Endress+Hauser Fieldgate FXA520, Operating Instructions Manual, Page: 83 / 108

Fieldgate FXA520 7 Viewing Information (User Mode)
Hauser 81
Table 7-8: Error log messages
no response from DNS server, used DNS Cache to resolve IP
adress ( <Domain> / <IP> )
The DNS Server is not answering. The Fieldgate could
however resolve the domain via the integrated DNS cache.
The message appears when the DNS server has failed.
Check the DNS server.
cannot resolve Domain via DNS: <Domain> The listed domain could not be resolved. Either this domain
does not exist or the DNS server has failed.
time service: cannot access http time service The time cannot be called up from the http server (web
server).
Check connection settings
time service: cannot connect to server The connection to the time server cannot be established.
Check server data specified.
time service: http server returned <errcode> The http time server has returned an error
time service: ill time pattern received from server The http time server has returned an invalid answer.
Select another server.
time service: illegal reply from sntp server The sntp time server has returned an invalid answer.
Select another server.
time service: incompatible protocol version on server The sntp time server returns an incompatible protocol
version.
Select another time protocol or another server.
time service: remote server not synchronized The sntp time server is not synchronized.
Select another server.
time service not correctly configured The sntp/time server has not been specified correctly
time service: illegal reply from daytime server A malfunction response when the time synchronization is
requested via the DAYTIME protocol.
time service: ok Message appears when an earlier "time service" error no
longer exists
User '<username>' password change failed from
<ipaddr>(<errfield>)
A user has attempted to change his/her password. This
attempt failed.
This can indicate an attack on the Fieldgate
SMS queue full The SMS queue is full. The error message is triggered when
SMSs are generated more quickly than they can be sent.
cannot send SMS to xxxx An SMS could not be sent to telephone number xxxx.
This error message can occur when the Fieldgate does not
have a connection to the provider.
DynDns failed The Fieldgate could not transmit its IP address to a dynamic
domain name server. This message can occur when there
are syntax errors in the Get DynDns URL entry, see Chapter
8.6, or when the server malfunctions.
DynDns ok IP address of Fieldgate successfully transmitted to DynDns.
The message appears only after a previous DynDns failure
Limit of 30 HART devices reached More than 30 HART field devices (incl. P+F multiplexer) are
connected to the Fieldgate.
Fieldgate can only handle a maximum of 30 channels.
Limit of 30 HART devices ok There are again less than 30 HART field defvicces connected
to the Fieldgate. This message appears only after a previous
message that more than 30 devices connected.
constant data scan aborted (timeout) Constant field device data scan has timed out (300s).
This can only occur in extremely disturbed environments
Sensor Environment Overflow. Removing data from Sensor
<device-id>
Data from the field device configuration memory (memory
for limit values etc.) in the Fieldgate must be removed since
overflow has occurred. It is guaranteed that the data for 30
field devices can be stored
Error log message Meaning