Endress+Hauser Fieldgate FXA520, Operating Instructions Manual

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7 Viewing Information (User Mode) Fieldgate FXA520
80 Hauser
Error Log
The Error Log records Fieldgate error messages, e.g. failed password change etc. Up to 25 lines are
displayed. The log is deleted when the Fieldgate is switched off. Table 7-8 explains the significance
of the messages.
Error log message Meaning
cannot deliver email to < 1st / 2nd > recipient < service
alarm / limit alarm / measurement >: no more retries
The e-mail could not be sent to the specified e-mail address.
After 10 retries the e-mail was deleted
cannot deliver email to < 1st / 2nd > recipient <service
alarm / limit alarm / measurement>: SMTP open error
<errorcode>
cannot deliver email to < 1st / 2nd > recipient <service
alarm / limit alarm / measurement>: SMTP send error
<errorcode>
cannot deliver email to < 1st / 2nd > recipient < service
alarm / limit alarm / measurement >: SMTP close error
<errorcode>
Alarm e-mail could not be sent.
Error codes:
• 1: Invalid SMTP parameter
• 2: SMTP Server domain could not be resolved
• 3: Network error - target seerver unreachable
• 211: System status, or system help reply
• 214: Help message
• 220: <domain> Service ready
• 221: <domain> Service closing transmission channel
• 250: Requested mail action okay, completed
• 251: User not local; will forward to <forward-path>
• 354: Start mail input; end with <CRLF>.<CRLF>
• 421: <domain> Service not available, closing
transmission channel
• 450: Requested mail action not taken: mailbox
unavailable [E.g., mailbox busy]
• 451: Requested action aborted: local error in processing
• 452: Requested action not taken: insufficient system
storage
• 500: Syntax error, command unrecognized
• 501: Syntax error in parameters or arguments
• 502: Command not implemented
• 503: Bad sequence of commands
• 504: Command parameter not implemented
• 550: Requested action not taken: mailbox unavailable
[E.g., mailbox not found, no access]
• 551: User not local; please try <forward-path>
• 552: Requested mail action aborted: exceeded storage
allocation
• 553: Requested action not taken: mailbox name not
allowed [E.g., mailbox syntax incorrect]
• 554: Transaction failed
email ok for < 1st / 2nd > recipient <service alarm / limit
alarm / measurement
This message appears only if one of the two messages above
has appeared, but the e.amil was successfully sent. The mes-
sage cancels its predecessor
email queue full This message appears if Fieldgate e-mails are generated
faster than they can be sent, e.g. SMTP gateway is not
reachable, burst of messages
email queue ok This message appears when there is room in the buffer for
more e-mails - shown only if "e-mail queue full" was sent
DHCP: cannot get IP address DHCP Server not answering. In this case the manual
address under "Settings" -> "Network" -> "IP-Address" is
used.
cannot set IP address Ethernet: IP address could not be set.
Possible cause: invalid IP address structure (only the format
a.b.c.d (e.g. 192.168.22.33) is allowed)
cannot set netmask ditto for the netmask (cannot be set by user!)
cannot add route to gateway The gateway could not be accepted. Check the IP domain
settings, if necessary, restart Fieldgate.
DNS initialization failed Ethernet: initialization of the DNS has failed.
This indicates incorrect DNS specifications.
Modem DNS initialization failed DNS: initialisation of the DNS has failed.
This indicates incorrect DNS specifications.