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123129-01A
25
trOUBLeShOOtinG
WARNING: Turn off fireplace and let cool before servicing. Only
a qualified service person should service and repair fireplace.
CAUTION: Never use a wire, needle or similar object to clean
pilot. This can damage pilot unit.
Note: All troubleshooting items are listed in order of operation.
pOSSIBLE CAUSE
1. No gas supply or shutoff
valve is OFF
2. Air in gas line
3. Construction debris clog-
ging pilot orifice
4. Low gas pressure
5. Kinked pilot line
6. Control valve is not opening
7. No power to unit or ignition
module or power trans-
former is bad
REMEDY
1. Check to see if you have gas
supply and that equipment
shutoff valve is opened
2. Repeat lighting procedure
several times to purge all
air out of lines. If after re-
peated attempts appliance
does not light, call for quali-
fied service and repair
3. Remove debris and dirt,
inspect and clean any other
possible obstructions
4. Contact your gas supplier
to check pressure
5. Have a qualified technician
replace pilot line
6. Replace control valve (Re-
fer to
Replacement Parts
,
page 34)
7. Check that main power is
on and that all wire connec-
tions are made correctly to
ignition model (see
Wiring
Diagram
, page 21). Check
for 24 VAC at the second-
ary side of transformer. If 24
VAC is present and module
does not operate, have
module replaced. Other-
wise have transformer re-
placed
OBSERVED PROBLEM
Ignitor will not spark or pilot
will not light