75
・
The battery of the remote control is inserted in the wrong polarity. Make
sure that the
“
+
“
mark is visible from the back of the remote control
when installing the battery.
・
Perform a pairing with the remote control. Refer to
◆
Pairing of the
remote control for details.)
It is not possible to record
videos.
・
The SD card or USB flash drive is not inserted.
・
The SD card or USB flash drive is broken.
・
There is not enough space in the storage.
No audio is recorded when
recording videos.
The microphone is set to mute.
It is not possible to connect
the HS-2 to the network.
・
The connected router is in stealth mode.
・
The DHCP of the connected router is disabled.
Enable DHCP or set the IP setting of the HS-2 to fixed IP address.
・
The proxy is set.
・
Wi-Fi signal may be weak. Check the radio wave condition of the external
AP.
・
If “Wireless connection to external AP” option in the Settings menu is set to
"Disabled", you will not be able to connect to an external AP via Wi-Fi. To
connect to an external AP, set this option to “Enabled”.
It is not possible to do the
mirroring.
Mirroring may not be possible depending on the security settings of the
device. Change the security settings such as temporarily turning off the
firewall settings.
Projected video is jerky and
not smooth.
・
The CPU of the device is not powerful enough. In order to project a
screen with a lot of movement like a movie, compared to a video with
little movement like a presentation, a high-spec device is required.
・
The network environment is not good enough. (For example, the Wi-Fi
signal is weak.)
Improve the network environment by changing the Wi-Fi channel of the
HS-2 or the wireless channel of the Wi-Fi access point or the layout of
each device.
No audio is output.
・
A monitor or projector that cannot output audio is used.
・
The audio volume of the monitor or projector is set to 0 or is set to mute.
・
The audio setting of the monitor or projector is not set to HDMI input.
・
The audio volume of the device to be mirrored is set to 0 or is set to
mute.
・
The audio volume of the HS-2 is set to 0 or is set to mute.
Error message appears when
entering the password.
Wrong password has been entered. (For example, uppercase letter is
used for lowercase letter or number “0” is used for alphabet “O”.)
Enter the password correctly.
”Fan error” message is
displayed.
The built-in fan is broken. Request replacement of the fan.
About long-term usage of the product
・
Due to the lifetime of its parts, if this product is used for longer than the warranty period, its performance
and quality may deteriorate. In this case, we will replace the parts for a charge. Consult the dealer from
whom you purchased this product or our nearest branch/office.
