20. Trouble-Shooting
108
Dr. A. Kuntze
I
Gutes Wasser mit System
Robert-Bosch-Str. 7a
40668 Meerbusch
+49 (0) 2150-7066-0 / Fax -60
www.kuntze.com
Event message
Cause
Suggested remedies
Unknown
measurement
module
The measurement module
does not fit the instrument
or does not work properly
Contact your supplier
If such a message appears, the instrument has to be sent in for repair.
20.8. Events with Popup messages
In some events, a window pops up, displaying a message. Take note of its contents and follow the
instruction. To close the window, you have to acknowledge with OK.
Popup message
Cause
Suggested remedies
Check measuring
input
Calibration without
measuring signal.
No measuring signal, check
measuring input and rerun calibration
with valid signals.
If you try to calibrate while the event message „check measuring input” ist displayed and the measured
value shows ?, this message appears. Without valid measuring signal calibration is not possible. Check
the sensor connection, that the sensor is immersed in the buffer up to the junction and that it is not
damaged.
Rerun calibration only when the event message and the question marks have disappeared.
Popup message
Cause
Suggested remedies
Check temperature
input
Calibration without temperature
signal.
No temperature signal,
check temperature input or switch
to manual temperature.
If you try to calibrate while the event message „check temperature input” ist displayed and the
temperature shows ?, this message appears. Without valid temperature signal calibration is not
possible. Check the sensor connection, that the right sensor type was set and that it is not damaged.
Rerun calibration only when event message and the question marks have disappeared.
Or switch to manual temperature compensation.
