USER MANUAL
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A: All HDDs supported by the system can be used. But remember, once NVR runs, the data
on your HDD will be lost.
7. Q: Can I playback while recording?
A: Yes. The system supports the function of playing while recording.
8. Q: Can I clear some records on HDD of NVR?
A: In consideration of the file security, you may not clear part of records. If you want to
remove all the records, you can format HDD.
9.
Q: Why can’t I log in NVR client?
A: Please check if the network connection settings are correct and RJ-45 port is with good
contact. And check if your account and password are correctly input.
10.
Q: Why can’t I find any records during playback?
A: Please check if the data line connection for HDD is OK and system time is properly
adjusted. Try a few times and restart. If it still doesn’t work, check if the HDD is broken.
11. Q: Why NVR cannot control PTZ?
A: Please check if:
a) PTZ in the front side is malfunctioned.
b) Setting, connection and installation of PTZ decoder are not correct.
c) PTZ setting of NVR is not correct.
d) Protocol of PTZ decoder does not match that of NVR.
e) Address of PTZ decoder does not match that of NVR.
f) If many decoders are connected, the farthest side of AB line of PTZ decoder should
be added 120Ω resistance to realize reflection suppression and impedance matching.
Otherwise, PTZ control will be unstable.
12.
Q: Why doesn’t dynamic detection work?
A: Please check if the motion detection time and motion detection regional setting are
correct and if the sensitivity is set too low.
13.
Q: Why doesn’t alarm work?
A: Please check if the alarm setting, alarm connection and alarm input signals are correct.
14. Q: Why does buzzer keep alarming?
A: Please check the alarm setting, check if motion detection function is enabled and object
motion is detected all the time and if I/O alarm is set as Always Off. Besides, refer to
corresponding HDD alarm setting.
15.
Q: Why can’t I stop recording by pressing “STOP” button or click “Stop Recording” in
context menu?
A: Pressing Stop or Stop Recording can only stop manual record. If you want to stop
Scheduled recording in certain time quantum, please change the setting to No Record. To
stop Startup recording, please change record mode to scheduled recording or manual
recording. Then you may stop recording by the prescribed methods. And another way of
stopping recording is to set channel as off status in record setting.
10.2 Usage Maintenance
1. To shut down NVR, please firstly shut down the system and then turn off the power. Do not
turn off the power directly or HDD data will be lost or damaged.
Summary of Contents for NVR-9832P32
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