AcuLaser M4000 Series
User's Guide
Troubleshooting
155
Printing a Status Sheet
To confirm the current status of the printer, and that the options are installed correctly, print a
status sheet using the printer’s control panel or the printer driver.
To print a status sheet from the printer’s control panel, see “Printing a Status Sheet” on page 93.
To print a status sheet from the printer driver, for Windows, see “Printing a status sheet” on page
173.
Operational Problems
The Ready light does not turn on
The printer does not print (Ready light off)
The Ready light is on but nothing prints
Cause
What to do
The power cord may not be properly plugged into
the electrical outlet.
Turn off the printer, check the power cord connections
between the printer and the electrical outlet, then turn the
printer back on.
The electrical outlet may be controlled by an outside
switch or an automatic timer.
Make sure that the switch is turned on or plug another
electrical device into the outlet to check whether the outlet is
operating properly.
Cause
What to do
The printer is offline.
Press the
Start/Stop
button once to switch the printer to ready
status.
Some error may have occurred.
Check the LCD panel to see if an error message appears.
Cause
What to do
Your computer may not be properly connected to
the printer.
Perform the procedure illustrated in the
Setup Guide
.
The interface cable may not be plugged in securely.
Check both ends of the interface cable between the printer
and the computer.
