Message
What You Can Do
(Printer Status)
Non-GenuineToner
This message indicates the printer is in the Non GenuineToner mode.
Contacting Service
When you call for printer service, be prepared to describe the problem you are experiencing or the
error message on the LCD panel.
You need to know the model of your printer and serial number. For the model name, see the label on
the rear door of your printer. For the serial number, see the label on the toner access cover of your
printer.
Getting Help
Epson provides several automatic diagnostic tools to help you produce and maintain print quality.
LCD Panel Messages
The LCD panel provides you with information and troubleshooting help. When an error or warning
condition occurs, the LCD panel displays a message informing you of the problem.
See also:
“Understanding Printer Messages” on page 182
Status Monitor Alerts
The Status Monitor is a tool that is included on the
Software Disc
. It automatically checks the printer
status when you send a print job. If the printer is unable to print your job, the Status Monitor
automatically displays an alert on your computer screen to let you know that the printer needs
attention.
Epson AcuLaser C1750 Series User’s Guide
Troubleshooting
193