Using T
his Pr
oduct
Ins
talling T
his Pr
oduct
42
Troubleshooting
You can easily correct some of the problems with this product. Before requesting repairs, please
check the following items.
If you are unable to correct the problem using the troubleshooting procedures shown below,
please contact your local customer service representative.
All functions
The system will not
operate at all.
Electricity is not being
supplied to the power outlet.
Check for a power failure or tripped
breaker, etc.
The power switch is off. The
power LED on the indicator
panel is off.
Press the Power button for 2 seconds
and get the power indicator LED on the
seat unit to light up. See page 25.
The power plug is not plugged
into the wall outlet.
Plug the power plug into the wall outlet.
Current is leaking.
Unplug the power plug from the wall
outlet, wait a few minutes, and insert the
plug in the outlet again. If it still does
not operate,
unplug the power plug and
request repairs.
Remote control’s light
transmitter or seat unit’s light
receiver is dirty.
Remove the dirt.
The batteries in the remote
control are exhausted.
Replace the batteries with new batteries.
See page 41.
Cause
Remedy
Symptom
Rear cleansing and front cleansing
Water does not
spray out.
The water shutoff valve is
closed.
Turn the water shutoff valve
counterclockwise.
The filter is clogged.
Clean the filter. See page 34.
Dirt or water drops are covering
to the seat sensor.
Remove the dirt or water drops from the
sensor. See page 23.
Tap water pressure is low.
Spray strength is set to “Lo”.
Set the spray strength to a higher level.
See page 26.
The seat sensor is not on.
Sit back fully on the toilet seat, or
change the way you sit on the toilet. See
page 23.
Certain clothing is difficult for
the seat sensor to detect even
if the seat is occupied.
Place your hand close to the seat sensor.
See page 23.
The warm water tank is empty. Carry out an operational check.
See page 18.
Cause
Remedy
Symptom
