eero eero 6, Manual

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EERO FOR SERVICE PROVIDERS
CONFIDENTIAL
11
Leaf Node Issues
This error is often the result of the eero not being able to communicate with the Gateway eero.
1. Move eero into the same room as the Gateway eero for setup.
a. If this step is successful, move the eero to the intended location and check the
signal strength
2. Attempt to add the eero manually via RNM.
3. Connect eero via an ethernet cable to the Gateway eero.
a. Once connected, attempt to add the eero manually in RNM
4. Hard reset the unit.
a. To perform a hard reset, hold the reset button down for 20 seconds or until the LED
is flashing red
b. Once reset, attempt to add the eero manually via RNM/Admin.
Troubleshooting “Hmm, let’s try moving it”