388
Troubleshooting
The non-printed side of the page is dirty
Cause
What to do
Your paper may be moist or damp.
Do not store your paper in a humid or
damp environment.
The Toner Save mode may be on.
Turn off the Toner Save mode using the
printer driver or the printer’s control panel
menus. To modify the Toner Save mode
using the printer driver, select the
Advanced button in the Basic Setting
menu, and click the More Settings.
Deselect the Toner Save check box in the
More Settings dialog box that appears.
There may be no toner left in the
toner cartridge.
If the message on the LCD panel or in
EPSON Status Monitor indicates that the
amount of toner is low, replace the toner
cartridge. See "Toner Cartridge" on page
312.
You can also check the remaining toner
with the following symbols on the Basic
Settings tab in the printer driver.
Toner low: !
Toner end:
×
There may be a problem with the
photoconductor unit.
Replace the photoconductor unit. See
"Photoconductor Unit" on page 318.
Cause
What to do
Toner may have spilled onto the
paper feed path.
Clean internal printer components by
printing three pages with only one
character per page.