Diagnostics and troubleshooting
Proline Promag L 400 HART
110
Hauser
12.4
Diagnostic information in FieldCare
12.4.1 Diagnostic options
Any faults detected by the measuring device are displayed on the home page of the operating tool
once the connection has been established.
A0017399-EN
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Status area with status signal (
Remedy information with Service ID
Furthermore, diagnostic events that have occurred can be viewed in the
Diagnostics
menu:
12.4.2 Calling up remedy information
Remedy information is provided for every diagnostic event to ensure that problems can be rectified
quickly:
• On the home page
Remedy information is displayed in a separate field below the diagnostics information.
• In the
Diagnostics
menu
Remedy information can be called up in the working area of the user interface.
The user is in the
Diagnostics
menu.
1. Call up the desired parameter.
2. On the right in the working area, mouse over the parameter.
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A tool tip with remedy information for the diagnostic event appears.
12.5
Adapting the diagnostic information
12.5.1 Adapting the diagnostic behavior
Each diagnostic number is assigned a specific diagnostic behavior at the factory. The user can change
this assignment for specific diagnostic numbers via the
Diagnostics No. xxx
parameter.
Navigation path
"Expert" menu
®
System
®
Diagnostic handling
®
Diagnostic behavior
®
Assign behavior of
diagnostic no. xxx
