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Epson Stylus PHOTO 935, Operation Manual

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Epson Stylus PHOTO 935 Operation Manual Download Page 91

84

Maintenance

Checking the Print Head Nozzles

If you find that the printed image is unexpectedly faint or dots in 
the printed image are missing, you may be able to identify the 
problem by checking the print head nozzles.

Using the control panel buttons

Follow the steps below to check the print head nozzles using the 
control panel buttons.

1. Check that no warnings or errors are displayed on the LCD 

panel.

2. Make sure that A4 or Letter size paper is loaded in the sheet 

feeder.

3. Press the 

(

 maintenance button.

4. Press the 

d

 button to position the cursor at 

Nozzle Check

 

and press the 

Select

 button.

5. Follow the instructions displayed in the LCD panel and press 

the 

Custom 1

 button.

6. The nozzle check pattern is printed out. See the following 

illustration. If it is necessary to clean the print head, press the 

Custom 1

 button to clean the print head.

Summary of Contents for PHOTO 935

Page 1: ......

Page 2: ...lectromagnetic interference that occurs from the use of any interface cables other than those designated as EPSON Approved Products by SEIKO EPSON CORPORATION EPSON is a registered trademark and EPSON...

Page 3: ...ii...

Page 4: ...rinting a Selected Photo 21 Ejecting Memory Cards 26 Various Setting Options 28 Using the LCD Panel 28 Using the Print Mode Settings 33 Advanced Settings 37 PRINT Image Matching 49 DPOF Settings 50 PR...

Page 5: ...84 Cleaning the Print Head 85 Aligning the Print Head 87 Adjusting the Cutting Position 89 Cleaning the Printer 90 Transporting the Printer 91 Troubleshooting 93 Error Warning Display 93 Print Quality...

Page 6: ...v Printer Specifications 117 Printing 117 Paper 117 Ink Cartridges 121 Mechanical 122 Electrical 123 Environmental 123 Built in card slots 124 External Storage Devices 125 Standards and Approvals 125...

Page 7: ...vi...

Page 8: ...ed on the printer s label Use only the power cord that comes with this product Use of another card may result in fire or electric shock This product s power cord is for use with this product only Use...

Page 9: ...Unplug the printer and refer servicing to qualified service personnel under the following conditions The power cord or plug is damaged liquid has entered the printer the printer has been dropped or th...

Page 10: ...ear a wall outlet where the power cord can be easily unplugged When using the printer Observe the following when using the printer Do not block or cover the openings in the printer Do not insert objec...

Page 11: ...ter does not operate normally or exhibits a distinct change in performance When using a memory card Do not remove the memory card or turn off the printer while the computer and the memory card are com...

Page 12: ...Do not remove the Preview Monitor slot cover unless you are using the optional Preview Monitor When using the optional Bluetooth unit Refer to Bluetooth Unit User s Guide for the safety instructions w...

Page 13: ...r a long time before using it normal printing may not be possible Do not use an ink cartridge beyond the date printed on the cartridge carton otherwise it may result in reduced print quality For best...

Page 14: ...that come in contact with this area of the cartridge Do not touch the ink supply port or surrounding area When using the Automatic Roll Paper Cutter Keep the cutter out of the reach of children Do not...

Page 15: ...s and Notes wWarnings must be followed carefully to avoid bodily injury cCautions must be observed to avoid damage to your equipment Notes contain important information and useful tips on the operatio...

Page 16: ...paper support printer cover sheet feeder output tray extension memory card slot card eject button Memory Stick SD MultiMediaCard memory card slot SmartMedia memory card slot CompactFlash memory card...

Page 17: ...ll paper holder preview monitor cable connector computer USB connector preview monitor slot adjust lever externaldevice USB connector Bluetooth port ink cartridge clamps control panel LCD panel print...

Page 18: ...tility Displays the Advanced Settings menu when the maintenance light is off and the button is pressed z roll paper Loads and ejects the roll paper Cuts and ejects the roll paper when the print job is...

Page 19: ...12 Control panel Control panel 2 6 7 3 4 5 1 10 9 8...

Page 20: ...held down for more than two seconds Load the stored settings when pressed 6 Cancel button Cancels print operations or the settings on the LCD panel 7 Print button Starts printing with the settings on...

Page 21: ...es when the printer is accessing the SmartMedia memory card Memory Stick memory card SD MultiMedia Card On when a Memory Stick memory card is inserted into the Memory Stick memory card slot On when an...

Page 22: ...to make settings to print a selected photo directry from a memory card Before you start you need the paper used in this example A4 size plain paper and memory card containing suitable digital photo da...

Page 23: ...put tray and slide out the extension Next slide the left edge guide so that the distance between the edge guides is slightly wider than the width of your paper 2 Fan a stack of plain paper then tap it...

Page 24: ...ia Type Loading Capacity EPSON Photo Paper Up to 20 sheets of Photo Paper One sheet at a time for 200 300 mm Photo Paper EPSON Matte Paper Heavyweight Up to 20 sheets EPSON Premium Glossy Photo Paper...

Page 25: ...mory Cards Loadable storage media Digital photographs are stored either in the digital camera s built in memory or in loadable storage media called memory cards Memory cards can be inserted into and r...

Page 26: ...Japan Electronics and Information Technology Industries Association JEITA 2 Supports Exif Version 2 1 2 2 Note File names containing double byte characters are not valid when printing directly from a...

Page 27: ...ded memory card before inserting another kind of memory card Do not touch the memory card while it is in operation with the printer Doing so may produce static electricity and cause the printer to mal...

Page 28: ...ou want to print 1 Make sure that Print Mode is set to Index Note If Print Mode is not currently set toIndex press the uor d button to select Print Mode then press the Select button to open the Print...

Page 29: ...on to select Plain then press the Select button 4 Press the u or d button to select Paper Size then press the Select button to open the Paper Size menu 5 Press the u or d button to select A4 then pres...

Page 30: ...int 7 Press the Print button to print the index Single photo print The example here is to print a single photo on the A4 size of photo paper with Borderless and normal print quality 1 From the index f...

Page 31: ...oto as the Paper Type setting then select A4 as the Paper Size setting 4 Select Layout then press the Select button to open the Layout menu Select then press the Select button It means borderless prin...

Page 32: ...the Quality menu select Normal and then press the Select button 8 Confirm all of the panel settings and then press the Print button to print the selected photo Cancelling printing Tostop printinginpr...

Page 33: ...lashing 2 Press the eject button as shown in the illustration to eject a CompactFlash memory card or Microdrive Pull the cardoutas shown in the illustration to eject a Memory Stick SD Memory Card Mult...

Page 34: ...27 cCaution Do not remove memory cards or turn off power to the printer while printing or while the memory card light is flashing Doing so can cause data to be lost...

Page 35: ...Print a single selected photograph from the memory card All Print all photographs on the memory card Set Print selected photographs from the memory card DPOF This option is automatically displayed whe...

Page 36: ...EPSON ColorLife Photo Paper Plain Print on plain paper EPSON Premium Ink Jet Plain Paper or EPSON Bright White Ink Jet Paper Iron on Print on EPSON Iron On Cool Peel Transfer Paper 89 mm Roll Print o...

Page 37: ...ll sides Portrait layout Double Prints two images landscape on one page Triple Prints three images landscape on one page Quarter Prints four images portrait on one page Octet Prints eight images lands...

Page 38: ...rinted Print quality may decline in the top and bottom areas of the printout or the area may be smeared when printing Before printing large jobs print a single sheet to confirm quality 5 Select Photo...

Page 39: ...ies how many times to print all photos on the memory card Index Specifies how many times to print the index One Specifies how many times to print a selected photo Set Displays how many copies to be pr...

Page 40: ...y card 1 Select All as the Print Mode 2 Select the desired setting for Paper Type Paper Size and Layout for printing 3 Scroll down the LCD panel settings then specify how many times to print all photo...

Page 41: ...cted photograph from the memory card Refer to Single photo print on page 23 Print multiple selected photographs Set Print selected photographs from the memory card 1 Select Set as the Print Mode 2 Sel...

Page 42: ...tton to choose Select and press the Select button 5 Press the u or d button to select No then press the Select button 6 Press the u or d button to select the photo number you want to print then press...

Page 43: ...elect button The photo number and number of copies you selected are registered 9 Repeat steps 4 through 8 to register other photos 10 When all the photo numbers you want to print have been registered...

Page 44: ...outs automatically There are two kinds of correction available By default the setting is P I M For printing with PRINT Image Matching see Printing with PRINT Image Matching on page 61 P I M PRINT Imag...

Page 45: ...e default setting is Standard Standard Correct photos with standard enhancement People Optimize photos of people Scenery Optimize outdoor scenery such as mountains skies and oceans Sunset Optimize an...

Page 46: ...fault setting is Off Most Make printouts much more vivid More Make printouts slightly more vivid Standard No saturation adjustment Less Make printouts slightly duller Least Make printouts much duller...

Page 47: ...of the original photo The base point can be selected from nine options Upper Left Center Left Lower Left Upper Center Center Lower Center Upper Right Center Right and Lower Right You can select eithe...

Page 48: ...es No space is left between pages Single cut The paper is cut at the boundary between images the boundary between pages However the cutting position may shift slightly Double cut If you have selected...

Page 49: ...This setting is to print the time information contained in your photo data The default setting is None The following examples show the format options for setting the time None Does not print the date...

Page 50: ...mage that extend beyond the margins of the selected print size Either the top and bottom areas or the left and right areas of the image will be trimmed depending on the aspect ratio of the original ph...

Page 51: ...g an Ink Cartridge on page 77 Head Cleaning The print head can be cleaned by selecting this option See Cleaning the Print Head on page 85 Nozzle Check A nozzle check pattern can be printed by selectin...

Page 52: ...ckup The media must have only one partition You cannot back up while printing from the computer to the printer Do not connect the external storage device while the computer is accessing the memory car...

Page 53: ...one CD R Connect the external storage device to the printer and operate according to the instructions displayed on the LCD panel To learn more about connecting an external storage device see Connectin...

Page 54: ...l lines appear during bidirectional printing you may need to align the print head To align the print head see Aligning the Print Head on page 87 Cutting Position Adjustment The cutting position of the...

Page 55: ...range For more details refer to the Bluetooth Unit User s Guide Communication Mode This setting is available when the optional Bluetooth unit is connected to the printer This setting selects the mode...

Page 56: ...This setting is available when the optional Bluetooth unit is connected to the printer This setting displays the unique Bluetooth communication address for the printer For more details refer to the B...

Page 57: ...see your digital camera s documentation 1 Load paper and a memory card which contains DPOF data DPOF icon appears and Print Mode turns into DPOF as soon as you load the memory card To exit DPOF mode...

Page 58: ...sing the EPSON PRINT Image Framer Tool otherwise the P I F icon will not appear on the printer s LCD panel 2 Select One All or Set from the Print Mode menu Index cannot be used with PRINT Image Framer...

Page 59: ...at the bottom of the Layout menu Note You can view PRINT Image Framer layout images on the optional Preview Monitor The printer s LCD panel does not display PRINT Image Framer layout images 6 Specify...

Page 60: ...fer to its manual Select the photo you want to print Select the paper size and type you want to use Select the appropriate layout setting Select any other printing settings Settings will be different...

Page 61: ...e printer Note Do not print from the computer or from a memory card in the printer s memory card slot before and while connecting Do not backup before and while connecting Make sure that the no error...

Page 62: ...tal camera refer to its manual Note When printing is finished disconnect the USB cable from the printer if you will be inserting a memory card into the printer s memory card slot Canceling printing On...

Page 63: ...s product complies with the Bluetooth Specification it is not guaranteed to work with all devices enabled with Bluetooth wireless technology The following settings for the Bluetooth unit are displayed...

Page 64: ...You cannot store or load the settings when an error occurs printing the nozzle check pattern and cleaning the print head You cannot store the settings for Automatic Correction Enhancement Brightness S...

Page 65: ...r may fail Do not connect the external storage device while the computer is accessing the memory card inserted in the printer Note A USB cable is necessary in order to connect the printer with the ext...

Page 66: ...evice it prints out the photo data in the memory card Select the folder in which the photo data you want to print out is registered using the Folder Selection menu if data in the external storage devi...

Page 67: ...60 Exif Print This product supports Exif Print When used in combination with Exif Print compatible digital still cameras printer s unique strength and features result in high quality prints...

Page 68: ...s such as digital cameras loaded with the PRINT Image Matching function Print commands are attached to image data for printing if photos are taken with an input device loaded with the PRINT Image Matc...

Page 69: ...g is enabled when the following media are used Plain Paper EPSON Premium Ink Jet Plain Paper EPSON Bright White Ink Jet Paper EPSON Photo Paper EPSON Matte Paper Heavyweight EPSON Premium Glossy Photo...

Page 70: ...g to avoid paper feeding problems Always handle the paper by the edges Provide ample space in front of the printer for the paper to eject fully Make sure that the output tray is lowered and the output...

Page 71: ...Attatch the roll paper holders to the roll paper holder Note Remove the transparent sheet after setting the roll paper into the holders Photo Paper 100 mm 8 m Photo Paper 210 mm 10 m Premium Glossy Ph...

Page 72: ...e it printable side up between the pages of the instruction booklet packaged with the roll paper to protect it Then roll the booklet in the direction opposite of the paper s curl 4 Remove the paper su...

Page 73: ...66 Note For details on attaching the catcher for 210 mm roll paper refer to Attaching the Catcher for 210 mm Roll Paper on page 69 For roll paper other than 210 mm For 210 mm roll paper...

Page 74: ...ning up the inverted triangle marks on the paper holder with the corresponding marks on the back of the printer 6 Gently insert the end of the paper into the printers as far as it will go flush with t...

Page 75: ...is feeding correctly If it is not straight press the z roll paper button for at least three seconds to eject the paper The maintenance light comes on Press the z roll paper button to clear the error t...

Page 76: ...rom the desk or table when moving it In addition do not place the printer on an unstable surface Care should be taken not to damage your eyes with the tip of the catcher Keep the catcher out of the re...

Page 77: ...70 2 Insert the left tip into the left hole on the front panel of the printer 3 Insert the right tip into the right hole on the front panel of the printer...

Page 78: ...data for roll paper There are two settings One setting creates a 30 mm gap between pages of your printout The other setting prints without a gap between pages Follow the steps below to change the mar...

Page 79: ...r as replacing ink cartridges while the roll paper is loaded can smear the paper We recommend replacing the roll paper with a new roll when there is 20 cm remaining Otherwise print quality may be comp...

Page 80: ...il the last photo is printed and printing stops completely The last photo remains in the printer without being cut 2 Press the z roll paper button to cut the photo cCaution After roll paper is cut do...

Page 81: ...ing on the size of the photos two photos may remain in the printer without being cut Press the roll paper button in this case as well both photos are cut 2 Hold down the z roll paper button for about...

Page 82: ...ress the z roll paper button and return to the main screen Storing EPSON Roll Paper Return unused paper to the original package as soon as you finish printing EPSON recommends storing your printouts i...

Page 83: ...s replacing check the LCD panel Ink icon indicates the amount of the ink remaining as follows Black ink icon Color ink icon Black ink icon Color ink icon Status blinks blinks Ink cartridge is empty Re...

Page 84: ...Monitor utility To replace an ink cartridge using the b maintenance button on the printer s control panel follow the steps below To replace an ink cartridge or check ink levels using the LCD panel wW...

Page 85: ...cannot continue printing with one ink cartridge empty even if the other cartridge still contains ink Before printing replace the empty cartridge In addition to the ink used during document printing in...

Page 86: ...e Ink Cartridge Replacement is selected and press the Select button To find out which cartridge requires replacing see Checking the Ink Supply on page 76 3 Follow the instructions on the screen and pr...

Page 87: ...nk gets onto your hands wash them thoroughly with soap and water If ink gets into your eyes flush them immediately with water If discomfort or vision problems remain after a thorough flushing see a do...

Page 88: ...become clogged and be unable to print Do not remove the tape seal from the bottom of the cartridge otherwise ink will leak Do not touch the green IC chip on the back of the cartridge This can damage t...

Page 89: ...he base of the opened ink cartridge clamp cCaution Be sure to always install an ink cartridge into the printer immediately following the removal of the current ink cartridge If the ink cartridge is no...

Page 90: ...harged Never turn the power supply to the printer off before the completion message is displayed Doing so can result in incomplete charging of ink 8 When the message Ink cartridge replacement is compl...

Page 91: ...ol panel buttons 1 Check that no warnings or errors are displayed on the LCD panel 2 Make sure that A4 or Letter size paper is loaded in the sheet feeder 3 Press the maintenance button 4 Press the d b...

Page 92: ...printed lines is missing there is a problem with the printer This could be a clogged ink nozzle or a misaligned print head See the next section for details on cleaning the print head For information...

Page 93: ...the steps below to clean the print head using the control panel buttons 1 Check that no warnings or errors are displayed on the LCD panel Note You cannot clean the print head if the message ink out is...

Page 94: ...replace an ink cartridge before it is empty see Replacing an Ink Cartridge on page 77 If print quality remains a problem after replacing the ink cartridges contact your dealer Note To maintain print...

Page 95: ...he Custom 1 button The following alignment sheet is printed 5 From the alignment pattern in set 1 on the printed test sheet choose the vertical line that is aligned best Press the u or d button to sel...

Page 96: ...of roll paper Using the control panel buttons 1 Check that no warnings or errors are displayed on the LCD panel 2 Press the maintenance button to display the Advanced Settings menu 3 Press the d butto...

Page 97: ...o carefully clean away all dust and dirt from the sheet feeder 4 If the outer case or the inside of the sheet feeder is dirty wipe itwithasoft clean clothdampenedwithmilddetergent Keep the printer cov...

Page 98: ...e person if lubrication is needed Only use a dry soft cloth to clean the display and the optional Preview Monitor Do not use liquid or chemical cleansers Transporting the Printer Ifyouneedtotransporty...

Page 99: ...hepaperfrom thesheetfeederandremovethepaper support 4 Open the printer cover again Secure the ink cartridge holder to the printer with the protective material and tape as shown below then close the pr...

Page 100: ...a new one Color ink out Color T027 The genuine EPSON ink cartridge listed above is recommended Press the Maintenance button for ink cartridge replacement Replace the color ink cartridge with a new on...

Page 101: ...m turn the printer off open the printer cover remove all of the paper inside including any torn pieces close the printer cover turn the printer on and then reload the paper in the sheet feeder For a r...

Page 102: ...any jammed paper and then turn the printer on again If the error is not cleared contact your dealer Unable to cut Turn the printer off and remove any jammed paper Wait a few minutes and then turn the...

Page 103: ...the LCD panel is appropriate for the type of media loaded in the printer Make sure that the position of the adjust lever is appropriate for the media type When printing on media of normal thickness s...

Page 104: ...mal thickness set the adjustlevertothem position When printing on envelopes or thick media set the position to Color gaps Try one or more of these solutions Make sure that your paper is not damaged di...

Page 105: ...these solutions Make sure that the printer is on a flat stable surface that extends beyond the printer base in all directions The printer will not operate properly if it is tilted Make sure that your...

Page 106: ...r so wipe the inside of the printer with a soft clean cloth wWarning Be careful not to touch the gears or rollers inside the printer cCaution Be careful not to wipe grease on the metal parts under the...

Page 107: ...side flatten it or curl it slightly in the opposite direction Set the adjust lever to the position Printing is too slow Make sure that the Media Type setting in the LCD panel is correct Paper Does No...

Page 108: ...Ink Cartridge on page 77 Load the paper again Make sure that you follow any special loading instructions that came with your paper Also see Paper Handling in the online Reference Guide and Media Type...

Page 109: ...e edges of the stack to separate the sheets then reload the paper Paper jams For a sheet paper jam turn the printer off open the printer cover remove all of the paper inside including any torn pieces...

Page 110: ...extends beyond the printer base in all directions The printer will not operate properly if it is tilted Paper improperly loaded If you have loaded the paper too far into the printer the printer canno...

Page 111: ...lashing or on Ink out lights are on and the other lights are flashing LCD panel is off Try one or more of these solutions Press the P power button to make sure that the printer is on Turn off the prin...

Page 112: ...int but is unable to run the Head Cleaning utility See Cleaning the Print Head on page 85 If the maintenance light is on and paper is jammed in the printer remove the paper from the printer If the mai...

Page 113: ...Bluetooth Unit User s Guide Cancelling Printing If you encounter problems while printing you may need to cancel printing To stop printing in progress press Cancel button The printer will cancel all p...

Page 114: ...ting information in your product documentation contact customer support services for assistance If customer support for your area is not listed below contact the dealer where you purchased your produc...

Page 115: ...donesia For users in Hong Kong URL http www epson com au Telephone 1300 361 054 Fax 02 9903 9189 URL http www epson com sg Telephone 65 6586 3111 URL http www epson co th Telephone 66 2 670 0333 URL h...

Page 116: ...rs in India For users in the Philippines URL http www epson com my Phone 603 56288333 URL http www epson co in Phone 1600 440011 URL http www epson com ph Phone 63 2 813 6567 Fax 63 2 813 6545 E mail...

Page 117: ...manual for any additional requirements USB Interface Cable shielded C83623 from Series A 4 pin computer to series B 4 pin printer Note The asterisk is a substitute for the last digit of the product n...

Page 118: ...tor cCaution Be sure to turn off your printer and unplug the printer s power cord before attaching or removing the Preview Monitor Failure to do so can damage the Preview Monitor Note The asterisk is...

Page 119: ...s and other devices that support Bluetooth wireless technology without cables when connected with the printer Bluetooth unit C824 Note The asterisk is a substitute for the last digit of the product nu...

Page 120: ...meet most high quality printing needs Note For the latest information on media available in your area contact EPSON customer support web site See Contacting Customer Support on page 107 for details Pl...

Page 121: ...S041259 Product Name Uses Finish Serial Number EPSON Photo Paper A4 Reprints and everyday photos Glossy S041140 EPSON Photo Paper 100 150 mm Reprints and everyday photos Glossy S041255 EPSON Photo Pap...

Page 122: ...041692 EPSON Premium Glossy Photo Paper 89 x 127 mm Enlargements and framing of cherished photos High Gloss S041710 EPSON Premium Glossy Photo Paper 100 mm x 8 m Digital photo enlargements High Gloss...

Page 123: ...torage Store paper flat where it is not exposed to high temperature high humidity or direct sunlight Do not let the paper get wet Keep unused paper in its original packaging and store it in a cool dry...

Page 124: ...y non EPSON brand or type of paper Always test samples of paper stock before purchasing large quantities or printing large jobs Printing method On demand ink jet Nozzle configuration Monochrome black...

Page 125: ...Thickness for plain bond paper 0 08 mm to 0 11 mm 0 003 to 0 004 inch Weight for plain bond paper 64 g m 17 lb to 90 g m 24 lb Size A4 210 mm 297 mm Paper types Special paper distributed by EPSON Siz...

Page 126: ...grade of paper Do not load curled or folded paper Use paper under normal conditions Temperature 15 to 25 C 59 to 77 F Humidity 40 to 60 RH Size A4 210 mm 297 mm 100 mm 150 m 89 mm 127 m 100 mm 8 m 127...

Page 127: ...agonal lines show printable area A The minimum top margin is 3 0 mm 0 12 B L The minimum left margin is 3 0 mm 0 12 B R The minimum right margin is 3 0 mm 0 12 C The minimum bottom margin is 14 0 mm 0...

Page 128: ...s after opening package at 25 C 77 F Temperature Storage 20 to 40 C 4 to 104 F 1 month at 40 C 104 F Transit 30 to 60 C 22 to 140 F 1 month at 40 C 104 F 120 hours at 60 C 140 F Freezing 16 C 3 2 F Di...

Page 129: ...e amount of ink remaining using an IC chip on the ink cartridge so even if the cartridge is refilled the IC chip will report that it is empty Mechanical Paper feed method Friction Paper path Sheet fee...

Page 130: ...V 198 to 264 V Rated frequency range 50 to 60 Hz Input frequency range 49 5 to 60 5 Hz Rated current 0 45 A Max 0 55 A 0 25 A Max 0 3 A Power consumption Approx 14 W ISO10561 Letter Pattern Approx 6...

Page 131: ...000 Memory Stick card slot Compatible with Memory Stick Standard version 1 3 SD MMC card slot Compatible with SD Memory Card Specifications PART1 Physical Layer Specification Version 1 0 Compatible wi...

Page 132: ...vity Universal Serial Bus Bit rate 12 Mbps Full speed device Connector type USB Series A Recommended cable length 2 meters Power supply Maximum current is 500 mA Safety UL 1950 CSA C22 2 No 950 EMC FC...

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