Dell Latitude 3379 Owner'S Manual Download Page 3

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Contents

1 Working on your computer................................................................................ 8

................................................................................................................................. 8

Before working inside your computer

..................................................................................................9

Turning off your computer

................................................................................................................... 9

After working inside your computer

.....................................................................................................9

2 System overview................................................................................................. 10

System top view

.................................................................................................................................. 10

System front view

.................................................................................................................................11

System back view

................................................................................................................................ 12

System side view — Left

...................................................................................................................... 12

System side view — Right

....................................................................................................................13

3 Removing and installing components............................................................14

Recommended tools

...........................................................................................................................14

Base cover

............................................................................................................................................14

Removing the base cover

..............................................................................................................14

Installing the base cover

................................................................................................................16

Battery

..................................................................................................................................................16

Removing the battery

.................................................................................................................... 16

Installing the battery

...................................................................................................................... 17

Power and volume control board

.......................................................................................................17

Removing the power and volume control board

.........................................................................17

Installing the power and volume control board

...........................................................................18

Solid State Drive (SSD)

.........................................................................................................................19

Removing the solid state drive (SSD) card

....................................................................................19

Installing the solid state drive (SSD) card

..................................................................................... 20

Coin cell battery

..................................................................................................................................20

Removing the coin cell battery

.................................................................................................... 20

Installing the coin cell battery

....................................................................................................... 21

WLAN card

........................................................................................................................................... 21

Removing the WLAN card

............................................................................................................. 21

Installing the WLAN

....................................................................................................................... 22

Memory module

..................................................................................................................................22

Removing the memory module

....................................................................................................22

Installing the memory module

..................................................................................................... 24

Speaker

................................................................................................................................................ 24

Removing the speakers

.................................................................................................................24

Summary of Contents for Latitude 3379

Page 1: ...Dell Latitude 3379 Owner s Manual Regulatory Model P69G Regulatory Type P69G001 ...

Page 2: ... the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2016 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their respecti...

Page 3: ...stalling the base cover 16 Battery 16 Removing the battery 16 Installing the battery 17 Power and volume control board 17 Removing the power and volume control board 17 Installing the power and volume control board 18 Solid State Drive SSD 19 Removing the solid state drive SSD card 19 Installing the solid state drive SSD card 20 Coin cell battery 20 Removing the coin cell battery 20 Installing the...

Page 4: ...3 Removing the keyboard daughter board 33 Installing the keyboard daughter board 34 Touchpad 34 Removing the touchpad 34 Installing the touchpad 37 Display assembly 37 Removing the display assembly 37 Installing the display assembly 39 Display cover 39 Removing the display cover 39 Installing the display cover 40 Display cable 41 Removing the display cable 41 Installing the display cable 42 Sensor...

Page 5: ...the display adapter 59 Changing the screen resolution 59 Rotating the display 60 Display options 60 Adjusting brightness in Windows 10 60 Cleaning the display 61 Using touch screen in Windows 10 61 Connecting to external display devices 61 Realtek ALC3253 Waves MaxxAudio Pro controller 61 Downloading the audio driver 62 Identifying the audio controller in Windows 10 62 Changing the audio settings ...

Page 6: ...havior screen options 75 Virtualization support screen options 76 Wireless screen options 76 Maintenance screen options 77 System Log screen options 77 Updating the BIOS 77 System and setup password 78 Assigning a system password and setup password 78 Deleting or changing an existing system and or setup password 79 6 Diagnostics 80 Enhanced Pre Boot System Assessment ePSA diagnostics 80 System dia...

Page 7: ...Keyboard specifications 85 Touchpad specifications 85 Battery specifications 85 AC Adapter specifications 86 Physical specifications 86 Environmental specifications 86 8 Contacting Dell 88 7 ...

Page 8: ...epairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpaint...

Page 9: ...hing an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate static electricity which could harm internal components Turning off your computer After working inside your computer After you complete any replacement procedure ensure you connect any external devices cards and cables before turning on your comput...

Page 10: ...2 System overview System top view 1 keyboard 2 palmrest 3 touchpad 10 ...

Page 11: ...System front view 1 microphone 2 infrared emitter 3 infrared camera 4 camera 5 camera status light 6 microphone 7 display 8 power and battery status light hard drive activity light 11 ...

Page 12: ...System back view 1 display hinge 2 thermal vent 3 display hinge System side view Left 1 power connector port 2 USB 3 1 Type C port 3 HDMI port 4 USB 3 0 with PowerShare 5 headset port 12 ...

Page 13: ...System side view Right 1 power button 2 volume control buttons 3 media card reader 4 USB 2 0 port 5 security cable slot 13 ...

Page 14: ...m your computer Recommended tools The procedures in this document require the following tools Small flat blade screwdriver Phillips screwdriver Small plastic scribe Base cover Removing the base cover 1 Follow the procedure in Before working inside your computer 2 Remove the screws that secure the back cover to the computer 14 ...

Page 15: ...3 Using a plastic scribe pry the back cover from the edges and remove it from the computer 15 ...

Page 16: ...3 Follow the procedure in After working inside your computer Battery Removing the battery 1 Follow the procedure in Before working inside your computer 2 Remove the base cover 3 To remove the battery a Disconnect the battery cable from the connector on the system board 1 b Remove the screws that secure the battery to the computer 2 c Lift the battery away from the computer 3 16 ...

Page 17: ...ase cover 5 Follow the procedure in After working inside your computer Power and volume control board Removing the power and volume control board 1 Follow the procedure in Before working inside your computer 2 Remove the a base cover b battery 3 To remove the power and volume control board a Peel the adhesive tape 1 b Disconnect the power and volume control board cable from the connector on the sy...

Page 18: ...ontrol board 1 Place the power and volume control board into the slot on the computer 2 Tighten the screw to secure the power and volume control board to the computer 3 Align the cables through the placeholders 4 Connect the power and volume control board to the connector on the system board 5 Affix the adhesive tape to secure it 6 Install the a battery b base cover 7 Follow the procedure in After...

Page 19: ...ard 1 Follow the procedure in Before working inside your computer 2 Remove the a base cover b battery 3 To remove the SSD card a Remove the screw that secures the SSD card to the computer 1 b Disconnect the SSD card from the connector on the system board 2 19 ...

Page 20: ...se cover 4 Follow the procedure in After working inside your computer Coin cell battery Removing the coin cell battery 1 Follow the procedure in Before working inside your computer 2 Remove the a base cover b battery 3 To remove the coin cell battery a Disconnect the coin cell battery from the connector on the system board 1 b Pry the coin cell battery to remove it from the computer 2 20 ...

Page 21: ...nside your computer WLAN card Removing the WLAN card 1 Follow the procedure in Before working inside your computer 2 Remove the a base cover b battery 3 To remove the WLAN card a Remove the screw that secures the WLAN card to the computer 1 b Lift the metal tab away to access the WLAN cables 2 c Disconnect the WLAN cables from the connectors on the WLAN card 3 d Disconnect the WLAN card from the c...

Page 22: ...WLAN card 3 Place the metal tab to secure the WLAN cables 4 Tighten the screw to secure the WLAN card to the computer 5 Install the a battery b back cover 6 Follow the procedure in After working inside your computer Memory module Removing the memory module 1 Follow the procedure in Before working inside your computer 2 Remove the 22 ...

Page 23: ...hesive tape that secures the memory module to the computer 4 To remove the memory module a Pull the retention clips away from the memory module until it pops up 1 b Disconnect the memory module from the connector on the system board 2 23 ...

Page 24: ... secure the memory module 3 Install the a battery b base cover 4 Follow the procedure in After working inside your computer Speaker Removing the speakers 1 Follow the procedure in Before working inside your computer 2 Remove the a base cover b battery 3 To remove the speakers a Disconnect the speaker cable from the connector on the system board 1 24 ...

Page 25: ...r 3 Installing the speakers 1 Place the speakers into the slot on the computer 2 Route the speaker cable through the placeholders 3 Connect the speaker cable to the connector on the system board 4 Install the a battery b base cover 5 Follow the procedure in After working inside your computer 25 ...

Page 26: ... remove the system fan a Disconnect the system fan cable from the connector on the system board 1 b Remove the screws that secure the system fan to the computer 2 c Lift the system fan away from the computer 3 Installing the system fan 1 Place the system fan on the computer 2 Tighten the screws to secure the system fan to the computer 26 ...

Page 27: ...edure in After working inside your computer Heat sink Removing the heatsink 1 Follow the procedure in Before working inside your computer 2 Remove the a base cover b battery 3 To remove the heatsink a Remove the captive screws that secure the heatsink to the computer 1 2 3 4 b Lift the heatsink away from the computer 5 27 ...

Page 28: ...ttery b base cover 4 Follow the procedure in After working inside your computer LED board Removing the LED board 1 Follow the procedure in Before working inside your computer 2 Remove the a base cover b battery 3 To release the LED board a Peel the adhesive tapes to access the speaker cable 1 b Release the speaker cable from the computer 2 28 ...

Page 29: ...board 3 d Lift the LED board away from the computer 4 Installing the LED board 1 Place the LED board into the slot on the computer 2 Affix the adhesive tape to secure the LED board to the computer 3 Affix the LED board cable and connect the LED board cable to the connector 4 Install the a battery b base cover 5 Follow the procedure in After working inside your computer 29 ...

Page 30: ...o remove the I O board a Peel the adhesive tape to access the I O board cable 1 b Lift the latch and disconnect the I O board cable from the I O board 2 c Disconnect the coin cell battery and power and volume button board cables from the I O board 3 d Remove the screw that secures the I O board to the computer 4 e Lift the I O board away from the computer 5 30 ...

Page 31: ...ive tape to secure the I O board cable 6 Install the a battery b base cover 7 Follow the procedure in After working inside your computer Power connector Removing the power connector port 1 Follow the procedure in Before working inside your computer 2 Remove the a base cover b battery 3 To remove the power connector port a Disconnect the power connector port cable from the connector on the system b...

Page 32: ... the slot on the computer 2 Tighten the screw to secure the power connector port to the computer 3 Connect the power connector port cable to the connector on the system board 4 Install the a battery b base cover 5 Follow the procedure in After working inside your computer 32 ...

Page 33: ... the procedure in Before working inside your computer 2 Remove the a base cover b battery 3 Open the latches and disconnect the following cables from the keyboard daughter board a keyboard 1 b keyboard backlight 2 c touchpad 3 d keyboard daughter board 4 e LED board 5 33 ...

Page 34: ...d c touchpad d keyboard backlight e keyboard 3 Install the a battery b base cover 4 Follow the procedure in After working inside your computer Touchpad Removing the touchpad 1 Follow the procedure in Before working inside your computer 2 Remove the a base cover b battery 3 Open the latches and disconnect the following cables from the system board a keyboard daughter board 1 2 b Remove the keyboard...

Page 35: ...4 To release the touchpad a Pull the metal clips away from the touchpad 1 b Remove the screws to release the metal tab that secure the touchpad 2 c Lift the metal tab to access the touchpad 3 35 ...

Page 36: ...5 To remove the touchpad a Remove the screws that secure the touchpad to the computer 1 b Lift the touchpad away from the computer 2 36 ...

Page 37: ...system board 6 Install the a battery b base cover 7 Follow the procedure in After working inside your computer Display assembly Removing the display assembly 1 Follow the procedure in Before working inside your computer 2 Remove the a base cover b battery c WLAN card 3 To release the display assembly a Peel the adhesive tapes that secure the display cable and touch screen board cables 1 2 b Open t...

Page 38: ...the computer and open the display 5 To remove the display assembly a Remove the screws that secure the display assembly to the computer chassis 1 b Lift the display assembly away from the computer chassis 2 38 ...

Page 39: ...mputer over 4 Connect the display and touch screen board cables to the connectors on the system board 5 Affix the adhesive tapes to secure the display and touch screen board cables 6 Install the a WLAN card b battery c base cover 7 Follow the procedure in After working inside your computer Display cover Removing the display cover 1 Follow the procedure in Before working inside your computer 2 Remo...

Page 40: ...bly 2 c Release the display cable and touch screen board cable from under the display hinge 3 Installing the display cover 1 Route the display cable and touch screen board cable to the display hinge 2 Place the display cover on the display assembly and press along the edges to secure it 3 Install the a display assembly b battery c base cover 4 Follow the procedure in After working inside your comp...

Page 41: ...display assembly d display cover 3 To remove the display cable a Peel the adhesive tapes 1 2 b Disconnect the sensor board cable from the display panel 3 c Open the latch and disconnect the display cable from the display panel 4 d Lift the display cable away from the display panel 5 e Release the display cable from the routing channels 6 41 ...

Page 42: ...er b display assembly c battery d base cover 6 Follow the procedure in After working inside your computer Sensor board Removing the sensor board 1 Follow the procedure in Before working inside your computer 2 Remove the a base cover b battery c display assembly d display cover 3 To remove the sensor board a Remove the screw that secures the sensor board to the display panel 1 b Peel the adhesive t...

Page 43: ...board cable to the connector on the sensor board 3 Affix the adhesive tape to secure the sensor board cable 4 Tighten the screw to secure the sensor board to the display panel 5 Install the a display cover b display assembly c battery d base cover 6 Follow the procedure in After working inside your computer 43 ...

Page 44: ...e the screws that secure the display hinges to the display panel 1 b Lift the display hinges away from the display panel 2 c Release the display cable that routes under the display hinge 3 Installing the display hinges 1 Route the display cable to the display hinge 2 Place the display hinges on both sides of the display panel 3 Tighten the screws to secure the display hinges to the display panel 4...

Page 45: ... Camera Removing the camera 1 Follow the procedure in Before working inside your computer 2 Remove the a base cover b battery c display assembly d display cover 3 To remove the camera a Using a plastic scribe release the camera module from the display panel 1 2 b Disconnect the camera cable from the camera module 3 45 ...

Page 46: ... assembly c battery d base cover 4 Follow the procedure in After working inside your computer System board Removing the system board 1 Follow the procedure in Before working inside your computer 2 Remove the a base cover b battery c SSD card d coin cell battery e WLAN card f system fan 3 Peel the adhesive tapes that secure the following cables a I O board 1 b display 2 c touch screen 46 ...

Page 47: ...4 Disconnect the following cables from the system board a I O board 1 b keyboard daughter board 2 c speaker 3 d power connector port 4 e touch screen 5 f display 6 47 ...

Page 48: ...5 To remove the system board a Remove the screws that secure the system board to the computer 1 b Lift the system board away from the computer 2 48 ...

Page 49: ...ct the following cables to the connectors on the system board a display b touch screen c power connector port d speaker e keyboard daughter board f I O board 4 Affix the adhesive tapes to secure the I O board display and touch screen cables 5 Install the a battery b base cover 6 Follow the procedure in After working inside your computer 49 ...

Page 50: ...r b battery c SSD card d coin cell battery e WLAN card f system fan g heatsink h I O board i power connector port j display assembly k system board 3 Disconnect the speaker cable and lift the speaker away from the computer 4 To release the keyboard a Remove the screws that secure the keyboard shield to the keyboard 50 ...

Page 51: ...ard 5 To remove the keyboard a Open the latches and disconnect the keyboard backlight cable 1 and keyboard cable 2 from the system board b Remove the screws that secure the keyboard to the computer 3 c Lift the keyboard away from the computer 4 51 ...

Page 52: ...e connectors on the system board 4 Place the keyboard shield over to secure the keyboard 5 Tighten the screws to secure the keyboard shield to the keyboard 6 Connect the speaker cable and replace the speaker to the computer 7 Install the a system board b display assembly c power connector port d I O board e heatsink f system fan g WLAN card h coin cell battery i SSD card j battery k base cover 52 ...

Page 53: ...e working inside your computer 2 Remove the a base cover b battery c WLAN card d power and volume control board e memory module f SSD card g coin cell battery h system fan i touchpad j heatsink k I O board l LED board m keyboard daughter board n power connector port o display assembly p speakers q system board r keyboard 53 ...

Page 54: ...e the palmrest on a flat surface 2 Install the a system board b keyboard c speakers d display assembly e power connector port f keyboard daughter board g I O board h LED board i heatsink j touchpad k system fan l coin cell battery m SSD card n WLAN card o memory module p power and volume control board 54 ...

Page 55: ...q battery r base cover 3 Follow the procedure in After working inside your computer 55 ...

Page 56: ...ble to the power strip or electrical outlet may cause fire or equipment damage Processors This laptop is shipped with the following processors Intel Pentium 4405U Intel Core i3 6100U Intel Core i5 6200U Intel Core i5 6300U NOTE The clock speed and performance varies depending on the workload and other variables Identifying processors in Windows 10 1 Tap Search the Web and Windows 2 Type Device Man...

Page 57: ... usage in Resource Monitor 1 Press and hold the taskbar 2 Select Start Task Manager The Windows Task Manager window is displayed 3 Click the Performance tab in the Windows Task Manager window The processor performance details are displayed 4 Click Open Resource Monitor 57 ...

Page 58: ... and Downloads 5 Select the operating system installed on your laptop 6 Scroll down the page expand Chipset and select your chipset driver 7 Click Download File to download the latest version of the chipset driver for your laptop 8 After the download is complete navigate to the folder where you saved the driver file 9 Double click the chipset driver file icon and follow the instructions on the scr...

Page 59: ...d File to download the graphic driver for your laptop 8 After the download is complete navigate to the folder where you saved the graphic driver file 9 Double click the graphic driver file icon and follow the instructions on the screen Identifying the display adapter 1 Start the Search Charm and select Settings 2 Type Device Manager in the search box and tap Device Manager from the left pane 3 Exp...

Page 60: ... degrees Down arrow key Rotate 180 degrees Left arrow key Rotate 270 degrees Display options This laptop has 13 30 inch FHD with 1920 x 1080 resolution maximum Adjusting brightness in Windows 10 To enable or disable automatic screen brightness adjustment 1 Swipe in from the right edge of the display to access the Action Center 2 Tap or click All Settings System Display 3 Use the Adjust my screen b...

Page 61: ...splay is clean Using touch screen in Windows 10 Follow these steps to enable or disable the touch screen 1 Go to the Charms Bar and tap All Settings 2 Tap Control Panel 3 Tap Pen and Input Devices in the Control Panel 4 Tap the Touch tab 5 Select Use your finger as an input device to enable the touch screen Clear the box to disable the touch screen Connecting to external display devices Follow the...

Page 62: ... 10 Double click the audio driver file icon and follow the instructions on the screen Identifying the audio controller in Windows 10 1 Start the Search Charm and select All Settings 2 Type Device Manager in the search box and select Device Manager from the left pane 3 Expand Sound video and game controllers The audio controller is displayed Table 1 Identifying the audio controller in Windows 10 Be...

Page 63: ...all the keys NOTE If you disable the Custom Mode all the changes made will be erased and the keys will restore to default settings Hard drive options This laptop supports SATA drives and SSDs Identifying the hard drive in Windows 10 1 Tap or click All Settings on the Windows 10 Charms Bar 2 Tap or click Control Panel select Device Manager and expand Disk drives The hard drive is listed under Disk ...

Page 64: ...manager and tap to start it 2 Under Device Manager expand Imaging devices Starting the camera To start the camera open an application that uses the camera For instance if you tap the Dell webcam central software or the Skype software that is shipped with the laptop the camera turns on Similarly if you are chatting on the internet and the application requests to access the webcam the webcam turns o...

Page 65: ...ble in the apps list search for it Memory features This laptop supports 4 16 GB DDR4 SODIMM memory up to 2133 MHz Verifying system memory in Windows 10 1 Tap the Windows button and select All Settings System 2 Under System tap About 65 ...

Page 66: ...y information is displayed on the right pane Testing memory using ePSA 1 Turn on or restart your laptop 2 Perform one of the following actions after the Dell logo is displayed With keyboard Press F2 Without keyboard Press and hold the Volume Up button when the Dell logo is displayed on the screen When the F12 boot selection menu is displayed select Diagnostics from the boot menu and press Enter Th...

Page 67: ...e Intel HD Graphics drivers are already installed in the laptop Table 3 Intel HD Graphics drivers Before installation After installation Realtek HD audio drivers Verify if the Realtek audio drivers are already installed in the laptop Table 4 Realtek HD audio drivers Before installation After installation 67 ...

Page 68: ...able STXXXX Drive NOTE XXX denotes the SATA drive number Optical Drive Diagnostics NOTE Choosing Diagnostics will display the ePSA diagnostics screen The boot sequence screen also displays the option to access the System Setup screen Navigation keys NOTE For most of the System Setup options changes that you make are recorded but do not take effect until you restart the system Keys Navigation Up ar...

Page 69: ...de Memory Technology DIMM A Size DIMM B Size Processor Information Displays Processor Type Core Count Processor ID Current Clock Speed Minimum Clock Speed Maximum Clock Speed Processor L2 Cache Processor L3 Cache HT Capable and 64 Bit technology Device Information SATA 0 SATA 1 Video Controller Video BIOS Version Video Memory Panel Type Native Resolution Audio Controller WiFi Device Bluetooth Devi...

Page 70: ...m is allowed to boot any type of USB Mass Storage Devices HDD memory key floppy If USB port is enabled device attached to this port is enabled and available for OS If USB port is disabled the OS cannot see any device attached to this port The options are Enable USB Boot Support by default enable Enable External USB Port by default enable USB PowerShare This field configures the USB PowerShare feat...

Page 71: ...e password NOTE Successful password changes take effect immediately Default setting Not set System Password Allows you to set change or delete the system password NOTE Successful password changes take effect immediately Default setting Not set Internal HDD 1 Password Allows you to set change or delete the system s internal hard drive s password Default setting Not set Strong Password Allows you to...

Page 72: ... PTT On Clear Default setting PTT On is selected NOTE Disabling this option does not change any settings made to the PTT delete or change any information or keys stored in the PTT Changes made to this setting take effect immediately Computrace Allows you to activate or disable the optional Computrace software The options are Deactivate Disable Activate NOTE The Activate and Disable options will pe...

Page 73: ...he current key with a key from a user selected file Append from File Adds a key to the current database from a user selected file Delete Deletes the selected key Reset All Keys Resets to default setting Delete All Keys Deletes all the keys NOTE If you disable the Custom Mode all the changes made will be erased and the keys will restore to default settings Intel Software Guard Extensions screen opt...

Page 74: ...g The option is enabled Intel SpeedStep Allows you to enable or disable the Intel SpeedStep feature Enable Intel SpeedStep Default setting The option is enabled C States Control Allows you to enable or disable the additional processor sleep states C states Default setting The option is enabled Intel TurboBoost Allows you to enable or disable the Intel TurboBoost mode of the processor Enable Intel ...

Page 75: ...rd rate ExpressCharge The battery charges over a shorter period of time using Dell s fast charging technology This option is enabled by default Primarily AC use Custom If Custom Charge is selected you can also configure Custom Charge Start and Custom Charge Stop NOTE All charging mode may not be available for all the batteries To enable this option disable the Advanced Battery Charge Configuration...

Page 76: ...alization Technology Enable Intel Virtualization Technology default VT for Direct I O Enables or disables the Virtual Machine Monitor VMM from utilizing the additional hardware capabilities provided by Intel Virtualization technology for direct I O Enable VT for Direct I O enabled by default Trusted Execution This option specifies whether a Measured Virtual Machine Monitor MVMM can utilize the add...

Page 77: ...ernal HDD Internal SDD Internal mSATA Internal eMMC BIOS Recovery This field allows you to recover from certain corrupted BIOS conditions from a recover file on the user primary hard drive or an external USB key BIOS Recovery from Hard Drive enabled by default System Log screen options Option Description BIOS Events Allows you to view and clear the System Setup BIOS POST events Thermal Events Allo...

Page 78: ...on your computer Follow the instructions on the screen NOTE It is recommended not to update the BIOS version for more than 3 revisions For example If you want to update the BIOS from 1 0 to 7 0 then install version 4 0 first and then install version 7 0 System and setup password You can create a system password and a setup password to secure your computer Password type Description System password ...

Page 79: ... you to save the changes 8 Press Y to save the changes The computer reboots Deleting or changing an existing system and or setup password Ensure that the Password Status is Unlocked in the System Setup before attempting to delete or change the existing System and or Setup password You cannot delete or change an existing System or Setup password if the Password Status is Locked To enter the System ...

Page 80: ...o introduce additional test options to provide extra information about the failed device s View status messages that inform you if tests are completed successfully View error messages that inform you of problems encountered during testing CAUTION Use the system diagnostics to test only your computer Using this program with other computers may cause invalid results or error messages NOTE Some tests...

Page 81: ...m board BIOS and ROM failure Flash latest BIOS version If problem persists replace the system board 2 3 No memory or RAM detected Confirm that the memory module is installed properly If problem persists replace the memory module 2 4 Memory or RAM failure Replace the memory module 2 5 Invalid memory installed Replace the memory module 2 6 System board or chipset error Replace the system board 2 7 L...

Page 82: ...Intel 6th Generation processors DRAM bus width 64 bit Flash EPROM SPI 128 Mbits PCIe bus 100 MHz External Bus Frequency PCIe Gen3 8 GT s Processor specifications Feature Specification Types 6th Generation Intel Core i3 i5 Intel Celeron Dual Core Intel Pentium Dual Core Chipset Integrated on the system board Memory specifications Feature Specification Memory connector Two SODIMM slots Memory capaci...

Page 83: ...erface Stereo headset mic combo Speakers Two Internal speaker amplifier 2 W RMS per channel Volume controls Media control shortcut keys and volume control buttons Video specifications Feature Specification Type Integrated on system board hardware accelerated Controller Intel HD Graphics 510 Intel Pentium Intel HD Graphics 520 Intel Core i3 i5 Data bus Integrated video External display support 19 p...

Page 84: ...ations Feature Specification Audio Stereo headset mic combo Video 19 pin HDMI connector DisplayPort with USB Type C USB One USB Type C port One USB 2 0 port One USB 3 0 with PowerShare M 2 card One M 2 slot for SSD card Display specifications Feature Specification Type FHD WLED touch Height 165 38 mm 6 51 inches Width 293 77 mm 11 56 inches Diagonal 337 82 mm 13 30 inches Maximum resolution 1920 X...

Page 85: ...an 84 keys Touchpad specifications Feature Specification Resolution Horizontal 1228 Vertical 748 Battery specifications Feature Specification Type 3 cell smart lithium ion 43 WHr Depth 184 15 mm 7 25 inches Height 5 90 mm 0 23 inch Width 97 15 mm 3 82 inches Weight 0 2 kg 0 44 lb Voltage 11 40 VDC Life span 300 discharge per charge cycles Temperature range Operating 0 C to 35 C 32 F to 95 F Non op...

Page 86: ...to 104 F Temperature range Non Operating 40 C to 70 C 40 F to 158 F Physical specifications Feature Specification Height 18 70 mm 0 70 inch Width 322 40 mm 12 69 inches Depth 224 00 mm 8 82 inches Weight 3 85 lb 1 75 kg Environmental specifications Temperature Specifications Operating 0 C to 60 C 32 F to 140 F Storage 51 C to 71 C 59 F to 159 F Relative humidity maximum Specifications Operating 10...

Page 87: ...tude maximum Specifications Operating 15 2 m to 3048 m 50 to 10 000 ft 0 to 35 C Non operating 15 24 m to 10 668 m 50 ft to 35 000 ft Airborne contaminant level G2 or lower as defined by ISA S71 04 1985 87 ...

Page 88: ...upport and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Go to Dell com support 2 Select your support category 3 Verify your country or region in the Choose a Country Region drop down list at the bottom of the page 4 Select the appropriate service or support lin...

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Dell Latitude 3379, Owner'S Manual

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