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III. FREQUENTLY ASKED QUESTIONS ABOUT THE EWON
What is the EWON and what can it be used for?
EWON is a very high security router that can be connected into a network that controls Elkhart Brass monitors.
Once connected, Elkhart Brass can log on to all the PLCs or HMIs on that network remotely through a secure
internet connection. Tasks that it can be performed through it are:
Remote commissioning of new systems.
Remote commissioning of additions to systems.
Remote troubleshooting.
Remote software upgrades.
Why should I buy an EWON from Elkhart Brass?
You will save money and time.
Engineering fees for travel time are eliminated.
Costs for airfare, hotel, car rental or mileage, tolls, parking, and meals, are all eliminated.
Delays associated with travel arrangements are eliminated.
Delays associated with engineering availability are nearly eliminated as it is much easier to find a few hours
for an EWON service call verses a few days for an on-site call.
Is there a subscription fee?
Beyond the one-time purchase price, there are no additional fees ever.
Who can connect to it?
Even though it will be owned by you the customer, it will be registered with the EWON corporation so that only
Elkhart Brass can connect to it.
Can it be used in a hazardous location?
The EWON is not rated for use in a hazardous location. It can be temporarily used in a hazardous location only
if the area is known to be free of flammable gases and vapors. It is often operated under an Electrical Hot
Work Permit.
Does it need to be installed permanently?
No. It only needs to be installed for the short time it takes to perform a task, usually a few hours. It can then be
removed or disabled by removing power to it, and/or disconnecting it from the internet connection.
If I disconnect it and then have another need in the future, can I reconnect it?
Yes, it can be used in the future for new installations, additions, troubleshooting, etc.
