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CommPact Installation Manual
34
5.
Telecontrol and Two-Way Audio
The
CommPact
Control
System
offers
a
range
of
Telecontrol
features
that
provide
remote
access
via
the
telephone.
These
features
include
Two
‐
Way
Audio,
remote
arming/disarming
and
cancel
siren
activation.
This
chapter
explains
these
features
and
their
operating
procedures.
Telecontrol
features
can
be
separated
into
two
fundamental
groups;
incoming
and
outgoing
calls.
These
groups
differ
in
their
associated
features.
5.1. Incoming
Calls
The
Control
System
can
receive
incoming
calls
from
either
the
user
or
central
station
operator.
Users
may
use
this
feature
as
a
convenient
way
of
contacting
their
family,
operating
their
system
or
to
check
their
home
when
they
are
away.
Additionally,
the
monitoring
service
can
contact
the
user
in
the
event
of
an
emergency
or
use
this
feature
for
listen
‐
in
alarm
verification.
For
any
of
the
incoming
Telecontrol
features
to
function,
Telecontrol
must
be
enabled
in
the
Communication
Options
section
of
the
Programming
menu
–
see
p.
69,
10.6.9
Incoming
Calls.
5.1.1.
User Code Verification
To
prevent
unauthorized
attempts
to
connect
with
the
Control
System,
there
are
two
user
codes
designed
for
use
with
the
Telecontrol
features.
The
Telecontrol
code
enables
the
user
to
establish
communication
with
the
Control
System
at
any
time.
Additionally,
the
Central
Station
TWA
Code
is
used
exclusively
for
Two
‐
Way
Audio
alarm
verification
and
is
only
valid
for
a
ten
‐
minute
period
following
an
alarm.
5.1.2.
Incoming Calls via PSTN
In
the
case
of
PSTN
communication,
the
Control
System
often
shares
a
line
with
regular
telephone
handsets,
an
answering
machine
or
a
fax
machine.
It
is
therefore
important
that
the
Control
System
distinguish
between
calls
so
that
it
knows
when
to
pick
up
the
relevant
call.
For
this
purpose
the
CommPact
Control
System
employs
a
double
call
method.
To
connect
to
the
Control
System
using
the
double
call
method:
1.
Dial
the
telephone
number
of
the
line
connected
to
the
Control
System.
2.
Wait
for
two
or
three
rings
and
hang
‐
up.
3.
Wait
at
least
five
seconds
and
dial
the
number
again;
on
the
second
ring,
the
Control
System
picks
up
and
sounds
two
DTMF
tones.
5.1.3.
Incoming Calls via a Cellular Network
The
Control
System
has
its
own
individual
telephone
number
and
therefore,
the
double
call
method
is
not
needed.
In
this
case,
the
user
or
central
station
operator
may
call
the
Control
System
directly.
5.1.4.
Telecontrol Call Procedure
The
following
procedure
explains
how
to
make
a
Telecontrol
call.
The
conditions
and
procedure
differ
when
using
PSTN
or
Cellular
Communication.
For
further
information,
see
the
entire
section
5.1
Incoming
Calls.
To
make
a
Telecontrol
call:
1.
Call
the
Control
System
either
using
the
double
call
method
(PSTN)
or
directly
(Cellular);
when
the
Control
System
picks
up,
two
DTMF
tones
are
sounded.
Summary of Contents for Commpact
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