Epson AcuLaser M2000D, Service Manual

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EPSON AcuLaser M2000D/M2000DN/M2010D/M2010DN Revision B
TROUBLESHOOTING Troubleshooting 42
Confidential
Unable to perform duplex printing The paper size or type is not supported for
duplex printing.
---
Load paper supported for duplex printing.
Paper out No paper is loaded on the paper feeder. --- Load paper on the feeder.
The printer does not detect paper loaded on
the feeder. Poor assembling or damage of the actuator
for detecting paper. Check if the actuator is assembled correctly.
If not, reassemble it. If the actuator is
damaged, replace it.
Poor connection or damage of the paper
sensor.
„
Check if the paper sensor is connected to
the Main Board Assy. correctly.
„
Replace the paper sensor. (See P. 87)
Toner cartridge at end of service life The toner cartridge has reached the end of
its life. Toner cartridge Replace the toner cartridge. (See P. 70)
Incorrect paper size The paper size selected in the printer
driver does not match with that of the
loaded paper.
---
Load the correct sized paper on the feeder.
Page contains too much data to process The spool file is deleted in the middle of
printing and another print job is started, or
the data is abnormal due to a
communication error.
---
Delete the spool file using the printer driver,
and then press the Job Cancel button on the
printer.
Insufficient printer memory Processing operation is interrupted due to
insufficient memory or invalid operation to
the memory.
---
„
Lower the print quality setting in the
printer driver.
„
Reduce the resolution of the image to be
printed.
„
Add more memory to the printer.
LED
indication
EPSON Status Monitor Message Explanation Possible cause / Error-causing Part Check point / Remedy