Dot Hill Systems SANnet II 200, Installation, Operation And Service Manual

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Preface xi
Technical Support
For late-breaking Release Notes and all manuals for this product, go to the SANnet II
SCSI array section at:
http://www.dothill.com/manuals
The following information may be required when contacting Technical Support: Dot
Hill serial number and part number of hardware; version of Dot Hill supplied software;
host computer platform and operating system version; description of the problem and
any related error messages.
Supply the following information to facilitate our tracking system and improve our
response time: customer name, company name; state and country; telephone number
with area code; Internet mail address; maintenance contract number, if applicable.
Placing a Support Call
After obtaining the above information, a support call may be placed by Internet mail,
fax, or telephone.
Phone: 1-877-DOT7X24 (877-368-7924)
URL:
http://www.dothill.com/support/index.htm
Corporate Headquarters Contacts
United States (California) Corporate Headquarters
Tel: 1-760-931-5500 or 1-800-872-2783
Fax: 1-760-931-5527
E-mail: support@dothill.com
Netherlands: European Headquarters
Dot Hill Systems Corp., B.V. (Netherlands)
Tel: 31 (0) 53 428 4980; Fax: 31 (0) 53 428 0562
E-mail: bv@dothill.com
Japan: Japanese Headquarters
Nihon Dot Hill Systems Corp., Ltd.
Tel: 81-3-3251-1690; Fax: 81-3-3251-1691
E-mail: nihon@dothill.com
For additional sales offices in the U.K., China, Sweden, Germany, France, Israel, and
Singapore, see our web site:
http://www.dothill.com/company/offices.htm