Dell Precision NT499, User Manual

Page: 115 / 290

Troubleshooting
115
T URN OFF STANDBY MODE IN W INDOWS BEFORE WRITING TO A DISC — Search for
the keyword standby in Windows Help and Support for information on power
management modes.
Hard drive problems
R UN C HECK D ISK —
Windows XP :
1
Click Start and click My Computer .
2
Right-click Local Disk C: .
3
Click Properties
→
Tools
→
Check Now .
4
Click Scan for and attempt recovery of bad sectors and click Start .
Windows Vista :
1
Click
Start
and click Computer .
2
Right-click Local Disk C: .
3
Click Properties
→
Tools
→
Check Now .
The User Account Control window may appear. If you are an administrator on the
computer, click Continue ; otherwise, contact your administrator to continue the
desired action.
4
Follow the instructions on the screen.
E-Mail, Modem, and Internet Problems
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide .
NOTE:
Connect the modem to an analog telephone jack only. The modem does not
operate while it is connected to a digital telephone network.
NOTE:
Do not plug a telephone cable into the network adapter connector (see
"Back Panel Connectors" on page 29).
C
HECK THE
M
ICROSOFT
O
UTLOOK®
E
XPRESS SECURITY SETTINGS
— If you cannot
open your e-mail attachments:
1
In Outlook Express, click Tools
→
Options
→
Security .
2
Click Do not allow attachments to remove the checkmark, as needed.