Dover Triton 96 Series, User Manual

Page: 52 / 62

TRITON SYSTEMS, INC.
6-4
SECTION 6 - MAINTENANCE FULL MOTION VIDEO - USER GUIDE
General Hardware
Problems
A few common hardware problems and suggested
solutions are presented in the table below:
Failure in the installation of the
Audio driver.
Be sure to first remove the current audio device from
your system. Please follow the instruction on the
installation of audio driver.
The display screen is dark
Make sure that the FMV is not in monitor off under
Win2000. Any key would wake up the LCD and disable
monitor off function under Win2000. If the controls
are turned too far down, the screen will be dark.
An incorrect date and time are
displayed.
Correct the date and time using the DOS DATE and
TIME commands or the options in the Setup Utility.
(You can also set the date and time in Windows 2000
by double clicking the clock on the task bar or in the
control panel.) If the date and time become incorrect
after a short time, your CMOS battery may be depleted.
Contact your service provider to change the battery.
The message:
“
Invalid system
disk, Replace the disk, and then
press any key
”
appears during
boot.
Check and make sure that you do not have a non-
bootable floppy diskette inserted in your floppy drive.
If your FDD is empty, you may not have an operating
system installed on your drive. Contact technical
support for assistance.
You hear irregular beeps during
operation of the system and the
system halts.
The problem is beyond the scope of this manual.
Contact technical support.
An unidentified message is
displayed.
Reboot the FMV and run the BIOS system setup.
Confirm the Setup parameters. If the same message
is displayed after booting up again, contact technical
support for assistance.
The system cannot access the
DVD-ROM drive.
Check that a CD is properly inserted in the drive. Make
sure that you are using the correct program for that
kind of CD. For example, the system cannot read a
data CD using an audio program.
You cannot operate the printer.
Check the printer cable connection. Ensure that the
printer power switch is turned on. Confirm that the
printer is on-line.
You can’t save data to disk.
•
Ensure that the disk has been formatted. Consult
your operating system manual for information on
formatting floppy diskettes.
•
The diskette is write-protected. Eject the diskette,
remove the write protection, and try again.
•
The diskette is full. Try using another diskette or
free up some space on the diskette. The disk drive
is not operating. Contact your service provider for
support.