Chapter 5
Troubleshooting
•
Return to ex-factory configuration (default config)
How to perform a second level reset?
•
Power the unit OFF.
•
While powering it ON, press & maintain the reset button.
The LED labeled BI1 turns ON.
•
Keep the reset button pressed for approximately 35 seconds until the
USR
LED remains
RED steady.
•
When this state is reached, release the button. The LED labeled BI1 turns OFF.
•
It takes no longer than 2 seconds to complete.
•
Check if the auto test is successful, the
USR
LED flashes RED with a pattern of 200ms ON
and 1,5 sec OFF
3
. The eWON COSY
does NOT restart in normal mode
by itself and
remains running in this diagnostic mode.
•
You have to power the eWON COSY OFF and ON again to reboot the unit in normal
mode. As described before, the eWON returns to its default COM parameters and
factory IP addresses (such as LAN 10.0.0.53) after this level 2 reset is performed.
5.3. Reset Impact Matrix
Erased or Reset
Preserved
Impact
Reset Level 1
(user reset)
LAN IP a mask
adm
password
Internet access
Language settings
eWON Identification
Modem/ Wifi settings
User Web site
Talk2M configuration
Proxy configuration
LAN Switch configuration
Gateway (USB, NAT 1:1)
4
Impact
Reset Level 2
(factory reset)
eWON will be reset to factory settings, all parameters will be lost.
3 Any other pattern reflects a problem. The pattern will start with 200ms ON (opening of the pattern)
followed by OFF and a certain number of times of a 1 sec ON allowing to identify the nature of the
detected problem. If you face an error pattern on the
USR
LED, please check on the troubleshooting
page:
ewon.biz/support
4 Configuration remains even if the Wizards on eWON web interface indicate otherwise.
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eWON COSY 131 | IG 022
