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DataRoute voice 

 

 
 

Installation and User Manual 

 
 
 

Version 4 – October 2011 

4Gon   www.4Gon.co.uk   [email protected]   Tel: +44 (0)1245 808295   Fax: +44 (0)1245 808299

Summary of Contents for DataRoute voice

Page 1: ...DataRoute voice Installation and User Manual Version 4 October 2011 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 ...

Page 2: ...or essential communications such as medical or emergency services No responsibility is assumed by TFM for the use or reliability of the DataRoute voice when used in a situation or with other equipment not supplied or specified by TFM TelecomFM shall accept no liability for any error or damages of any kind resulting from the use of this document or the equipment it relates to The wording in this do...

Page 3: ...vice WAN Service 19 7 2 ADSL Configuration WAN Service 21 7 3 SIM PIN 3G Settings 24 7 4 Advanced ADSL Settings 25 7 5 DMZ Host 25 7 6 Port Forwarding Virtual Servers 26 7 7 Advanced IP Routing Static Route 27 7 8 QoS Configuration 28 8 Application 30 8 1 UPnP Settings 30 8 2 Dynamic DNS 30 8 3 VPN IPSec VPN 31 8 4 VPN PPTP Config 32 9 Wireless WLAN 33 9 1 WLAN Basic 33 9 2 WLAN Security 34 9 3 Ad...

Page 4: ...Configuration 44 12 2 Basic Settings 44 12 3 Advanced Settings 46 13 Tools 48 13 1 Account Settings Users 48 13 2 Time Settings 49 13 3 Backup Settings 50 13 4 Update Restore Settings 50 13 5 Update Software 51 13 6 Factory Settings 51 13 7 Reboot Router 51 13 8 TR 069 Client 52 13 9 Ping Reboot 53 13 10 3G Link Notice 53 14 Troubleshooting 54 14 1 Unable to Access Internet 54 4Gon www 4Gon co uk ...

Page 5: ...t v2 0 and backward to 802 11b g specifications It supports 2x2 MIMO and up to 300Mbps of bandwidth The throughput of WLAN to LAN is more than 100Mbps Integrated FXS port for voice calls Supports TR 069 remote management 3 Specification 3 1 Indicators Interfaces Front Panel Indicators Power LAN 1 LAN 4 LAN 3 LAN 2 Internet ADSL WiFi 3G Phone WPS Right Side Interfaces Power LAN 1 LAN 4 LAN 3 LAN 2 ...

Page 6: ...hook Wi Fi On Wi Fi connection is available Blinking green Negotiation or traffic on line Off Wi Fi connection is not available WPS On WPS connection setup successfully Blinking WPS connection has been activated Off WPS connection is not activated 3G Blinking green Negotiation or traffic on line Solid green Up Quick blinking green Tx Rx traffic on line Solid red Authentication failed Off Traffic t...

Page 7: ...User Manual 7 3 2 Package Contents Item Quantity Power Adapter 1 Phone Line 2 RJ 45 Cable 1 DataRoute Voice 1 User Manual 1 ADSL Splitter 1 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 ...

Page 8: ... of the splitter with the phone socket on the wall only if using ADSL 2 Use another telephone cord to connect the MODEM port of the splitter with the ADSL port of the DataRoute voice only if using ADSL 3 Connect Ethernet port of the DataRoute voice with 10 100BASE T port of the computer using the network cable that comes with the unit 4 Plug in the power cord and turn on the power 4Gon www 4Gon co...

Page 9: ... default the DataRoute voice will automatically assign an IP address to any devices connecting to it alternatively users can set the computer s TCP IP settings manually as follows 1 Set the computer IP address to the same subnet as the DataRoute voice i e set the IP address of the PC to one in the range of 192 168 1 2 192 168 1 254 excluding 192 168 1 1 2 Set the computer s gateway address to the ...

Page 10: ...ng Please be sure the IP of the computer network card is in the same IP range as the DataRoute voice LAN port before trying to log on ex 192 168 1 2 and 192 168 1 1 are in the same IP range If the login is not displayed please check in Internet Explorer Tools Internet Options Connection LAN Setup Proxy server disable the function Proxy for LAN and then retry If log on successful the status page wi...

Page 11: ...ured WAN 3G and ADSL interfaces and shows type connection status and basic IP information WLAN Status Includes basic Wireless information and a list of clients connected wirelessly Connected Devices Shows a full list of connected clients both wired and wireless Routing Table Displays the current IP routing table Statistics Displays a list of configured WAN 3G and ADSL interfaces and shows the amou...

Page 12: ... DataRoute voice is admin The default password is admin To change the password 1 Select admin from the Username drop down box 2 Enter the password admin in the Old Password box 3 Enter a new password in both the New Password and Confirm Password boxes 4 Click the Next button 5 Login with the new password 6 Click on the Quick menu to continue the wizard To continue to the next step without changing...

Page 13: ...able if the time is set manually it will be lost in the event of a power cut or if the unit is restarted To set the time manually 1 Select Manual Setting 2 Enter the current time 3 Select the correct Time Zone 4 Click Next To use an internet time server 1 Select Time Server 2 Enter the time server domain name e g time nist gov or pool ntp org 3 Select the correct Time Zone 4 Click Next 4Gon www 4G...

Page 14: ...name that is displayed when users search for Wi Fi networks is set to DataRoute To keep the default settings click Next to go to the next step To change the SSID 1 Enter the new SSID in the SSID box 2 Select the correct Country 3 Click the Next button 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 ...

Page 15: ...can be assigned to the DataRoute voice and the DHCP options can be changed from this screen for more details on available options refer to section 10 Step 5 3G Failover When both ADSL and 3G connections are available the DataRoute voice can failover to the 3G connection when the ADSL connection is unavailable To use the feature check the Enable Automatic 3G backup box and enter the amount of time ...

Page 16: ...it is only required to set the correct APN value this should be provided by your network operator leave the other settings on default values If your network requires login enter the valid PPP Username and PPP Password Fill in the required information and click the Apply Save button 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 ...

Page 17: ...ard Enter the values for VPI and VCI supplied by the ADSL Service Provider and click Next Select the DSL link type and Encapsulation Mode supplied by the ADSL service provider note please choose EoA for PPPoE connection and click Next 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 ...

Page 18: ...ovided by the ADSL service provider select any other options required and click Next Check the Summary screen and then click Apply Save to enable the connection The Quick Setup wizard is now complete Refer to the following sections for a complete description of all of the available options 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 ...

Page 19: ...ble the DataRoute voice can failover to the 3G connection when the ADSL connection is unavailable To use the feature check the Enable Automatic 3G backup box and enter the amount of time in seconds that the ADSL link must be unavailable before switching to 3G Then click Apply Save Then go to path Network WAN Service Click the Edit button for the 3G service 4Gon www 4Gon co uk info 4gon co uk Tel 4...

Page 20: ...pply Save button For most networks it is only required to set the correct APN value leave the other settings on default values If your network requires login enter the valid PPP Username and PPP Password 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 ...

Page 21: ...ection 1 Click Add button to start the ADSL network wizard Enter the values for VPI and VCI supplied by the ADSL Service Provider 2 Click Next to select the DSL link type and Encapsulation Mode supplied by the ADSL service provider note please choose EoA for PPPoE connection 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 ...

Page 22: ...selected choose the WAN service type normally PPP over Ethernet PPPoE 4 Click Next to input the username and password provided by the ADSL service provider select any other options required 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 ...

Page 23: ...taRoute voice User Manual 23 5 Click Next to check the Summary of this connection 6 Click Apply Save to enable the connection 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 ...

Page 24: ...r the current SIM pin and click the Apply Save button The PIN State shows whether the SIM PIN function is currently enabled or disabled The Residual allowed try time shows how many attempts to enter a correct PIN remain if the incorrect PIN is entered too many times a PUK code will then be required for the SIM before it can be used again 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax...

Page 25: ...P 7 5 DMZ Host Go to page Network DMZ Host This page allows an IP Address to be entered where all incoming traffic from the WAN interfaces will be routed Note that the Virtual Servers options take precedence all traffic that does not match any application configured in Virtual Servers will be forwarded to the DMZ Host IP Address Enter the required IP Address and clickt the Save Apply button 4Gon w...

Page 26: ...ess enter the local IP Address to forward network traffic to Ports Table if a predefined service is selected the table will be completed automatically If a custom service is being entered the table must be filled in manually o Enter the range of IP addresses to match from the external WAN interface start and end ports can be the same to match a single IP Address o Select the Protocol TCP UDP or bo...

Page 27: ...d button to add a new static route Destination IP address prefix length enter the destination in the format IP address network prefix e g 124 80 0 0 16 Interface select the network interface to route to Gateway IP address specify the IP address for the gateway if required Metric optional specify the route metric Enter the required values and then click the Apply Save button 4Gon www 4Gon co uk inf...

Page 28: ...able QoS checkbox is not selected all QoS will be disabled for all interfaces The default DSCP mark is used to mark all egress packets that do not match any classification rules Please click QoS QUEUE button to enter the QoS Queue setup page then click Add button This screen allows you to configure a QoS queue and assign it to a specific layer 2 interface The scheduler algorithm is defined by the ...

Page 29: ... upstream traffic assign queue which defines the precedence and the interface and optionally overwrite the IP header DSCP byte A rule consists of a class name and at least one condition All of the specified conditions in this classification rule must be satisfied for the rule to take effect Click Apply Save to save and activate the rule 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax ...

Page 30: ...DNS Go to path Application Dynamic DNS Dynamic DNS allows a static hostname to be assigned to a connection which is not assigned a static IP address A subscription to a Dynamic DNS provider is required to maintain the mapping between the hostname and the currently assigned IP address DataRoute voice can work with either the DynDNS or TZO dynamic DNS services Click the Add button and then enter the...

Page 31: ...te gateway Tunnel access from local IP addresses specify the IP address or subnet for the local side of the IPSec tunnel Tunnel access from remote IP addresses specify the IP address or subnet for the remote side of the IPSec tunnel Key Exchange Method select Auto to use the standard Internet Key Exchange IKE method or Manual to specify the encryption and authentication keys manually Authenticatio...

Page 32: ...PTP Network Server PNS Password specify the password required to login to the remote PPTP Network Server Enable set to use to start using the PPTP tunnel Use Default Gateway On the Remote Network set to yes to forward traffic to the remote gateway Authentication Method select the authentication method required to login to the PNS PAP CHAP MSCHAP or set to AUTO for the authentication method to be d...

Page 33: ...is is the name that will be displayed when users search for Wi Fi networks Country select the country where the DataRoute voice is installed Max client number specify the maximum number of Wireless clients that will be allowed The DataRoute voice supports up to 16 simultaneous Wi Fi connections Channel select the Wireless channel to use The channel number can be changed if interference is experien...

Page 34: ...ey that must be entered whenever connecting a PC or other client to the DataRoute voice via Wi Fi 9 3 Advanced Settings Go to path WLAN Advanced Settings This page contains Advanced parameters for the Wireless LAN interface It is strongly recommended that these settings be left unchanged unless there is a specific requirement for different settings in the environment where the DataRoute voice is i...

Page 35: ...iate effect and so may disconnect any connected Wireless clients MAC Restrict Mode select from the following Disabled all MAC Addresses will be allowed to connect Allow only MAC addresses listed below will be allowed to connect Deny all MAC Addresses will be allowed to connect EXCEPT those listed below Use the Add button to add MAC addresses to the list 4Gon www 4Gon co uk info 4gon co uk Tel 44 0...

Page 36: ...s Access Point and a Wireless Bridge default Wireless Bridge DataRoute voice can be used as a Wireless Bridge only Bridge Restrict Enabled only Wireless Bridges whose MAC Addresses are entered below may connect Disabled any Wireless Bridge may connect Remote Bridges MAC Address enter MAC Addresses for remote bridges which are permitted to connect when Bridge Restrict option is enabled Enter the re...

Page 37: ...P address will need to be entered into the web browser The PC must be in the same subnet as the new IP address to view the webpage IP Address enter the IP address that the DataRoute voice will be available on The default IP address is 192 168 1 1 Subnet Mask enter the Subnet Mask The default subnet mask is 255 255 255 0 Enable IGMP Snooping select to have the DataRoute voice monitor all IGMP netwo...

Page 38: ...server recommended Get DNS Server from WAN select to pass the DNS server addresses obtained automatically from the WAN interface to the DHCP clients Configure the second IP address select to assign an additional IP address to the DataRoute voice advanced option Notes 1 When you use the DHCP Server please make sure you don t have multiple DHCP Servers in one LAN 2 To view a list of clients that hav...

Page 39: ...tion to Low level prevent ICMP redirect messages High in addition to Middle level prevent SYN Flood attack against PING from WAN side Note by default the Firewall is enabled and set to the High setting it is recommended that to maintain maximum security this setting is not changed 11 2 IP Filters When the firewall is enabled on a WAN or LAN interface all incoming IP traffic is BLOCKED However some...

Page 40: ...l outgoing IP traffic from LAN is allowed but some IP traffic can be BLOCKED by setting up filters Please go to path Firewall IP Filters Outgoing IP Filtering Setup Click Add button to configure outgoing IP filters The following interface allows the user to create a filter rule to identify outgoing IP traffic by specifying a new filter name and at least one condition All of the specified condition...

Page 41: ...es List type Exclude accept all the DNS except the list Include drop all the DNS except the list Click Add to do the configuration after choosing a domain list type Then set the domain address and port number in the next interface Click Apply Save to add the entry to the domain filter 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 ...

Page 42: ...pt those matching with any of the specified rules in the settings Please click Add to create a filter to identify the MAC layer frames by specifying at least one condition If multiple conditions are specified all of them will take effect Click Apply to save and activate the filter 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 ...

Page 43: ...nabled it will be possible to access the web interface by browing to the Internet IP Address assigned to the DataRoute voice For example if the IP address assigned by the ISP is 80 70 60 50 and the WAN Port is set to 8080 the following would be entered into the web browser http 80 70 60 50 8080 Note It is strongly recommended that the web interface password be changed go to path Tools Access Contr...

Page 44: ... over the GSM 3G network To make calls via VoIP SIP it is necessary to configure a connection to a SIP Service Provider 12 2 Basic Settings Go to path VoIP Basic Settings page then click on the Service Provider 0 tab Enter SIP parameters and click Apply to save the parameters Locale selection choose the Location this will set the local tones etc heard on the phone SIP Domain Name enter the SIP Dom...

Page 45: ...led via SIP numbers will be dialled after a timeout Use SIP Proxy enable to allow using SIP Proxy Enter the SIP proxy address IP address or FQDN and port Use SIP Outbound Proxy enable to allow using SIP Outbound Proxy Enter the SIP Outbound Proxy address IP address or FQDN and port Use SIP Registrar enable to register to a SIP server Enter the SIP Registrar address IP address or FQDN and port Auth...

Page 46: ...to enable Call Barring Anonymous Call Blocking select to disallow incoming calls with no CLI Anonymous Calling select to withhold CLI on outgoing calls DND select to enable DND Do Not Disturb support Silence Suppression when selected audio packets will not be transmitted to the network if no audio is detected to reduce bandwidth usage CNG select to enable detection of CNG Fax tones Ingress Gain us...

Page 47: ...elay Setting select the format to transmit DTMF tones to the network Tones can be transmitted In Band or Out Of Band SIP INFO or RFC2833 Hook Flash Relay Setting select whether local Hook Flash should be ignored or sent as SIP INFO packet SIP Transport Protocol select the protocol UDP or TCP to use for SIP packets Most systems use UDP Enable SIP Tag Matching uncheck when using with Vonage SIP Prac...

Page 48: ...access permission The factory sets the default username of admin and the password of admin Go to path Tools Account Settings you can choose the username and change the password Attention please remember the password after change otherwise you will need to reset the device and will lose all configuration settings 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 ...

Page 49: ... to obtain the correct time from an internet time server Note it is recommended that an internet time server is used when available if the time is set manually it will be lost in the event of a power cut or if the unit is restarted Enter the required options and click the Apply Save button 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 ...

Page 50: ...hen a File download window will pop up Click Save button to download save current configuration of the device to the PC 13 4 Update Restore Settings Please go to path Tools Update Settings page Click Browse button to choose a configuration file then click Update Settings to restore configuration 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 ...

Page 51: ... tightly between the PC and device during the software uploading process Once updated please press the reset button or go to path Tools Factory Settings to restore the device to the new factory default settings if necessary 13 6 Factory Settings To restore the DataRoute voice to the factory default configuration either press the Reset button on the side of the unit or go to path Tools Factory Sett...

Page 52: ... Client page to setup an auto configuration server to perform auto configuration provision collection and diagnostics to this device Select the desired values and click Apply Save to configure the TR 069 client options Note all the parameters in the screenshot should be matched with the TR 069 Server 4Gon www 4Gon co uk info 4gon co uk Tel 44 0 1245 808295 Fax 44 0 1245 808299 ...

Page 53: ...h Tools Ping Reboot Enter an IP Address to ping in order to test the internet connection and a ping interval for how often to check the connection 13 10 3G Link Notice The 3G Link Notice feature can be used to send an SMS to inform the user when the 3G data connection is unavailable Enter the Mobile Number to send the SMS to and click the Apply Save button 4Gon www 4Gon co uk info 4gon co uk Tel 4...

Page 54: ...with a request to check lines and signal quality If there are no problem in the above items the line and the device should be working Problems may be caused by your computer configuration or device configuration Check Your Configuration 1 Enter the device manager to check if Ethernet adapter is correctly installed If any problem exists please re install it 2 Check the configuration of Ethernet ada...

Page 55: ...first the number of WAN connections If more than one connection exists for troubleshooting delete unused connections and leave the one connection you are using 2 Check the connection to see whether correct type is selected When you use PPPoE PPPoA to login the following information should be provided VPI and VCI which can be queried from your ISP user name and password 3 Then make sure that using ...

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