Dell B3465DN, User Manual

Page: 299 / 324

Action Yes No
Step 3
a
Specify the paper size. Depending on your operating system, specify
the paper size in Printing Preferences or the Print dialog.
b
Resend the print job.
Do copies print properly?
The problem is solved. Contact technical
support .
Solving fax problems
• “Fax and e-mail functions are not set up” on page 299
• “Caller ID is not shown” on page 300
•
“Cannot send or receive a fax” on page 300
•
“Can send but not receive faxes” on page 302
•
“Can receive but not send faxes” on page 303
•
“Received fax has poor print quality” on page 304
Fax and e-mail functions are not set up
Notes:
•
Before you troubleshoot, check if the fax cables are connected.
•
The indicator light is blinking red until you set up fax and e
‑
mail.
Action Yes No
a
From the home screen, navigate to:
> Settings > General Settings > Run initial setup > Yes >
Submit
b
Turn off the printer, and then turn it back on.
The “Select your language” screen appears on the printer display.
c
Select a language, and then touch .
d
Select a country or region, and then touch Next .
e
Select a time zone, and then touch Next .
f
Select Fax and E
‑
mail , and then touch Next .
Are fax and e
‑
mail functions set up?
The problem is solved. Contact technical
support .
Troubleshooting 299