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Roll paper has been backed out of the printer or
there is a paper jam. For roll paper, use the roll
paper knobs to rewind the paper onto the roll,
then press the Roll Paper button. For jammed
paper, see your printer documentation for
information about cleaning the jam.
Roll paper backout:
Use the roll paper knobs
to rewind the paper
onto the roll, and then
press the
z
paper
button.
Paper jam:
For a sheet paper jam,
turn the printer off,
open the printer cover,
remove all of the paper
inside including any
torn pieces, close the
printer cover, turn the
printer on, and then
reload the paper in the
sheet feeder.
For a roll paper jam,
hold down the z roll
paper button for about
3 seconds to feed the
paper in reverse. If the
paper does not feed in
reverse completely,
hold down the
z
roll
paper button for about
3 seconds to feed the
paper in reverse again.
And then roll up the roll
paper. If the error does
not clear, turn the
printer off, open the
printer cover, gently
remove the roll paper
backward, and then
close the printer cover.
