RR-10 wireless signal repeater. User manual
30
4 Problems and solutions
Problem
Possible cause
Solution
It is not possible to
access the device's
web interface by
addresses
The device has not been
launched, the indicator is red
Wait for the device to launch. If it takes more than 2 minutes to
launch, restart the device.
The IP address of the device
was received from the DHCP
server in the access point
network, the indicator is green
Use the address given to the device by the DHCP server to
access the web interface. The information can be accessed in
the web interface of the router to which the repeater is
connected.
When connecting via Wi-Fi,
another network is used
Make sure that your device is connected to the SSID «RR-WiFi-
XXXX» (where XXXX is the last 4 characters of the RR-10 MAC
address) and the «Cellular data» function (if available) is
disabled.
If your device is connected to an access point (router) network
– make sure that your device is connected to it.
When connecting via LAN, the
client uses static network
settings
Make sure that the computer is connected to the repeater
using an Ethernet cable, and that its network settings are set to
«Attain IP address automatically» and «Attain DNS server
address automatically».
Device failures
Reset the repeater to factory settings and try again.
Wi-Fi network of the
needed router is not
displayed after
clicking the
«Wireless Scanner»
button.
The Wi-Fi network uses a
hidden SSID
Fill in the parameters manually.
The signal strength of the Wi-Fi
network is too weak
Increase the Wi-Fi signal level of your access point (router), or
install the device closer to the access point (router) according
to the installation recommendations.
Router uses unsupported WEP
encryption mode
Change the encryption mode on the router to WPA, WPA2 or
WPA/WPA2.
Unable to connect
to the router Wi-Fi
network via WPS
WPS is not configured on the
router
Make sure that WPS technology is configured on the router.
No WPS button on router
Make sure that the router supports WPS technology. Some
routers have functionality to enable WPS via web interface.
WPS was not activated by a
button on the router
Different routers can offer different ways to activate WPS
(either by holding down a button or by pressing a single
button). Please, read the manual for your router.
Device failures
Reset the repeater to factory settings and try again.
Unable to connect
to the router Wi-Fi
network via web
interface
Incorrect password was entered Re-enter the password.
Router Wi-Fi network is not
enabled or does not work
Make sure that the router Wi-Fi network is enabled and
operates.
No Wi-Fi settings in
web interface
Device operates in EasyMesh
agent mode
Configure the EasyMesh network via the web interface of the
controller.