Dell PowerEdge C6105 Hardware Owner'S Manual Download Page 8

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Contents

Installing the Sensor Board for 2.5” HDD System

.......... 130

Troubleshooting Your System

................................................. 132

Safety First

–

For You and Your System

................................................... 132

Installation Problems

................................................................................ 132

Troubleshooting System Startup Failure

................................................. 133

Troubleshooting External Connections

................................................... 133

Troubleshooting the Video Subsystem

.................................................... 133

Troubleshooting a USB Device

................................................................ 133

Troubleshooting a Serial I/O Device

........................................................ 134

Troubleshooting a NIC

.............................................................................. 135

Troubleshooting a Wet System

................................................................ 136

Troubleshooting a Damaged System

....................................................... 137

Troubleshooting the System Battery

........................................................ 137

Troubleshooting Power Supplies

............................................................. 138

Troubleshooting System Cooling Problems

............................................. 139

Troubleshooting a Fan

............................................................................... 139

Troubleshooting System Memory

............................................................. 140

Troubleshooting a Hard Drive

................................................................... 142

Troubleshooting a Storage Controller

...................................................... 143

Troubleshooting Expansion Cards

........................................................... 144

Troubleshooting Processors

..................................................................... 145

IRQ Assignment Conflicts

......................................................................... 146

Jumpers and Connectors

......................................................... 147

System Board Connectors

......................................................................... 147

Backplane Connectors

.............................................................................. 148

Summary of Contents for PowerEdge C6105

Page 1: ...Regulatory Model B03S DellPowerEdgeC6105 Systems Hardware Owner s Manual ...

Page 2: ...10 Dell Inc All rights reserved Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo and PowerEdge are trademarks of Dell Inc AMD is a registered trademark of Advanced Micro Devices Inc Other trademarks and trade names may be used in this publication to refer to either the entities ...

Page 3: ...odes 20 Power and System Board Indicator Codes 21 Power Supply Indicator Codes 22 BMC Heart Beat LED 23 Post Error Code 24 Collecting System Event Log SEL for Investigation 24 Other Information You May Need 28 2 Using the System Setup Program 30 Start Menu 30 System Setup Options at Boot 31 Console Redirection 31 Main Menu 32 Main Screen 32 BIOS Firmware 33 System Firmware 33 Product Information 3...

Page 4: ...ation 44 Boot Menu 45 Boot Settings Configuration 47 Boot Device Priority 48 Server Menu 49 LAN Configuration 51 Remote Access Configuration 52 View BMC System Event Log 53 Security Menu 54 Exit Menu 56 3 Installing System Components 58 Safety Instructions 58 Recommended Tools 58 Inside the System 59 Hard Drives 60 Removing a Hard Drive Blank 60 Installing a Hard Drive Blank 61 ...

Page 5: ...Installing a Power Supply 67 System Board Assembly 68 Removing a System Board Assembly 68 Installing a System Board Assembly 69 Heat Sinks 70 Removing the Heat Sink 70 Installing the Heat Sink 71 Processors 72 Removing a Processor 72 Installing a Processor 73 Expansion Card Assembly and Expansion Card 75 Removing the Expansion Card 75 Installing the Expansion Card 77 Expansion Card Connector 78 Re...

Page 6: ...g the Interposer Extender 87 Installing the Interposer Extender 88 System Battery 89 Replacing the System Battery 89 RAID Battery Optional 91 Removing the RAID Battery 91 Installing the RAID Battery 92 Removing the RAID Battery Carrier 93 Installing the RAID Battery Carrier 94 System Board 95 Removing a System Board 95 Installing a System Board 96 Opening and Closing the System 97 Opening the Syst...

Page 7: ...ddle Planes 105 Removing the Middle Planes 105 Installing the Middle Planes 110 Backplanes 112 Removing the Backplane 112 Installing the Backplane 115 Expander Card Optional 116 Removing the Expander Card 116 Installing the Expander Card 120 Front Panels 121 Removing the Front Panel 121 Installing the Front Panel 124 Sensor Boards 125 Removing the Sensor Board for 3 5 HDD System 125 Installing the...

Page 8: ...al I O Device 134 Troubleshooting a NIC 135 Troubleshooting a Wet System 136 Troubleshooting a Damaged System 137 Troubleshooting the System Battery 137 Troubleshooting Power Supplies 138 Troubleshooting System Cooling Problems 139 Troubleshooting a Fan 139 Troubleshooting System Memory 140 Troubleshooting a Hard Drive 142 Troubleshooting a Storage Controller 143 Troubleshooting Expansion Cards 14...

Page 9: ...er Card Connectors 155 Fan Controller Board Connectors 156 Power Distribution Board Connectors 157 Sensor Board Connectors 158 Jumper Settings 158 System Configuration Jumper Settings 158 Backplane Jumper Settings 159 Backplane Expander Card Jumper Settings 160 6 Getting Help 162 Contacting Dell 162 Index 163 ...

Page 10: ...10 Contents ...

Page 11: ...tup Options at Boot on page 31 F12 Starts Preboot eXecution Environment PXE boot Ctrl C Enters the SAS 2008 Daughter Card Configuration Utility For more information see the SAS adapter documentation Ctrl H Enters the LSI 9260 configuration utility For more information see the documentation for your SAS RAID card Ctrl S Enters the utility to configure NIC settings for PXE boot For more information ...

Page 12: ...Front Panel Features and Indicators Figure 1 1 Front Panel 3 5 Hard Drives With Four System Boards Figure 1 2 Front Panel 3 5 Hard Drives With Two System Boards Figure 1 3 Front Panel 2 5 Hard Drives With Four System Boards ...

Page 13: ...ls the DC power supply output to the system NOTE When powering on the system the video monitor can take from several seconds to over 2 minutes to display an image depending on the amount of memory installed in the system NOTE On ACPI compliant operating systems turning off the system using the power button causes the system to perform a graceful shutdown before power to the system is turned off NO...

Page 14: ...ssis When the button is pushed the blue system status indicator on the front and back blink until the button is pushed again 5 Hard Drives Up to twelve hot swappable 3 5 inch hard drives Up to twenty four hot swappable 2 5 inch hard drives Drive Cover Applicable only for 2 5 hard drive system Hard Drive Indicator Patterns Figure 1 5 Hard Drive Indicators 1 hard drive activity indicator green 2 har...

Page 15: ... Status LED Green Green Amber SP5100 SATA2 Drive on line Off Blinking when active On Off Fail Off On Off LSI 9260 LSI 2008 SAS SATA2 Slot Empty Off Off Off Drive On line Access Blinking when active On Off Drive Fail Off Off Blinking 2Hz Drive Rebuild Blinking when active Blinking 1Hz Off Drive Identify Blinking when active Blinking 2Hz Off ...

Page 16: ...ff Blinking when active On Off Drive Identify Preparing for removal Off Blinking when active On 250ms Blinking 2Hz Off 250ms Off Drive Rebuild Off Blinking when active On 400ms Blinking 2Hz Off 100ms Off Drive Fail Off Off On 125ms Blinking 4Hz Off 125ms Predicted Failure SMART Off Blinking when active On 500ms Off 500ms Blinking 0 5Hz Off 1000ms On 500ms Off 500ms Blinking 0 5Hz Off 1000ms ...

Page 17: ... 0 08Hz Off 3000ms Off 3000ms On 3000ms Off 3000ms Blinking 0 08Hz Off 3000ms Off 3000ms LSI 2008 SAS SATA2 Slot Empty Off Off Off Drive On Line Off Blinkin g when active On Off Drive Identify Preparing for removal Off Blinkin g when active On 250ms Blinking 2Hz Off 250ms Off Drive Rebuild Off Blinkin g when active On 400ms Blinking 2Hz Off 100ms Off Drive Fail Off Off On 125ms Blinking 4Hz Off 12...

Page 18: ...1100W 1400W 3 USB ports 2 Connect USB devices to the system The ports are USB 2 0 compliant 4 System identification indicator Both the systems management software and the identification buttons located on the front can cause the indicator to flash blue to identify a particular system and system board Lights amber when the system needs attention due to a problem 5 NIC connector 1 Embedded 10 100 10...

Page 19: ... on The power button controls the DC power supply output to the system NOTE When powering on the system the video monitor can take from several seconds to over 2 minutes to display an image depending on the amount of memory installed in the system NOTE On ACPI compliant operating systems turning off the system using the power button causes the system to perform a graceful shutdown before power to ...

Page 20: ... Boards Figure 1 8 Enumeration Two System Boards NIC Indicator Codes Figure 1 9 NIC Indicators 1 link activity indicator 2 speed indicator NIC Status Indicator link activity Condition Solid green LAN linking No access Blinks green LAN accessing Off No link ...

Page 21: ...sing Off No link NIC Status Indicator speed Condition Solid green Linking at 10Mbps speed Solid amber Linking at 100Mbps speed Off No link Power and System Board Indicator Codes The LEDs on the system front panel and back panel display status codes during system startup For location of the LEDs on the front panel see Figure 1 1 for 3 5 hard drive and Figure 1 3 for 2 5 hard drive systems For locat...

Page 22: ...5 Blinks Green Amber BMC Critical condition event in Power On mode S0 S1 System identification indicator Steady Blue IPMI Via OEM Command On Blinks Blue IPMI using Chassis Identify Command Blink On or ID Button Press ID On Off IPMI using Chassis Identify Command Off or ID Button Press ID Off Power Supply Indicator Codes Figure 1 11 Power Supply Status Indicator 1 power supply 2 AC power LED ...

Page 23: ...is at fault condition UVP OVP OCP SCP OTP Fan Fault Off Power supply is off or AC input voltage is out of normal operating range 90 VAC 264 VAC for 470W 750W 1100W 180 VAC 264 VAC for 1400W BMC Heart Beat LED The system board provides BMC heart beat LED D5 for BMC debugs When BMC firmware is ready the BMC heart beat LED blinks Figure 1 12 BMC Heart Beat LED 1 BMC heart beat LED 2 system board ...

Page 24: ... by the system BIOS or option ROMs The Response section in the following table is divided into 3 types 1 Warning or Not an error The message is displayed on the screen An error record is logged to the SEL The system will continue booting with a degraded state The user may want to replace the erroneous unit 2 Pause The message is displayed on the screen an error is logged to the SEL and user input ...

Page 25: ...nown BIOS error Error code 0047 Halt 0048 Password Check Failed Halt 0049 Unknown BIOS error Error code 0049 Halt 004A Unknown BIOS error Error code 004A Pause 004B Unknown BIOS error Error code 004B Pause 005D S M A R T Command Failed S M A R T Status BAD Backup and Replace Pause 005E Password Check Failed Pause 0060 Primary Master Hard Disk Error Pause 0061 Primary Salve Hard Disk Error Pause 00...

Page 26: ...n by the BIOS Please contact your BIOS vendor for appropriate updates Pause 0164 Multiple core processors cannot be installed with single core processors Halt 0165 The processor s installed in your system are of an unknown revision Please contact your BIOS vendor for appropriate updates Pause 4100 Node s no valid DIMM configuration detected Pause 4101 DIMM s checksum error detected Pause 4102 DIMM...

Page 27: ...capable halt 5120 CMOS cleared by jumper Pause 5121 Password cleared by jumper Pause 8101 Warning USB Host Controller not found at the specified address Warning 8102 Error USB device failed to initialize Warning 8103 Warning Unsupported UBS device found and disabled Warning 8104 Warning Port 60h 64h emulation is not supported by this USB Host Controller Warning 8105 Warning EHCI controller disable...

Page 28: ...ion You May Need WARNING See the safety and regulatory information that shipped with your system Warranty information may be included within this document or as a separate document The Getting Started Guide provides an overview of rack installation system features setting up your system and technical specifications NOTE Always check for updates on support dell com manuals and read the updates firs...

Page 29: ...About Your System 29 ...

Page 30: ... onboard write protected DRAM This Setup utility should be executed under the following conditions When changing the system configuration configure items such as Hard drives diskette drives and peripherals Password protection from unauthorized use Power management features When a configuration error is detected by the system and you are prompted to make changes to the Setup utility When redefining...

Page 31: ...enterpiece of the console redirection is the BIOS Console The BIOS Console is a Flash ROM resident utility that redirects input and output over a serial or modem connection The BIOS supports console redirection to a serial port If serial port based headless server support is provided by the system the system must provide support for redirection of all BIOS driven console I O to the serial port The...

Page 32: ...32 Using the System Setup Program Main Menu The main menu displays information about your system boards and BIOS Main Screen ...

Page 33: ...plays the BIOS build date System Firmware Option Description BMC FW Displays the system BMC firmware version PIC FW Displays the system PIC firmware version Product Information Option Description Name Displays the name of the product AssetTag Displays the asset tag of the product ServiceTag Displays the service tag of the product ePPID Displays the eppid of the product Processor Option Description...

Page 34: ...of items that defines advanced information about your system CAUTION Making incorrect settings to items on these pages may cause the system to malfunction Unless you have experience adjusting these items we recommend that you leave these settings at the default values If making settings to items on these pages causes your system to malfunction or prevents the system from booting open BIOS and choo...

Page 35: ...Using the System Setup Program 35 CPU Configuration Scroll to this item and press Enter to view the following screen ...

Page 36: ... frequency change uCode Patch Level Displays the ucode patch level Power Management Configures Power Management GART Error Report Disabled default This option should remain disabled for the normal operation The driver developer may enable it for testing purpose Secure Virtual Machine Enabled default Selects this item to enable or disable the function of securing virtual machine mode SVM ACPI SRAT ...

Page 37: ...ng options CPU Power Capping P state 0 default This option can decide the highest performance P state in OS This setting only can be seen when Power Management be selected to OS Control mode PSU Power Capping 150 default The setting controls PSU Power its range limited in 150 2000W The value will send to BMC by IPMI command and BMC will control PSU power This setting only can be seen when Power Ma...

Page 38: ... the System Setup Program Memory Configuration Scroll to this item and press Enter to view the following screen Option Description CS Sparing Enable Disabled default Reserve a spare memory rank in each channel ...

Page 39: ...Selects this item to enable or disable Onboard SATA controller OnChip SATA Type Native IDE default Native IDE Native mode AMD_AHCI Use AMD AHCI option ROM IDE AMD_AHCI No AHCI option ROM use AMD AHCI driver need load driver when install OS windows 2008 R2 had native support SATA IDE Combined Mode Enabled default Selects this item to enable or disable SATA IDE combined mode ...

Page 40: ...le this option will shutdown the clocks for unused SATA ports in AHCI modes This will enable some power savings But please note that if you shutdown the clock then hot plug for that port will not work SATA IDE Ports Auto Clk Ctrl Enabled default To enable this option will shutdown the clocks for unused SATA ports in IDE modes It will enable some power savings But please note that if you shut clock...

Page 41: ...rt 1 6 to configure each device on the SATA channel using the following screen Option Description Device Displays the type of device assigned to this channel Vendor Displays the manufacture s name of the device Size Displays the size of the device GB ...

Page 42: ...ink Speed HT3 2600MHz default This option is to set Non Coherent HT Link frequency and will base on CPU core number to have different selections For 4 core processor HT1 800 1000 HT3 1200 1600 2000 2600 For 6 core processor HT3 1200 1600 2000 2600 Non Coherent HT Link Width 16bits default Selects non coherent HT link width 2nd HT Link Enabled default Selects this item to enable or disable the 2nd ...

Page 43: ...oot NIC1 82576EB Enable without PXE default Selects this item to enable or disable onboard NIC1 controller and PXE support This item only can be seen if iSCSI Remote Boot is Disabled NIC2 82576EB Enable without PXE default Selects this item to enable or disable onboard NIC2 controller and PXE support This item only can be seen if iSCSI Remote Boot is Disabled Active State Power Management Configur...

Page 44: ...ule version USB Devices Enabled Displays USB devices currently detected Legacy USB Support Enabled default Selects this item to enable or disable legacy USB support USB Port 1 BMC Enabled default Selects these items to enable or disable the corresponding USB port USB Port 5 Rear Down Enabled default Selects these items to enable or disable the corresponding USB port ...

Page 45: ...ternal Enabled default Selects these items to enable or disable the corresponding USB port Boot Menu This page enables you to set POST boot parameters Scroll to this item and press Enter to view the following screen Option Description Boot Settings Configuration Configures the settings during system boots Boot Device Priority Specifies the boot device priority sequence ...

Page 46: ...es the boot device priority sequence from available CD DVD Drives This item only can be seen when system have bootable CD DVD Drives USB Drives Specifies the boot device priority sequence from available USB Drives This item only can be seen when system have bootable USB Drives Network Drives Specifies the boot device priority sequence from available Network Drives This item only can be seen when s...

Page 47: ... the time needed to boot the system Quiet Boot Enabled default Disabled displays normal POST messages Enabled displays OEM logo instead of POST messages Wait For F1 if Error Disabled default Wait for F1 key to be pressed if error occurs Force PXE First Enabled default Enables or disables PXE to be the first boot device It will take effect on the next boot Force PXE Boot Only Disabled default Enabl...

Page 48: ...iption Force USB First Disabled default Enable or disable USB to be the first boot device the priority is higher than PXE It will take effect on the next boot Boot Device Priority Select this item and press Enter to view the following submenu items ...

Page 49: ...e following screen Option Description Status of BMC Displays the BMC status IPMI Specification Version Displays the IPMI specification version BMC Firmware Version Displays the BMC firmware version PIC Firmware Version Displays the PIC firmware version NIC1 MAC Address Displays the NIC1 MAC address NIC2 MAC Address Displays the NIC2 MAC address ...

Page 50: ...is item only can be seen when Remote on AC Power Loss be selected in Power On or Last State Power On Delay user defined Configures time for power on delay the setting range of delay time is 0 255sec View BMC System Event Log View all events in the BMC Event Log It will take a max of 15 seconds to read all BMC SEL records Clear BMC System Event Log Clears all events in the BMC Event Log Event Loggi...

Page 51: ...umber Channel Number Status Displays the channel number status BMC LAN Port Configuration Shared NIC default Sets BMC LAN Port to dedicated NIC or shared NIC DHCP Enabled Enabled default Enables or disables BMC LAN to get LAN IP from DHCP IP Address Input by user Uses this screen to input IP address Subnet Mask Input by user Uses this screen to input subnet mask address ...

Page 52: ... BMC Displays the current Mac address in BMC Remote Access Configuration Select Remote Access Configuration to view the following submenu Option Description EMS support SPCR Disabled default Enables or disables EMS support including ACPI SPCR table pointer to RSDT pointer list Remote Access Enabled default Enables or disables remote access support ...

Page 53: ...ol for console redirection Redirection After BIOS POST Always default Disabled turn offs the redirection after POST Always Redirection is always active Some Oss may not work if set to Always Terminal Type ANSI default Selects the target terminal type VT UTF8 Combo Key Support Enabled default Enables or disables VT UTF8 combination key support for ANSI VT100 terminals View BMC System Event Log Sele...

Page 54: ...ters Scroll to this item and press Enter to view the following screen Option Description Supervisor Password Displays whether the supervisor password is installed or not User Password Displays whether the user password is installed or not Change Supervisor Password Installs or changes the password ...

Page 55: ...nnot be changed This item only can be seen when the Supervisor password is installed Change User Password Installs or changes the password Clear User Password Immediately clears the User password This item only can be seen when the user password is installed Password Check Setup default Setup Check password while invoking setup Always Check password while invoking setup as well as on each boot Thi...

Page 56: ... changes F10 key can be used for this operation Discard Changes and Exit Exit system setup without saving any changes ESC key can be used for this operation Discard Changes Discards changes done so far to any of the setup questions F7 key can be used for this operation Load Optimal Defaults Load optimal default values for all the setup questions F9 key can be used for this operation ...

Page 57: ...t values for all the setup questions This item only selectable if 2nd Defaults was saved before The first time to save 2nd Default in setup the item will not be displayed immediately only available from the next boot Save 2nd Defaults Save all setup questions current value as second default ...

Page 58: ...ow the safety instructions that came with the product To avoid injury to yourself or damage to your system follow these guidelines Always disconnect the system from the power outlet whenever you are working inside the system If possible wear a grounded wrist strap when you are working inside the system Alternatively discharge any static electricity by touching the bare metal chassis of the system ...

Page 59: ...ort team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION This system must be operated with the system cover installed to ensure proper cooling NOTE The illustration in this section shows a system with 3 5 inch hard drives Figure 3 1 Inside the System 1 system board assembly 4 2 power s...

Page 60: ...stem cooling all empty hard drive bays must have drive blanks installed NOTE This section is applicable to systems with hot swappable hard drives only 1 Turn the lock lever counterclockwise until it points to the unlock symbol 2 Slide the release button to open the release handle See Figure 3 2 3 Using the release handle pull the hard drive blank out of the hard drive bay Figure 3 2 Removing or In...

Page 61: ...nician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Turn the lock lever counterclockwise until it points to the unlock ...

Page 62: ... product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 With the lever on the hard drive carrier open slide the hard drive carrier into the drive bay until the hard drive carrier makes contact with the backplan...

Page 63: ...nd SAS hard drives in the same system configuration is not supported CAUTION Use only hard drives that have been tested and approved for use with the SAS SATA backplane CAUTION When installing a hard drive carrier ensure that the adjacent drives are fully installed Inserting a hard drive carrier and attempting to lock its handle next to a partially installed carrier can damage the partially instal...

Page 64: ...n You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Place the hard drive into the hard drive carrier See Figure 3 4 2 Secure...

Page 65: ... CPUs Also if CPU Power Capping is enabled then CPU throttling occurs on configurations that exceed the cap value Table 3 1 PSU and System Board Support Matrix PSU Two System Boards Four System Boards 1400W Full configuration Up to two 95W processors MLB two hard drives MLB and four memory modules MLB 1100W Full configuration Up to two 65W processors MLB one hard drives MLB and six memory modules ...

Page 66: ... directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION The System requires one power supply to operate normally 1 Turn off the system including any attached peripherals and disconnect the system from the electrical outlet 2 Disconn...

Page 67: ... Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION The System requires one power supply to operate normally 1 Verify that both power supplies are of the same type and have the same maximum output power NOTE The maximum output power is printed on the power supply label 2 Slide the new pow...

Page 68: ...orized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Turn off the system including any attached peripherals and disconnect the system from its electrical outlet 2 Disconnect all the external ca...

Page 69: ...mentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Slide the system board assembly into the chassis until it snaps into place See Figure 3 6 2 Reconnect all the external cables to the system board 3 Replace the screw t...

Page 70: ...e system from its electrical outlet 2 Remove the system board assembly See Removing a System Board Assembly on page 68 WARNING The heat sink may be hot to touch for some time after the system has been powered down Allow the heat sink to cool before removing it CAUTION Never remove the heat sink from a processor unless you intend to remove the processor The heat sink is necessary to maintain proper...

Page 71: ...age due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Using a clean lint free cloth remove the thermal grease from the heat sink 2 Apply new thermal grease evenly to the center of the top of the new processor CAUTION Using excess thermal grease can cause grease to contact the processor shield which c...

Page 72: ...rals and disconnect the system from its electrical outlet 2 Remove the system board assembly See Removing a System Board Assembly on page 68 3 Remove the heat sink see Removing the Heat Sink on page 70 CAUTION The processor is held in its socket under strong pressure Be aware that the release lever can spring up suddenly if not firmly grasped 4 Position your thumb firmly over the processor socket ...

Page 73: ... by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product NOTE When installing only one processor the processor must be installed in the processor0 for the socket location see System Board Connectors on page 147 NOTE If you are upgrading your processo...

Page 74: ... easily into the socket 4 Close the processor shield 5 Rotate the socket release lever down until it snaps into place 6 Using a clean lint free cloth remove the thermal grease from the heat sink 7 Apply thermal grease evenly to the center of the top of the new processor CAUTION Using excess thermal grease can cause grease to contact the processor shield which can cause contamination of the process...

Page 75: ...e and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Turn off the system including any attached peripherals and disconnect the system from its electrical outlet 2 Remove the system board assembly See Removing a System Board Assembly on page 68 3 Remove the four screws that secu...

Page 76: ... 9 Removing the Expansion Card Assembly 1 screw 4 2 expansion card assembly 5 Remove the screw securing the expansion card Figure 3 10 Removing the Expansion Card 1 expansion card slot cover 2 screw 3 expansion card 4 expansion card connector ...

Page 77: ...oduct documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION Expansion cards can only be installed in the slots on the expansion card riser Do not attempt to install expansion cards directly into the riser connec...

Page 78: ...e card is fully seated 10 Replace the screw securing the expansion card 11 Place the expansion card assembly into the system board assembly 12 Replace the four screws that secure the expansion card assembly 13 Replace the system board assembly See Installing a System Board Assembly on page 69 14 Reconnect the system to its electrical outlet and turn on the system including any attached peripherals...

Page 79: ...embly on page 68 3 Remove the expansion card See Removing the Expansion Card on page 75 4 Remove the two screws securing the expansion card connector to the expansion card bracket See Figure 3 11 5 Pull the expansion card connector away from the expansion card racket See Figure 3 11 Figure 3 11 Removing and Installing the Expansion Card Connector 1 screw 2 2 expansion card connector 3 expansion ca...

Page 80: ...nsion card See Installing the Expansion Card on page 77 4 Replace the system board assembly See Installing a System Board Assembly on page 69 5 Reconnect the system to its electrical outlet and turn on the system including any attached peripherals Daughter Card Removing the SAS Daughter Card CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshoo...

Page 81: ...ION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Place ...

Page 82: ...als System Memory Each system board has twelve unbuffered or registered DDR3 DIMM slots for the installation of up to twelve DDR3 800 1066 1333 memory chips to support processor 0 and processor 1 See System Board Connectors on page 147 for the location of the memory modules Supported DIMM Configuration For the sequence of the twelve DIMM sockets see Figure 3 13 When you insert the SR DR DIMM s alw...

Page 83: ...ations 1 DIMM_C2 2 DIMM_C1 3 DIMM_C0 4 DIMM_D2 5 DIMM_D1 6 DIMM_D0 7 DIMM_B0 8 DIMM_B1 9 DIMM_B2 10 DIMM_A0 11 DIMM_A1 12 DIMM_A2 Table 3 2 Memory Module Configurations DIMM Processor 0 DIMM B0 DIMM B1 DIMM B2 DIMM A0 DIMM A1 DIMM A2 SR DR 1 2 2 4 4 6 8 12 QR 4 ...

Page 84: ...dle the memory modules by the card edges and avoid touching the components on the memory module CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not ...

Page 85: ...omponents on the memory module CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions ...

Page 86: ...dule 2 memory module socket 3 memory module socket ejector 2 7 Press down on the memory module with your thumbs to lock the memory module into the socket See Figure 3 14 When the memory module is properly seated in the socket the ejectors on the memory module socket align with the ejectors on the other sockets that have memory modules installed 8 Repeat step 4 through step 7 of this procedure to i...

Page 87: ...ubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Removing the Interposer Extender 1 Turn off the system including any attached peripherals and disconnec...

Page 88: ... documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Place the interposer extender into the interposer extender tray 2 Replace the five screws that secure the interposer extender to the interposer extender tray 3 Co...

Page 89: ...information CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the ...

Page 90: ...you must firmly support the connector while installing or removing a battery 4 Gently pull the retention clip over the battery towards the positive side of the connector and lift the battery out of the connector See Figure 3 16 5 Hold the new battery with the facing the retention clip on the battery connector See Figure 3 16 6 Gently pull the retention clip towards the positive side of the connect...

Page 91: ...zed in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product NOTE The information in this section applies only to systems with the optional RAID controller card 1 Turn off the system including any attached ...

Page 92: ...ier 4 system board assembly Installing the RAID Battery 1 Insert the RAID battery into the battery carrier until the RAID battery latch locks into place See Figure 3 17 2 Connect the RAID battery cable to the connector on the PERC card 3 Replace the system board assembly See Installing a System Board Assembly on page 69 4 Reconnect the system to the electrical outlet and turn the system on includi...

Page 93: ...duct NOTE The information in this section applies only to systems with the optional RAID controller card 1 Turn off the system including any attached peripherals and disconnect the system from the electrical outlet 2 Remove the system board assembly See Removing a System Board Assembly on page 68 3 Remove the RAID battery See Removing the RAID Battery on page 91 4 Remove the three screws securing ...

Page 94: ...on the interposer extender See Figure 3 18 2 Replace the screws securing the RAID battery carrier to the interposer extender See Figure 3 18 3 Install the RAID battery into the RAID battery carrier See Installing the RAID Battery on page 92 4 Replace the system board assembly See Installing a System Board Assembly on page 69 5 Reconnect the system to the electrical outlet and turn the system on in...

Page 95: ...d disconnect the system from the electrical outlet 2 Remove the system board assembly See Removing a System Board Assembly on page 68 3 Remove the heat sink See Removing the Heat Sink on page 70 4 Remove the expansion card assembly See Removing the Expansion Card on page 75 5 If installed remove the SAS daughter card See Removing the SAS Daughter Card on page 80 6 Disconnect the hard drive and pow...

Page 96: ...the system board assembly 3 Replace the eight screws to secure the system board to the system board assembly 4 Transfer the processors to the new system board See Removing a Processor on page 72 and Installing a Processor on page 73 5 Remove the memory modules and transfer them to the same locations on the new board See Interposer Extenders on page 87 and Installing the Memory Modules on page 85 6...

Page 97: ... cover installed to ensure proper cooling CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety in...

Page 98: ... it to the front of the chassis until it snaps into place See Figure 3 20 2 Secure the cover with the securing screw See Figure 3 20 Cooling Fans Removing a Cooling Fan WARNING Do not attempt to operate the system without the cooling fans WARNING The cooling fan can continue to spin for some time after the system has been powered down Allow time for the fan to stop spinning before removing it from...

Page 99: ...ions that came with the product 1 Turn off the system including any attached peripherals and disconnect the system from its electrical outlet 2 Open the system See Opening the System on page 97 3 Disconnect the fan s power cable from the fan controller board Note the routing of the cable underneath the tabs on the chassis as you remove them from the system You must route these cables properly when...

Page 100: ...operly through the tabs on the chassis to prevent them from being pinched or crimped 3 Close the system See Closing the System on page 98 4 Reconnect the system to its electrical outlet and turn on the system including any attached peripherals Power Distribution Boards Removing a Power Distribution Board CAUTION Many repairs may only be done by a certified service technician You should only perfor...

Page 101: ...12 Note the routing of the cable underneath the tabs on the chassis as you remove them from the system You must route these cables properly when you replace them to prevent the cables from being pinched or crimped 5 Remove the screws securing the first power distribution board to the system See Figure 3 22 6 Lift the power distribution board out of the system See Figure 3 22 NOTE To remove the sec...

Page 102: ...epairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION If removed you must replace the second power distribution board at the bottom and the power distribution board connector...

Page 103: ... to the first power distribution board See Figure 5 12 You must route these cables properly through the tabs on the chassis to prevent them from being pinched or crimped 7 Replace the power supply See Installing a Power Supply on page 67 8 Close the system See Closing the System on page 98 9 Reconnect the system to its electrical outlet and turn on the system including any attached peripherals Fan...

Page 104: ...es from the fan controller board See Figure 5 11 Note the routing of the cable underneath the tabs on the chassis as you remove them from the system You must route these cables properly when you replace them to prevent the cables from being pinched or crimped 5 Remove the screw securing the fan controller board to the chassis See Figure 3 23 6 Slide and lift the fan controller board out of the cha...

Page 105: ...ou must route these cables properly through the tabs on the chassis to prevent them from being pinched or crimped 4 Replace the power distribution boards See Installing a Power Distribution Board on page 102 5 Close the system See Closing the System on page 98 6 Reconnect the system to its electrical outlet and turn on the system including any attached peripherals Middle Planes Removing the Middle...

Page 106: ...brackets out of the chassis See Figure 3 24 Figure 3 24 Removing and Installing the Cooling Fan Brackets 1 cooling fan bracket long 2 Screw 14 3 cooling fan bracket short 7 Remove the screws that secure the upper middle plane to the middle plane holder Figure 3 25 8 Disconnect all the cables from the upper middle plane See Figure 5 9 Note the routing of the cable underneath the tabs on the chassis...

Page 107: ... See Figure 3 25 Figure 3 25 Removing and Installing the Upper Middle Plane 1 screw 9 2 upper middle plane 10 Remove the screws that secure the mid plane holder support to the chassis See Figure 3 26 11 Lift the mid plane holder support out of the chassis Figure 3 26 ...

Page 108: ... 3 26 Removing and Installing the Mid plane Holder Support 1 screw 4 2 mid plane holder support 12 Remove the screws that secure the mid plane holder to the chassis Figure 3 27 13 Lift the mid plane holder out of the chassis See Figure 3 27 ...

Page 109: ... to the chassis Figure 3 28 15 Disconnect all the cables from the lower middle plane See Figure 5 9 Note the routing of the cable underneath the tabs on the chassis as you remove them from the system You must route these cables properly when you replace them to prevent the cables from being pinched or crimped 16 Lift the lower middle plane out of the chassis See Figure 3 28 ...

Page 110: ...rvice and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Place the lower middle plane into the chassis See Figure 3 28 2 Replace the screws that secure the lower middle plane to the chassis See Figure 3 28 3 Connect all the cables to the lower middle plane See Figure 5 9 You mu...

Page 111: ...ure 3 25 10 Connect all the cables to the upper middle plane See Figure 5 9 You must route these cables properly through the tabs on the chassis to prevent them from being pinched or crimped 11 Place the fan bracket into the chassis Figure 3 24 12 Replace the screws that secure the fan bracket to the chassis Figure 3 24 13 Replace the cooling fans See Installing a Cooling Fan on page 100 14 Replac...

Page 112: ...e to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Turn off the system including any attached peripherals and disconnect the system from its electrical outlet 2 Remove all the hard drives See Removing a Hard Drive Carrier on page 61 3 Open the system See Opening the System on page 97 CAUTION To prevent ...

Page 113: ...g of the cable underneath the tabs on the chassis as you remove them from the system You must route these cables properly when you replace them to prevent the cables from being pinched or crimped 7 Disconnect front panel cables from the fan controller board See Figure 5 11 Note the routing of the cable underneath the tabs on the chassis as you remove them from the system You must route these cable...

Page 114: ...3 30 Removing and Installing the Hard Drive Cage 1 hard drive cage 2 front panel assembly 2 9 Remove the screws that secure the backplane to the hard drive cage See Figure 3 31 10 Remove the backplane from the hard drive cage See Figure 3 31 ...

Page 115: ...ocumentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Install the backplane into the hard drive cage See Figure 3 31 2 Replace the screws that secure the backplane to the hard drive cage See Figure 3 31 3 Replace the h...

Page 116: ...stem to its electrical outlet and turn on the system including any attached peripherals Expander Card Optional NOTE The information in this section applies only to two system board systems with the 2 5 inch of SATA2 and SAS backplane Removing the Expander Card CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as autho...

Page 117: ...re the hard drive cage to the chassis See Figure 3 32 Figure 3 32 Removing and Installing the 2 5 inch Hard Drive Backplane 1 hard drive cage 2 screw 10 5 Remove the screws that secure the front panel assemblies to the chassis See Figure 3 32 6 Disconnect all the cables from the backplane See Figure 5 6 for 2 5 inch hard drives Note the routing of the cable underneath the tabs on the chassis as yo...

Page 118: ... front panel cables from the fan controller board See Figure 5 11 Note the routing of the cable underneath the tabs on the chassis as you remove them from the system You must route these cables properly when you replace them to prevent the cables from being pinched or crimped 9 Remove the hard drive cage from the chassis See Figure 3 33 Figure 3 33 Removing and Installing the Hard Drive Cage 1 har...

Page 119: ... hard drive cage See Figure 3 34 Figure 3 34 Removing and Installing the Backplane with the Expander Card From the Hard Drive Cage 1 hard drive cage 2 2 5 inch hard drive backplane 3 screw 10 4 expander card 12 Remove the expander card from the 2 5 inch hard drive backplane See Figure 3 35 ...

Page 120: ...umentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Install the expander card into the 2 5 inch hard drive backplane See Figure 3 35 2 Install the 2 5 inch hard drive backplane into the hard drive cage See Figure 3 34 ...

Page 121: ...or crimped 9 Replace the screws that secure the hard drive cage See Figure 3 32 10 Close the system see Closing the System on page 98 11 Replace the hard drives See Installing a Hard Drive into a Hard Drive Carrier on page 64 12 Reconnect the system to its electrical outlet and turn on the system including any attached peripherals Front Panels Removing the Front Panel CAUTION Many repairs may only...

Page 122: ...d 5 Disconnect front panel cables from the fan controller board See Figure 5 11 Note the routing of the cable underneath the tabs on the chassis as you remove them from the system You must route these cables properly when you replace them to prevent the cables from being pinched or crimped 6 Remove the screws that secure the hard drive cage to the chassis See Figure 3 29 7 Remove the screws that s...

Page 123: ...ure 3 36 Removing and Installing a Front Panel Assembly 1 front panel assembly 2 screw 2 11 Push aside the retention hooks on the front panel assembly See Figure 3 37 12 Remove the front panel from the front panel assembly See Figure 3 37 ...

Page 124: ...line or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Push aside the retention hooks on the front panel assembly and place the front panel into the front panel assembly See Figure 3 37 2 Replace the front panel assembly into the hard drive cage See Figure...

Page 125: ...0 Replace the hard drives See Installing a Hard Drive into a Hard Drive Carrier on page 64 11 Reconnect the system to its electrical outlet and turn on the system including any attached peripherals Sensor Boards Removing the Sensor Board for 3 5 HDD System CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorize...

Page 126: ...nt panel cables from the fan controller board See Figure 5 11 Note the routing of the cable underneath the tabs on the chassis as you remove them from the system You must route these cables properly when you replace them to prevent the cables from being pinched or crimped 6 Remove the hard drive cage from the chassis See Figure 3 30 7 Disconnect the cable from the sensor board See Figure 5 13 8 Re...

Page 127: ...r telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Replace the sensor board into the hard drive cage See Figure 3 38 2 Replace the screw that secure the sensor board to the hard drive cage See Figure 3 32 3 Connect the sensor board cable to the sensor board ...

Page 128: ... Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Turn off ...

Page 129: ...ched or crimped 6 Remove the hard drive cage from the chassis See Figure 3 30 7 Disconnect the cable from the sensor board assembly See Figure 5 13 8 Remove the screw that secure the sensor board assembly to the hard drive cage See Figure 3 39 9 Remove the sensor board assembly from the hard drive cage See Figure 3 39 Figure 3 39 Removing and Installing the Sensor Board Assembly 1 sensor board ass...

Page 130: ...s authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Replace the sensor board into the sensor board holder See Figure 3 40 2 Replace the sensor board assembly into the hard drive cage See...

Page 131: ...the tabs on the chassis to prevent them from being pinched or crimped 8 Connect front panel cables to the fan controller board See Figure 5 11 You must route these cables properly through the tabs on the chassis to prevent them from being pinched or crimped 9 Close the system See Closing the System on page 98 10 Replace the hard drives See Installing a Hard Drive into a Hard Drive Carrier on page ...

Page 132: ...your warranty Read and follow the safety instructions that came with the product Installation Problems Perform the following checks if you are troubleshooting an installation problem Check all cable and power connections including all rack cable connections Unplug the power cord and wait for one minute Then reconnect the power cord and try again If the network is reporting an error verify that the...

Page 133: ...o the external connectors on your system before troubleshooting any external devices See Figure 1 1 Figure 1 3 and Figure 1 6 for the front and back panel connectors on your system Troubleshooting the Video Subsystem 1 Check the system and power connections to the monitor 2 Check the video interface cabling from the system to the monitor Troubleshooting a USB Device Use the following steps to trou...

Page 134: ...stem is not accessible see Jumper Settings on page 158 for instructions on setting the NVRAM_CLR jumper inside your system and restoring the BIOS to the default settings 7 Reconnect and power on each USB device one at a time 8 If a device causes the same problem power down the device replace the USB cable and power up the device If the problem persists replace the device If all troubleshooting fai...

Page 135: ... the drivers if applicable See the NIC s documentation Change the auto negotiation setting if possible Use another connector on the switch or hub If you are using a NIC card instead of an integrated NIC see the documentation for the NIC card 3 Ensure that the appropriate drivers are installed and the protocols are bound See the NIC s documentation 4 Enter the System Setup program and confirm that ...

Page 136: ...pen the system See Opening the System on page 97 3 Disassemble components from the system See Installing System Components on page 58 Hard drives SAS backplane Expansion card Power supplies Fans Processors and heat sinks Memory modules 4 Let the system dry thoroughly for at least 24 hours 5 Reinstall the components you removed in step 3 6 Close the system See Closing the System on page 98 7 Reconn...

Page 137: ...7 3 Ensure that the following components are properly installed Expansion card assembly Power supplies Fans Processors and heat sinks Memory modules Hard drive carriers 4 Ensure that all cables are properly connected 5 Close the system See Closing the System on page 98 6 If the system fails to start see Getting Help on page 162 Troubleshooting the System Battery NOTE If the system is turned off fo...

Page 138: ...system seems to operate normally except for the time kept in the System Setup program the problem may be caused by software rather than by a defective battery Troubleshooting Power Supplies 1 Identify the faulty power supply by the power supply s fault indicator See Power and System Board Indicator Codes on page 21 CAUTION At least one power supply must be installed for the system to operate Opera...

Page 139: ...ct airflow An individual cooling fan is removed or has failed See Troubleshooting a Fan on page 139 Troubleshooting a Fan CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not ...

Page 140: ...roduct NOTE Invalid memory configurations can cause your system to halt at startup without video output See System Memory on page 82 and verify that your memory configuration complies with all applicable guidelines 1 If the system is not operational turn off the system and attached peripherals and unplug the system from the power source Wait at least 10 seconds and then reconnect the system to pow...

Page 141: ...d proceed with the next step 10 Turn off the system and attached peripherals and disconnect the system from the power source 11 Remove the system board assembly See Removing a System Board Assembly on page 68 12 If a diagnostic test or error message indicates a specific memory module as faulty swap or replace the module 13 To troubleshoot an unspecified faulty memory module replace the memory modu...

Page 142: ...troy data stored on the hard drive Before you proceed back up all files on the hard drive 1 If your system has a RAID controller and your hard drives are configured in a RAID array perform the following steps a Restart the system and enter the host adapter configuration utility program by pressing Ctrl H for LSI 9260 or Ctrl C for a SAS 2008 daughter card See the documentation supplied with the ho...

Page 143: ...onfiguration utility program Ctrl C for a SAS 2008 daughter card Ctrl H for LSI 9260 See the controller s documentation for information about configuration settings 3 Check the configuration settings make any necessary corrections and restart the system CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized i...

Page 144: ...Cards NOTE When troubleshooting an expansion card see the documentation for your operating system and the expansion card CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not a...

Page 145: ...Turn off the system and attached peripherals and disconnect the system from the electrical outlet 2 Remove the system board assembly See Removing a System Board Assembly on page 68 3 Ensure that each processor and heat sink are properly installed See Installing a Processor on page 73 4 Install the system board assembly See Installing a System Board Assembly on page 69 5 Reconnect the system to the...

Page 146: ...ted both the processors and the problem persists the system board is faulty See Getting Help on page 162 IRQ Assignment Conflicts Most PCI devices can share an IRQ with another device but they cannot use an IRQ simultaneously To avoid this type of conflict see the documentation for each PCI device for specific IRQ requirements Table 4 1 Assignment Specific IRQ Requirements IRQ Line Assignment IRQ ...

Page 147: ...em Figure 5 1 System Board Connectors 1 PCI E daughter card connector 2 SGPIO connector 2 3 SGPIO connector 1 4 IPMB connector 5 onboard SATA2 connector 5 6 onboard SATA2 connector 3 7 onboard SATA2 connector 2 8 DIMM sockets for processor 1 9 main power connector 10 front panel connector 11 system battery 12 processor 0 13 DIMM sockets for processor 0 14 Processor 1 15 onboard SATA2 connector 1 1...

Page 148: ...C2 connector RJ45 31 NIC1 connector RJ45 32 ID LED 33 USB ports Backplane Connectors 3 5 drives Figure 5 2 Front View of the Backplane 1 3 5 backplane 2 SATA2 and SAS connectors 1 2 and 3 for system board 1 from top to bottom 3 SATA2 and SAS connector 1 2 and 3 for system board 2 from top to bottom 4 SATA2 and SAS connectors 1 2 and 3 for system board 3 from top to bottom 5 SATA2 and SAS connector...

Page 149: ...m board 2 6 SGPIO connector for system board 1 7 backplane jumper 8 CPLD JTAG connector 9 SATA2 hard drive connectors 1 2 and 3 for system board 1 from top to bottom 10 SATA2 hard drive connectors 1 2 and 3 for system board 2 from top to bottom 11 SATA2 hard drive connectors 1 2 and 3 for system board 1 from top to bottom 12 SATA2 hard drive connectors 1 2 and 3 for system board from top to bottom...

Page 150: ...TA2 and SAS connectors 1 to 6 for system board 3 from left to right 4 SATA2 and SAS connectors 1 to 6 for system board 4 from left to right 5 2 5 backplane Figure 5 5 Back View of the Backplane Type 1 1 system fan board connector 2 backplane power connector for power supply 1 3 SATA2 hard drive connectors 1 to 6 for system board 4 from right to left 4 SATA2 hard drive connectors 1 to 6 for system ...

Page 151: ...r 11 SGPIO connector A for system board 2 12 SGPIO connector B for system board 2 13 SGPIO connector A for system board 3 14 SGPIO connector B for system board 3 15 CPLD JTAG connector 16 SGPIO connector A for system board 4 17 SGPIO Connector B for system board 4 18 backplane power connector for power supply 2 Figure 5 6 Back View of the Backplane Type 2 1 power supply connector 2 2 HDD connector...

Page 152: ...onnector 4 mini SAS connector 1 port 1 4 5 mini SAS connector 2 port 5 8 6 mini SAS connector 3 port 9 12 7 SGPIO connector 8 mini SAS connector 4 port 13 16 9 mini SAS connector 5 port 17 20 10 mini SAS connector 6 port 21 24 11 system board 1 mini SAS connector 12 system board 2 mini SAS connector 13 system board 4 mini SAS connector ...

Page 153: ...onnector for system board 3 and 4 5 front panel connector for system boards 3 and 4 6 front panel connector for system board 1 and 2 7 mini SAS connector for system boards 3 and 4 hard drive 1 2 3 and 4 8 mini SAS connector for system board 3 and 4 hard drive 5 and 6 9 mini SAS connector for system boards 1 and 2 hard drive 1 2 3 and 4 10 mini SAS connector for system boards 1 and 2 hard drive 5 a...

Page 154: ...nnectors 1 front panel connector 2 onboard SATA2 connector 1 3 onboard SATA2 connector 2 4 onboard SATA2 connector 3 5 onboard SATA2 connector 4 6 onboard SATA2 connector 5 7 onboard SATA2 connector 6 8 SGPIO connector A 9 SGPIO connector B 10 2x4pin power connector 11 2x5pin power connector ...

Page 155: ...Jumpers and Connectors 155 Daughter Card Connectors Figure 5 10 Daughter Card Connectors 1 mini SAS connector 2 daughter card connector 3 daughter card 4 SAS port 4 5 SAS port 5 6 SGPIO connector B ...

Page 156: ...an board power connector 1 6 PIC firmware recovery and PS ON connector 7 system fan speed control jumper 8 system fan board power connector 2 9 PIC firmware update connector 10 product ID select and power throttling disable jumper 11 system fan board connector 2 12 system fan board connector 1 13 hard drive backplane connector 14 system fan connector 4 15 system fan connector 3 16 front panel conn...

Page 157: ...rs Figure 5 12 Power Distribution Board Connectors 1 backplane power connector 2 system fan board connector 3 main power connector for system board 3 and 4 4 main power connector for system board 1 and 2 5 system fan board power connector 6 bridge card connector ...

Page 158: ...nd simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product System Configuration Jumper Settings The function of system configuration jumper installed on each system board is sh...

Page 159: ...ernal if enabled BMC Port 1 is set to external and internal port has no function Backplane Jumper Settings CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by D...

Page 160: ...hard drive type select jumper For onboard SATA2 connectors do not insert the jumper cover onto the hard drive type select jumper Backplane Expander Card Jumper Settings CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and su...

Page 161: ...s Installed on Expander Card Jumper Function Off On A SAS Card Selection Disable Enable B MLB Mode Selection Disable Enable C UART Selection Disable Enable D Reserved NOTE The in the table of system configuration jumper describes the default status and the default state is not active state ...

Page 162: ...telephone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Visit support dell com Click your country region at the bottom of the page For a full listing of country region click All Click All Support from Support menu 2 Select the appropriate servi...

Page 163: ...aged systems troubleshooting 137 daughter card installing 81 removing 80 Dell contacting 162 drive blank installing 61 removing 60 E expansion card installing 77 removing 75 troubleshooting 144 expansion card connector installing 800 removing 78 F fan controller board removing 103 features and indicators front panel 12 front panel features 12 front panel installing 124 front panel removing 121 H h...

Page 164: ...nterposer extender 88 memory modules 85 middle planes 110 power supply 67 processor 73 SAS daughter card 81 sensor board 127 system board 96 system board assembly 69 interposer extender installing 88 removing 87 K keyboards troubleshooting 133 L LEDs BMC heart beat 23 M memory troubleshooting 140 memory modules installing 85 removing 84 memory modules DIMMs configuration 82 middle planes installin...

Page 165: ...bly 68 replacing system battery 89 S Safety 58 132 SAS controller daughter card troubleshooting 143 SAS RAID controller daughter card troubleshooting 143 startup accessing system features 11 support contacting dell 162 system closing 98 opening 97 system board connectors 147 installing 96 jumper settings 158 removing 95 system board assembly installing 69 removing 68 system cooling troubleshooting...

Page 166: ... external connections 133 hard drive 142 keyboard 133 memory 140 NIC 135 processors 145 SAS RAID controller daughter card 143 sequence 132 system battery 137 system boot issues 24 system cooling problems 139 video 133 wet system 136 V video troubleshooting 133 W warranty 28 wet system troubleshooting 136 ...

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Dell PowerEdge C6105, Hardware Owner'S Manual

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