Dell OptiPlex 320 DCNE, User Manual

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Solving Problems: Dell OptiPlex 320 User's Guide
file:///N|/For_lekha/For%20Deepa/Nadia/UG/A00/en/nadia-temp-working-jul19/Nadia_UG_A00/Output/solving.htm[5/22/2015 10:43:16 AM]
If you receive an insufficient memory message —
Save and close any open files and exit any open programs you are not using to see if that resolves the
problem.
See the software documentation for minimum memory requirements. If necessary, install additional
memory (see Memory ).
Reseat the memory modules to ensure that your computer is successfully communicating with the
memory (see Memory ).
Run the Dell Diagnostics (see Dell Diagnostics ).
If you experience other memory problems —
Reseat the memory modules to ensure that your computer is successfully communicating with the
memory (see Memory ).
Ensure that you are following the memory installation guidelines (see Memory ).
Run the Dell Diagnostics (see Dell Diagnostics ).
Mouse Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in
the Product Information Guide .
Check the mouse cable —
1. Check the cable connector for bent or broken pins and for damaged or frayed cables. Straighten bent
pins.
2. Remove mouse extension cables, if used, and connect the mouse directly to the computer.
3. Shut down the computer, reconnect the mouse cable as shown in the Quick Reference Guide for your
computer, and then restart the computer.
Restart the computer —
1. Simultaneously press <Ctrl><Esc> to display the Start menu.
2. Type
u
, press the keyboard arrow keys to highlight Shut down or Turn Off , and then press <Enter>.
3. After the computer turns off, reconnect the mouse cable as shown on the in the Quick Reference Guide
for your computer.
4. Start the computer.
Test the mouse — Connect a properly working mouse to the computer, and try using the mouse. If the new
mouse works, the original mouse is faulty.
Check the mouse settings —
1. Click the Start button, click Control Panel , and then click Printers and Other Hardware .
2. Click Mouse .
3. Try adjusting the settings.
If you are using a PS/2 mouse
1. Enter system setup and ensure that the Mouse Port option is set to On (see System Setup ).
2. Exit system setup and restart the computer.
Reinstall the mouse driver — See Drivers .
Run the Dell Diagnostics — See Dell Diagnostics .