Limited Warranty: Five-Year Parts and Two-Year Labor
WHAT IS COVERED:
For a period of TWO (2) YEARS from the date of
original retail purchase, EdgeStar will repair or
replace any part free of charge including labor
that fails due to a defect in materials or
workmanship. Labor will be performed free of
charge at an authorized EdgeStar repair
facility and EdgeStar will supply new, rebuilt, or
refurbished parts free of charge. EdgeStar may
request a defective part be returned in
exchange for the replacement part. All
replacement parts or products will be new,
remanufactured, or refurbished. All products
and parts replaced by EdgeStar under
warranty service become the property of
EdgeStar. After the two-year period, EdgeStar
will no longer be responsible for labor charges
incurred. All defective products and parts
covered by this warranty will be repaired or
replaced on a mail-in basis to an EdgeStar
authorized repair facility.
For a period of FIVE (5) YEARS from the date of
original purchase, EdgeStar will supply new,
rebuilt, or refurbished parts free of charge.
EdgeStar may request a defective part be
returned in exchange for the replacement
part. All replacement parts or products will be
new, remanufactured, or refurbished. All
products and parts replaced by EdgeStar
under warranty service become the property
of EdgeStar.
This warranty applies to the original purchaser
only, and only covers defects in workmanship
experienced during operation of the product
under normal service, maintenance, and
usage conditions. This warranty applies to the
purchase and use of this product in residential
settings within the United States of America.
Exceptions: Commercial or Rental
Use Warranty
90 days labor and parts from date of
original purchase. No other warranty
applies.
This product is warranted by EdgeStar and is subject to any conditions set forth as follows:
WHAT IS NOT COVERED
- The following limitations apply to
the coverage of this warranty. This warranty does not cover:
-Labor charges for installation, setup, or training to use the
product.
-Shipping damage, and any damage caused by improper
packaging for shipment to an authorized service center, and any
damaged caused by improper voltage or any other misuse,
including abnormal service, handling, or usage.
-Cosmetic damage such as scratches and dents.
-Normal wear and tear on parts or replacement of parts designed
to be replaced, e.g. filters, cartridges, batteries.
-Service trips to deliver, pick-up, or repair, install the product, or to
instruct in proper usage of the product.
-Damages or operating problems resulting from misuse, abuse,
operation outside environmental specifications, uses contrary to
instructions provided in the owner’s manual, accidents, acts of
God, vermin, fire, flood, improper installation, unauthorized
service, maintenance negligence, unauthorized installation or
modification, or commercial use.
-Labor, service transportation, and shipping charges for the
removal and replacement of defective parts, beyond the initial
two-year period.
-Products that have been modified to perform outside of
specifications without the prior written permission of EdgeStar.
-Products lost in shipment, or theft.
-Products sold AS IS or from an unauthorized reseller.
-Products that have had their serial numbers removed, defaced,
or with serial numbers that have been invalidated.
-Damage from other than normal household use.
-Replacement or repair of household fuses, circuit breakers, wiring,
or plumbing.
-Damage to personal property from use of product.
-Damage from service other than from an authorized EdgeStar
repair facility.
-Hoses, knobs, lint trays and all attachments, accessories and
disposable parts.
-Any service charges not specifically identified as normal such as
normal service area or hours.
-Any special or consequential damages arising out of the use of
the product.
OBTAINING WARRANTY SERVICE:
If you believe your product is defective, contact EdgeStar Customer
Support for troubleshooting assistance and warranty service at
or call 1-866-319-5473. Before
contacting Customer Support you are required to have your model number, serial number and proof of purchase
available upon request. Once an EdgeStar authorized representative has confirmed that your product is defective
and eligible for warranty service, the product must be returned to an EdgeStar authorized repair facility. EdgeStar is
not responsible for damage resulting from shipper mishandling or improper packaging. Do not return a defective
product to the place of purchase. Products received without a return authorization number will be refused.
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ANY IMPLIED WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE EXPRESS WARRANTY
PERIOD ABOVE. NEITHER THE MANUFACTURER NOR ITS DISTRIBUTORS SHALL BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR
PUNITIVE DAMAGES OF ANY NATURE, INCLUDING WITHOUT LIMITATION, LOST REVENUES OR PROFITS, OR ANY OTHER DAMAGE WHETHER BASED IN
CONTRACT, TORT, OR OTHERWISE.
IN NO EVENT AND UNDER NO CIRCUMSTANCE OF ANY TYPE OR KIND SHALL THE SELLER, MANUFACTURER AND/OR
DISTRIBUTOR BE LIABLE FOR ANY REASON, UNDER ANY THEORY, FOR MORE THAN THE BASIC COST OF THE PRODUCT TO THE PURCHASER OR END USER.
SOME STATES DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. THIS
WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.
