TROUBLESHOOTING
PROBLEM
SOLUTION
Is the
Airtight/Exhaust
Pressure Limiting
Valve (3) on the top
of the lid supposed
to be loose?
If you are not cooking or using the unit, the Valve (3) will be loose. It will turn
360 degrees and may even come off if you pull on it. Once you start using the
pressure cooker and the pressure has built up, and the Valve is set to
“Airtight” properly, it will resemble a bobble head.
Sometimes during cooking and pressurizing, steam may escape from the
Valve. It indicates the Valve is not seated properly/securely. Simply use tongs
or similar utensil and gently/carefully adjust it so it is seated properly.
When I choose a
Menu Button (ex:
MEAT & CHICKEN),
nothing happens?
What’s wrong?
Nothing is wrong. Make sure the Valve (3) on top is set to Airtight and the Lid
(2) is locked securely. Once you have selected the Menu Button, simply leave
the unit alone and it will start to heat up and build up pressure.
Once the unit has built up enough pressure, the display will change to a
countdown timer that displays your desired cooking time of the Menu Button
you selected. This is the time the unit will start cooking the food. Pressurizing
can take anywhere from 5 minutes up to 20 minutes depending on the
quantity of food you are cooking.
The unit will then start to cool down and de-pressurize on its own. It will beep
3 times. The countdown timer will change to bb and the Keep Warm light will
illuminate.
During this time, the food inside is still cooking. Depending on if you want
your food to be cooked longer, you can allow the unit to naturally release the
pressure by letting the unit sit. (Some meats will keep cooking once the
pressure is released, so if you prefer your meat to be Medium or Medium-Rare,
we suggest the quick release.)
Once the pressure has completely released, the floating valve (4) will drop
down. You can unlock the lid and open to check on your food.
When I set the
pressure using the
Preset Menu Buttons,
it will begin to build
pressure and heat
up, but in about
5-minutes the unit
beeps 3 times and
goes to Keep Warm
and my food did not
cook completely.
What is happening?
The unit is detecting that not enough liquid has been added to your recipe.
The pressure cooker has an automatic over-heat protection sensor that will
automatically set itself to OFF or Keep Warm when it detects that not enough
liquid is present so that it does not over-heat. Make sure all pressure is
released, open the lid and add in increments of 1/2 cups of liquid until the
unit will properly build up pressure and cook.
The unit is detecting that there is a leak in the pressure and that it is not
sealed properly. Firmly push down on the lid to help the seal form or release
any built up pressure and safely remove the lid to check the unit thoroughly.
Make sure the rubber gasket ring is in place, the lid is securely locked, and
that the Valve on top of the lid is set to the “Airtight” position. Reset the unit
by unplugging it. Wait 10-seconds and plug it back in. Program the unit
again.
Both of the above solutions will cause some liquid to have evaporated and it is
recommended to add back in any liquid that has evaporated otherwise you
will keep encountering the same issue.
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