Dell Dimension 4700 Series, Owner'S Manual

Page: 22 / 126

22
Solving Problems
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CD and DVD drive problems
NOTE:
High-speed CD or DVD drive vibration is normal and may cause noise, which does not indicate a
defect in the drive or the CD or DVD.
NOTE:
Because of different regions worldwide and different disc formats, not all DVD titles work in all
DVD drives.
Problems writing to a CD/DVD-RW drive
T EST THE DRIVE —
• Insert another floppy disk, CD, or DVD to eliminate the possibility that the original one is defective.
• Insert a bootable floppy disk and restart the computer.
C LEAN THE DRIVE OR DISK — See the Dell Dimension Help file. T
o access help files, see page 9.
C HECK THE CABLE CONNECTIONS
C HECK FOR R UN THE H ARDWARE T ROUBLESHOOTER — See page 46.
R UN THE D ELL D IAGNOSTICS —
See page 40.
A DJUST THE W INDOWS VOLUME CONTROL —
• Click the speaker icon in the lower-right corner of your screen.
• Ensure that the volume is turned up by clicking the slidebar and dragging it up.
• Ensure that the sound is not muted by clicking any boxes that are checked.
C HECK THE SPEAKERS AND SUBWOOFER —
See "Sound and Speaker Problems" on page 33.
C LOSE OTHER PROGRAMS —
The CD/DVD-RW drive must receive a steady stream of data when
writing. If the stream is interrupted, an error occurs. Try closing all programs before you write to the
CD/DVD-RW.
T URN OFF S TANDBY MODE IN W INDOWS BEFORE WRITING TO A C D / D V D - R W DISC — See the Dell
Dimension Help file (
see page 9)
or search for the keyword standby in Windows Help (see page 10) for
information on power management modes.