Troubleshooting
66
© 2017 DynaGen Technologies Inc
TOUGH Series Manual
5
Troubleshooting
If you are having issues with your controller, please refer to the table below for a solution before contacting technical support.
Issue
Solution
Engine starts but the crank output
does not turn off
The controller is not receiving a speed signal.
1.
Verify the Sensors -> Engine Speed -> Signal Source setting is set correctly.
2.
Verify the Timers -> Engine Logic -> RPM Disconnect setting is set correctly.
3.
Ensure the correct wiring to the controller. For magnetic pickup, Speed Sensing
A and B terminals are used. For generator voltage, the AC voltage connections
are used.
Sensor always displays its lowest or
highest value
The sensor could either be open (not connected) or shorted to ground. Verify your
connections and ensure the correct sender table is loaded.
Contacting DYNAGEN can be done by any of the methods below. Technical support is offered Monday - Friday, 8:00am - 4:00pm
(EST). If you are unable to contact one of our engineers, please leave a message and they will return your call as soon as possible.
Type
Information
Website
Phone Number
(902) 406-0133
@DynaGenTech
Address
3 Spectacle Lake Drive, Unit B105
Dartmouth, NS B3B1W8, Canada
Summary of Contents for TG410
Page 4: ...3 2017 DynaGen Technologies Inc TOUGH Series Manual User Guide ...
Page 11: ...Installation 10 2017 DynaGen Technologies Inc TOUGH Series Manual 2 3 Wiring Harnesses ...
Page 12: ...Installation 11 2017 DynaGen Technologies Inc TOUGH Series Manual 2 4 Typical Wiring Diagram ...
Page 17: ...Installation 16 2017 DynaGen Technologies Inc TOUGH Series Manual ...
Page 20: ...Installation 19 2017 DynaGen Technologies Inc TOUGH Series Manual ...
Page 22: ...Installation 21 2017 DynaGen Technologies Inc TOUGH Series Manual ...
Page 40: ...Settings 39 2017 DynaGen Technologies Inc TOUGH Series Manual ...