Eldes ESIM252, User Manual

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4. Appendix
4.1 Restoring Default Parameters
To restore default parameters:
• disconnect power supply and USB connector
• short circuit (connect) connectors D1 and D2
• power up the system for 5 seconds
• disconnect power supply
• remove short circuit from connectors D1 and D2
• power up the system
• parameters restored to default
4.2
ELDES Configuration Tool Software
To configure the system quicker and easier as well as use more system capabilities use configuration software ELDES Configura tion
Tool which can be downloaded from our website www.eldes.lt
Before configuring ESIM252 via USB cable or remote configuration over GPRS, please, read ELDES Configuration Tool user guide
available in HELP section of the software.
4.3 Technical Support
Indication Possible reason
Indicator is off or not blinking · no external power supply
· circuit not properly connected
· blown fuse
· no network signal
Indicator blinking several times per
second
· SIM card is not inserted
· PIN code hasn’t been disabled
· Sim card not active
System does not send any SMS
messages and/or does not ring
· SIM card account depleted
· incorrect SIM central number
· no network signal
· user number is not programmed
(or disabled access from unknown numbers)
Received SMS message “Incorrect
Format”
· incorrect syntax
· extra space symbol left in SMS message
No sound while listening to remote
microphone
· microphone not connected
· microphone connection incorrect
While listening to remote micropho-
ne outside noise heard
· Change the position of the microphone or its lead in
respect of system panel
If your problem could not be fixed by the self-guide above, please contact your distributor or manufacturer tech support by email
support@eldes.lt More up to date information about your device and other products can be found at the manufacturer’s website
www.eldes.lt