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Suds in the tub
Wrong detergent.
Use only special dishwasher detergent to avoid suds. If this occurs, open the
dishwasher and let suds evaporate. Add 1 gallon of cold water to the bottom of the
dishwasher.
Close the dishwasher door, then select any cycle. Initially, the dishwasher will drain out
the water. Open the door after the draining stage is complete and check if the suds have
disappeared. Repeat if necessary.
Spilled rinse aid.
Always wipe up rinse aid spills immediately.
Stained dishwasher
interior
Detergent with colourant
may have been used.
Make sure that the detergent has no colourant.
White film on inside
surface
Hard water deposits.
To clean the interior, use a damp sponge with dishwasher detergent and wear rubber
gloves. Never use any other cleaner than dishwasher detergent, otherwise it may
cause foaming or suds.
There are rust stains
on cutlery
The affected items are
not corrosion resistant.
Avoid washing items that are not corrosion resistant in the dishwasher.
A program was not run
after dishwasher salt
was added. Traces of
salt have got into the
wash cycle.
Always run a wash program without any crockery after adding salt. Do not select the
Turbo function (if present), after adding dishwasher salt.
The lid of the water
softener is loose.
Check the lid is secure.
Knocking noise in the
dishwasher
A spray arm is knocking
against an item in a
basket
Interrupt the program and rearrange the items that are obstructing the spray arm.
Problem
Possible cause
What to do
Dishwasher doesn’t
start
Fuse blown, or circuit
breaker has tripped.
Replace fuse or reset circuit breaker.
Disconnect any other appliances sharing the same circuit with the dishwasher.
Power is not turned on.
Make sure the dishwasher is turned on and the door is closed securely.
Make sure the power cord is properly plugged into the wall socket.
Water pressure is low.
Check that the water supply is connected properly and the water is turned on.
Door of dishwasher not
properly closed.
Close the door properly and latch it.
Water is not pumped
out of dishwasher
Twisted or trapped drain
hose.
Check the drain hose.
Filter clogged.
Check the coarse filter.
Kitchen sink clogged.
Check the kitchen sink to make sure it is draining well. If the problem is due to a
blocked kitchen sink, you may need to call a plumber rather than a dishwasher service
technician.
Troubleshooting tips
Before calling for service
Reading through the tips on the following pages may save you from calling for service.
