Edgewater Networks 318CC, Owner Assistance Manual

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23
Owner’s Manual
Lenco Hatch Lifts carry a
2-year limited warranty from
the date of original purchase.
When possible, please refer to
our troubleshooting guide on our
website, http://www.lencomarine.
com prior to processing your claim
with the Lenco factory.
1. Call Lenco Marine at 772-288-2662,
and ask for customer service. Give
the technician a brief description
of the product and the problem.
Once the tech determines that
the product is eligible for repair or
replacement, they will issue you an
RMA number (Return Merchandise
Authorization).
Claims will not be processed
without an RMA number.
2. Return product and paperwork to
Lenco Marine with the following
information: name, telephone
number, description of problem,
proof of purchase to verify
warranty. Proof of purchase and
warranty info can consist of the
following:
A. Bill of sale from place of
purchase
B. Retail boat purchase bill of sale
3. Mark the outside of the package
with the RMA number and return
it to Lenco Marine Customer
Service Department at 4700
SE Municipal Court, Stuart, FL
34997 for processing. Once
received, our Customer Service
Department will make every
effort to process your return
quickly. Should time restraints
prohibit you from sending in the
merchandise first, or you need
an immediate replacement, you
will be required to secure the
replacement part with a credit
card prior to shipment (Visa,
MasterCard, American Express,
Discover). Lenco Marine ships all
warranty items UPS ground. Costs
for upgrades in shipping are the
responsibility of the customer.
Lenco Marine warranties all Hatch
Lifts for a period of 2 years from
the date of original purchase. If
any part of a Lenco Hatch Lift fails
due to manufacturing defects or
workmanship within a period of
2 years from the date of original
purchase, Lenco Marine will repair
or replace the part(s) without
charge at our discretion. No haul
out, labor or miscellaneous charges
are covered under this warranty.
Warranty is not transferable.
Trim Tab customers please see
separate warranty policy. The
foregoing is in lieu of any and all
other warranties, expressed or
implied, including any warranty
of merchantability or fitness for a
particular purpose. There are no
other warranties which extend
beyond that set forth above. Lenco
Marine reserves the right to void any
warranty claim if the part is opened
or repair was attempted without prior
authorization from Lenco Marine.
Lenco Marine Inc.
Phone: 772-288-2662
Fax: 772-288-2566
www.lencomarine.com
4700 SE Municipal Court
Stuart, FL 34997
Hatch Lift Warranty