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Appendix/Index
Smartphone Anshin Remote Support
By sharing screens of your terminal with DOCOMO, you can receive
technical support to make settings.
･
This service is not available when your docomo mini UIM card is not inserted,
during international roaming, or in Airplane mode.
･
Smartphone Anshin Remote Support is a service requiring subscription.
･
Some operations and settings are not supported.
･
For details of Smartphone Anshin Remote Support, refer to NTT DOCOMO's
website.
1
Call
スマートフォン遠隔サポートセンター
(Smartphone
Remote Support center)
0120-783-360
Business hours: 9:00 a.m. to 8:00 p.m.
(open all year round) (In Japanese only)
2
From the Home screen,
→
"
遠隔サポート
(Remote
support)"
･
For the first using, agree to "
ソフトウェア使用許諾書
(License
Agreement)".
3
Enter connection number notified by DOCOMO
4
Remote support starts when you are connected
Warranty and After-Sales Service
･
The terminal is provided with a written warranty. Make sure that you receive
it. Check the written contents and items such as "
販売店名・お買い上げ日
(Shop name/date of purchase)" and keep it in a safe place. If it does not
contain the necessary information, immediately contact the shop where you
bought it. The warranty is valid for a period of one year from the date of
purchase.
･
This product and all accessories are subject to change, in part or whole, for
the sake of improvement without prior notice.
･
Since troubles, repair or other handling of the terminal may cause contents in
the Phonebook etc. to be modified or deleted. DOCOMO recommends
making a copy of the Phonebook data etc., in case.
* Phonebook data in the terminal can be saved in a microSD card.
* Data such as phonebook entries can be backed up to Data center using Data
Security Service (subscription is required).
Before requesting repair, read the section on "Troubleshooting" in this
manual (P.168). If the problem still persists, contact "Repairs" on the last
page of this manual (in Japanese only).
Warranty
After Sales Services
When problems occur
