CM-2201 Troubleshooting
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©2015 Nelson Heat Tracing Systems
www.nelsonheaters.com GA2497 Rev. 2
9.3.7 GFI Alarm Continued
Cause of Alarm:
• Trip setting too close to normal leakage current
• Damaged cable insulation and/or moisture present
• Moisture in junction box
• Poor splice or termination
• Moisture provides conductive ground path, which allows
ground fault current
9.3.8 High Voltage Warning/Alarm
This warning/alarms voltage levels that are greater than the
HIGH VOLTAGE WARNING/ALARM setting.
Cause of Warning/Alarm:
• Warning/Alarm setting too close to normal operating voltage
• Incorrect wiring
• Power surge
9.3.9 Low Voltage Warning/Alarm
This warns/alarms of voltage levels that are less than the
LOW VOLTAGE WARNING/ALARM setting.
Cause of Warning/Alarm:
• Warning/Alarm setting too close to normal operating
voltage
• Damaged power cable
• Incorrect VOLTAGE TURNS RATIO
• “Brown-out” conditions
• Loss of power to the circuit
9.3.10 Overcurrent Trip
If the controller is unable to start the cable due to high
current, or after attempting to soft-start it, the controller
will trip its output switch off.
Cause of Alarm:
• Excessive in-rush current
• Incorrect CM-2201 settings
• Incorrect wiring
• Damaged cable
9.3.11 Switch Failure
This alarm indicates that the controller senses current flow
when the output switch should be off.
Cause of Alarm
• Some other device energized heat trace
• Output switch has failed “closed”
9.3.12 Power Limiting (Current Limiting)
This alarm indicates that the solid state relay is limiting the
average amount of power that is applied to the trace circuit
as defined by the MAXIMUM POWER setting.
Cause of Alarm:
• Power applied to trace circuit is being limited to the
MAXIMUM POWER setting
9.3.13 EEPROM Data Failure
This alarm indicates that the controller has detected a
failure in its non-volatile memory (this is where all of the
controller’s configuration and calibration settings are
stored). This indicates an internal problem, and the CM2201
should be replaced and returned to the factory for repair.
Cause of Alarm:
• The CM-2201 cannot bypass the failed area of its memory
and has loaded factory defaults into this failed area.