AcuLaser M4000 Series
User's Guide
Troubleshooting
158
Transparencies are output blank from the MP tray
When there are errors while printing on transparencies, the
Check Transparency
error message is
displayed on the LCD panel.
Remove the transparencies from the MP tray. Open and close the front cover. Confirm the paper
type and size, and then load the correct type of transparencies.
Note:
❏
When using transparencies, load them in the MP tray and set the Paper Type setting to
Transparency
in the printer driver.
❏
When the Paper Type setting in the printer driver is set to
Transparency
, do not load any other type
of paper except transparencies.
Print Quality Problems
The background is dark or dirty
White dots appear in the printout
Cause
What to do
You may not be using the correct type of paper for
your printer.
If the surface of your paper is too rough, printed characters
may appear distorted or broken. Smooth, high-quality copier
paper is recommended for best results. See “Available paper
types” on page 197 for information on choosing paper.
The paper path inside the printer may be dusty.
Clean internal printer components by printing three pages
with only one character per page.
The Density setting may be too dark.
In the printer driver, click the
Optional Settings
tab in the
Extended Settings dialog box, then lighten the
Density
setting.
Cause
What to do
The paper path inside the printer may be dusty.
Clean internal printer components by printing three pages
with only one character per page.
