DataRoute voice User Manual
55
Note 1
：
The precondition is that LAN settings in the DataRoute voice have not been modified.
Note 2
：
To start a Command Prompt in Windows click on the Start menu, Programs,
Accessories, Command Prompt
Note 3
：
The returned values of ping command in the following format show the standard of
“reachable”
6. If ping of the modem is reachable but ping of the internet fixed IP is unreachable,
attention should be concentrated upon device settings. Please enter the web interface
following the instructions in this manual.
（
1
）
Check first the number of WAN connections. If more than one connection exists, for
troubleshooting, delete unused connections and leave the one connection you are using.
（
2
）
Check the connection to see whether correct “type” is selected. When you use
PPPoE/PPPoA to login, the following information should be provided: VPI and VCI, which can
be queried from your ISP, user name and password.
（
3
）
Then make sure that “using NAT” and “default gateway” have been selected with a
tick. Check whether “Dial on demand” has been selected with a tick. If it is selected, the
connection is activated only when traffic to the internet arrives.
Make sure that the above parameters are saved after configuration.
4Gon www.4Gon.co.uk [email protected] Tel: +44 (0)1245 808295 Fax: +44 (0)1245 808299
