Dualit 85172, Instruction Manual & Guarantee

Page: 17 / 21

32 33
TROUBLESHOOTING
IMPORTANT: FAILURE TO DESCALE AND CLEAN YOUR MACHINE WILL
INVALIDATE YOUR GUARANTEE.
TO REPLACE FUSE,
REMOVE SILVER LABEL
TO ACCESS SCREW.
POSSIBLE CAUSE(S) SOLUTION(S)
THE APPLIANCE DOES NOT TURN ON
The appliance may not be properly
connected to the power supply.
Check the plug is in the Power Outlet and the
switch is turned on.
The Power Supply Cord may not have
been correctly placed into the machine.
Check the Power Cord is secured into the rear of
the machine.
THE CONTROL BUTTONS ARE NOT WORKING
The Control Panel is dirty. Clean and dry the whole Control Panel with the
Cleaning Cloth provided or a dry towel.
The Control Buttons are being pressed
incorrectly.
Ensure the Control Button is pressed directly
below the icon you wish to select.
The protective film has not been
removed.
There is a protective film over the buttons when
new. This must be peeled off before use.
The machine is new or has been stored
for a while.
When the Water Tank is empty, from new or
after storing, it can take a while for the Pump to
prime. Ensure the Water Tank is full to max and
turn on the machine. The Pump will run and water
should come out of the Adjustable Coffee Nozzle.
This could take from 30 seconds to one minute.
If the water does not come out of the Spout
after this time, the Power Light will flash and so
will the Hot Water Button. Press the Hot Water
Button and the Pump will run. Allow the Pump
to run until water comes out the Steam Nozzle.
This may take over a minute. If it takes longer than
2 minutes, turn off the machine and repeat the
above process. If it still does not work, contact
Dualit Customer Services on 01293 652500.
THE APPLIANCE IS NOT DISPENSING COFFEE
A Warning Symbol is flashing. Please reference the instructions on page 10.
The internal pipes may be blocked. Ensure you descale regularly (page 22) .
The Empty System Function has been
used, there is no water in the appliance.
Press the Hot Water Button to dispense water, press
again to stop after 15 seconds (page 20).
THE APPLIANCE IS SLOWLY DISPENSING COFFEE
The ground coffee is too fine and is
blocking water in the appliance.
Increase the grind size on the Coffee Grinder until
the coffee is to your taste (page 21).
The Infuser is dirty. Remove and clean the Infuser. Ensure it is dry before
re-installing.
THE APPLIANCE IS MAKING A LOUD AND CONTINUOUS PUMPING NOISE
Water Tank is not correctly seated. Remove and install the Water Tank.
There is water inside the Water Tank
chamber.
Dry the Water Tank chamber with a cloth and
refill the Water Tank.
The machine is new or has been stored
for a while.
When the Water Tank is empty, from new or after
storing, it can take a while for the Pump to prime.
Ensure the Water Tank is full to max and turn on the
machine. The Pump will run and water should come
out of the Adjustable Coffee Nozzle. This could
take from 30 seconds to one minute. If the water
does not come out of the Spout after this time, the
Power Light will flash and so will the Hot Water
Button. Press the Hot Water Button and the Pump
will run. Allow the Pump to run until water comes
out the Steam Nozzle. This may take over a minute.
If it takes longer than 2 minutes, turn off the machine
and repeat the above process. If it still does not work,
contact Dualit Customer Services on 01293 652500.
THE APPLIANCE APPEARS TO BE LEAKING
There is water beneath the machine. Ensure that the Internal and External Drip Tray
have been emptied.
Coffee grind is too fine and blocks the
water from passing through the outlet.
Adjust the Grinder size to a coarser setting
(page 21).
THE APPLIANCE TURNED ITSELF OFF
Depending on the mode selected, the
appliance shuts down after a 20-40
minutes of inactivity.
The machine’s mode can easily be changed, please
see the instructions on page 9. Press Power Button
to turn machine back on.
WATER TANK WARNING IS FLASHING
There is no water in the Water Tank. Remove the Water Tank and fill with fresh water.
The Water Tank may not be seated
correctly.
Remove and reinstall the Water Tank, ensuring that
the connectors align.
WATER TANK WARNING IS NOT DISPLAYED WHEN WATER TANK IS EMPTY
There is water inside the Water Tank
chamber.
Dry the Water Tank chamber with a cloth and
refill the Water Tank.
COFFEE BEAN WARNING IS DISPLAYED
There are no coffee beans in the
hopper.
Fill the Coffee Bean Hopper with fresh coffee beans.
The grinder may be blocked with
coffee.
Increase the grind size to allow the Grinder to free
up.
The internal coffee Powder Outlet may
be blocked.
Follow the cleaning steps on page 25, step 7 to clean
the Powder Outlet.