eWON Layered Security Approach |
© 2015 eWON Inc. This document is property of eWON Inc.
6
device for monitoring purposes but limit the ports used for making programing
changes to only specific engineers.
Every remote connection is documented on the Talk2M Connection report. The
Talk2M Connection report is a powerful IT auditing tool which allows account
administrators to monitor which users are connected to which eWON and when and
for how long they were connected.
Network Infrastructure
Globally redundant Tier 1 hosting partners, 24/7 monitoring, SOC 1/SSAE 16/ISAE 3402 Data
Centers, ISO270001, CSA, SOC2.
The Talk2M infrastructure is a critical integrated element in our remote access
solution. It is a fully redundant network of distributed access servers, VPN servers, and
other services that act as the secure meeting place for eWONs and users. To
increase reliability, redundancy and reduce latency, eWON works with multiple
industry leading Tier 1, 2 and 3 hosting partners throughout the world to ensure best in
class service. Talk2M is hosted in SOC 1/SSAE 16/ISAE 3402 and ISO 27001 certified
data centers. The network of servers is monitored 24/7 to ensure maximum availability
and security using intrusion detection systems (IDS), host intrusion prevention systems
(HIPS) in addition to an array of alerting mechanisms.
Policies & Procedures
The eWON/Talk2M solution enhances and is compatible with existing corporate security
policies, firewall rules, and proxy servers.
eWON understands that its customer designed their corporate security policies
carefully. The Talk2M remote access solution is designed to be compatible with
customers’ existing security policies. By using outbound connections over commonly
open ports (TCP:443 and UDP:1194) and by being compatible to most proxy servers,
the eWON is designed to be minimally intrusive on the network and work within the
existing firewall rules. Within eCatcher, Talk2M account administrators can customize
the password policies to force compliance to corporate password policies and can
restrict which users can access which devices remotely. Talk2M account
administrators can also view the Talk2M Connection report to see which users are
connecting to which eWON devices and when. This report can be a valuable tool
to ensure that your corporate remote access policies are being followed.
