Select Function screen These settings are active until new ones are selected or the factory defaults are restored Driver settings may have precedence over changes previously made In such case change the defaults of the operator panel Using the Printer Setting Utility to Change the Printer Settings You can select menu items and corresponding values from the Printer Setting Ut...

Page 111: ...lectthedesiredvalue andthenclicktheApplyNewSettingsorRestartprintertoapplynew settings button Driver settings may have precedence over changes previously made and may require you to change the Printer Setting Utility defaults Adjusting the Language To display a different language on the operator panel The Operator Panel 1 Press the System button 2 Select Panel Language and then press the button 3 ...

Page 112: ...MX14NF Only This section provides information for network printing with WSD the new Windows Vista Windows Server 2008 Windows Server 2008 R2 and Windows 7 protocol of Microsoft Adding Roles of Print Services When you use Windows Server 2008 or Windows Server 2008 R2 you need to add the roles of print services to the Windows Server 2008 or Windows Server 2008 R2 client For Windows Server 2008 1 Cli...

Page 113: ...he Software Disc that shipped with your printer or using Add Printer Wizard Installing a Print Driver Using the Add Printer Wizard 1 Click Start Control Panel Hardware and Sound Printers Start Devices and Printers for Windows Server 2008 R2 and Windows 7 2 Click Add a printer to launch the Add Printer Wizard 3 Select Add a network wireless or Bluetooth printer 4 In the list of available printers s...

Page 114: ...owings Establish the Internet connection so that Windows Update can scan your computer Add the print driver to your computer in advance 5 If prompted install the print driver on your computer If you are prompted for an administrator password or confirmation type the password or provide confirmation 6 Complete the additional steps in the wizard and then click Finish 7 Print a test page to verify pr...

Page 115: ...ng the ADF or one sheet at a time using the document glass Important Avoid loading documents that are smaller than 148 0 210 0 mm 5 83 8 27 inch or larger than 215 9 355 6 mm 8 5 14 inch different sizes or weights together booklets pamphlets transparencies or documents having other unusual characteristics in ADF Carbon paper or carbon backed paper coated paper onion skin or thin paper wrinkled or ...

Page 116: ... document glass Contaminants on the document glass may cause black spots on the copy printout For best results clean the document glass before use For more information see Cleaning the Scanner on page 301 To make a copy from the document glass 1 Open the document cover 2 Placethedocumentfacedownonthedocumentglassandalignitwiththeregistrationguideonthe top left corner of the document glass Epson Ac...

Page 117: ...til its hinges are caught by the stopper and then close the document cover If the book or magazine is thicker than 20 mm start copying with the document cover open 4 Press the Copy button 5 Customize the copy settings including the number of copies copy size and image quality See Also Setting Copy Options on page 119 To clear the settings use the Clear All button 6 Press the Start button to begin ...

Page 118: ...nnection is not required for copying You cannot load the following documents in the ADF Be sure to place them on the document glass Curled originals Pre punched paper Lightweight originals Folded creased or torn originals Cut and paste originals Carbon paper To make copy from the ADF 1 Load up to 15 sheets of 64 gsm documents face up on the ADF with top edge of the documents in first Then adjust t...

Page 119: ...ction auto reset or the Back button is pressed the ClearAll button is pressed or the Copy button is pressed again Number of Copies You can specify the number of copies from 1 to 99 1 For the Epson AcuLaser MX14NF load the document s face up with top edge in first into the ADF or place a single document face down on the document glass and close the document cover For the Epson AcuLaser MX14 place a...

Page 120: ...ed to Off on the operator panel 1 For the Epson AcuLaser MX14NF load the document s face up with top edge in first into the ADF or place a single document face down on the document glass and close the document cover For the Epson AcuLaser MX14 place a single document face down on the document glass and close the document cover See Also Making Copies From the ADF Epson AcuLaser MX14NF Only on page ...

Page 121: ... item is available only when Multiple Up is set to Off or Manual 1 For the Epson AcuLaser MX14NF load the document s face up with top edge in first into the ADF or place a single document face down on the document glass and close the document cover For the Epson AcuLaser MX14 place a single document face down on the document glass and close the document cover See Also Making Copies From the ADF Ep...

Page 122: ...gl Ltr 78 Ldgr Ltr 64 50 Note You can also use the numeric keypad to input the desired zoom ratio from 25 to 400 or press the buttontoenlargethezoomratioorpressthe buttontoreducethezoomratioin1 intervals See the following table for specific zoom ratios copy A5 B5 A4 original A5 100 122 141 B5 81 100 115 A4 70 86 100 Epson AcuLaser MX14 Series User s Guide Copying 122 ...

Page 123: ...lt document size 1 For the Epson AcuLaser MX14NF load the document s face up with top edge in first into the ADF or place a single document face down on the document glass and close the document cover For the Epson AcuLaser MX14 place a single document face down on the document glass and close the document cover See Also Making Copies From the ADF Epson AcuLaser MX14NF Only on page 118 Making Copi...

Page 124: ...e up with top edge in first into the ADF or place a single document face down on the document glass and close the document cover For the Epson AcuLaser MX14 place a single document face down on the document glass and close the document cover See Also Making Copies From the ADF Epson AcuLaser MX14NF Only on page 118 Making Copies From the Document Glass on page 116 2 Press the Copy button 3 Select ...

Page 125: ...ace a single document face down on the document glass and close the document cover For the Epson AcuLaser MX14 place a single document face down on the document glass and close the document cover See Also Making Copies From the ADF Epson AcuLaser MX14NF Only on page 118 Making Copies From the Document Glass on page 116 2 Press the Copy button 3 Select Lighten Darken and then press the button 4 Sel...

Page 126: ...ace a single document face down on the document glass and close the document cover For the Epson AcuLaser MX14 place a single document face down on the document glass and close the document cover See Also Making Copies From the ADF Epson AcuLaser MX14NF Only on page 118 Making Copies From the Document Glass on page 116 2 Press the Copy button 3 Select Sharpness and then press the button 4 Select t...

Page 127: ...ent face down on the document glass and close the document cover For the Epson AcuLaser MX14 place a single document face down on the document glass and close the document cover See Also Making Copies From the ADF Epson AcuLaser MX14NF Only on page 118 Making Copies From the Document Glass on page 116 2 Press the Copy button 3 Select Auto Exposure and then press the button 4 Select On and then pre...

Page 128: ...pending on the setting of the Reduce Enlarge menu 1 For the Epson AcuLaser MX14NF load the document s face up with top edge in first into the ADF or place a single document face down on the document glass and close the document cover For the Epson AcuLaser MX14 place a single document face down on the document glass and close the document cover See Also Making Copies From the ADF Epson AcuLaser MX...

Page 129: ...enumberofcopies copysize onlyforOffor Manual and image quality See Also Setting Copy Options on page 119 6 Press the Start button to begin copying When you are using the document glass and Multiple Up is set to Auto ID Card Copy or Manual thedisplaypromptsyouforanotherpage SelectYesorNo andthenpressthe button If you select Yes select Continue or Cancel and then press the button Margin Top Bottom Y...

Page 130: ...ttings including the number of copies copy size and image quality See Also Setting Copy Options on page 119 6 Press the Start button to begin copying Margin Left Right You can specify the left and right margins of the copy 1 For the Epson AcuLaser MX14NF load the document s face up with top edge in first into the ADF or place a single document face down on the document glass and close the document...

Page 131: ...ns on page 119 6 Press the Start button to begin copying Margin Middle You can specify the middle margin of the copy 1 For the Epson AcuLaser MX14NF load the document s face up with top edge in first into the ADF or place a single document face down on the document glass and close the document cover For the Epson AcuLaser MX14 place a single document face down on the document glass and close the d...

Page 132: ... Start button to begin copying Changing the Default Settings The COPY menu options including image quality can be set to the most frequently used modes To create your own default settings 1 Press the System button 2 Select Defaults Settings and then press the button 3 Select Copy Defaults and then press the button 4 Select the desired menu item and then press the button 5 Select the desired settin...

Page 133: ...200 dpi grayscale Images for an inkjet printer 150 300 dpi Images for a high resolution printer 300 600 dpi Scanning beyond these recommended resolutions may exceed the capabilities of the application If you require a resolution above those recommended in the above table you should reduce the size of the image by previewing or pre scan and cropping before scanning the image Scanning to a USB Conne...

Page 134: ...ument face down on the document glass and close the document cover See Also Making Copies From the ADF Epson AcuLaser MX14NF Only on page 118 Making Copies From the Document Glass on page 116 2 Press the Scan button 3 Select Scan to Computer USB and then press the button 4 Configure the scanning settings as necessary 5 Press the Start button The scanned image file is generated Epson AcuLaser MX14 ...

Page 135: ...inter supports the Tool Without An Interesting Name TWAIN driver for scanning images TWAIN is one of the standard components provided by Windows XP Windows Server 2003 Windows Server 2008 Windows Server 2008 R2 Windows Vista Windows 7 and Mac OS X 10 4 10 5 10 6 and works with various scanners The following procedure uses Windows XP as an example Note Ensure that the printer is connected to the co...

Page 136: ...DF Epson AcuLaser MX14NF Only on page 118 Making Copies From the Document Glass on page 116 2 Click start AllPrograms MicrosoftOffice MicrosoftOffice2010Tools Microsoft Clip Organizer 3 Click File Add Clips to Organizer From Scanner or Camera 4 In the Insert Picture from Scanner or Camera dialog box under Device select your TWAIN device 5 Click Custom Insert 6 Select your scanning preferences and ...

Page 137: ...nd later operating systems and works with digital cameras and scanners Unlike the TWAIN driver the WIA driver allows you to scan an image and easily manipulate those images without using additional software The following procedure uses Windows XP as an example Note Ensure that the printer is connected to the computer using the USB cable 1 For the Epson AcuLaser MX14NF load the document s face up w...

Page 138: ...se Windows Photo Gallery instead of Paint 3 Click File From Scanner or Camera Paint button From scanner or camera for Windows Server 2008 R2 and Windows 7 The WIA window appears Note The illustration may vary for different operating systems 4 SelectyourscanningpreferencesandclickAdjustthequalityofthescannedpicturetodisplay the Advanced Properties dialog box 5 Select the desired properties includin...

Page 139: ...r SMB protocol You can select the kind of the server and specify a destination to store the scanned document with the EpsonNet Config or Address Book Editor The following items are required to use the Scan to Server Computer feature Using SMB To transfer data via SMB your computer must run on one of the following operating systems that includes folder sharing For Mac OS X a shared user account is ...

Page 140: ...rvices 6 0 Windows XP FTPserviceofMicrosoftInternetInformationServer3 0 4 0orInternetInformationServices 5 0 5 1 Mac OS X FTP service of Mac OS X 10 4 2 10 4 4 10 4 8 10 4 9 10 4 10 10 4 11 10 5 10 6 For information on how to configure the FTP service contact your system administrator Follow the procedure below to use the Scan to Server Computer feature Confirming a Login name and Password on page...

Page 141: ... do not use a password for your user login you need to create a password for your user login account with the following procedure For Windows XP 1 Click start Control Panel User Accounts 2 Click Change an account 3 Select your account 4 Click Create a password and add in a password for your user login account For Windows Server 2003 1 Click Start Administrative Tools Computer Management 2 Click Lo...

Page 142: ...d in a password for your user login account For Windows Server 2008 and Windows Server 2008 R2 1 Click Start Control Panel 2 Click User Accounts 3 Click User Accounts 4 Click Create a password for your account and add in a password for your user login account For Mac OS X 10 4 10 5 10 6 1 Click System Preferences Accounts 2 Select your account 3 Select Change Password 4 Enter a password for your u...

Page 143: ...cifying a Destination to Store the Document When Using SMB Share a folder to store the scanned document using the following procedure For Windows XP Home Edition 1 Create a folder in the desired directory on your computer Example of folder name MyShare 2 Right click the folder and then select Properties 3 Click the Sharing tab and then select Share this folder on the network 4 Enter a shared name ...

Page 144: ...Note Write down this shared name because you will use this name in the next setting procedure Epson AcuLaser MX14 Series User s Guide Scanning 144 ...

Page 145: ...sers to change my files 6 Click Apply and then click OK Note To add sub folders create new folders in the shared folder you have created Example Folder name MyShare Second level folder name MyPic Third level folder name John You should now see MyShare MyPic John in your directory After you created a folder go to Configuring the Printer Settings on page 155 Epson AcuLaser MX14 Series User s Guide S...

Page 146: ... click the folder 2 Select Folder Options from Tools 3 Click View tab and then deselect the Use simple file sharing Recommended check box 4 Click OK and then close the window 5 Right click the folder and then select Properties 6 Select the Sharing tab and then select Share this folder Epson AcuLaser MX14 Series User s Guide Scanning 146 ...

Page 147: ...g procedure 8 Click Permissions to create a write permission for this folder 9 Click Add 10 Search user login name by clicking Advanced or enter the user login name in the Enter the object names to select box and click Check Names to confirm Example of user login name MySelf Epson AcuLaser MX14 Series User s Guide Scanning 147 ...

Page 148: ...OK 12 Click the user login name that you have just entered Select the Full Control check box This will grant you permission to send the document into this folder 13 Click OK 14 Click Apply and then click OK Epson AcuLaser MX14 Series User s Guide Scanning 148 ...

Page 149: ...age 155 For Windows Server 2003 1 Create a folder in the desired directory on your computer Example of folder name MyShare 2 Right click the folder and then select Properties 3 Click the Sharing tab and then select the Share this folder 4 Enter a shared name in the Share name box Note Note down the shared name as you need to use this name in the next setting procedure 5 Click Permissions to give w...

Page 150: ...ck Names to confirm Example of user login name MySelf Note Do not use Everyone as the user login name 8 Click OK 9 Click the user login name that you have just entered Select the Full Control check box This will grant you permission to send the document to this folder 10 Click OK Epson AcuLaser MX14 Series User s Guide Scanning 150 ...

Page 151: ...o Configuring the Printer Settings on page 155 For Windows Vista Windows 7 Windows Server 2008 Windows Server 2008 R2 1 Create a folder in the desired directory on your computer Example of folder name MyShare 2 Right click the folder and then select Properties 3 Click the Sharing tab and then select Advanced Sharing For Windows Vista when User Account Control dialog box appears click Continue 4 Se...

Page 152: ...ssion for this folder 7 Click Add 8 Search user login name by clicking Advanced or enter the user login name in the Enter the object names to select box and click Check Names to confirm Example of user login name MySelf Note Do not use Everyone as the user login name 9 Click OK Epson AcuLaser MX14 Series User s Guide Scanning 152 ...

Page 153: ...ders create new folders in the shared folder you have created Example Folder name MyShare Second level folder name MyPic Third level folder name John You should now see MyShare MyPic John in your directory After you created a folder go to Configuring the Printer Settings on page 155 For Mac OS X 10 4 1 Select Home from the Go menu 2 Double click Public 3 Create a folder Example of folder name MySh...

Page 154: ...ed Folder Shared folder for Mac OS X 10 6 check box 4 Open Sharing Permissions 5 Click the plus sign 6 Specify an account you want to share and then click Select 7 Set the Privilege of the account to Read Write 8 Repeat steps 5 to 7 as needed and then close the window 9 Open System Preferences and then click Sharing 10 Select the File Sharing check box and then click Options 11 Select the Sharefil...

Page 155: ...e EpsonNet Config 1 Launch your web browser 2 Enter the IP address of the printer in the address bar and then press the Enter key The printer s web page appears Note For details on how to check the IP address of the printer see Verifying the IP Settings on page 47 3 Click the Address Book tab If user name and password are required enter the correct user name and password Epson AcuLaser MX14 Series...

Page 156: ...Note The default ID and password are both blank NULL 4 Under Network Scan Comp Serv click Computer Server Address Book Epson AcuLaser MX14 Series User s Guide Scanning 156 ...

Page 157: ...elect any unused number and click Add The Add Network Scan Address page appears 1 2 3 4 5 6 7 8 9 To fill in the fields enter the information as follows Epson AcuLaser MX14 Series User s Guide Scanning 157 ...

Page 158: ...tvalue of 21 for FTP and 139 for SMB 5 Login Name if required by host Enter the user account name that has access to the shared folder on your computer or FTP server 6 Login Password Enter the password corresponding to the above login name Note Empty password is not valid in the Scan to Computer feature Ensure that you have a valid password for the user login account See Confirming a Login name an...

Page 159: ...Pic John For Server FTP Enter the server path to store the scanned document After you configured settings go to Sending the Scanned File to the Network on page 162 From the Address Book Editor 1 Click start All Programs EPSON your printer Address Book Editor Note The window to select a device appears when multiple fax drivers are installed on your computer In this case click the name of the desire...

Page 160: ...ill in the fields enter the information as follows 1 Name Enter a friendly name that you want it to appear on the Address Book 2 Server Type Select Computer if you store the document in a shared folder of your computer Select Server if you use a FTP server Epson AcuLaser MX14 Series User s Guide Scanning 160 ...

Page 161: ... 1 100 5 Share Name For Computer only Enter the name of the shared folder on the recipient computer 6 Path For Computer To store the scanned document in the share folder directly without creating any subfolder leave the space blank To store the scanned document in the folder you created under the share folder enter the path as following Example Share Folder name MyShare Second level folder name My...

Page 162: ...up with top edge in first into the ADF or place a single document face down on the document glass See Also Making Copies From the ADF Epson AcuLaser MX14NF Only on page 118 Making Copies From the Document Glass on page 116 2 Press the Scan button 3 Select Scan to Network and then press the button 4 Select Scan to and then press the button 5 Select Computer Net or Server FTP or Search Address Book ...

Page 163: ...glass and close the document cover For the Epson AcuLaser MX14 place a single document face down on the document glass and close the document cover See Also Making Copies From the ADF Epson AcuLaser MX14NF Only on page 118 Making Copies From the Document Glass on page 116 2 Insert the USB storage device into the front USB port of the printer USB Memory appears 3 Select Scan to and then press the b...

Page 164: ...onNet Config See Setting a Fax E mail Address Book on page 164 for more details Setting a Fax E mail Address Book The following procedure uses Windows XP as an example 1 Launch your web browser 2 Enter the IP address of the printer in the address bar and then press the Enter key The printer s web page appears Note For details on how to check the IP address of the printer see Verifying the IP Setti...

Page 165: ...4 Under Fax E mail click Personal Address Epson AcuLaser MX14 Series User s Guide Scanning 165 ...

Page 166: ...E mail With the Scanned File Note To use the Scan to E mail function you first need to set up your SMTP Simple Mail Transfer Protocol server information SMTP is a protocol for sending e mail For details refer to the EpsonNet Config Help 1 Load the document s face up with top edge in first into the ADF or place a single document face down on the document glass Epson AcuLaser MX14 Series User s Guid...

Page 167: ...ct the e mail group registered in the E mail Groups and then press the button Search Address Book Enter a text to search from the E mail Address Book and then press the button Select the e mail address from the list and then press the button Note Users need to be registered before you can select Address Book on the operator panel 6 Select scanning options as required 7 Press the Start button to se...

Page 168: ...e scanned in color will have a larger file size than the same image scanned in black and white 1 Press the System button 2 Select Defaults Settings and then press the button 3 Select Scan Defaults and then press the button 4 Select Color and then press the button 5 Select one of the following options and then press the button Black White Scans in black and white mode This is available only when Fi...

Page 169: ... press the button 200 x 200dpi Produces the lowest resolution and smallest file size factory default 300 x 300dpi Produces medium resolution and a medium file size 400 x 400dpi Produces high resolution and a large file size 600 x 600dpi Produces the highest resolution and largest file size Setting the Original Size To specify the size of the original 1 Press the System button 2 Select Defaults Set...

Page 170: ...ttings for an Individual Job Scanning to a Computer To temporarily change a scan setting when scanning to a computer 1 Press the Scan button 2 For the Epson AcuLaser MX14NF select the scan destination and then press the button For the Epson AcuLaser MX14 select Scan to Computer USB and then press the button 3 Select the desired menu item and then press the button 4 Select the desired setting or en...

Page 171: ...nd then press the button 4 Select the desired menu item and then press the button 5 Select the desired setting or enter the value using the numeric keypad and then press the button 6 Repeat steps 4 and 5 as needed 7 Press the Start button to begin the scan Epson AcuLaser MX14 Series User s Guide Scanning 171 ...

Page 172: ...e provider for the DSL filter 1 Plug one end of a telephone line cord to the wall jack connector and the other end to an active wall jack 1 2 1 Wall jack connector 2 To the wall jack Note Use the telephone line cord which has four contacts The cord included with your printer has four contacts It is recommended that you plug the cord to the wall jack which also has four contacts Epson AcuLaser MX14...

Page 173: ...printer is used for using the fax service on the printer 1 Press the System button 2 Select Admin Menu and then press the button 3 Select Fax Settings and then press the button 4 Select Region and then press the button 5 Select the region where the printer is used and then press the button 6 Ensure that Restart System is displayed select Yes and then press the button The printer restarts automatic...

Page 174: ...he numeric keypad Note If you make a mistake while entering numbers press the C Clear button to delete the last digit 6 Press the button when the number on the LCD panel is correct 7 Select Company Name and then press the button 8 Enter your name or company name using the numeric keypad You can enter alphanumeric characters using the numeric keypad including special symbols by pressing the 1 and b...

Page 175: ...button to re enter the digit 7 Press the button when the date on the LCD panel is correct 8 Select Set Time and then press the button 9 Enter the correct time using the numeric keypad or select the correct time 10 Press the button when the time on the LCD panel is correct 11 To return to the previous screen press the Back button Changing the Clock Mode You can set the current time using either the...

Page 176: ...to be fed to the document output tray The document output tray should be emptied before it exceeds 15 sheets or your original documents may be damaged Note To get the best scan quality especially for gray scale images use the document glass instead of the ADF You cannot load the following documents in the ADF Be sure to place them on the document glass Curled originals Pre punched paper Lightweigh...

Page 177: ... 2 Adjust the document resolution referring to Resolution on page 178 Loading an Original Document on the Document Glass 1 Open the document cover 2 Placethedocumentfacedownonthedocumentglassandalignitwiththeregistrationguideonthe top left corner of the document glass Epson AcuLaser MX14 Series User s Guide Faxing Epson AcuLaser MX14NF Only 177 ...

Page 178: ... a page from a book or magazine lift the document cover until its hinges are caught by the stopper and then close the document cover If the book or magazine is thicker than 20 mm start faxing with the document cover open Resolution To specify the resolution level to be used for fax transmission 1 Press the Fax button 2 Select Resolution and then press the button 3 Select the desired menu item and ...

Page 179: ... supported by the receiving device Document Type To select the default document type for the current fax job 1 Press the Fax button 2 Select Document Type and then press the button 3 Select the desired setting and then press the button Note Values marked by an asterisk are the factory default menu settings Text Suitable for documents with text Photo Suitable for documents with photos Lighten Darke...

Page 180: ...code 9 and then press the Redial Pause button before entering the telephone number appears on the LCD panel to indicate when a pause is entered Sending a Fax Automatically 1 Load the document s face up with top edge in first into the ADF or place a single document face down on the document glass and close the document cover See Also Loading an Original Document on the ADF on page 176 Loading an Or...

Page 181: ...on Press the Redial Pause button to redial and then press the button Press the Speed Dial button Enter the speed dial number between 01 and 99 using the numeric keypad and then press the button Note Before you use the One touch button you need to register a number for any speed dial from 01 to 08 For more information on how to store the number see Storing a Number for Speed Dialing on page 193 5 P...

Page 182: ...nter the fax number of the remote fax machine using the numeric keypad If the document is loaded on the ADF press the Start button If the document is not loaded on the ADF press the Start button select the desired setting and then press the button Note Press the Stop button to cancel the fax job at any time while sending the fax Confirming Transmissions When the last page of your document has been...

Page 183: ... not automatically redial a number that was busy when the number was manually entered Sending a Delayed Fax TheDelayedStartmodecanbeusedtosavescanneddocumentsfortransmissionataspecifiedtimeto take advantage of lower long distance rates 1 Load the document s face up with top edge in first into the ADF or place a single document face down on the document glass and close the document cover See Also L...

Page 184: ...all the documents to be faxed to its memory and sends them at the specified time After faxing in the Delayed Start mode is complete the data in the memory is cleared Sending a Fax from the Driver Direct Fax You can send a fax directly from the computer running a Microsoft Windows operating system or Mac OS X by using the driver Note Only black and white faxes can be sent using Direct Fax For Windo...

Page 185: ... application and then select your fax driver 3 Click Preferences 4 Specify the fax settings For more information click Help of the driver Note The settings done here are only applied to a single fax job 5 Click OK to close the Printing Preferences dialog box 6 Click Print Epson AcuLaser MX14 Series User s Guide Faxing Epson AcuLaser MX14NF Only 185 ...

Page 186: ... Device Address Book For more information on how to specify the destination click Help to see the Help of the fax driver Note Enter the password in the Password field in the Authorization area before sending a fax if the Fax service is locked with a password 8 Click Start Sending For Mac OS X Note ThefollowingprocedureusesMacOSX10 6TextEditasanexample Thenamesofthewindowsand the buttons may be dif...

Page 187: ... 63 1 Open the file you want to send by fax 2 Open the print dialog box from the application and then select your fax driver 3 Specify the fax settings Note The settings done here are only applied to a single fax job 4 Click Print The Fax Recipient dialog box appears 5 Specify the destination for the recipient in one of the following ways Specify a recipient directly a Enter a name and phone numbe...

Page 188: ...Phone Book dialog box appears b Select a recipient and then click Add to Recipient List c Click Close Note Enter the password in the Password field in the Authorization area before sending a fax if the Fax service is locked with a password 6 Click OK Epson AcuLaser MX14 Series User s Guide Faxing Epson AcuLaser MX14NF Only 188 ...

Page 189: ... FAX Mode or Ans FAX Mode on page 190 Using an Answering Machine on page 199 Receiving Faxes Using the DRPD Mode on page 191 Loading Paper for Receiving Faxes The instructions for loading paper in the priority sheet inserter PSI or multipurpose feeder MPF are the same whether you are printing faxing or copying except that faxes can only be printed on Letter A4 or Legal sized paper See Also Loading...

Page 190: ...esanincomingfax theexternaltelephoneringsforthetime specified in Auto Ans TEL FAX and then the printer automatically receives a fax In the Ans FAX Mode if the caller leaves a message the answering machine stores the message as it would normally If your printer hears a fax tone on the line it automatically starts to receive a fax Note If you have set Auto Answer Fax and your answering machine is tu...

Page 191: ... several different telephone numbers The particular number someone uses to call you on is identified by different ringing patterns which consist of various combinations of long and short ringing sounds Before using the DRPD option Distinctive Ring service must be installed on your telephone line by the telephone company To set up DRPD you will need another telephone line at your location or someon...

Page 192: ...sh copying printing or re supply the toner cartridges the printer automatically prints the fax Polling Receive You can receive faxes from the remote fax machine when you want to receive it 1 Press the Fax button 2 Select Polling Receive and then press the button 3 Select On and then press the button 4 Enter the fax number of the remote machine and then press the button Note For information on how ...

Page 193: ...lect Phone Number and then press the button 9 Enter the number you want to store using the numeric keypad and then press the button To insert a pause between numbers press the Redial Pause button appears on the LCD panel 10 Select Apply Settings and then press the button 11 Ensure that Apply Settings is displayed select Yes and then press the button 12 To store more fax numbers repeat steps 5 to 1...

Page 194: ... to suit your fax needs See Also Resolution on page 178 Lighten Darken on page 179 6 Press the Start button 7 The document scans to the memory When you are using the document glass the display prompts you for another page Select Yes to add more documents or to select No to begin sending the fax immediately and then press the button 8 The fax number stored in the speed dial location is automaticall...

Page 195: ...d then press the button 4 Select Group Dial and then press the button 5 Select the desired group dial number between 01 and 06 and then press the button 6 Select Name and then press the button 7 Enter the name and then press the button 8 Select Speed Dial No and then press the button 9 Select the speed dial numbers and then press the button 10 Select Apply Settings and then press the button 11 Ens...

Page 196: ...ew name and then press the button c Select Apply Settings and then press the button d Ensure that Are You Sure is displayed select Yes and then press the button 7 To change the speed dial number a Select Speed Dial No and then press the button b Select or deselect the desired speed dial number Press the button c Select Apply Settings and then press the button d Ensure that Are You Sure is displaye...

Page 197: ...use one or more group numbers in one operation Then continue the procedure to complete the desired operation Your printer automatically scans the document loaded in the ADF or on the document glass into the memory The printer dials each of the numbers included in the group Printing an Address Book List You can check your automatic dial setting by printing an Address Book List Note The list is prin...

Page 198: ...he password specified for Panel Lock and then press the button 4 Select Secure Settings and then press the button 5 Select Secure Receive and then press the button 6 Select Secure Receive Set and then press the button 7 Select Enable and then press the button Note The factory default password is 0000 8 To return to the standby mode press the System button When a fax is received in the secure recei...

Page 199: ...et menu by following steps 1 to 6 in To turn the secure receiving mode on 2 Select Disable and then press the button 3 To return to the previous screen press the Back button Using an Answering Machine 1 2 3 5 4 1 To the wall jack 2 Printer 3 Line 4 Telephone Answering Device 5 Phone You can connect a telephone answering device TAD directly to the back of your printer as shown above Epson AcuLaser ...

Page 200: ...On you can hear voice or fax tones from the remote machine and then press the Start button and hang up the receiver Press the two digit remote receive code and hang up the receiver Using a Computer Modem 1 2 3 5 4 6 1 To the internet 2 Computer 3 Printer 4 Line 5 Telephone Answering Device 6 Phone If you want to use your computer modem for faxing or for a dial up internet connection connect the co...

Page 201: ...n press the button 4 Select Line Monitor and then press the button 5 Select the desired volume and then press the button 6 Reboot the printer by turning the power switch off and then on Ringer Volume 1 Press the System button 2 Select Admin Menu and then press the button 3 Select Fax Settings and then press the button 4 Select Ring Tone Volume and then press the button 5 Select the desired volume ...

Page 202: ...esired setting or enter the value using the numeric keypad 6 Press the button to save the selection 7 If necessary repeat steps 4 to 6 8 To return to the previous screen press the Back button For details on available menu items see Available Fax Setting Options on page 202 Available Fax Setting Options You can use the following setting options for configuring the fax system Epson AcuLaser MX14 Ser...

Page 203: ...ttern configure the fax setup to monitor for that specific ring pattern Auto Answer Fax Sets the interval at which the printer goes into the fax receive mode after receiving an incoming call Auto Ans TEL FAX Sets the interval at which the printer goes into the fax receive mode after the external telephone receives an incoming call Auto Ans Ans FAX Sets the interval at which the printer goes into t...

Page 204: ...vedigits Thisnumberdialsbeforeanyauto dial number is started It is useful for accessing the Private Automatic Branch Exchange PABX Discard Size Sets whether to discard text or images at the bottom of a fax page when the entire page does not fit onto the output paper Selecting Auto Reduction automatically reduces the fax page to fit it onto the output paper and does not discard any images or text a...

Page 205: ...al and then press the button 8 Select On and then press the button 9 Press the Back button to return to the previous menu 10 Select Prefix Dial Num and then press the button 11 Enter an up to five digit prefix number from 0 9 and 12 Press the button when the prefix dial number on the LCD panel is correct 13 Reboot the printer by turning the power switch off and then on Changing Setting Options The...

Page 206: ...rmation Fax Activity Report This report shows information about the recent 50 faxes you received or sent Protocol Monitor This report shows the status of the protocol when the latest fax was being sent Monitor Report This report shows the details of a fax job This is printed when the fax was successfully sent Transmission Report This report shows the details of a fax job This is printed when the f...

Page 207: ...port or list is printed Note You cannot manually print Monitor Report Transmission Report or Broadcast Report using the procedure above They are printed after a fax job completed according to the setting For details on the setting of when to print them see Fax Transmit on page 220 or Fax Broadcast on page 221 Epson AcuLaser MX14 Series User s Guide Faxing Epson AcuLaser MX14NF Only 207 ...

Page 208: ...Report List menu to print various types of reports and lists Note ApasswordisrequiredtoentertheReport ListmenuwhenPanel Lock SetissettoEnable In this case enter the password you specified and press the button The reports and lists are all printed in English System Settings Purpose To print a list of the information such as the printer name serial number and print volume For the Epson AcuLaser MX14...

Page 209: ...ived or sent Billing Meters Purpose Displays the number of processed print jobs on the printer console Values Total Impression Display the total number of prints Admin Menu Use Admin Menu to configure a variety of printer features Note A password is required to enter the Admin Menu menu when Panel Lock Set is set to Enable In this case enter the password you specified and press the button Phone Bo...

Page 210: ... Use the Network menu to change the printer settings affecting jobs sent to the printer through the network Note Values marked by an asterisk are the factory default menu settings Ethernet Purpose To specify the communication speed and the duplex settings of Ethernet The change becomes effective after the printer is turned off and then on Values Auto Detects the Ethernet settings automatically 10B...

Page 211: ...ess entered on the operator panel IP Address Manually sets the IP address allocated to the printer Subnet Mask Manually sets the subnet mask Gateway Address Manually sets the gateway address Note To configure the IPv6 settings use EpsonNet Config Protocol Purpose To enable or disable each protocol The change becomes effective after the printer is turned off and then on Values LPD Disable Disables ...

Page 212: ...sable Disables the Bonjour mDNS Enable Enables the Bonjour mDNS Initialize NVM Purpose To initialize network data stored in Non Volatile Memory NVM After executing this function and rebooting the printer all network settings are reset to their default values Values Yes Initializes the wired network data stored in NVM No Does not initialize the wired network data stored in NVM Fax Settings Epson Ac...

Page 213: ...ernDetection DRPD option adistinctive ring service must be installed on your telephone line by the telephone company After the telephone company has provided a separate number for faxingwithadistinctiveringpattern configurethefaxsetuptomonitorforthat specific ring pattern Auto Answer Fax Purpose To set the interval at which the printer goes into the fax receive mode after receiving an incoming cal...

Page 214: ...ng Tone Volume Purpose Tosetthevolumeoftheringtone whichindicatesthatanincomingcallisatelephonecallthroughthe internal speaker when Ans Select is set to TEL FAX Mode Values Off Turns off the volume of the ring tone Min Sets the volume of the ring tone Middle Max Line Type Purpose To select the line type Values PSTN Sets the line type to PSTN PBX Sets the line type to PBX Epson AcuLaser MX14 Series...

Page 215: ...mpts within the range of 3 to 255 seconds The default is eight seconds Number of Redial Purpose To specify the number of redial attempts to make when the destination fax number is busy within the range of 0 to 9 If you enter 0 the printer will not redial The default is 3 Redial Delay Purpose To specify the interval between redial attempts within the range of 1 to 15 minutes The default is one minu...

Page 216: ...e Values Off Does not receive a fax by pressing a remote receive code on the external telephone On Receives a fax by pressing a remote receive code on the external telephone Remote Rcv Tone Purpose To specify the remote receive code in two digits to start Remote Receive Send Header Purpose To print the information of sender on the header of faxes Values Off Does not print the information of sender...

Page 217: ...ter to be printed on the header of faxes Fax Cover Page Purpose To set whether to attach a cover page to faxes Values Off Does not attach a cover page to faxes On Attaches a cover page to faxes DRPD Pattern Purpose To provide a separate number for faxing with a distinctive ring pattern Epson AcuLaser MX14 Series User s Guide Using the Operator Panel Menus and Keypad 217 ...

Page 218: ...which pattern you need to select to use this service Forexample Pattern7istheNewZealandFaxAbilitydistinctiveringing pattern rings for 400ms stops for 800ms rings for 400ms and stops for 1400ms This pattern is repeated over and over again This printer only responds to Distinctive Alert cadence s DA4 in New Zealand Prefix Dial Purpose To select whether to set a prefix dial number Epson AcuLaser MX14...

Page 219: ...per Values Off Prints any excess at the bottom of a fax page without discarding it On Discards any excess at the bottom of a fax page Auto Reduction Automatically reduces a fax page to fit it onto the output paper ECM Purpose To set whether to enable the Error Correction Mode ECM To use the ECM the remote machines must also support the ECM Values Off Disable the ECM On Enables the ECM Extel Hook T...

Page 220: ...6 Kbps 14 4 Kbps 33 6 Kbps Fax Activity Purpose To set whether to automatically print a fax activity report after every 50 incoming and outgoing fax communications Values Auto Print Automaticallyprintsafaxactivityreportafterevery50incomingandoutgoing fax communications No Auto Print Does not automatically print a fax activity report Fax Transmit Purpose To set whether to print a transmission repor...

Page 221: ...smission report after every fax transmission Print On Error Prints a transmission report only when an error occurs Print Disable Does not print a transmission report after a fax transmission to multiple destinations Region Purpose To select the region where the printer is used System Settings Use the System Settings menu to configure a variety of printer features Note Values marked by an asterisk ...

Page 222: ...rm up time Select a value between 1 and 30 minutes for the Low Power mode if you want a balance between energy consumption and a shorter warm up period The printer automatically returns to the standby mode from the Power Saver mode when it receives data from the computer In the Low Power mode you can also return the printer to the standby mode by pressing any button on the operator panel In the Sl...

Page 223: ...aitsfordatatoarrivefromthecomputer Theprintjob is cancelled if it times out Values Off Disables the job time out On 30sec Specifies the amount of time that the printer waits for data to arrive from the computer 5 300sec Clock Settings Purpose To set the date and time and regional time zone of the printer Values Set Date Specifies the current date Set Time Specifies the current time Date Format yy ...

Page 224: ...gh Panel Alert Tone Off Does not emit a tone when the operator panel input is incorrect Low Emits a tone at the specified volume when the operator panel input is incorrect Medium High Auto Clear Alert Off Does not emit a tone before the printer performs auto clear Low Emits a tone at the specified volume five seconds before the printer performs auto clear Medium High Job Tone Off Does not emit a t...

Page 225: ...ones Low Sets the volume of all the alert tones at once Medium High mm inch Purpose To specify the measurement unit displayed after the numeric value on the operator panel Values Millimeters mm Specifies the default measurement unit Inches Low Toner Alert Msg Purpose To specify whether to show the alert message when the toner is low Values Off Does not show the alert message when the toner is low ...

Page 226: ...risk are the factory default menu settings F W Version Purpose To display the version of the controller Adjust BTR Purpose Tospecifytheoptimumvoltagesettingsforprintingforthetransferroller BTR Tolowerthevoltage set negative values To increase set positive values The default settings may not give the best output on all paper types If you see mottles on the print output try to increase the voltage I...

Page 227: ... increase set positive values The default settings may not give the best output on all paper types When the printed paper has curled try to lower the temperature When the toner does not fuse on the paper properly try to increase the temperature Note The print quality changes depending on the values you select for this item Values Plain 0 3 3 Light Card 0 3 3 Epson AcuLaser MX14 Series User s Guide...

Page 228: ... toner cartridge Values Yes Stirs the toner in a new toner cartridge No Does not stir the toner in a new toner cartridge Toner Refresh Purpose To use up a toner cartridge when you need to replace it before the end of its life or to stir the toner in a new toner cartridge Values Black Yes Cleans the toner in the toner cartridge No Does not clean the toner in the toner cartridge Epson AcuLaser MX14 ...

Page 229: ... Initializes the system parameters No Does not initialize the system parameters Epson AcuLaser MX14 System Section Yes Initializes the system parameters No Does not initialize the system parameters Non Genuine Mode Purpose To use toner cartridge of another manufacturer Note Using non genuine toner cartridges may make some printer features unusable reduce print quality and decrease the reliability ...

Page 230: ... the printer is being used Note Anincorrectaltitudeadjustmentsettingleadstopoorprintingquality incorrectindicationofremaining toner Values 0m Specifies the altitude of the location where the printer is installed 1000m 2000m 3000m Counter Reset Purpose To reset the toner counter Values Yes Reset the toner counter No Does not reset the toner counter Secure Settings Use the Secure Settings menu to se...

Page 231: ... to Unlocked Values Panel Lock Set Disable Does not restrict access to Admin Menu and Report List with a password Enable Restricts access to Admin Menu and Report List with a password Change Password 0000 9999 Sets or changes the password required to access Admin Menu and Report List Service Lock Purpose To specify whether to enable each of the printer services or to require a password to use the ...

Page 232: ...Enables the Print From USB Memory service but requires a password Change Password 0000 9999 SetsorchangesthepasswordrequiredtousetheCopy FAX Scan and Print from USB Memory services Secure Receive Epson AcuLaser MX14NF Only Purpose To specify whether to require a password to print incoming faxes and to set or change the password When Secure Receive Set is set to Enable the printer stores incoming f...

Page 233: ...on source USB Settings Use the USB Settings menu to change printer settings affecting a USB port Note Values marked by an asterisk are the factory default menu settings Port Status Purpose To enable or disable the USB interface Values Disable Disables the USB interface Enable Enables the USB interface Defaults Settings UsetheDefaults Settingsmenutoconfigurethedefaultcopy scan andfaxsettingsofthepr...

Page 234: ...the copy job Values Off Does not sort the copy job On Sorts the copy job Auto Automatically determines which output mode for the copy job Reduce Enlarge Purpose To set the default copy reduction enlargement ratio Values mm series 200 A5 A4 141 A5 B5 122 100 B5 A5 81 A4 A5 70 50 inch series 200 Epson AcuLaser MX14 Series User s Guide Using the Operator Panel Menus and Keypad 234 ...

Page 235: ...intervals This item is available only when Multiple Up is set to Off or Manual Document Size Purpose To specify the default document size Values A4 210 297 mm A5 148 210 mm B5 182 257 mm Letter 8 5 11 Folio 8 5 13 Epson AcuLaser MX14NF Only Legal 8 5 14 Epson AcuLaser MX14NF Only Executive 7 25 10 5 Document Type Purpose To select the copy image quality Epson AcuLaser MX14 Series User s Guide Usin...

Page 236: ...r printed documents Darker1 Makes the copy darker than the original Works well with light print or faint pencil markings Darker2 Sharpness Purpose To set the default sharpness level Values Sharpest Makes the copy sharper than the original Sharper Normal Does not make the copy sharper or softer than the original Softer Makes the copy softer than the original Softest Auto Exposure Purpose To suppres...

Page 237: ...matically reduces the original pages to fit onto one sheet of paper ID Card Copy Prints the original pages onto one sheet of paper in the original size Manual Prints the original pages onto the one sheet of paper in the size specified in Reduce Enlarge Margin Top Bottom Purpose To specify the value of the top and bottom margins Values 4 mm 0 2 inch Specify the value in increments of 1 mm 0 1 inch ...

Page 238: ...er features Note Values marked by an asterisk are the factory default menu settings Scan to Network Epson AcuLaser MX14NF Only Purpose To store the scanned image on a network server or on a computer Values Computer Net StoresthescannedimageonacomputerusingtheServerMessageBlock SMB protocol Server FTP Stores the scanned image on a server using the FTP protocol File Format Purpose To specify the fil...

Page 239: ...e Scans in grayscale mode Color Scans in color mode Color Photo Scans in color mode This is suitable for photographic images Resolution Purpose To specify the default scan resolution Values 200 200dpi 300 300dpi 400 400dpi 600 600dpi Document Size Purpose To specify the default document size Epson AcuLaser MX14 Series User s Guide Using the Operator Panel Menus and Keypad 239 ...

Page 240: ...s well with dark print Lighter1 Normal Works well with standard type or printed documents Darker1 Makes the scanned image darker than the original Works well with light print or faint pencil markings Darker2 Sharpness Purpose To set the default sharpness level Values Sharpest Makes the scanned image sharper than the original Sharper Normal Does not make the scanned image sharper or softer than the...

Page 241: ...age Margin Top Bottom Purpose To specify the value of the top and bottom margins Values 2 mm 0 1 inch Specify the value in increments of 1 mm 0 1 inch 0 50 mm 0 0 2 0 inch Margin Left Right Purpose To specify the value of the left and right margins Values 2 mm 0 1 inch Specify the value in increments of 1 mm 0 1 inch 0 50 mm 0 0 2 0 inch Margin Middle Purpose To specify the value of the middle mar...

Page 242: ...Lower Sets the image compression level to Lower Max E Mail Size Epson AcuLaser MX14NF Only Purpose Tospecifythemaximumsizeofe mailthatcanbesent withintherangeof50Kbytesto16384Kbytes The default is 2048 K bytes Fax Defaults Epson AcuLaser MX14NF Only Use the Fax Defaults menus to configure a variety of fax features Note TheFaxservicecannotbeusedunlessyousetuparegioncodeunderRegion IfRegionisnotsetu...

Page 243: ... fine detail The Super Fine mode is enabled only if the remote machine also supports the super fine resolution See the notes below Ultra Fine Suitable for documents containing photographic images Note Faxes scanned in the Super Fine mode transmit at the highest resolution supported by the receiving device Document Type Purpose To select the default document type Values Text Suitable for documents ...

Page 244: ...e After faxing in the Delayed Start mode is complete the data in the memory is cleared Values 21 00 PM9 00 Specify the fax transmission start time when sending a fax at a specified time 0 00 23 59 AM PM1 00 12 59 Note A maximum of 19 delayed fax jobs can be stored in this printer Print from USB Defaults Note Values marked by an asterisk are the factory default menu settings Layout Purpose To autom...

Page 245: ...fault menu settings Purpose To specify the paper loaded in the MPF Values Paper Size A4 210x297 A5 148x210 B5 182x257 Letter 8 5x11 7 2x10 5 US Folio 8 5x13 Legal 8 5x14 Statement 10Env 4 1x9 5 Monarch Env Monarch Env L C5 Env 162x229 DL Env 110x220 DL Env L 110x220 148 x 100mm 148 x 200mm Epson AcuLaser MX14 Series User s Guide Using the Operator Panel Menus and Keypad 245 ...

Page 246: ... 355 mm 5 8 14 0 inches Landscape X 210 mm 8 3 inch Specifies the width of the custom size paper 77 215 mm 3 0 8 5 inches Paper Type Plain Light Card Labels Envelope Recycled Postcard Note For more information on supported paper sizes see Usable Print Media on page 72 Panel Language Note Value marked by an asterisk is the factory default menu settings Epson AcuLaser MX14 Series User s Guide Using ...

Page 247: ...ol Nederlands Português Europeu Türkçe Panel Lock Function This feature prevents unauthorized users from changing settings on the operator panel made by the administrator However you can select settings for individual print jobs using the print driver Enabling the Panel Lock 1 Press the System button 2 Select Admin Menu and then press the button Epson AcuLaser MX14 Series User s Guide Using the Op...

Page 248: ...et is Enable perform steps 1 to 2 Enter the current password and then press the button Perform steps 3 to 4 Select Change Password and then press the button Enter the new password and then press the button This will change the password Disabling the Panel Lock Note For the Epson AcuLaser MX14NF you can select Disable for Panel Lock Set when all items under Service Lock are set to Unlocked and Secu...

Page 249: ...from USB Lock 1 Press the System button 2 Select Admin Menu and then press the button 3 Select Secure Settings and then press the button 4 Select Panel Lock and then press the button 5 Select Panel Lock Set and then press the button 6 Select Enable and then press the button 7 As necessary select Change Password and change the password using the numeric keypad Then press the button Note The default...

Page 250: ... value using the numeric keypad and then press the button You can select from 1 30 minutes for Low Power Timer or 6 11 minutes for Sleep Timer 7 To return to the previous screen press the Back button Resetting to Factory Defaults Afterexecuting Initialize NVMandrebootingtheprinter themenuparametersordataareresetto their factory default values Note The following procedure does not initialize the ne...

Page 251: ...password you enter four digit number For the Epson AcuLaser MX14NF you may also need to enter names For example when you set up your printer you enter your name or your company name When you store speed dial or group dial numbers you need to enter the corresponding names Entering Characters Epson AcuLaser MX14NF Only When prompted to enter a letter press the appropriate button until the correct le...

Page 252: ... 4 5 j k l J K L 5 6 m n o M N O 6 7 p q r s P Q R S 7 8 t u v T U V 8 9 w x y z W X Y Z 9 0 0 _ space Changing Numbers or Names Ifanincorrectnumberornameisentered presstheC Clear buttontoclearthenumberorcharacter Then enter the correct number or character Epson AcuLaser MX14 Series User s Guide Using the Operator Panel Menus and Keypad 252 ...

Page 253: ...s Ensure that the stacked print media does not exceed the maximum height indicated on the paper width guides Do not load wrinkled creased damp or curled print media Flex fan and straighten print media before you load it If a jam occurs with print media try feeding one sheet at a time through the MPF or the PSI Do not use print media that you have cut or trimmed Do not mix print media sizes weights...

Page 254: ...Donotattempttoremoveapaperjammeddeeplyinsidetheproduct particularlyapaperwrapped around a Fusing Unit or a heat roller Otherwise it may cause injuries or burns Switch off the product promptly and contact your local Epson representative Important Do not attempt to clear any jams using tools or instruments This may permanently damage the printer Epson AcuLaser MX14 Series User s Guide Troubleshootin...

Page 255: ...he print media path 1 3 4 6 7 8 2 5 1 Center Output Tray 2 Photoconductor Drum 3 Levers 4 Rear Cover 5 ADF Cover Epson AcuLaser MX14NF Only 6 Front Cover 7 Multipurpose feeder MPF 8 Priority Sheet Inserter PSI Epson AcuLaser MX14 Series User s Guide Troubleshooting 255 ...

Page 256: ...ounded outlet before performing maintenance To avoid burns do not clear paper jams immediately after printing The fusing unit becomes extremely hot during use Note To resolve the error displayed on the LCD panel you must clear all print media from the print media path 1 Open the ADF cover 2 Remove the jammed document by carefully pulling it in the direction of the arrow shown in the following illu...

Page 257: ...it difficult to pull the document open the document feeder tray 4 Remove the jammed document from the document output tray 5 Close the document feeder tray Epson AcuLaser MX14 Series User s Guide Troubleshooting 257 ...

Page 258: ...sure that you adjust the document guides before printing a Legal size document 7 If you cannot remove the jammed document from the document output tray or cannot find any jammed document there open the document cover Epson AcuLaser MX14 Series User s Guide Troubleshooting 258 ...

Page 259: ...n the direction of the arrow shown in the following illustration Clearing Paper Jams From the Front of the Printer Note To resolve the error displayed on the LCD panel you must clear all print media from the print media path Epson AcuLaser MX14 Series User s Guide Troubleshooting 259 ...

Page 260: ...1 Remove the paper cover 2 Remove any paper jammed from the front of the printer 3 Replace the paper cover in the printer Epson AcuLaser MX14 Series User s Guide Troubleshooting 260 ...

Page 261: ... prevent electric shock always turn off the printer and disconnect the power cord from the grounded outlet before performing maintenance To avoid burns do not clear paper jams immediately after printing The fusing unit becomes extremely hot during use Note To resolve the error displayed on the LCD panel you must clear all print media from the print media path 1 Push the rear cover handle and open ...

Page 262: ...2 Lift up the levers 3 Remove any paper jammed from the back of the printer 4 Lower the levers to their original position Epson AcuLaser MX14 Series User s Guide Troubleshooting 262 ...

Page 263: ... to push out the jammed paper Clearing Paper Jams From the Center Output Tray Important To prevent electric shock always turn off the printer and disconnect the power cord from the grounded outlet before performing maintenance To avoid burns do not clear paper jams immediately after printing The fusing unit becomes extremely hot during use Note To resolve the error displayed on the LCD panel you m...

Page 264: ...n the rear cover 2 Lift up the levers 3 Removeanypaperjammedfromthebackoftheprinter Ifnopaperisfoundinthepaperpath face the front of the printer and check the center output tray Epson AcuLaser MX14 Series User s Guide Troubleshooting 264 ...

Page 265: ...4 Lift and open the scanner 5 Remove any paper jammed out of the center output tray 6 Lower and close the scanner Epson AcuLaser MX14 Series User s Guide Troubleshooting 265 ...

Page 266: ...paper remaining inside the printer Use the following procedure to clear the jam 9 Load a print media on the MFP or PSI if there is no print media 10 Press the Clear All button on the operator panel for 3 seconds The print media is fed to push out the jammed paper Epson AcuLaser MX14 Series User s Guide Troubleshooting 266 ...

Page 267: ...duplex printing ensure that the print media is not curled Fan the print media If the print media is damp turn over the print media If the problem continues use print media that is not damp Note If the problem continues even though you have taken suggested actions described above contact the Epson local representative office or an authorised dealer Multi feed jam Problem Action Print media multiple...

Page 268: ...bove and still have a problem turn off the printer wait for 10 seconds and then turn on the printer This often fixes the problem Display Problems Problem Action After the printer is turned on the displayontheLCDpanelisblank keeps showing the Epson logo or the back light is not lit Turn off the printer wait for 10 seconds and turn on the printer Self Test Message appears on the LCD panel When the t...

Page 269: ...er Verify that you are using the correct print driver Ensure that you are using the correct Ethernet or USB cable and that it is securely connected to the printer Ethernet connection is available only on the Epson AcuLaser MX14NF Verify that the correct print media size is selected If you are using a print spooler verify that the spooler has not stalled For the Epson AcuLaser MX14NF check the inte...

Page 270: ...not mix print media types Do not mix print media sizes Removethetopandbottomcurledsheetsofareambeforeloadingtheprintmedia Load a print media source only when it is empty The envelope is creased after printing Ensure that the envelope is loaded as instructed in Loading Envelope in the Multipurpose Feeder MPF on page 80 or Loading Envelope in the Priority Sheet Inserter PSI on page 87 Page breaks in...

Page 271: ...rocedures that use the Printer Setting Utility can also be performed using the operator panel See Also Understanding the Printer Menus on page 208 Printer Setting Utility Windows Only on page 33 Status Monitor Windows Only on page 34 The Output Is Too Light Epson AcuLaser MX14 Series User s Guide Troubleshooting 271 ...

Page 272: ...utputtabinPrintingPreferencesoftheprintdriver changethe Paper Type setting Disable Toner Saving Mode in the print driver 1 On the Graphics tab in Printing Preferences of the print driver ensure that the Toner Saving Mode check box is not selected Adjust the transfer bias 1 Launch the Printer Setting Utility click Adjust BTR on the Printer Maintenance tab 2 Adjust the setting for the type of print ...

Page 273: ...t media recommended for the printer See Also Usable Print Media on page 72 Adjust the temperature of the fusing unit 1 Launch the Printer Setting Utility and click Adjust Fusing Unit on the Printer Maintenance tab 2 Adjust the fixing temperature by turning up the value for your printing media 3 Click Apply New Settings button Note If the problem continues even though you have taken suggested actio...

Page 274: ...he MPF and then print a solid image all over paper 2 Loadtheprintedsheetwiththesidetobeprintedonfacingdown andthenprint a blank sheet of paper Note If the problem continues even though you have taken suggested actions described above contact the Epson local representative office or an authorised dealer The Entire Output Is Blank If this trouble happens contact the Epson local representative office...

Page 275: ...n the Printer Maintenance tab 2 Adjust the setting for the type of print media being used 3 Click Apply New Settings button If you use non recommended print media use the print media recommended for the printer Note If the problem continues even though you have taken suggested actions described above contact the Epson local representative office or an authorised dealer Ghosting Epson AcuLaser MX14...

Page 276: ...ur printing media 3 Click Apply New Settings button If you use non recommended print media use the print media recommended for the printer Note If the problem continues even though you have taken suggested actions described above contact the Epson local representative office or an authorised dealer Fog Problem Action The printed result is foggy Whenthe whole is printed light contacttheEpsonlocalre...

Page 277: ...location set the altitude of the location 1 Launch the Printer Setting Utility and click Adjust Altitude on the Printer Maintenance tab 2 Selectthevalueclosetothealtitudeofthelocationwherethe printerisinstalled 3 Click Apply New Settings button Note If the problem continues even though you have taken suggested actions described above contact the Epson local representative office or an authorised d...

Page 278: ...he Status Monitor 2 Replace the toner cartridge as necessary Start Clean Developer 1 Launch the Printer Setting Utility and click Clean Developer on the Diagnosis tab 2 Click the Start button Note If the problem continues even though you have taken suggested actions described above contact the Epson local representative office or an authorised dealer Wrinkled Stained Paper Epson AcuLaser MX14 Seri...

Page 279: ...m10 whichis220mmorlongerandhasaflaponthelong edge use a different size envelope If the envelope is C5 which is 220 mm or longer and has a flap on the short edge load it in the MPF with the flap open and facing up If the envelope is Monarch or DL which is shorter than 220 mm load it long edge feed in the MPF with the flap open and facing up If the problem continues use a different size envelope Not...

Page 280: ...d then print a solid image all over paper 2 Loadtheprintedsheetwiththesidetobeprintedonfacingdown andthenprint a blank sheet of paper Note If the problem continues even though you have taken suggested actions described above contact the Epson local representative office or an authorised dealer Copy Problem Problem Action Epson AcuLaser MX14NF only A document loaded in the ADF cannot be copied Ensu...

Page 281: ...n page 301 The reverse side of the original is showing on the copy On the Copy menu enable Auto Exposure For information on turning Auto Exposure on and off see Auto Exposure on page 127 Light colors arewashedoutorwhiteon the copy On the Copy menu disable Auto Exposure For information on turning Auto Exposure on and off see Auto Exposure on page 127 Image is too light or dark Use the Lighten Darke...

Page 282: ...if the LCD panel shows Memory Full The printer does not send faxes Check the other fax machine you are sending to to see if it can receive your fax The incoming fax has blank spaces or is received in poor quality The fax machine sending you the fax may be faulty Ask the sender to sort out the problem and resend the fax A noisy phone line can cause line errors Ask the sender to resend the fax Check...

Page 283: ...rrectly 1 Press the System button 2 Select Admin Menu and then press the button 3 Select Fax Settings and then press the button 4 Select Region and then press the button 5 Whenthe settingiscorrect pressthe Back buttontoreturntotheprevious screen Tochangethesetting selectthecorrectregionandthenpressthe button Select Yes to reboot the printer Check that the phone line is connected properly See Also ...

Page 284: ...eslowlythantextwhen using the Scan to E Mail or Scan to Network feature Communicationspeedbecomesslowinscanmodebecauseofthelargeamountof memory required to analyze and reproduce the scanned image Scanning images at a high resolution takes more time than scanning at a low resolution Epson AcuLaser MX14NF Only Document misfeeds or multiple feeds occur in the ADF Ensure that the document s paper type...

Page 285: ...g settings have been set correctly on the EpsonNet Config Scan to E Mail Check the following setting under Address Book Personal Address Address Scan to Network Check the following settings under Address Book Computer Server Address Book Name Displayed on Printer Network Type Host Address IP Address or DNS Name Port Number Login Name if required by host Login Password Name of Shared Directory Subd...

Page 286: ...ta via the print driver The TWAIN driver cannot connect to the printer Ensure that you are using the correct Ethernet or USB cable and that it is securely connected to the printer Check whether the printer is turned on If the printer is turned on reboot it by turning the power switch off and then on again If a scan application is running close the application once restart the application and then ...

Page 287: ...eaches 85 or more Adjust the humidity or relocate the printer to an appropriate environment No file is displayed on the LCD panel when you are selecting a file for Print from USB Memory feature Confirmthattherearefileswiththesupportedfileformats PDF TIFF orJPEG inthe USB storage device Ifthetargetfileisinadeephierarchyin theUSBstoragedevice movethe filetothe root directory in the USB storage devic...

Page 288: ...ord used for the SMTP server are set correctly by contacting your server administrator 016 718 Press the button to clear the message Retry when the printer does not process any job 016 719 Press the button to cancel the current job Retry when the printer does not process any job 016 720 016 744 Press the button to clear the message If this does not solve the problem contact the Epson local represe...

Page 289: ...lowing Delete the data stored in the memory Lower the resolution setting Reduce the number of pages 017 980 Press the button to clear the message Retry when the printer does not process any job 017 981 017 988 Press the button to clear the message Check if the interface cable is securely connected or your computer does not have any problem 018 338 Turn off the printer and then on If this does not ...

Page 290: ...ress the button to clear the message Check if the domain name of the SMB server is correct Check DNS connection or check if the name of the forwarding destination server is registered with DNS 031 529 Press the button to clear the message Check if the Ethernet cable is properly connected and if the password for the SMB server is correct 031 530 Press the button to clear the message Check if the wo...

Page 291: ... path setting to the FTP server is correct 031 582 Pressthe buttontoclearthemessage Check if the FTP serverencountersany write protectionor disk problem 031 584 Press the button to clear the message Check the following If the file name you specified is not used by other users If file or folder that has the same name as the one you specified already exists If the FTP server encounters any write pro...

Page 292: ...s try the following Check if the phone line is connected properly Check if the destination number is correct Set Number of Redial to the largest value Set Interval Timer or Redial Delay longer See Also Connecting the Telephone Line on page 172 034 701 034 702 034 703 Pressthe button to clear the message Iftheerrorcontinuesto appearaftertheredialfor thespecified number of times try the following Ch...

Page 293: ...nterval Timer or Redial Delay longer Check if the destination number is available 034 715 Pressthe button to clear the message Iftheerrorcontinuesto appearaftertheredialfor thespecified number of times try the following Set Number of Redial to the largest value Set Interval Timer or Redial Delay longer Lower Modem Speed 034 716 Press the button to clear the message If the error continues to appear...

Page 294: ...ressthe buttontoclearthemessage Checkifthedestinationmachineblocksyourfaxasthejunkfax If it does ask the receiver to disable the setting 034 752 Press the button to clear the message Check if the phone line is connected properly See Also Connecting the Telephone Line on page 172 034 753 034 754 Press the button to clear the message Lower Modem Speed 034 755 034 756 034 757 034 758 Press the button...

Page 295: ...uthorised dealer See Also Contacting Epson Support on page 318 042 358 061 370 062 321 062 790 Press the button to clear the message The scanned data is deleted Retry scanning the document 075 100 Check and clear the paper path load the paper and then press the button to clear the message See Also Clearing Paper Jams From the Front of the Printer on page 259 075 921 Load paper for the second side ...

Page 296: ...the specified toner cartridge soon See Also Replacing the Toner Cartridge on page 304 093 926 Replace the specified toner cartridge with the supported one See Also Replacing the Toner Cartridge on page 304 093 933 Removethespecifiedtonercartridgeandinstallanewone Ifyoudonotreplacethetonercartridge print quality problems may occur See Also Replacing the Toner Cartridge on page 304 093 974 Turn off ...

Page 297: ...ge 318 116 314 116 323 116 325 116 326 116 335 116 355 116 395 117 331 117 332 117 333 117 334 117 340 117 342 117 343 117 344 117 346 117 348 Retry and check the report Turn off the printer and then on If this does not solve the problem contact the Epson local representative office or an authorised dealer See Also Contacting Epson Support on page 318 Epson AcuLaser MX14 Series User s Guide Troubl...

Page 298: ...ile System Remove from USB Port Remove the USB memory device and check if it is usable Press the button to clear the message Contacting Service When you call for printer service be prepared to describe the problem you are experiencing or the error message on the LCD panel You need to know the model of your printer and serial number For the model name see the label on therearcoverofyourprinter Fort...

Page 299: ...its service life the Replace the toner cartridge message appears When you want to use the printer in the Non Genuine Mode enable the Non Genuine Mode and replace the toner cartridge Important If you use the printer in the Non Genuine Mode the performance of the printer may not be at its optimum And any problems that may arise from the use of the Non Genuine Mode are not covered by our quality guar...

Page 300: ...nter Setting Utility The following procedure uses Windows XP as an example 1 Click start All Programs EPSON your printer Printer Setting Utility Note The window to select a printer appears in this step when multiple print drivers are installed on your computer In this case click the name of the desired printer listed in Printer Name The Printer Setting Utility appears 2 Click the Printer Maintenan...

Page 301: ...t in poor performance of the product Never use aerosol cleaners or it may catch fire and cause explosion c Caution Whencleaningthisproduct alwaysswitchoffandunplugit Accesstoalivemachineinteriormay cause electric shock Cleaning the Scanner Keepthescannercleantoensurethebestpossiblecopies Cleanthescanneratthestartofeachdayand during the day as needed 1 Slightly dampen a soft lint free cloth or pape...

Page 302: ... dry 1 2 3 4 1 Film 2 White Document Cover 3 Document Glass 4 ADF Glass Available only on the Epson AcuLaser MX14NF 4 For the Epson AcuLaser MX14NF wipe the underside of the white document cover and film until they are clean and dry For the Epson AcuLaser MX14 wipe the underside of the white document cover until it is clean and dry Epson AcuLaser MX14 Series User s Guide Maintenance 302 ...

Page 303: ...y Keep the ADF feed roller clean to ensure the best possible copies Clean the ADF feed roller at regular intervals 1 Open the ADF cover 2 Wipe the ADF feed roller with a dry soft lint free cloth or paper towel until it is clean Epson AcuLaser MX14 Series User s Guide Maintenance 303 ...

Page 304: ...ot provide warranty coverage for problems caused by using accessories parts or components not supplied by Epson w Warning Use a broom or a wet cloth to wipe off spilled toner Never use a vacuum cleaner for the spills Itmaycatchfirebyelectricsparks insidethevacuum cleaner andcauseexplosion Ifyouspilla large volume of toner contact your local Epson representative Never throw a toner cartridge into a...

Page 305: ...used toner cartridge to avoid spilling of the toner Overview The printer has one color toner cartridge black K When a toner cartridge reaches its usable life span the following messages appear on the LCD panel Message Remaining Page Yield Printer Status and Action 093 426 Printer Toner Cartridge is Close to Life 1 Approx 200 pages 2 The toner cartridge has become low Prepare a new one Replace the ...

Page 306: ...emaining toner may spill We recommend you to use up the toner cartridges within one year after removing them from the packaging Removing the Toner Cartridge 1 Turn off the printer 2 Open the toner access cover 3 Spread a few sheets of paper on the floor or table where the removed toner cartridge is placed Epson AcuLaser MX14 Series User s Guide Maintenance 306 ...

Page 307: ...ridge out Important Do not touch the shutter of the used toner cartridge Always pull the toner cartridge out slowly so you do not spill any toner 6 Place the toner cartridge slowly on the sheets of paper spread in step 3 Epson AcuLaser MX14 Series User s Guide Maintenance 307 ...

Page 308: ... the toner cartridge carefully to avoid spilling of the toner 2 Adjust the toner cartridge to the cartridge holder and then turn it clockwise to align to the lock mark Important Be sure to set the toner cartridge firmly before printing Otherwise it may cause some defects Epson AcuLaser MX14 Series User s Guide Maintenance 308 ...

Page 309: ...s The toner cartridge needs to be ordered occasionally The toner cartridge includes installation instructions on the box Consumables Important Use of consumables not recommended by Epson can impair machine quality and performance Use only consumables recommended by Epson Product Name Product Code HIGH CAPACITY TONER CARTRIDGE 0650 STANDARD CAPACITY TONER CARTRIDGE 0652 RETURN HIGH CAPACITY TONER C...

Page 310: ...using the toner cartridge recommended for this machine degradestheperformanceandprintingqualityoftheprinter Youcouldalsoincurchargesifthemachine breaks down To receive customer support and achieve the optimum performance of the printer be sure to use the toner cartridge recommended by Epson Storing Consumables Store consumables in their original packaging until you need to use them Do not store co...

Page 311: ...g Use the following procedure to start EpsonNet Config 1 Launch your web browser 2 Enter the IP address of the printer in the address bar and then press the Enter key The EpsonNet Config page appears Using Help For details regarding the items that can be set in each EpsonNet Config page click the Help button to display the Help Checking Printer Status with Status Monitor Windows Only Status Monito...

Page 312: ...ssible the printer can send an e mail report to specified e mail addresses containing the following information The error status which has occurred on the printer Setting the E mail Environment Activate EpsonNet Config On the Properties tab configure the following settings according to your e mail environment After configuring the settings on each screen always click Apply and then turn off on the...

Page 313: ...Function Toner cartridge Toner Saving Mode in the Graphics tab of the print driver Thischeckboxallowstheuserstoselectaprintmodethatuses less toner When this feature is used the image quality will be lower than when it is not used Print media Multiple Up in the Layout tab of the print driver The printer prints two or more pages on one side of a sheet The available numbers that each print driver can...

Page 314: ... as one Whendoing2 sidedprinting ablankpagemaybeinsertedautomaticallydependingonthesettingsof the application In this case the blank page is counted as one page However when doing 2 sided printing for odd number of pages the blank page inserted to the rear side of the last odd page is not counted Note Refer to Printing a System Settings Page on page 108 for details on how to print a System Setting...

Page 315: ... cord and the USB cable and go to step 4 3 Remove any paper in the document output tray 4 Remove any paper in the center output tray if there is Close the output tray extension if it is extended Epson AcuLaser MX14 Series User s Guide Maintenance 315 ...

Page 316: ...ter PSI or multipurpose feeder MPF Keep the paper wrapped and away from humidity and dirt 6 Remove the paper cover 7 Slide the slide bar and the length guide backward until each of them stops Epson AcuLaser MX14 Series User s Guide Maintenance 316 ...

Page 317: ...and move it gently Note If the printer is to be moved over a long distance the toner cartridge should be removed to prevent toner from spilling and the printer should be packed inside a box Epson AcuLaser MX14 Series User s Guide Maintenance 317 ...

Page 318: ...r label is usually on the back of the product Product model Product software version Click About Version Info or similar button in the product software Brand and model of your computer Your computer operating system name and version Names and versions of the software applications you normally use with your product Help for Users in North America Epson provides the technical support services listed...

Page 319: ...66 Or you can purchase online at http www epsonstore com U S sales or http www epson ca Canadian sales Help for Users in Latin America Electronic support services are available 24 hours a day at the following web sites Service Access World Wide Web From the Internet you can reach Epson s Latin American web site at http www latin epson com In Brazil you can reach Epson at http www epson com br To s...

Page 320: ... warranty Repair service center Telephone number Fax number Address 02 23416969 02 23417070 No 20 Beiping E Rd Zhongzheng Dist Taipei City 100 Taiwan 02 27491234 02 27495955 1F No 16 Sec 5 Nanjing E Rd Songshan Dist Taipei City 105 Taiwan 02 32340688 02 32345299 No 1 Ln 359 Sec 2 Zhongshan Rd Zhonghe City Taipei County 235 Taiwan 039 605007 039 600969 No 342 1 Guangrong Rd Luodong Township Yilan C...

Page 321: ...1F No 113 ShengliRd PingtungCity PingtungCounty900 Taiwan Help for Users in Australia Epson Australia wishes to provide you with a high level of customer service In addition to your product documentation we provide the following sources for obtaining information Your Dealer Don tforgetthatyourdealercanoftenhelpidentifyandresolveproblems Thedealershouldalwaysbe the first call for advise on problems...

Page 322: ...udes your Epson product documentation type of computer operating system application programs and any information you feel is required Help for Users in Singapore Sources of information support and services available from Epson Singapore are World Wide Web http www epson com sg Information on product specifications drivers for download Frequently Asked Questions FAQ Sales Enquiries and Technical Su...

Page 323: ...r Users in Vietnam Contacts for information support and services are Epson Hotline Phone 84 8 823 9239 Service Center 80 Truong Dinh Street District 1 Hochiminh City Vietnam Help for Users in Indonesia Contacts for information support and services are World Wide Web http www epson co id Information on product specifications drivers for download Frequently Asked Questions FAQ Sales Enquiries questi...

Page 324: ...Surabaya Hitech Mall lt IIB No 12 Jl Kusuma Bangsa 116 118 Surabaya Phone 62 31 5355035 Fax 62 31 5477837 Yogyakarta Hotel Natour Garuda Jl Malioboro No 60 Yogyakarta Phone 62 274 565478 Medan Wisma HSBC 4th floor Jl Diponegoro No 11 Medan Phone Fax 62 61 4516173 Makassar MTC Karebosi Lt Ill Kav P7 8 JI Ahmad Yani No 49 Makassar Phone 62 411 350147 411 350148 Epson AcuLaser MX14 Series User s Guid...

Page 325: ... of Epson product drivers Users can access our World Wide Web home page at http www epson com hk Technical Support Hotline You can also contact our technical staff at the following telephone and fax numbers Phone 852 2827 8911 Fax 852 2827 4383 Help for Users in Malaysia Contacts for information support and services are World Wide Web http www epson com my Information on product specifications dri...

Page 326: ...rld Wide Web http www epson co in Information on product specifications drivers for download and products enquiry are available Epson India Head Office Bangalore Phone 080 30515000 Fax 30515005 Epson India Regional Offices Location Telephone number Fax number Mumbai 022 28261515 16 17 022 28257287 Delhi 011 30615000 011 30615005 Chennai 044 30277500 044 30277575 Kolkata 033 22831589 90 033 2283159...

Page 327: ...lesservices usersarewelcometocontacttheEpson Philippines Corporation at the telephone and fax numbers and e mail address below Trunk Line 63 2 706 2609 Fax 63 2 706 2665 Helpdesk Direct Line 63 2 706 2625 E mail epchelpdesk epc epson com ph World Wide Web http www epson com ph Information on product specifications drivers for download Frequently Asked Questions FAQ and E mail Enquiries are availab...

Page 328: ... Enquiries on repair service and warranty Epson AcuLaser MX14 Series User s Guide Where To Get Help 328 ...

Page 329: ...nter Output Tray 23 24 Clean Developer 228 Clear All button 28 Clearing Jams 253 Clearing Paper Jam From Back of the Printer 261 From Front of the Printer 259 From the Center Output Tray 263 Clearing paper jam From ADF 256 Clock Mode 175 Clock Settings 223 Coding Method 21 Collated 120 234 Color 239 Adjusting for Thin Paper Originals 170 Selecting for Scanning 168 Company Name 204 217 Connecting P...

Page 330: ...k Thresh 219 F F W Version 226 Fault Time Out 223 Fax Limiting access to 249 Fax Activity 204 209 220 Fax Broadcast 204 221 Fax button LED 28 Fax Cover Page 204 217 Fax Problems 282 Fax Transmit 204 File Format 238 Film 302 Front Cover 23 24 Front USB Port 23 24 G Gray Balance 237 Group Dial 210 Group Dialing 195 H Halftone 14 HDD 14 Help Epson 318 I Image Compression 242 Images Setting Color Mode...

Page 331: ...Copies 119 Number of Fax Lines 21 Number of Redial 203 215 Numeric keypad 27 O OK button 28 One touch buttons 27 Operating System 18 22 Operator Panel 23 24 Ordering Supplies 310 Original Paper Size 14 18 Original Size Setting for Scanning 169 Originals Printed on Thin Paper 170 Output Paper Size 15 Output Paper Weight 15 Output Tray Capacity 16 Output Tray Extension 23 24 94 P Panel Language 246 ...

Page 332: ...ems 269 Printing Resolution 14 Printing with WSD 112 Priority Sheet Inserter PSI 24 Problems contacting Epson 318 solving 318 Product Features 12 Protocol 18 Protocol Monitor 209 R Rear Cover 25 26 255 Rear Cover Handle 25 26 Recording Paper Size 20 Recycled 227 228 Redial Delay 203 215 Redial Pause button 27 Reduce Enlarge 121 234 Reduction Enlargement 15 Region 204 221 Remote Rcv Tone 204 216 Re...

Page 333: ...itor Alerts 299 StatusMessenger 212 Checking printer status 312 Configuring 312 Stop button 28 Storing Consumables 310 Supplies When to Order 310 System button LED 27 System Settings 208 T TCP IP 211 TEL Mode 203 TEL FAX Mode 203 TIFF File Format 242 Toner Access Cover 23 24 Toner Cartridge 313 Toner Refresh 228 Total Page Counts 314 Transfer Roller 25 26 Transmission Mode 20 Transmission Resoluti...

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