Deteck DT100 User Manual Download Page 23

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Contact Us

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+1 (332) 228-1098

If you need to contact Deteck Technical Service Center, please have the following
information with you:

• Product Model: Located on the back side of the machine

• Serial Number: Located on the bottom of the machine

• Nature of the problem: What happened, and when did it happen? Did the machine
display an error message?

• Steps Taken: Steps already taken to resolve the problem, and the results. (if any)

All support provided from our North

American 24/7 Support Team

1-332-228-1098

[email protected]

Summary of Contents for DT100

Page 1: ......

Page 2: ...s product PLEASE TAKE NOTICE Should the equipment be altered in any way or used in a manner for which it was not intended at the time of delivery the supplier of the equipment accepts no responsibility for injury or damage to personnel or equipment If the conditions for use of the equipment are changed the supplier must be contacted or the declaration of conformity will be invalidated All support ...

Page 3: ...cal shocks if wrongly re assembled Take it to qualified personnel for service or repair if required CAUTION When not using the machine for a prolonged period of time please switch off the machine and disconnect the power cord from the machine Not following these instructionsmayresultinfire electricalshockordamagetothemachine Ensure the cable is disconnected before moving the machine otherwise the ...

Page 4: ...om 1 332 228 1098 4 CONTENT 5 SAFETY PRECAUTIONS 6 INSTRUCTIONS BEFORE THE OPERATION 7 OVERVIEW OF THE PRODUCT 9 FEATURES AND SPECIFICATIONS 10 COUNTING OPERATION 15 TROUBLESHOOTING 16 MAINTENANCE AND CLEANING PROCEDURE 21 WARRANTY ...

Page 5: ...nd disconnect the power cord immediately Contact the service center of help Any kind of objects dropped into the machine through the case slots or openings Especially conductive objects such as paper clips pins etc Only use the type of cable provided with this machine This machine should only operate from the type of power source indicated in this user s guide technical parameters If you are not s...

Page 6: ...by step instructions 1 Place the machine on a solid flat surface before using 2 Please review the safety considerations to carefully choose an appropriate workspace environment to operate the machine 3 Connect the power cord to the machine power supply port back of the machine 4 Connect the power cord to a wall outlet or socket 5 Ensure voltage operating range AC 110V 6 Turn the machine ON and ver...

Page 7: ...ntact Us support deteckusa com 1 332 228 1098 7 OVERVIEW OF THE PRODUCT Main parts 1 Control Panel 2 Coin Hopper Coin Stage 3 Coin Trays 4 Carry Handle 5 Plastic housing 6 Rear Access Panel 7 Power Switch ...

Page 8: ... startup SET Select Save the batch quantity for each denomination Shows batch quantities set for each denomination BAT Selects preset batch quantities Press for 3 5 seconds to set preset batch quantities for coin trays Minus Decreases batch quantity by a value of 1 Also used to clear all batch quantities when pressed for 3 5 seconds Plus Increases batch quantity by a value of 1 Also used to set ba...

Page 9: ...x14 2 36x30x36cm Net Weight 8 4 lbs 3 8kg Gross Weight 11lbs 5 02kg Screen display 3 5 LCD Count Display 4 Digits Batch Display 3 Digits Batch range 0 500 coins Counting speed up to 300 coins minute Hopper Capacity Max 500 units Power Supply 110 VAC 60 Hz Power consumption 45 watts max Ambient temperature 32ºF 104ºF 0ºC 40ºC Ambient humidity 30 to 80 ...

Page 10: ...e manual I COUNTING The machine always operates in batching mode To enable simple counting all batch quantities need to be set to zero To set batch quantities to zero press and hold the button for approximately three to five seconds until you hear a beep 1 Before loading the hopper please make sure there are no uncounted coins remaining from the previous count 2 To count coins place them into the ...

Page 11: ...ero III Setting Batch Quantities Each denomination can be assigned a unique batch quantity 1 Setting Custom batch quantities Press the SET until the desired denomination appears on the left part of the screen To assign a batch quantity for this denomination press the BAT button until a desired batch quantity appears on the display 0 10 20 25 50 80 100 120 150 200 300 400 500 Small adjustments of 1...

Page 12: ... have been reset to zero V WRAPPING COINS The coin tube attachments allow you to sort coins directly into preformed paper bank roll wrappers To use the coin tube attachments perform the following steps 1 Remove the coin tray s for the denomination coins that will be using coin tubes 2 Insert the correct paper wrapper in the coin tubes with the folded end down Ensure the top of the paper wrapper is...

Page 13: ...13 Figure 1 Coin roll inserted into coin tube Figure 2 Installing coin tube Figure 3 Coin tube in proper position Use coin denomination labels to help you place the coin tubes Coin tubes should be placed exactly underneath the coin denomination label ...

Page 14: ...oll sizes see Section III Setting Batch Quantities 6 Load coins into the coin hopper and press the START STOP button The Aura DT100 will automatically dispense the correct number of coins into each coin tube 7 Remove the full coin tube from the Aura DT100 and slide out the paper wrapper containing the coins Fold the open top end of the wrapper Insert and empty wrapper in the coin tube and reinstal...

Page 15: ...the interior of the machine for possible foreign material that may be preventing the coin platter from rotating If the error persists contact DETECK Technical Support Team Problem description Cause Action Does not function after the unit has been turned on Ensure the power cord is connected properly Unplug the machine from any power source and replace the fuse 5x20mm 0 5A located on the bottom of ...

Page 16: ...h as El E9 and EA codes We suggest cleaning the unit on a regular basistomaintaintopperformance Keepthemachinecoveredwhennotinuse Items Needed Can of compressed air Cleaning cotton swab Philips screwdriver Steps 1 Turn the power switch off and disconnect the power cord from the outlet 2 Using a Phillips screwdriver remove the three screws located at the bottom edge of the housing that secure it Th...

Page 17: ...o not pull or twist the cables COUNT SENSOR CLEANING E1 E8 ERROR TROUBLESHOOTING 4 Refer pictures below to locate counting sensors one dark one clear positioned at the top of coin discharge chutes which are placed under the distribution wheel The counting sensors one dark one clear are located at the top of 2 3 4 6 and 8th coin discharge chutes Coin discharge chutes ...

Page 18: ... counting sensors in each coin path Next inspect the coin discharge paths for any debris that might be obstructing the sensors paper coin tube wrappers etc 6 Check if the sensors are positioned straight if not straighten them up gently Too much force can damage the sensors Pair of counting sensors Pair of counting sensor positioned at the top of the coin discharge chutes ...

Page 19: ... with a cotton swab or a microfiber cloth lightly moistened with isopropyl alcohol 9 Check if the sensors are positioned straight if not gently straighten them up Too much force can damage the sensors EA ERROR TROUBLESHOOTING 10 Inspect the interior of the machine Remove coins or any other foreign objects that may be preventing the coin platter from rotating ...

Page 20: ...ound the sensor 12 Reinstall the housing Housing must be properly lined up with the AC power cord at the back of the machine Do not force the housing while placing it back as this could damage the coin feed mechanism built into the housing 13 Reinstall all three cover screws removed in the beginning of this section 14 Ensure all cleaned parts are dry of the cleaning agent prior to use 15 If after ...

Page 21: ...tlimitationthewarrantiesofmerchantabilityandfit nessfor a particular purpose to the duration of this express limited warranty Some states do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you The remedies described herein are your sole and exclusive remedies and our entire liability for any breach of this limited warranty Our liability shall un...

Page 22: ... or b replace such product or the defective part free of charge Customer should allow the manufacturer the time and opportunity to test and diagnose the machine to determine warranty and non warranty claims HOW DO YOU OBTAIN WARRANTY SERVICE Unless restricted or prohibited by applicable law in returning this DETECK product for repair or replacement under this warranty the original consumer purchas...

Page 23: ...Located on the back side of the machine Serial Number Located on the bottom of the machine Nature of the problem What happened and when did it happen Did the machine display an error message Steps Taken Steps already taken to resolve the problem and the results if any All support provided from our North American 24 7 Support Team 1 332 228 1098 support deteckusa com ...

Page 24: ...All support provided from our North American 24 7 Support Team 1 332 228 1098 support deteckusa com ...

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