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Introduction to DISH Network Services

Introduction

What you’ll find in this chapter:

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ELCOME

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THIS

UIDE

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BOUT

OUR

DISH N

ETWORK

CCOUNT

•

ATCHING

TV N

•

DDITIONAL

ERVICES

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BOUT

ATELLITE

TV R

ECEPTION

•

ONNECT

HONE

INE

•

OVING

SCREEN

OGO

Summary of Contents for 722_TOC

Page 1: ...V NOW 5 ADDITIONAL SERVICES 7 ABOUT SATELLITE TV RECEPTION 7 WHY CONNECT TO A PHONE LINE 8 MOVING ON SCREEN LOGO 8 2 Receiver and Remote Controls SATELLITE RECEIVER OVERVIEW 12 DUAL AND SINGLE MODES 1...

Page 2: ...LISTS 40 CREATING OR CHANGING FAVORITES LISTS 41 NAMING FAVORITES LISTS 41 USING FAVORITES LISTS 41 6 Locks WHAT ARE LOCKS 44 CREATING OR CHANGING A PASSWORD 45 LOCKING AND UNLOCKING YOUR RECEIVER 45...

Page 3: ...RECORD LINK 57 RECORDING WHILE WATCHING DIFFERENT PROGRAMS 57 RECORDING OPTIONS 60 9 Record Future Programs TIMERS AND RECORDINGS 62 USING THE TIMERS LIST 65 USING THE DAILY SCHEDULE 65 SETTING UP AN...

Page 4: ...DISPLAY 94 RESETTING TO FACTORY DEFAULTS 95 SCHEDULING RECEIVER UPDATES 96 INACTIVITY STANDBY 96 12 Connections and Setup CONNECTING TO THE NEARBY TV TV1 100 CONNECTING TO THE REMOTE TVS TV1 OR TV2 10...

Page 5: ...ty If the provided plug does not fit into your outlet consult an electrician for replacement of the obso lete outlet 10 Protect the power cord from being walked on or pinched particularly at plugs con...

Page 6: ...ower outlet before cleaning Always turn the receiver off unplug it and let it sit for at least 30 seconds before moving it The use of accessories or attachments not recommended by the receiver manufac...

Page 7: ...Services Introduction What you ll find in this chapter WELCOME HOW TO USE THIS GUIDE ABOUT YOUR DISH NETWORK ACCOUNT WATCHING TV NOW ADDITIONAL SERVICES ABOUT SATELLITE TV RECEPTION WHY CONNECT TO A P...

Page 8: ...for you to find exactly what you re looking for Chapter 1 Introduction gives you a brief overview of DISH Network and your new receiver Chapter 2 Receiver and Remote Controls explains the basic featur...

Page 9: ...the receiver The remote TV receives TV2 menus and programming from the receiver s TV2 outputs through your in home cable system Where this guide mentions remote control it refers to either Remote Cont...

Page 10: ...s A representative will explain the available program packages Give the representative information from the System Information screen as requested 4 Your services will be turned on via the satellite s...

Page 11: ...00 pm 7 30 pm History s Lost The Leslie Comedy Hour The Early Writings of Thomas Law Order Jeopardy Benorama Match Game Jan s Fashions NHL Hockey Collectible Style The Carol Duval Show Mysteries Treas...

Page 12: ...o make basic recordings of your favorite shows For more about the DVR features of your receiver see Chapter 8 Digital Video Recording starting on page 53 1 2 3 4 Find a program to watch Press PAUSE Pr...

Page 13: ...nd news sports weather information TV and movie buzz customer service games and more ABOUT SATELLITE TV RECEPTION Satellite television uses satellites in a stationary orbit over the Earth to deliver t...

Page 14: ...eiver is equipped with a standard telephone jack that you use to connect to an active telephone line Keep the receiver connected to an active telephone line so that you will be able to order pay per v...

Page 15: ...er 3 Finding Programs to Watch Why are some of the channels red in the Program Guide The channels that are red in the Program Guide are those which are not currently in your subscription If you d like...

Page 16: ...Chapter 1 10 Notes NOTES...

Page 17: ...71 Personalizing Your Remote Controls Remote Control Setup What you ll find in this chapter IMPROVING RECEIVER CONTROL CONTROLLING OTHER COMPONENTS THE RECOVER BUTTON SENDING DISCRETE POWER ON AND OFF...

Page 18: ...er between 1 and 16 but not the one you wrote in step 1 4 Press POUND If you entered the address correctly SAT will flash three times Write down the number you entered 5 Press RECORD Make sure the Rem...

Page 19: ...anything If your UHF Pro Remote Control 2 isn t working well from far away you may be experiencing interference from objects near your receiver To improve your remote control s range try the following...

Page 20: ...m Information screen 5 Press RECORD on the remote control 6 Make sure the System Information screen shows the correct band information Switch position A IR UHF Pro Band A Switch Position B IR UHF Pro...

Page 21: ...te to that mode Limited Mode You can program your remote control in Limited Mode to keep from accidentally changing the channel on your TV or VCR When you use the remote to control your TV in Limited...

Page 22: ...ee digit device codes from the table using the number buttons The three digit device code is for the brand name of your device that you found in step 2 6 If you want to program Limited Mode press 1 If...

Page 23: ...AUX mode If you re not programming in AUX mode skip to step 4 4 Press POWER This puts your remote in the scan mode Instructions Additional Information 5 Press the UP or DOWN ARROW repeatedly until th...

Page 24: ...you what the AUX mode controls A quick flash zero before the three digit code is for a TV one regular flash is for a VCR and two flashes is for a tuner or amplifier For example if the TV code is 570...

Page 25: ...of a remote controllable audio tuner or amplifier instead of the TV this capability can be set up using the AUX mode of the remote control To set the remote to adjust the tuner amplifier volume steps...

Page 26: ...remote and steps 6 7 make sure the remote is set up correctly 1 2 3 5 4 6 Press and hold the TV Mode buttton for four seconds button will flash Press POUND Press SAT Mode Test to make sure volume work...

Page 27: ...t the picture back from your satellite receiver When you press RECOVER as described the remote control sends commands to your TV to change channels or video inputs to get back to watching satellite pr...

Page 28: ...hen other video inputs with each press of RECOVER You may need to press RECOVER up to 30 times to recover your satellite TV video If RECOVER is programmed to a specific channel see page 82 RECOVER wil...

Page 29: ...you use to watch DISH Network programming The stickers are inside the front cover of this guide If you don t want to accidentally change channels on your TV or VCR the remote control in Limited Mode...

Page 30: ...control address pages 72 and 78 Check the remote control antenna page 17 Adjust the remote control antenna page 73 Why does my receiver change channels or display menus at random Your neighbor may hav...

Page 31: ...Remote Controls 85 Notes Notes...

Page 32: ...Chapter 10 86 Notes Notes...

Page 33: ...chapter USING SHARED VIEW MODULATOR SETUP USING MULTIMEDIA USING CALLER ID CHANGING LANGUAGES USING CLOSED CAPTIONING USING DOLBY DIGITAL SURROUND SOUND CHANGING THE PROGRAM GUIDE ORDER CHANGING THE G...

Page 34: ...able View After you select Done TV2 will show a screen that says Shared View is currently disabled Modulator Setup If you have TV1 and TV2 connected to the receiver with coaxial cables see page 103 yo...

Page 35: ...E 6 25 pm Celebrity Homes 5 30 pm 7 00 pm NR Multimedia 4 Select the pictures you want to send to your receiver Select Send Photos After the transfer process select OK Digital Camera 2 External USB De...

Page 36: ...ou do nothing it will disappear after 20 seconds If you are using a menu when a call comes in you will see a different Caller ID popup screen 2 1 3 Press MENU and select System Setup then Installation...

Page 37: ...aller ID History Select Delete or Clear List Select Done Done Delete Clear List MENU Program Guide 1 Themes Search 2 Customer Support 3 Multimedia 4 Locks 5 System Setup 6 Daily Schedule 7 Preferences...

Page 38: ...mfortable font and size Select Done Caption Colors Sets the background letter and edge colors Choose the color combinations that makes the captioning easy to see Select Done Caption Edge Style Sets th...

Page 39: ...hows what type of output you will hear Note When both audio signals are present in the program the receiver defaults to Dolby Digital output unless you have selected PCM Only Note If you have selected...

Page 40: ...orth of schedule per page on the Program Guide Standard Full Guide without Video Choose this option if you d like to see more channels per page on the Program Guide 1 2 3 Press MENU and select Prefere...

Page 41: ...ol address settings and locks Resetting the receiver to factory default settings also discards all Favorite Lists except the All Chan All Sub and All HD lists If you have set any locks on the receiver...

Page 42: ...lity of your receiver To change the settings for this feature complete the following 1 Press the MENU 2 Select Preferences and then Inactivity Standby 3 Highlight Activation and use the UP and DOWN AR...

Page 43: ...phone company Questions How can I see who has called me in the past Open your Caller ID History by pressing MENU select System Setup and then Caller ID History Why is my audio in another language You...

Page 44: ...Chapter 11 98 Notes Notes...

Page 45: ...p What you ll find in this chapter CONNECTING TO THE NEARBY TV TV1 CONNECTING TO THE REMOTE TVS TV1 OR TV2 CONNECTING TO YOUR DISH ANTENNA CONNECTING THE PHONE LINE CONNECTING A VCR TO THE REMOTE TV C...

Page 46: ...ur receiver and TV using the front panel buttons 3 Confirm that you are getting a picture from the receiver Consult your HDTV user s guide if you need to change your HDTV to display from the Digital A...

Page 47: ...cture on the Nearby TV This section will help you make a picture on the nearby TV in the event that you could not do so in the previous sections 1 Connect RCA type cable connections between the receiv...

Page 48: ...TV automatically makes the picture letterbox format black bars top and bottom to preserve the correct horizontal and vertical proportions 4x3 2 is the setting to use on a 4x3 TV which does NOT have in...

Page 49: ...s professionally installed Call DISH Network at 1 800 333 DISH 3474 If you re using TV1 in a room away from the receiver be sure to order the replacement remote control that uses UHF Pro signals inste...

Page 50: ...le channel mode for this installation See your TV user s guide for instructions on how to set your TV to air or cable channel modes 4 Pick the channel in the middle of the three you selected in step 3...

Page 51: ...bers or Cable for cable channel numbers based on what you wrote down in step 5 b Under TV2 Out or TV1 Out use the UP and DOWN ARROWS to change the modu lator channel to the one you wrote in step 5 c S...

Page 52: ...hat happens to the TVs When all remote TVs lose the signal you have disconnected the receiver s cable If only some or one TV loses the signal then you have disconnected a cable from the TVs If the abo...

Page 53: ...ns on the back of the receiver The stickers are in the front cover of this guide 4 On Remote Control 1 press MENU select System Setup Installation and then Point Dish to display the Point Dish screen...

Page 54: ...the receiver s back panel PHONE to an active telephone connection as shown below Note Do not connect the phone line to the Ethernet connection Phone System Setup You must set up the receiver for your...

Page 55: ...ng and stop here If you do need to set a prefix then instead of selecting the Save option go on to step 5 4 If you selected No Prefix select Done 5 If you selected Prefix Code the receiver highlights...

Page 56: ...receive digital channels from an over the air antenna in addition to your satellite receiver programming connect the over the air antenna into your TV distribution equipment The TV ANTENNA IN on your...

Page 57: ...ble antenna Make sure to follow the antenna installation instructions correctly Ground an outdoor antenna per the National Electrical Code NEC and any local electrical codes The audio video quality on...

Page 58: ...do not want to name these channels select Done You will then be taken out of the menus and back to watching TV 7 Select a channel and then select Edit Name to modify the way the channel name displays...

Page 59: ...local channels only if available SD Only display SD local channels only HD and SD display both HD and SD satellite local channels or Disable cancel HD Priority default Note Selecting HD Priority will...

Page 60: ...dcasting uses advanced technology like that of the DISH Network to deliver superb picture quality and CD quality sound However digital over the air signal reception like analog over the air signal rec...

Page 61: ...on channel These factors are outside of DISH Network s control Additional Installation Considerations Follow local and National Electric Code requirements for grounding the antenna RG 6 coaxial cable...

Page 62: ...elease the POWER button The receiver may take several minutes to reset complete downloads and power on again Diagnostics The Customer Service Representative may ask you to open the Diagnostics screen...

Page 63: ...een The installation summary screen tells you if you are receiving signals from the satellites and which multi dish switches you have installed if any 6 Select Test only if directed by the Customer Se...

Page 64: ...Chapter 12 118 Notes NOTES...

Page 65: ...eiver Receiver and Remote Controls What you ll find in this chapter SATELLITE RECEIVER OVERVIEW DUAL AND SINGLE MODES REMOTE CONTROL SATELLITE RECEIVER FRONT PANEL SATELLITE RECEIVER BACK PANEL USING...

Page 66: ...mber 1 which matches similar markings on the receiver output connections and the menus for the nearby TV Remote Control 2 An Ultra High Frequency Pro UHF Pro remote to control programming at a remote...

Page 67: ...rted for viewing on the remote TV The remote TV is also referred to as TV2 You can tell your receiver is in Dual Mode because the front panel mode indicator will light and the menu and other screens w...

Page 68: ...er and allows control by either remote control The format of the programming shown on the remote TV s is standard definition SD high definition HD is shown only on the nearby TV High defini tion progr...

Page 69: ...remote controls included with your satellite TV system Dual Mode Single Mode Indications Dual Mode front panel indicator lights Single Mode front panel indicator lights Recording The Recording front...

Page 70: ...l is identified by the green number 1 at the bottom of the remote control Remote Control 2 uses UHF Pro signals to Control TV2 menus for the remote TVs in Dual Mode Control the satellite receiver in S...

Page 71: ...ds with the plus markings on the battery case 4 Slide the cover back into place Low Battery Warning When you see a low battery warning message on your screen below the Program Banner the batteries in...

Page 72: ...rch Search for a program Watch two separate programs at once in single mode Recover Recovers satellite programming if your TV input or channel has changed Format Format the picture to the desired widt...

Page 73: ...e Control To use the features described in this section make sure you are in TV mode by pressing the TV Mode button Remote programming is required TV TV Press this button for Remote key may be differe...

Page 74: ...ures described in this section make sure you are in VCR mode by pressing the VCR Mode button You can use this mode to operate your DVD player instead of a VCR Remote programming is required VCR Press...

Page 75: ...ange channels up down and move around in on screen menus and guides Menu Displays the Main Menu Select Selects menu items Info Displays program information Antenna CATV Input Connection to over the ai...

Page 76: ...o move the on screen highlight to the menu option When you move the on screen highlight the option becomes orange Selecting Menu Options When you select a menu option that option takes effect right aw...

Page 77: ...want to return to watching a program press VIEW LIVE TV If you want to return to the previous menu press CANCEL Wait a few moments and the menu will close automatically discarding any changes you hav...

Page 78: ...ample when looking for the channel and times to watch Rudy Friml Presents you press 7 three times for an R 8 two times for a U 3 one time for a D and 9 three times for a Y to spell the word Rudy While...

Page 79: ...ISH Network retailer or go to www dishnetwork com select Our Products and then click on Accessories If you do not do anything in a menu for several minutes the menu automatically closes This will disc...

Page 80: ...Chapter 2 26 Notes Notes...

Page 81: ...Watching TV Finding Programs to Watch 27 What you ll find in this chapter CHANGING CHANNELS USING THE PROGRAM GUIDE USING THE BROWSE BANNER USING THEMES AND SEARCH USING PICTURE IN PICTURE...

Page 82: ...fic channel you want to watch enter the channel number using the NUMBER PAD on the remote control USING THE PROGRAM GUIDE You can use the Program Guide to see what programs are on to change channels a...

Page 83: ...within the next nine days The guide does not show programs that have ended While using the Program Banner you can Press PAGE UP PAGE DOWN to move a page at a time Enter the number of hours you want t...

Page 84: ...9 301 HBO2E Winnie the Pooh 6 00 pm 9 30 pm NR Flanders the Dog 9 30 pm 12 00 am NR Current Program Current Channel Current Program Time Active Favorites List Time Remaining in Program Program Rating...

Page 85: ...ision viewing more enjoyable Sub theme This selection helps you narrow the type of program The Sub Theme feature is different for each Theme category Keyword Use this selection if you want to be more...

Page 86: ...or delete search keywords 1 Press THEMES Select a theme Select a sub theme Get Results Select Get Results 2 3 4 1 7 Press SEARCH Select All Themes Select Keyword Enter keyword search criteria A B C D...

Page 87: ...P without pressing PIP first to switch between the two tuners in Single Mode Press POSITION without pressing PIP first to display side by side programs QUESTIONS How can I customize the Program Guide...

Page 88: ...to select the next Favorites List Press GUIDE repeatedly to scan through all the available lists See Favorites Lists on page 39 for more information Which remote do I use Dual Mode Use Remote Control...

Page 89: ...35 Available pay per programs Pay Per Programs What you ll find in this chapter PAY PER VIEW DISH ON DEMAND...

Page 90: ...k You can even use your DVR buttons PAUSE FWD and BACK to control your viewing experience Press GUIDE and select a Pay Per View program from the Program Guide Select Yes to buy the program Select Yes...

Page 91: ...g in Purchase History The programs you rent will appear on your DISH Network bill For more information go to dishnetwork com ondemand To order a DISH On Demand program 1 Press the DVR button to open D...

Page 92: ...trol you won t be charged more than once as long as it is the same exact event for example at the same time or All Day events Why doesn t my Program Guide show any Pay Per View channels You may be usi...

Page 93: ...39 Setting Up Your Favorites Lists Favorites Lists What you ll find in this chapter WHAT ARE FAVORITES LISTS CREATING OR CHANGING FAVORITES LISTS NAMING FAVORITES LISTS USING FAVORITES LISTS...

Page 94: ...ntains all the channels in your subscription You cannot make any changes to the All Sub list except by changing your subscription The All HD list contains all of the HD channels in your subscription E...

Page 95: ...631 MLB 630 MLB 629 MLB 628 MLB 627 MLB 626 MLB Modify Selected List List 1 SELECT SELECT Done Program Guide 1 Themes Search 2 Customer Support 3 Multimedia 4 Locks 5 System Setup 6 Daily Schedule 7...

Page 96: ...han All Sub and All HD Lists When you put the receiver in Single Mode the Favorites Lists for TV2 are not available However when you go back to Dual Mode the Favorites Lists for TV2 are available agai...

Page 97: ...d in this chapter WHAT ARE LOCKS LOCKING AND UNLOCKING YOUR RECEIVER CREATING OR CHANGING RATINGS LOCKS CREATING OR CHANGING CHANNEL LOCKS LOCKING OR UNLOCKING PAY PER VIEW CHANNELS HIDING ADULT CONTE...

Page 98: ...gle Mode TV2 s locks are not available See Switching Between Dual and Single Mode on page 15 Locks for programming on the nearby TV TV1 are set using the TV1 menus Locks for programming on the remote...

Page 99: ...e receiver also locks TV1 s modulator output see page 88 To lock the receiver you must first create a password see Creating or Changing a Password in the previous section Be sure to refer to this sect...

Page 100: ...estrictive rating that you want to block Press SELECT to lock the highlighted rating and all ratings more restrictive than it for example locking PG 13 automatically locks R and NC 17 5 Select the exp...

Page 101: ...r is locked as described on page 45 Locking or Unlocking Pay Per View Channels This locks all Pay Per View channels You also can lock individual Pay Per View channels by using channel locks Select Don...

Page 102: ...choosing these channels by using the UP or DOWN ARROWS or the remote control NUMBER PAD 1 Press MENU and select Locks 2 If the receiver is locked enter the password using the NUMBER PAD Select OK 3 S...

Page 103: ...sing the NUMBER PAD The receiver displays stars as you enter the digits of the password Select OK 3 Select Front Panel Lock to lock or unlock the front panel 4 Select Yes To activate the Front Panel L...

Page 104: ...ting you also lock all other more restrictive ratings For example if you lock PG 13 rated programs then all programs with the R NC 17 and NR AO ratings are also locked Questions Why didn t a lock I se...

Page 105: ...51 Interacting with Your TV Interactive TV What you ll find in this chapter DISHHOME CUSTOMER SERVICE...

Page 106: ...ime CUSTOMER SERVICE An important feature of your satellite TV receiver is Customer Support This menu provides convenient access to your DISH Network account to review your statement pay your bill upg...

Page 107: ...l find in this chapter WHAT IS DVR PAUSING A PROGRAM REVERSING FAST FORWARDING AND SKIPPING SLOW MOTION AND FRAME BY FRAME RECORDING A LIVE PROGRAM PLAYING A RECORDED PROGRAM USING RECORD PLUS USING R...

Page 108: ...PROGRAM On some TVs the presence of fixed images for extended periods of time may cause them to be permanently imprinted on the screen Consult your TV user s guide for information on whether this is a...

Page 109: ...forward at 15 times normal speed three times to forward at 60 times normal speed and four times to forward at 300 times normal speed The on screen bar shows how far you ve gone Of course you can t fo...

Page 110: ...ct OK OK 4 E End Time 8 00 pm 300 HBO E End T er Cliffhanger Record Remain Remainder of This Event Help OK Cancel Recording Options Stop Recording Manually Extend End Time Create Recurring Timer Recor...

Page 111: ...t Enable recordings to an external device Select OK MENU EXT Setup Disable recordings to an external device Enable recordings to an external device OK Program Guide 1 Themes Search 2 Customer Support...

Page 112: ...m while the receiver is recording the other two events programs Recording Events with Record Plus When Record Plus is enabled and you re in Dual Mode you can record two programs from the same location...

Page 113: ...r is recording the other two programs Recording Events without Record Plus While in Dual Mode with Record Plus disabled you can set up the satellite receiver to record one program from both locations...

Page 114: ...eiver stops recording at the end of the event This selection is available only if the receiver was tuned to the channel at the beginning of the program Note If you tune to a program after it starts yo...

Page 115: ...rs Record Future Programs What you ll find in this chapter TIMERS AND RECORDINGS USING THE TIMERS LIST USING THE DAILY SCHEDULE SETTING UP AN AUTOMATIC TIMER SETTING UP A MANUAL TIMER SETTING UP A DIS...

Page 116: ...Deciding how often you want to watch a program will help you make the best choice All Episodes Records each time that program is on that channel New Episodes Records current season programs each time...

Page 117: ...the scheduled program ending Timers List Use the Timers List as described on page 65 to View the general list of timers Select a timer from this list to see a detailed list with specific dates and ti...

Page 118: ...imer Starts a Recording For two minutes before a timer starts a recording the receiver may display a digital countdown on the TV screen This symbol disappears when the program begins While the symbol...

Page 119: ...e changed on the DishPASS timer from the Timers List Press PAGE UP to see the previous days timers Review these timers if you want to see the result of your timers for example if it recorded successfu...

Page 120: ...change the priority of the timer see page 62 for more information 7 Select Create Timer to finish making the new timer 1 2 3 4 Press GUIDE Select a future program and press SELECT Select the frequenc...

Page 121: ...11 Select Done 12 Select Create Timer 1 2 3 4 5 6 Press MENU and Select Daily Schedule Select Timers then Manual Timers Done Select timer type and frequency Select Options then select Done Options Ti...

Page 122: ...info when you select the Title or Info respectively 5 Enter your search criteria You can use the keyboard shown on the screen or you can use the letters above the NUMBER PAD buttons on the remote con...

Page 123: ...le 8 Select Done DELETING A TIMER 1 Press MENU and then select Daily Schedule 2 Select Timers 3 Select Edit List 4 Select the timers to delete 5 Select Delete The timer s are deleted 1 5 Press MENU an...

Page 124: ...se important programs DVR Timers set for sporting events automatically end late by 60 minutes to allow for overtime Change this setting in Options when you set up the timer QUESTIONS Why is my receive...

Page 125: ...on Devices 75 Connecting a VCR to the Remote TV 109 Connecting Over the Air Antenna Cable TV 110 Connecting to the Nearby TV TV1 100 Connecting to the Phone Line 108 Connecting to the Remote TVs TV1 T...

Page 126: ...45 Locking or Unlocking Pay Per View Channels 47 Locking or Unlocking the Front Panel 49 Ratings Locks 46 Troubleshooting 130 Low Battery Warning 17 M Manual Timer 67 Menus 22 Canceling a Procedure 23...

Page 127: ...ng the Address 72 Checking the Device Codes 78 Combination Devices 75 Confirming Operation 73 Controlling Other Components 75 Limited Mode 75 Low Battery Warning 17 Modes 75 Programming the Recover Bu...

Page 128: ...er 66 Special Considerations When Using Timers 65 Timer Frequency 62 Timer Options 63 Timer Priorities 62 Timer Types 62 Timers List 63 65 Troubleshooting 128 Transmit Channel Numbers 114 Troubleshoot...

Page 129: ...Index 149 Notes Notes...

Page 130: ...150 Notes Notes...

Page 131: ...Index 151 Notes Notes...

Page 132: ...152 Notes Notes...

Page 133: ...119 Troubleshooting and Device Codes What you ll find in this chapter TROUBLESHOOTING TABLES REMOTE CONTROL DEVICE CODES...

Page 134: ...Resetting Your Receiver on page 116 4 Make sure your TV is tuned to the correct channel or input Use RECOVER as described on page 82 5 Make sure your remote control has fresh batteries If you see the...

Page 135: ...described on page 117 005 The receiver may not yet have been electronically linked with the system via the satellite signal The satellite dish may have moved so that it is no longer picking up the sat...

Page 136: ...staller to re aim the satellite dish If you have not authorized the receiver call the Customer Service Center at 1 800 333 DISH 3474 for help 026 The receiver may have temporarily lost the satellite s...

Page 137: ...s option If not select the No option Changing Channels What Is Happening Possible Reason What to Do You enter a desired channel number The channel changes but the new channel is not exactly the channe...

Page 138: ...of the receiver s UHF antenna Move the UHF antenna tip away from other electronics equipment or metal surfaces even if separated by wooden shelving Move the receiver to different locations For best re...

Page 139: ...hat channel You must subscribe to a channel before you can tune the receiver to it If you want to buy a channel call the Customer Service Center at 1 800 333 DISH 3474 You try to display future progra...

Page 140: ...s a clear line of sight to the satellite Check whether branches or leaves have grown into the line of sight Make sure that the satellite dish is aimed at the satellite Check the strength of the signal...

Page 141: ...ay have connected the receiver to an input on the TV that is incorrect for the signal output from the receiver Check your TV owner s manual for the correct TV input to use for the signal output from t...

Page 142: ...have set up a duplicate timer The timer may not be current Remember that a Once event timer operates just one time A Mon Fri event timer operates Monday through Friday on the same channel at the same...

Page 143: ...und system Check the TV speakers or the sound system In the Dolby Digital menu select Dolby Digital PCM for the audio output If your decoder amplifier will not accept Linear PCM digital input use the...

Page 144: ...receiver found that the telephone was busy it automatically disconnected The FAX or modem found that there was no dial tone and cancelled the transmission Re send the FAX or modem transmission Your c...

Page 145: ...er to an active telephone line at all times You find that you are not able to cancel a Pay Per View program You ordered a Pay Per View program and then decided not to watch it You cannot cancel an ord...

Page 146: ...71 673 674 677 723 724 729 762 Majestic 675 Marantz 506 566 573 652 654 660 664 665 671 Megatron 627 654 Memorex 590 627 653 654 659 675 720 MGA 504 505 506 542 571 573 627 652 653 654 656 660 728 Mit...

Page 147: ...678 MTC 544 588 675 685 Multitech 579 588 675 677 681 NAD 573 NEC 562 581 592 594 600 602 674 677 682 683 Nikko 676 Noblex 675 Olympus 678 Optimus 676 Optonica 585 Orion 506 Panasonic 523 554 598 614...

Page 148: ...742 749 Sampo 724 Samsung 651 652 667 668 691 740 741 Sansui 725 754 Sanyo 643 726 Sharp 669 727 746 Sherwood 728 Sony 617 644 645 670 671 729 730 731 768 Sylvania 658 764 Teac 732 Technics 733 Techw...

Page 149: ...135 What you ll find in this chapter LIMITED WARRANTY RESIDENTIAL CUSTOMER AGREEMENT STAYING LEGAL FCC COMPLIANCE...

Page 150: ...hipped in the manner prescribed nor equipment purchased serviced or operated outside the continental United States of America Legal Limitations REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR EXCL...

Page 151: ...nded equipment displaying the DISH Network logo excluding the receiver cables and hookups and non mechanical components A one year warranty becomes effective upon the activation of the DISH system or...

Page 152: ...any other area open to the public we may disconnect your Services and in addition to all other applicable fees you agree to pay us the difference between the price actually paid for Services and the...

Page 153: ...nt owed to us at our option we may suspend any or all Services until we receive payment in full of all past due amounts and or convert your annual or other multi month subscription to a monthly subscr...

Page 154: ...that your Smart Card was lost damaged defective or stolen then we will replace it as long as there is no evidence of unauthorized tampering or modification A replacement fee will apply Smart Card Rep...

Page 155: ...attach any electrical or other devices to or otherwise alter any such Equipment without our prior written consent We reserve the right to make such filings as may be determined to be necessary by us i...

Page 156: ...g at the phone number or mailing or e mail address set forth in the first paragraph of this Agreement B Notice Any notice required or permitted to be given by us under this Agreement may be provided v...

Page 157: ...re hereby replaced and superseded in their entirety by this Agreement and such prior DISH Network Residential Customer Agreements shall be of no further force or effect whatsoever In the event of any...

Page 158: ...nt has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful inte...

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